Motorola Qip 7100 2 User Guide
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5 CONNECTING YOUR QIP RECEIVER 21 Connecting Your QIP Receiver to a Stereo TV (SDTV) IR RemoteInput CableCARD USB Ethernet SWITCHED105-125 V 60 Hz 4 A MAX 500 W MAX Serial Optical AudioDigital Audio S-Video 1394 Firewire HDMI RF TV OUT FiOS TV IN Audio Left Audio Right Video Out Y Pb Pr CABLE/ ANTENNA IN INPUT S-VIDEO VIDEO L R AUDIO Standard-Definition TV either / or L/R audio connection S-video connection Video connection Coax Cable in QIP7100 Depending on the TV’s inputs: 1. If possible, use the S-Video and audio connectors on the QIP receiver. 2. If the TV has no S-Video input, use the composite video and audio connectors on the QIP receiver. 3. If the TV has an RF input only, use the RF out connector on the QIP receiver. The RF connection carries video and audio.
5 CONNECTING YOUR QIP RECEIVER 22 Connecting a Stereo TV (SDTV) 1. Connect the stereo audio cable to the AUDIO L and R connectors on the QIP receiver and the AUDIO LEFT and AUDIO RIGHT connectors on the Stereo TV (SDTV). 2. Connect a video cable to the VIDEO OUT connector on the QIP receiver and the INPUT VIDEO on the TV or an S-video cable to the S-VIDEO connectors on the QIP receiver and the TV. These video connection methods do not support HD video. If you have an HDTV, see Connecting your QIP Receiver to an HDTV — Video Only on page 15.
5 CONNECTING YOUR QIP RECEIVER 23 Connecting Your QIP Receiver to a Stereo TV (SDTV) and Stereo VCR CABLE/ ANTENNA IN INPUT S-VIDEO VIDEO L R AUDIOTo T V CABLE/ ANTENNA IN INPUT AUDIO R L VIDEO OUTPUT AUDIO R L VIDEO Standard-Definition TV VCR QIP7100 IR Remote Input CableCARD USB Ethernet SWITCHED105-125 V 60 Hz 4AMAX 500 W MAX Serial Optical AudioDigital Audio S-Video 1394 Firewire HDMI RF TV OUT FiOS TV IN Audio Left Audio Right Video Out Y Pb Pr L/R audio connection Video connection Coax Cable in Connecting a Stereo TV (SDTV) and Stereo VCR 1. Connect a stereo audio cable to the AUDIO OUT L and R connectors on the QIP7100 Series receiver and the INPUT AUDIO L and R connectors on the stereo VCR. 2. Connect a video cable to the VIDEO OUT connector on the QIP7100 Series receiver and the INPUT VIDEO connector on the stereo VCR. 3. Connect a stereo audio cable to the OUTPUT AUDIO L and R connectors on the Stereo VCR and the INPUT AUDIO LEFT and RIGHT connectors on the Stereo TV (SDTV). 4. Connect a video cable to the output video connector on the stereo VCR and the input video connector on the Stereo TV (SDTV). Note: You can also connect using the S-Video connectors if supported by your stereo VCR. These video connection methods do not support HD video. If you have an HDTV, see Connecting your QIP Receiver to an HDTV — Video Only on page 15.
5 CONNECTING YOUR QIP RECEIVER 24 Connecting your QIP Receiver to an A/V Receiver, Stereo TV (SDTV), Stereo VCR IR Remote Input CableCARD USB Ethernet SWITCHED105-125 V 60 Hz 4 A MAX 500 W MAX Serial Optical AudioDigital Audio S-Video 1394 Firewire HDMI RF TV OUT FiOS TV IN Audio Left Audio Right Video Out Y Pb Pr CABLE/ ANTENNA IN INPUT S-VIDEO VIDEO L R AUDIOTo T V CABLE/ ANTENNA IN INPUT AUDIO R L VIDEO OUTPUT AUDIO R L VIDEO DIGITAL AUDIO TV/MONITOR OUTPUT SPEAKER CONNECTORS COAXIAL VIDEO S-VIDEO L DVD CABLE/TV VIDEO 2 IN OUT VCR AUDIO VIDEO R VIDEO S-VIDEO OPTICAL 5.1 CH INPUT Standard-Definition TV A/V Receiver VCR L/R audio connection Video connection S-Video connection either / or Coax Cable in QIP7100
5 CONNECTING YOUR QIP RECEIVER 25 Connecting an A/V Receiver, TV, and VCR 1. Connect a stereo audio cable to the AUDIO OUT L and R connectors on the QIP receiver and the INPUT L and R connectors on the A/V receiver. 2. Connect a video cable to the video out connector on the QIP receiver and the cable/TV video connector on the A/V receiver. 3. Connect a stereo audio cable to the VCR AUDIO OUT L and R connectors on the A/V receiver and the INPUT AUDIO L and R connectors on the stereo VCR. 4. Connect a stereo audio cable to the OUTPUT AUDIO OUT L and R connectors on the stereo VCR and the VCR AUDIO IN L and R connectors on the A/V receiver. 5. Connect a video cable to the input video connector on the stereo VCR and the video VCR OUT CONNECTOR on the A/V receiver. 6. Connect a video cable to the output video connector on the stereo VCR and the video VCR IN connector on the A/V receiver. 7. Connect a video cable to the input video connector on the Stereo TV (SDTV) and the TV/monitor output video connector on the A/V receiver. If your equipment supports it: • The digital audio optical (OPTICAL S/PDIF) or digital audio (COAXIAL S/PDIF) audio outputs may be used in place of the stereo audio outputs (AUDIO L and R). In most cases these outputs offer a higher level of audio quality, including support for Dolby Digital 5.1 audio. • S-Video connections may be used in place of the standard composite video connections. In most cases, S-Video offers a higher level of standard definition video quality than composite video. These video connection methods do not support HD video. If you have an HDTV, see Connecting your QIP Receiver to an HDTV — Video Only on page 15.
27 6 RECORDING YOUR CONNECTIONS Use this diagram to record connections between your home entertainment components. You can use this diagram to reconnect your system if you move the equipment or add new equipment. Disconnect the power from the QIP receiver before connecting or changing cable connections. Do not place another component or object on top of the QIP receiver. COAXIAL IEEE 1394 OPTICALSPDIF Stereo receiver IR Remote Input CableCARD USB Ethernet SWITCHED105-125 V 60 Hz 4AMAX 500 W MAX Serial Optical AudioDigital Audio S-Video 1394 Firewire HDMI RF TV OUT FiOS TV IN Audio Left Audio Right Video Out Y Pb Pr
6 RECORDING YOUR CONNECTIONS 28 Data Devices IR RemoteInput CableCARD USB Ethernet SWITCHED105-125 V 60 Hz 4AMAX 500 W MAX Serial Optical AudioDigital Audio S-Video 1394 Firewire HDMI RF TV OUT FiOS TV IN Audio Left Audio Right Video Out Y Pb Pr Audio/video devices External hard drive USB devices Do not attempt to connect data devices without contacting your service provider. Advanced data features require the proper application and network infrastructure to operate. Data Features In addition to high-quality audio and video, the QIP receiver has the capability to deliver high-speed data services such as Internet access, e-mail, IP telephony, e-commerce, and home banking. Your QIP receiver may be equipped with the interface connections illustrated, but their functionality depends on the services offered by your service provider.
29 7 TROUBLESHOOTING Before calling your service provider, review this troubleshooting guide. This information is to help you quickly solve a problem. If your problem still exists, contact your service provider. Problem Possible Solution The QIP receiver will not power on The QIP receiver may have received a software update and may not power on while the new software is being installed. Try again in a few minutes. • Verify that the AC power cord is connected to the QIP receiver and an AC outlet. Unplug the QIP receiver from t he AC outlet, plug it back in, and then press the POWER button. • If the QIP receiver is connected to a switched outlet on another unit, verify that that unit is powered on. Unplug the power cord from the QIP receiver’s AC outlet, plug it back it in, and then press the POWER button. It is recommended that you use an unswitched outlet, if possible. • Press the POWER button on the QIP re ceiver front panel instead of the remote control. The batteries in the remote control may be depleted. The remote control does not work • Verify that the remote control is in “set-top” mode. • Verify that there are no obstructions between the remote control and the QIP receiver. Aim the remote control directly at the QIP receiver front panel, not the TV or VCR. The angle between the remote control and the QIP receiver may be too large. Stand in front of the QIP receiver and not too far to either side. • Press and release operation keys one at a time, firmly and deliberately. • Try changing channels using the buttons on the QIP receiver front panel. • Check the batteries in the remote control. Install new batteries if needed. There is no audio when viewing channels • Verify that the mute button on the QIP receiver or the remote control has not been pressed. Press mute on the remote control to restore sound. • If the QIP receiver audio output is connected to the TV, verify that the mute button on the TV has not been pressed. • If the QIP receiver audio output is connected to a home theater receiver, verify that the receiver is set to the appropriate input source and the mute button on the receiver has not been pressed. • Verify that you have the correct cables for the audio connections. • Verify that the audio cables are firmly connected between the QIP receiver and the audio playback device (TV, receiver, DVD player, etc.). There is no audio from the center and/or surround speakers of a home theater receiver connected to the QIP receiver Not all Dolby Digital® programs feature full 5.1 surround sound. In some cases, the programs may only contain left and right stereo audio. • Verify that the S/PDIF cable (coaxial or optical) is firmly connected to the QIP receiver and the home theater receiver. • Verify that the home theater receiver is set to a surround sound audio mode (Dolby Digital, Dolby Pro Logic II ®, Dolby Pro Logic®). • Verify that the receiver is properly configured to work with all connected speakers.
7 TROUBLESHOOTING 30 Problem Possible Solution There is no video on the TV screen • Verify that the TV is powered on and set to the appropriate input source for the QIP receiver. • Verify that the QIP receiver is powered on and tuned to an authorized cable channel. • Verify that all video cables between the QIP receiver and the TV are firmly connected. • Verify that the coaxial cable feed is fi rmly connected to the QIP receiver and the wall jack. • If the QIP receiver video output is connected to a home theater unit, verify that the home theater unit is powered on and set to the appropriate input source. • If the QIP receiver video output is connected to a TV through an HDMI connection, power off the TV and then power off the QIP receiver. Wait one second and then power on the devices. Not all HDTVs can display every output format (1080i, 720p, 480p, or 480i) available on the QIP receiver. To select a different format: 1. Ensure that your QIP receiver is plugged into a power outlet and is turned off. 2. Press the MENU key on the front panel. Your settings are displayed on the QIP receiver front panel display. 3. Press the ▲ and ▼ keys to display the HDM I/YPbPr OUTPUT setting. 4. Press the ► key to cycle through the available output formats until a picture displays on the TV. No graphics or program guides appear on the TV screen If you use the IEEE-1394 connection, on- screen graphics, including closed captions and program guides, are not displayed by the QIP receiver. On-screen graphics and captions may still be overlaid by your TV, if enabled. Alternatively, use HDMI or component video instead. No closed captions display • Verify on the User Settings menu that closed captions are enabled on the QIP receiver. • Verify that closed captions are enabled on the TV. Note: Closed captioning may not be available on the current program. There are black bars to the right and left of the picture Widescreen TVs display 4:3 programs in this format unless set to Stretch. Turn on the 4:3 OVERRIDE feature in the User Settings menu. This enables most widescreen TVs to stretch the video to fill the screen (see your TV manual for information about stretching 4:3 video). • If the QIP7100 Series is connected to a widescreen TV, verify that the TV TYPE is set to 16:9 in the User Settings menu. Many HD programs are broadcast in pillar-box format with black bars to the left and right of the picture. These programs are broadcast in 16:9 HD formats even though the video is not 16:9. There are black bars above and below the picture All 4:3 HDTVs display HD programs in letterbox format (black bars above and below the picture) because of the shape of the display screen. • Turn on the 4:3 OVERRIDE feature in the User Settings menu. This enables most standard screen TVs to display a full screen picture when the QIP7100 Series is tuned to a 4:3 program. • Set the TV TYPE to 4:3 Pan-Scan. This enables the QIP7100 Series to remove the black bars above and below the picture when possible. Some SD programs are broadcast in the le tterbox format with black bars above and below the picture. Some widescreen TVs offe r a zoom feature that may be able to remove the black bars (see your TV manual for information about zooming 4:3 video).