Motorola Moto G4 4 4 Manual

							Connect & transfer51
Data use
You can track the amount of data your phone uploads and 
downloads.
Find it:  Apps 
 >  Settings > Data usage
Your phone shows a data usage graph. Below the graph, 
apps are listed from highest to least data usage. Apps that 
use a lot of data might also use a lot of battery power.
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Restrict background data, 
show Wi-Fi networks, and 
mor e. 
Tap a user or app to  see
specic data usage.
Some apps transfer data in the background when you’re not 
viewing them—to stop an app from doing this, tap it and 
then check Restrict app background data. To turn off background data use for all apps, tap Menu 
 > Restrict background data.
Note:  Usage information is provided to help you manage 
your phone. This may not match the amounts charged by 
your service provider, as they’re not measured in the same 
way.
Your cloud
One account with access to everything, everywhere—phone, 
tablet, computer.
Sync your Google account
When you log in to the same Google account, all devices 
can get to all the same apps, movies, books, and music 
from Google Play™—plus you share the same Gmail, Google 
Calendar™, and Google Mobile™. To add Google accounts to 
your phone, tap Apps 
 >  Settings > Accounts > Add 
account > Google.
Phone & tablet
Your Android phone and tablet can work together to help 
you get the most out of both:
• Transfer media and files: Copy files to your phone and 
transfer them to other devices—see Transfer files.
• Phone hotspot: If you have a Wi-Fi tablet, turn your 
phone into a Wi-Fi hotspot to let your tablet access the 
Internet anywhere—see Wi-Fi hotspot. 
						

							Connect & transfer
52
• Bluetooth® accessories: If you have a Bluetooth keyboard 
or other accessories to use with your tablet, remember 
you can use them with your phone too. To connect them, 
see Bluetooth wireless.
Memory card
You can choose to use your SD card as portable or internal 
storage:
• Portable storage: Store your pictures, videos, audio and 
other media files. You can remove the SD card at any 
time and transfer it to another device.
• Internal storage: In addition to your media files, you can 
store downloaded apps and games. The SD card acts as 
an extension of the internal storage of your phone.
After you have inserted an SD card into your phone, you will 
be prompted to select either portable or internal storage.
To manually set your SD card to internal storage tap Apps 
 >  Settings > Storage & USB, then select your SD card 
and tap Menu  > Settings > Format as internal.
Caution:  If your SD card is set to internal storage, it is 
formatted and encrypted to protect your information. If 
you want to use it as portable storage, or in another device, 
you’ll need to format it. Before doing so, please remember 
that formatting erases all the data stored on your SD card.
Tip:  Use a Class 10 SD card.
Note:  Your phone supports SD card up to 128 GB.
Mount or unmount memory card
To mount an SD card, just put it in your phone (see If you 
need to insert SIM and memory cards, remove the back 
cover. ).
To unmount your SD card (so you can take it out of your 
phone), tap Apps 
 >  Settings > Storage > SD card. 
then tap  next to the SD card name.
Caution:  Do not remove an SD card while your phone is 
using it or writing files to it.
Erase memory card content and format card
To delete all the information (music, photos, and files) 
from your SD card and re-format the card, tap Apps  >  Settings > Storage, tap the SD card, then tap Menu  > Settings > Format.
Virtual Private Networks (VPN)
A VPN lets you access files on a secured network (like 
an office network with a firewall). Contact the network 
administrator to ask for VPN settings, and any additional 
apps or other requirements.
To enter VPN settings, tap Apps 
 >  Settings > More 
> VPN. Tap  to add a new VPN. Choose the type of 
VPN and enter settings from the network administrator. 
The network is stored in the VPN list so you can select it 
whenever you need to connect. 
						

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Mobile network
You should not need to change any network settings. 
Contact your service provider for help.
To see network settings options, tap Apps 
 >  Settings 
> More > Cellular networks.
Note:  Your phone supports most networks. Contact your 
service provider for help.
Airplane mode
Use airplane mode to turn off all your wireless connections—
useful when flying. Swipe the status bar down with two 
fingers and tap Airplane mode 
.
Note:  When you select airplane mode, all wireless services 
are disabled. You can then turn Wi-Fi and/or Bluetooth 
power back on, if permitted by your airline. Other wireless 
voice and data services (such as calls and text messages) 
remain off in airplane mode. Emergency calls to your 
region’s emergency number can still be made. 
						

							Protect
54
Protect
Quick start: Protect your phone
Make sure your information is protected in case your phone 
is lost or stolen.
Find it:  Apps 
 >  Settings > Security
The easiest way to protect your phone is to use Screen lock. 
You can choose to swipe to unlock (less secure), or enter a 
pattern, PIN, or password to unlock your phone.
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For a screen lock, you can use 
a pattern, pas sword, or other 
option.
Add info  to show
on your lock screen.
Screen lock
To keep your phone secure, you can make the touchscreen 
lock when it goes to sleep.
Find it:  Apps 
 >  Settings > Security > Screen lock, 
then select the lock type:
• None: Turn off the screen lock.
• Swipe: Touch  and drag up to unlock.
• Pattern: Draw a pattern to unlock.
• PIN: Enter four to sixteen digits to unlock.
• Password:  Enter four to sixteen letters, digits, or symbols 
to unlock.
To change when your touchscreen goes to sleep, tap Apps 
 >  Settings > Display > Sleep.
Note:  You can make emergency calls on a locked phone 
(see Emergency calls). A locked phone still rings, and you 
do not need to enter a PIN or password to answer a call.
Can’t unlock?
Pattern, PIN, or password: If you forget your pattern, PIN, 
or password, you can enter your Google™ account email and 
password to unlock the phone.
If you don’t have a Google account on your phone, contact 
your service provider to have your device factory reset.
Warning:  A factory reset will delete all data on your phone. 
						

							Protect55
Screen pinning
Need to keep an important screen handy, like a boarding 
pass or shopping coupon? Pin the screen for easy access.
To  set up screen pinning, tap Apps 
 >  Settings > 
Security > Screen pinning, then tap the switch to turn it on.
To  pin a screen, open the app you want to pin, touch and 
hold Overview 
, and scroll up. Tap .
To  unpin the screen, touch and hold both Back  and Overview  until you see the Screen unpinned message.
Tip:  To  secure your phone when you activate screen 
pinning, tap Lock device when unpinning.
Encrypt your phone
Caution:  If you forget your encryption code, you cannot 
recover the data stored on your phone or memory card. 
Encrypting your files can take an hour or more. Leave 
your phone plugged in, and be careful not to interrupt the 
process.
Encryption protects the accounts, settings, apps, and files 
on your phone, so that people cannot access them if your 
phone is stolen.
You shouldn’t need to use this feature, but to encrypt your 
phone and require a PIN or password whenever you turn 
on your phone, tap Apps 
 >  Settings > Security > 
Encrypt phone.
Backup & restore
Find it:  Apps  >  Settings > Backup & reset, then tap 
the Back up my data switch to turn it on
Your Google account data is backed up online. If you reset 
or replace your phone, just log in to your Google account to 
restore the contacts, events, and other details you synced 
with the account.
To restore backed up data when reinstalling an app, tap 
Apps 
 >  Settings > Backup & reset > Automatic 
restore .
To choose what syncs with the account, tap Apps 
 >  Settings > Accounts > Google, tap your Google account, 
and check things to sync.
Note:  Text messages, call logs, and items stored on your 
phone will not be restored. To restore your Google Play™ 
apps, see Take care of your apps.
Reset
To reset your phone to factory settings and erase all the 
data on your phone, tap Apps  >  Settings > Backup & 
reset > Factory data reset.
Warning:  All downloaded apps and user data on your 
phone will be deleted. Data on the cloud will not be deleted. 
						

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56
Stolen phone?
Your phone has Android Device Manager. You can remote 
lock or reset your device to protect your device from 
thieves. For details, see  
www.google.com/android/devicemanager . 
						

							Want more?57
Want more?
Get help & more
Get answers, updates, and info:
• Help is here: Tap Apps  >  Help to get walk-through 
tutorials, how-to’s, FAQs, videos and more, right on your 
phone.
• Everything Moto G: Get PC software, user’s guides, and 
more at  
www.motorola.com/mymotog.
• Accessories: Get accessories for your phone at  
www.motorola.com/mobility .
• Get Apps: Tap Apps  >  Play Store to buy and 
download apps.
• News: Here’s how to find us:
 YouTube™ www.youtube.com/motorola
 Facebook® www.facebook.com/motorola
 Twitter www.twitter.com/motorola
 Google+™ www.google.com/+Motorola/posts
Tips & tricks
• Interactive: To get started quickly, tap Apps  >  Help 
for interactive tutorials.
• Google™ help: In almost every Google app, you can tap 
Menu  > Help. You can also view the Google help centers 
online at www.google.com/support.
Where is my legal, safety, and regulatory 
information?
In order to provide you with better access to this important 
information, we’ve made the materials accessible from 
the phone’s settings menu and on the web. Review these 
materials prior to using your device. To access the materials 
from a connected phone, go to Settings > Legal information, 
and select a topic. To access the materials on the web, visit 
www.motorola.com/device-legal.
Crash recovery
In the unlikely event that your phone stops responding to 
touches and button presses, try a reboot—press and hold 
the Power button until the screen goes dark and your phone 
restarts. 
						

							Want more?
58
Service & repairs
If you have questions or need assistance, we’re here to help.
Go to www.motorola.com/support, where you can select 
from a number of customer care options. You can also 
contact the Motorola Customer Support Center at: 1-800-
734-5870 (United States), 1-888-390-6456 (TTY/TDD 
United States for hearing impaired), or 1-800-461-4575 
(Canada). 
						

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Copyright & TrademarksMotorola Mobility LLC
222 W. Merchandise Mart Plaza
16th Floor
Chicago, IL 60654
www.motorola.com
Note: Do not ship your product to the above address. If you need to return your 
product for repairs, replacement, or warranty service, please contact the Motorola 
Customer Support Center at:
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be 
available in all areas; additional terms, conditions and/or charges may apply. Contact 
your service provider for details.
All features, functionality, and other product specifications, as well as the information 
contained in this guide, are based upon the latest available information and believed 
to be accurate at the time of printing. Motorola reserves the right to change or 
modify any information or specifications without notice or obligation.
Note: The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of 
Motorola Trademark Holdings, LLC. Android, Google and other trademarks are owned 
by Google Inc. The Android robot is reproduced or modified from work created and 
shared by Google and used according to terms described in the Creative Commons 
3.0 Attribution License. The microSD logo is a trademark of SD-3C, LLC. DROID is a 
trademark of Lucasfilm Ltd. and its related companies. Used under license. All other 
product or service names are the property of their respective owners.
© 2016 Motorola Mobility LLC. 
Product ID: Moto G4 Play
Manual Number: 68018209001-A 
						

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