Motorola Moto G User Manual
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Back Next Menu More Connect & transfer Wi-Fi NetworksTurn Wi-Fi power on/offFind it: Apps > Settings , then touch the Wi-Fi switch to turn it . Note: To extend battery life, turn the Wi-Fi switch when you’re not using it. Connect to networksTo find networks in your range: 1 Touch Apps > Settings >Wi-Fi . Ti p : To show your phone’s MAC address and Wi-Fi settings, touch Menu > Advanced . 2 Make sure the switch at the top is , then touch Menu > SCAN . 3 Touch a found network to connect it (if necessary, enterNetwork SSID , Security , and Wireless password , and touch Connect ). When your phone connects, the Wi-Fi status indicator appears in the status bar. Note: If you see a question mark in the Wi-Fi status indicator , flick the status bar down, touch the network, and enter the network’s password. Ti p : When Wi-Fi power is on, your phone automatically reconnects to available networks it has used before. ON OFF ON Manage networksTo remove a network, touch it in the list, then touch Forget . To manage your networks, touch Apps > Settings > Wi-Fi , turn Wi-Fi power on, then touch Menu > Manage Networks . Wi-Fi modesFor those who like to get a bit more technical, your phone supports the following Wi-Fi modes: 802.11a, b, g, n.USB cablesNote: Copyright—do you have the right? Always follow the rules. See “ Content Copyright ”. To load music, pictures, videos, documents, or other files from your computer, connect your phone to your computer with a USB cable. To change the type of USB connection (if necessary), touch Apps > Settings >Storage >Menu > USB computer connection . Note: Make sure to connect the phone to a high power USB port. Typically, these are located directly on your computer. Note: The first time you use a USB connection, your computer may indicate that drivers are being installed. Follow any prompts you see to complete the installation. This may take a few minutes. • For Microsoft® Windows® XP, Windows Vista, and Windows 7: On your computer, choose Start, then select Windows Explorer from your list of programs. In Windows Explorer, your phone will appear as a connected drive (mass Connect & transfer Quick start: Connect & transfer Bluetooth® wireless Wi-Fi Networks USB cables Data use Your cloud Phone & tablet Virtual Private Networks (VPN) Mobile network Airplane mode
Back Next Menu More Connect & transfer storage device) where you can drag and drop files, or it will appear as an MTP or PTP device that lets you use Windows Media Player to transfer files. For more instructions or driver files, visit www.motorola.com/mymotog . • For Apple™ Macintosh™: Use Android File Transfer, available at www.android.com/filetransfer .Data useYou can track the amount of data uploaded and downloaded by your phone. Note: Usage information is provided to help you manage your phone. This may not match the amounts charged by your service provider, as they’re not measured in the same way. Find it: Apps > Settings >Data usage Your phone shows a data usage graph. Below the graph, apps are listed from highest to least data usage. Apps that use a lot of data might also use a lot of battery power. Some apps transfer data in the background when you're not viewing them—to stop an app from doing this, touch it and then check Restrict background data . To turn off background data use for all apps, just touch Menu > Restrict background data . Note: Restricting background data will impact your Republic Wireless service. Dec 13 -20: about 148MB used.Data usage 14 46MB Email 27.46MB Google+ 35.19MB Google Play Store 16.19MB Chrome Nov 22 - Dec 20 Data usage cycle Turn auto sync off/on, see mobile hotspots, & more. Drag the white bars to change date ranges.Tap an app to show or restrict background data. Connect & transfer Quick start: Connect & transfer Bluetooth® wireless Wi-Fi Networks USB cables Data use Your cloud Phone & tablet Virtual Private Networks (VPN) Mobile network Airplane mode
Back Next Menu More Connect & transfer Yo u r c l o u dOne account with access to everything, everywhere—phone, tablet, computer.Sync your Google™ accountWhen you log in to the same Google account, all devices can get to all the same apps, movies, books, and music from Google Play™—plus you share the same Gmail™, Google Calendar™, and other Google mobile services. To add accounts to your phone, touch Apps > Settings , go to the ACCOUNTS section, and touch Add account >Google . Phone & tabletYour Android™ phone and tablet can work together to help you get the most out of both: • Transfer media and files: Copy files to your phone and transfer them to other devices—see “Tr a n s f e r f i l e s ”. • Bluetooth® accessories: If you have a Bluetooth keyboard or other accessories to use with your tablet, remember you can use them with your phone too. To connect them, see “ Bluetooth® wireless ”.Virtual Private Networks (VPN)A VPN lets you access files on a secured network (like an office network with a firewall). Contact the network administrator to ask for VPN settings, and any additional apps or other requirements. To enter VPN settings, touch Apps > Settings >More > VPN . Choose the type of VPN and enter settings from the network administrator. The network is stored in the VPN list so you can select it whenever you need to connect. Mobile networkYou should not need to change any network settings. Contact your service provider for help. To see network settings options, touch Apps > Settings > More >Mobile networks . Airplane modeUse airplane mode to turn off all your wireless connections—useful when flying. Press and hold the Power key > Airplane mode . Note: When you select airplane mode, all wireless services are disabled. You can then turn Wi-Fi and/or Bluetooth® power back on, if permitted by your airline. Other wireless voice and data services (such as calls and text messages) remain off in airplane mode. Emergency calls to your region’s emergency number can still be made. Protect Quick start: Protect Screen lock Encrypt your phone Backup & restore Reset
Back Next Menu More Protecthelp keep it safe Quick start: ProtectMake sure your information is protected in case your phone is lost or stolen. Find it: Apps > Settings >Security The easiest way to protect your phone is to use Screen lock . You can choose facial recognition, a pattern, PIN, or other options to unlock your phone. Screen lockSlideEncrypt phoneRequire a numeric PIN or password to decrypt your phone each time you power it onSCREEN SECURITY ENCRYPTIONOwner infoSIM CARD LOCKSet up SIM card lockPASSWORDSEnable widgetsSecurityTrusted DevicesUseful when your lock type is not Slide or None For a screen lock, you can use facial recognition, a pattern, password, or other options. Add some info to show on your lock screen.Encrypt the data stored on your smartphone. Ti p s & t r i c k s•Face unlock: Unlock your phone by looking at it. Touch Apps > Settings >Security >Screen lock >Face Unlock and follow the prompts. • Forgotten pattern, PIN, or password: If you forget your pattern, PIN, or password, you can enter your Google™ account email and password to unlock the phone (see “ Can’t unlock? ”. Screen lockTo keep your phone secure, you can make the touchscreen lock when it goes to sleep. Find it: Apps > Settings >Security >Screen lock , then select the lock type: • None : Turn off the screen lock. • Slide : Touch and drag to the outer circle that appears. • Face Unlock : Look at your phone to unlock it. Follow the prompts to capture your face and enter a PIN or password (for backup or to change the lock setting). When the screen is dark, press the Power key, then frame your face in the square at the bottom to unlock. Note: This feature is less secure than a pattern, PIN, or password. • Pattern : Draw a pattern to unlock. • PIN : Enter four to sixteen digits to unlock. Protect Quick start: Protect Screen lock Encrypt your phone Backup & restore Reset
Back Next Menu More Protect •Password : enter four to sixteen lette rs, digits, or symbols to unlock. To change when your touchscreen goes to sleep, see “ Power key ”. Note: You can make emergency calls on a locked phone (see “ Emergency calls ”). A locked phone still rings, but you need to unlock it to answer . Can’t unlock?Face unlock: If your phone doesn’t recognize your face, you’ll be prompted to enter your backup pattern or PIN code to unlock it. Pattern, PIN, or password: If you forget your pattern, PIN, or password, you can enter your Google™ account email and password to unlock the phone. If you don’t have a Google account on your phone, contact your service provider to have your device factory reset. Warning: A factory reset will delete all data on your phone.Encrypt your phoneCaution: If you forget your encryption code, you cannot recover the data stored on your phone or memory card. Encrypting your files can take an hour or more. Leave your phone plugged in, and be careful not to interrupt the process. Encryption protects the accounts, settings, apps, and files on your phone, so that people cannot access them if your phone is stolen. To encrypt your phone and require a PIN or password whenever you turn on your phone: Find it: Apps > Settings >Security >Encrypt phone Backup & restoreYour Google account data is backed up online. If you reset or replace your phone, just log in to your Google account to restore the contacts, events, and other details you synced with the account. To choose what syncs with the account, touch Apps > Settings >Google , touch your Google account, and check things to sync. Please note that text messages, call logs, and items stored on your phone will not be restored. To restore your Google Play™ Store apps, see “ Ta k e c a r e o f y o u r apps ”. ResetTo reset your phone to factory settings and erase all the data on your phone, touch Apps > Settings >Privacy >Factory Data Reset >Reset Phone . Wa rn ing: All downloaded apps and user data on your phone will be deleted. Data on the cloud will not be deleted. Protect Quick start: Protect Screen lock Encrypt your phone Backup & restore Reset
Back Next Menu More Want more?there’s always more Get helpThere’s more help, updates, and information right here: •Republic Wireless Community: Find answers from Republic Wireless at http://community.republicwireless.com . • Tutorials & Help: To u c h A p p s > Moto Care to get walk-through tutorials or chat with people who can help. • Updates: Get phone updates, PC software, online help, guides, and more at www.motorola.com/mymotog . • Accessories: Find accessories for your phone at www.motorola.com/mobility . • Apps: Touch Apps > Play Store . •News: Get the latest news, apps, tips & tricks, videos and so much more—join us on: Yo uTu b e ™ www.youtube.com/motorola Facebook® www.facebook.com/motorola Twitter www.twitter.com/motorola Google+™ www.google.com/+Motorola Ti p s & t r i c k s• Google™ help: In every Google app, you can touch Menu > Help . You can also view the Google help centers online at www.google.com/support . Want more? Get help
Back Next Menu More Troubleshootingwe can help Crash recoveryIn the unlikely event that your phone stops responding to touches and key presses, try a reboot—press and hold both the Power key until the screen goes dark and your phone restarts.Service & repairsIf you have questions or need assistance, we’re here to help. Go to www.motorola.com/support, where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at: 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada). Troubleshooting Crash recovery Service & repairs
Back Next Menu More Safety, Regulatory, & Legalsafe, smart, protected Battery Use & SafetyBa tt er y Us e & Sa fe tyWa r n i n g: Your mobile device contains a battery that should only be removed by a Motorola approved service center or recycler. •Don’t try to remove or replace the battery yourself. Attempting to remove or replace the battery may damage the battery and may cause burning and injury.•Don’t try to take apart or fix your phone. Attempting to take apart or fix your phone may damage the battery and may cause burning and injury.•Don’t crush, bend, or expose your phone to heat or liquid. This may damage the battery and may cause burning and injury.Battery ChargingBatt ery ChargingNotes for charging your product’s battery: •During charging, keep your mobile device and charger near room temperature for efficient battery charging.•New batteries are not fully charged.•New batteries or batteries stored for a long time may take more time to charge.•Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging.Third Party AccessoriesThird Part y AccessoriesUsing third party accessories, including but not limited to batteries, chargers, headsets, covers, cases, screen protectors, and memory cards, may impact your mobile device’s performance. Using a non-Motorola battery or charger may present a risk of fire, explosion, leakage, or other hazard. Motorola’s warranty doesn’t cover damage to the phone caused by non-Motorola batteries and/or chargers. For a list of Motorola accessories, visit www.motorola.com/us/consumers/Accessories/accessories,en_US,sc.html (in English only). Driving PrecautionsDriving Precaut ionsResponsible and safe driving is your primary responsibility when driving a vehicle. Making calls or using applications while driving may cause distraction, and may be prohibited or restricted in certain areas—always obey local laws and regulations for the use of mobile devices and accessories in the vehicle.While driving, ALWAYS: •Keep your eyes on the road.•Use a handsfree device if available or required by law in your area.•Enter destination information into a navigation device before driving. •Use voice activated features (such as voice dial) and speaking features (such as audible directions), if available.•Concentrate on driving, and stop using the mobile device if you can’t concentrate. Pull over safely before using your mobile device to send messages, surf the web, or use other applications. Seizures, Blackouts & EyestrainSeizures, Blackouts & EyestrainTo reduce eyestrain and avoid headaches, it is always a good idea to hold the screen a comfortable distance from your eyes, use in a well-lit area, and take frequent breaks. Some people may be susceptible to seizures or blackouts (even if they have never had one before) when exposed to flashing lights or light patterns, such as when playing video games, or watching videos with flashing-light effects. Discontinue use and consult a physician if any of the following symptoms occur: seizures, blackout, convulsion, eye or muscle twitching, loss of awareness, or disorientation.Caution About High Volume UsageHigh VolumeWa r n in g : Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the sound, the less time is required before your hearing could be affected. To protect your hearing: •Limit the amount of time you use headsets or headphones at high volume.•Avoid turning up the volume to block out noisy surroundings.•Turn the volume down if you can’t hear people speaking near you. If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked.Repetitive MotionRe pe tit ive Mot ionWhen you repetitively perform actions, such as pressing keys, you may experience discomfort in your hands, arms, shoulders, neck , or other parts of your body. If you continue to have discomfort during or after such use, stop use and see a physician.ChildrenChildr enKeep your mobile device and its accessories away from small children. These products are not toys and may be hazardous to small children. For example, a choking hazard may exist for small, detachable parts. Supervise access. If a child does use your mobile de vice, monitor their access to help prevent loss of data or unexpected charges for data or application purchases. Glass PartsGlass PartsSome parts of your mobile device may be made of glass. This glass may break if the product receives a substantial impact. If glass breaks, don’t attempt to service the device yourself. Stop using your mobile device until the glass is replaced by a qualified service center. Safety, Regulatory, & Legal Battery Use & Safety Battery Charging Third Party Accessories Driving Precautions Seizures, Blackouts & Eyestrain High Volume Repetitive Motion Children Glass Parts Use & Care Operational Warnings RF Energy Regulatory Information Electronic Label EU Conformance FCC Notice Industry Canada Notice Software Notices Location Navigation Privacy & Data Security Recycling Hearing Aid Compatibility Software Copyright Content Copyright OSS Information Export Law Registration Service & Repairs Global Warranty Copyright & Trademarks
Back Next Menu More Safety, Regulatory, & Legal Use & CareUse & C areTo care for your Motorola mobile device, please observe the following: liquids Don’t expose your mobile device to water, rain, extreme humidity, sweat, or other liquids. drying Don’t try to dry your mobile device using a microwave oven, conventional oven, or dryer. extreme heat or cold Don’t store or use your mobile device in temperatures below -10°C (14°F) or above 60°C (140°F). Don’t recharge your mobile device in temperatures below 0°C (32°F) or above 45°C (113°F). dust and dirt Don’t expose your mobile device to dust, dirt, sand, food, or similar materials. cleaning To clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions. shock and vibration Don’t drop your mobile device or expose it to strong vibration. protection To help protect your mobile device, always make sure that all connector and compartment covers are closed and secure, and avoid carrying it with hard objects such as keys or coins. Operational WarningsOp e ra t i o na l Wa r n i n gsObey all posted signs when using mobile devices in public areas.Potentially Explosive AreasPotentially explosive areas are often, but not always, posted and can include blasting areas, fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders. Turn off your mobile device before entering su ch an area, and do not charge batteries. In such areas, sparks can occur and cause an explosion or fire.Symbol KeyYour charger, mobile device, device display, user’s guide, or packaging may contain symbols, defined as follows:Symbol Definition Important safety information follows. Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information. Don’t dispose of your battery or mobile device with your household waste. See “Disposal & Recycling” for more information. For indoor use only. Listening at high volume to music or voice through a headset may damage your hearing. 032374o032375o Safety, Regulatory, & Legal Battery Use & Safety Battery Charging Third Party Accessories Driving Precautions Seizures, Blackouts & Eyestrain High Volume Repetitive Motion Children Glass Parts Use & Care Operational Warnings RF Energy Regulatory Information Electronic Label EU Conformance FCC Notice Industry Canada Notice Software Notices Location Navigation Privacy & Data Security Recycling Hearing Aid Compatibility Software Copyright Content Copyright OSS Information Export Law Registration Service & Repairs Global Warranty Copyright & Trademarks
Back Next Menu More Safety, Regulatory, & Legal Radio Frequency (RF) EnergyRF EnergyExposure to RF Energy & Device OperationYour mobile device contains a transmitter and receiver of RF energy. It is designed to comply with regulatory requirements concerning human RF exposure. For optimal device performance, and to stay within the RF exposure guidelines:•Hold your mobile phone like a landline when talking on it.•When using the mobile phone next to your body (other than in your hand or against your head), maintain a distance of 1.5 cm (3/4 inch) from your body to be consistent with how the mobile phone is tested for compliance with RF exposure requirements.•If you use your mobile phone with an accessory case or holder, make sure the accessory is free of metal.Follow Instructions to Avoid Interference ProblemsTurn off your mobile device in any location where posted notices instruct you to do so, such as hospitals or health care facilities. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.Medical DevicesIf you use an implantable pacemaker or defibrillator, or other medical device, consult your healthcare provider and the device manufacturer’s directions before using this mobile device. Persons with a pacemaker or defibrillator should observe the following precautions:•ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the pacemaker or defibrillator when the mobile device is turned ON.•Use the ear opposite the pacemaker or defi brillator to minimize the potential for interference.•Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place.Regulatory InformationReg ulatory InformationYour Motorola mobile device is designed to comply with national and international regulatory requirements. For full compliance statements and details, please refer to the regulatory information in your printed product guide.Electronic LabelElectronic LabelYour phone may use an electronic label that provides some regulatory information about the phone. To see the electronic label, touch Apps > Settings >About phone > Regulatory information . European Union Directives Conformance StatementEU ConformanceThe following CE compliance information is applicable to Motorola mobile devices that carry one of the following CE marks: Hereby, Motorola declares that this product is in compliance with:•The essential requirements and other relevant provisions of Directive 1999/5/EC•All other relevant EU Directives For products that support Wi-Fi 802.11a (as defined in your product information): This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency band. The following gives an example of a typical Product Approval Number: You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte (in English only). To find your DoC, enter the Product Approval Number from your produc t’s label in the “Search” bar on the website. 016801680168 Product Approval Number Safety, Regulatory, & Legal Battery Use & Safety Battery Charging Third Party Accessories Driving Precautions Seizures, Blackouts & Eyestrain High Volume Repetitive Motion Children Glass Parts Use & Care Operational Warnings RF Energy Regulatory Information Electronic Label EU Conformance FCC Notice Industry Canada Notice Software Notices Location Navigation Privacy & Data Security Recycling Hearing Aid Compatibility Software Copyright Content Copyright OSS Information Export Law Registration Service & Repairs Global Warranty Copyright & Trademarks