Motorola Milestone 3 User Manual

							49
Security
You can set a pattern, PIN, or password to prevent 
unauthorized access to your device.Screen lockNote: You can make emergency calls on a locked 
phone (see “ Emergency calls ” on page 13). A locked 
phone still rings,  but you need to unlock it to 
answer .
Lock the screen in the following ways:
 Press Power/Lock .
 Let the screen time out (don’t press anything).
 Switch the power off.
To unlock the screen, press Power/Lock . Then, 
drag   to the right.Lock patternTo set the lock pattern, touch Menu  > 
Settings
 
>
Location & security
 >Set up screen lock
 >Pattern
. 
Follow the instructions to draw your lock pattern.
When prompted, draw the pattern to unlock the 
phone.
Passcode lockTo set the passcode, touch Menu  > 
Settings
 
>
Location & security
 >Set up screen lock
 
>
Password
.
Enter the password, then confirm it.
When prompted, enter the  password to unlock the 
phone.
PINcode lockTo set the passcode, touch Menu  > 
Settings
 
>
Location & security
 >Set up screen lock
 >PIN
.
Enter the PIN code, then confirm it.
When prompted, enter the PIN code to unlock the 
phone.
Forgot your pattern, Passcode, or PIN?If you forget your pattern, passcode, or PIN code, 
contact your service provider.ResetTo reset your phone to factory settings and erase all 
the data on your phone, touch Menu  >
Settings
 
>
Privacy
 >Factory data reset
 >Reset phone
.
Warning:  All data on your phone will be deleted. 
(Nothing on your memory card is deleted.) 
						

							50Global PhoneRemote wipe a lost or stolen phoneDont you just hate it when your life is on your phone 
and it all goes wrong? Lost, or even worse—stolen! If 
necessary, you can use your email account on a 
Microsoft™ Exchange ActiveSync 2007 server to clear 
the personal data from your phone and memory card.
You need to be assigned permissions before you can 
remote wipe data from your phone and memory card. 
Contact your IT system administrator for the 
information and permissions you need to perform the 
remote wipe procedure.
Warning:  All downloaded apps and user data on your 
phone and memory card will be deleted.
Global PhoneGlobal Phone offers you reliable, consistent voice 
service at home and abroad. Use one phone and one 
number for voice coverage in more than 220 countries. 
Get one bill for both domestic and international calls. In 
order to get the full benefits of Global Phone service 
you must subscribe to a Global Phone calling plan and 
ensure that you have a SIM card installed. 
Your phone comes with an installed SIM card that 
enables you to make and receive calls and text 
messages while traveling outside of the U.S. in 
supported destinations. Should your SIM card be lost 
or damaged, please follow these instructions to install 
a new SIM card:  1 Remove the battery cover and remove the battery.
2 Remove the SIM card from its packaging.
3 Hold the SIM card so that 
the metal contacts on the 
SIM card face down and 
the cutoff corner of the SIM 
card points toward the 
top-left corner of 
your phone.
4 Slide the SIM card into the SIM card holder until 
it stops.
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							51
Service & repairs
5 Insert the batter y so that 
the metal contacts on the 
battery align with the metal 
contacts on your phone.
6 Place the battery cover 
into the slots and push up, 
so that the cover clicks 
into place.
Yo u r  S I M  ( Subscriber Identity Module ) card is a small 
rectangular plastic card that stores your phone number 
and other important information. Do not bend or 
scratch your SIM card. Avoid exposing your SIM card 
to static electricity, water or dirt. 
HD VIDEO
1080p|8MPHD  VIDEO
1080p|8MP
Service & repairswe’re here to help
If you have questions or need assistance, we’re here 
to help.
Go to www.motorola.com/support
, where you can 
select from a number of customer care options. You 
can also contact the Motorola Customer Support 
Center at 0800 666 8676 (Argentina), 800-201-442 
(Chile), 01-800-700-1504 (Colombia), 01 800 021 0000 
(México), 0800-100-4289 (Venezuela), or 0-800-52-470 
(Perú). 
						

							52Safety, Regulatory & LegalBattery Use & SafetyBattery Use &  SafetyImportant: Handle and store batteries properly to avoid injury or damage.
 Most 
battery issues arise from improper handling of batteries, and particularly from the 
continued use of damaged batteries.
DON’Ts
 Don’t disassemble, crush, puncture, shred, or otherwise attempt to change 
the form of your battery.
 Don’t let the mobile device or battery come in contact with liquids.*
 Liquids 
can get into the mobile device’s circuits, leading to corrosion.
 Don’t allow the battery to touch metal objects.
 If metal objects, such as jewelry, 
stay in prolonged contact with the battery contact points, the battery could become 
very hot.
 Don’t place your mobile device or battery near a heat source.*
 High 
temperatures can cause the battery to swell, leak, or malfunction.
 Don’t dry a wet or damp battery with an appliance or heat source
, such as a 
hair dryer or microwave oven.
DOs
 Do avoid leaving your mobile device in your car in high temperatures.*
 Do avoid dropping the mobile device or battery.*
 Dropping these items, 
especially on a hard surface, can potentially cause damage.*
 Do contact your service provider or Motorola if your mobile device or battery  has been damaged by dropping, liquids or high temperatures.
* Note:
 Always make sure that the battery compartment and any connector covers are 
closed and secure to avoid direct exposure of the battery to any of these conditions, even 
if your product information states that your 
mobile device
 can resist damage from these 
conditions.
Important: Motorola recommends you always use Motorola-branded batteries 
and chargers for quality assura nce and safeguards.
 Motorola’s warranty does not 
cover damage to the mobile device caused by non-Motorola batteries and/or chargers. To 
help you identify authentic Motorola batteries from non-original or counterfeit batteries 
(that may not have adequate safety protection), Motorola provides holograms on its  batteries. You should confirm that any battery you purchase has a “Motorola Original” 
hologram.
If you see a message on your display such as 
Invalid Battery
 or 
Unable to Charge
, take the following steps:
Remove the battery and inspect it to confirm that it has a “Motorola Original” 
hologram;If there is no hologram, the battery is not a Motorola battery;If there is a hologram, replace the battery and try charging it again;If the message remains, contact a Motorola authorized service center.Warning: 
Use of a non-Motorola battery or charger may present a risk of fire, explosion, 
leakage, or other hazard.
Proper and safe battery disposal and recycling:
 Proper battery disposal is not only 
important for safety, it benefits the environment. You can recycle your used batteries in 
many retail or service provider locations. Additional information on proper disposal and 
recycling can be found at 
www.motorola.com/recycling
Disposal:
 Promptly dispose of used batteries in accordance with local 
regulations. Contact your local recycling center or national recycling 
organizations for more information on how to dispose of batteries.
Warning: 
Never dispose of batteries in a fire because they may explode.
Battery ChargingBattery Ch argin gNotes for charging your product’s battery:
During charging, keep your battery and charger near room temperature for efficient 
battery charging.New batteries are not fully charged.New batteries or batteries stored for a long time may take more time to charge.Motorola batteries and charging systems have circuitry that protects the battery from 
damage from overcharging.Third Party AccessoriesUse of third party accessories, including but not limited to batteries, chargers, headsets, 
covers, cases, screen protectors and memory cards, may impact your mobile device’s 
performance. In some circumstances, third party accessories can be dangerous and may 
void your mobile device’s warranty. For a list of Motorola accessories, visit www.motorola.com/products
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							53
Driving PrecautionsResponsible and safe driving is your primary responsibility when behind the wheel of a 
vehicle. Using a mobile device or accessory for a call or other application while driving 
may cause distraction. Using a mobile device or accessory may be prohibited or restricted 
in certain areas, always obey the laws and regulations on the use of these products.While driving, NEVER:
Type or read texts.Enter or review written data.Surf the web.Input navigation information.Perform any other functions that divert your attention from driving.While driving, ALWAYS:
Keep your eyes on the road.Use a handsfree device if available or required by law in your area.Enter destination information into a navigation device 
before
 driving.
Use voice activated features (such as voice dial) and speaking features (such as 
audible directions), if available.Obey all local laws and regulations for the use of mobile devices and accessories in 
the vehicle.End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” in this guide and at www.motorola.com/callsmart
 (in English only).
Seizures/BlackoutsSome people may be susceptible to epileptic seizures or blackouts when exposed to 
flashing lights, such as when playing videos or games. These may occur even if a person 
has never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family history of such 
occurrences, please consult with your physician before playing videos or games or 
enabling a flashing-lights feature (if available) on your mobile device.
Discontinue use and consult a physician if any of the following symptoms occur: 
convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or 
disorientation. It is always a good idea to hold the screen away from your eyes, leave the 
lights on in the room, take a 15-minute break every hour, and stop use if you are tired.
Caution About High Volume UsageWarning: 
Exposure to loud noise from any source for extended periods of time may affect 
your hearing. The louder the volume sound level, the less time is required before your 
hearing could be affected. To protect your hearing:
Limit the amount of time you use headsets or headphones at high volume.Avoid turning up the volume to block out noisy surroundings.Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or fullness in 
your ears, ringing in your ears, or muffled speech, you should stop listening to the device 
through your headset or headphones and have your hearing checked.
For more information about hearing, see our website at direct.motorola.com/hellomoto/nss/AcousticSafety.asp
 (in English only).
Repetitive MotionWhen you repetitively perform actions such as pressing keys or entering finger-written 
characters, you may experience occasional discomfort in your hands, arms, shoulders, 
neck, or other parts of your body. If you continue to have discomfort during or after such 
use, stop use and see a physician.ChildrenKeep your mobile device and its accessories away from small children.
 These 
products are not toys and may be hazardous to small children. For example:
A choking hazard may exist for small, detachable parts.Improper use could result in loud sounds, possibly causing hearing injury.Improperly handled batteries could overheat and cause a burn.
Similar to a computer, if a child does use your mobile device, you may want to monitor 
their access to help prevent exposure to inappropriate apps or content.Glass PartsSome parts of your mobile device may be made of glass. This glass could break if the 
product receives a substantial impact. If glass breaks, do not touch or attempt to remove. 
Stop using your mobile device until the glass is replaced by a qualified service center.Operational WarningsObey all posted signs when using mobile devices in public areas. 
						

							54Potentially Explosive AtmospheresAreas with potentially explosive atmospheres are often, but not always, posted and can 
include fueling areas, such as below decks on boats, fuel or chemical transfer or storage 
facilities, or areas where the air contains chemicals or particles, such as grain dust, or 
metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or 
charge batteries unless it is a radio product type especially qualified for use in such areas 
as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such areas, 
sparks can occur and cause an explosion or fire.Symbol KeyYour battery, charger, or mobile device may contain symbols, defined as follows:Symbol Definition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in accordance 
with local laws. Contact your local regulatory authorities for more 
information.
Do not dispose of your battery or mobile device with your household 
waste. See “Recycling” for more information.
Do not use tools.
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Radio Frequency (RF) EnergyExposure to RF EnergyYour mobile device contains a transmitter and receiver. When it is ON, it receives and 
transmits RF energy. When you communicate with your mobile device, the system 
handling your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your 
country concerning exposure of human beings to RF energy.RF Energy Operational PrecautionsFor optimal mobile device performance, and to be sure that human exposure to RF energy 
does not exceed the guidelines set forth in the relevant standards, always follow these 
instructions and precautions:When placing or receiving a phone call, hold your mobile device just like you would a 
landline phone.If you wear the mobile device on your body, always place the mobile device in a 
Motorola-supplied or approved clip, holder, holster, case, or body harness. If you do not 
use a body-worn accessory supplied or approved by Motorola, keep the mobile device 
and its antenna at least 2.5 cm (1 inch) from your body when transmitting.Using accessories not supplied or approved by Motorola may cause your mobile device 
to exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved 
accessories, visit our website at: 
www.motorola.com
.
RF Energy Interference/CompatibilityNearly every electronic device is subject to RF energy interference from external sources if 
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In 
some circumstances, your mobile device may cause interference with other devices.Follow Instructions to Avoid Interference ProblemsTurn off your mobile device in any location where posted notices instruct you to do so.For indoor use only.Symbol Definition 
						

							55
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If 
your mobile device offers an airplane mode or similar feature, consult airline staff about 
using it in flight.Implantable Medical DevicesIf you have an implantable medical device, such as a pacemaker or defibrillator, consult 
your physician before using this mobile device.
Persons with implantable medical devices should observe the following precautions:ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the 
implantable medical device when the mobile device is turned ON.DO NOT carry the mobile device in the breast pocket.Use the ear opposite the implantable medical device to minimize the potential for 
interference.Turn OFF the mobile device immediately if you have any reason to suspect that 
interference is taking place.
Read and follow the directions from the manufacturer of your implantable medical device. 
If you have any questions about using your mobile device with your implantable medical 
device, consult your healthcare provider.Specific Absorption Rate (IEEE)SAR (IEEE)YOUR MOBILE DEVICE MEETS FCC LIMITS FOR 
EXPOSURE TO RADIO WAVES.Your mobile device is a radio transmitter and receiver. It is designed not to exceed the 
limits for exposure to radio waves (radio frequency electromagnetic fields) adopted by the 
Federal Communications Commission (FCC). These limits include a substantial safety 
margin designed to assure the safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific 
Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.
Tests for SAR are conducted using standard operating positions with the device 
transmitting at its highest certified power level in all tested frequency bands. The highest 
SAR values under the FCC guidelines for your device model are listed below:
Head SAR WCDMA 1900, Wi-Fi, Bluetooth 0.76 W/kg
Body-worn SAR GSM 1900, Wi-Fi, Bluetooth 0.92 W/kg
During use, the actual SAR values for your device are usually well below the values 
stated. This is because, for purposes of system efficiency and to minimize interference on 
the network, the operating power of your mobile device is automatically decreased when 
full power is not needed for the call. The lower the power output of the device, the lower 
its SAR value.
Body-worn SAR testing has been carried out using an approved accessory or at a 
separation distance of 2.5 cm (1 inch). To meet RF exposure guidelines during body-worn 
operation, the device should be in an approved accessory or positioned at least 2.5 cm 
(1 inch) away from the body.  If you are not using an approved accessory, ensure that 
whatever product is used is free of any metal and that it positions the phone at least 
2.5 cm (1 inch) away from the body.
The World Health Organization has stated that present scientific information does not 
indicate the need for any special precautions for the use of mobile devices. They 
recommend that if you are interested in further reducing your exposure then you can easily 
do so by limiting your usage or simply using a hands-free kit to keep the device away from 
the head and body.
Additional information can be found at 
www.who.int/emf
 (World Health 
Organization) or 
www.motorola.com/rfhealth
 (Motorola Mobility, Inc.).
Specific Absorption Rate (ICNIRP)SAR (ICNIRP)YOUR MOBILE DEVICE MEETS INTERNATIONAL 
GUIDELINES FOR EXPOSURE TO RADIO WAVES.Your mobile device is a radio transmitter and receiver. It is designed not to exceed the 
limits for exposure to radio waves (radio frequency electromagnetic fields) recommended 
by international guidelines. The guidelines were developed by an independent scientific 
organization (ICNIRP) and include a substantial safety margin designed to assure the 
safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the Specific 
Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg.
Tests for SAR are conducted using standard operating positions with the device 
transmitting at its highest certified power level in all tested frequency bands. The highest 
SAR values under the ICNIRP guidelines for your device model are listed below:
Head SAR WCDMA 2100, Wi-Fi, Bluetooth 0.72 W/kg
Body-worn SAR GSM 1800, Wi-Fi, Bluetooth 0.55 W/kg 
						

							56During use, the actual SAR values for your device are usually well below the values 
stated. This is because, for purposes of system efficiency and to minimize interference on 
the network, the operating power of your mobile device is automatically decreased when 
full power is not needed for the call. The lower the power output of the device, the lower 
its SAR value.
Body-worn SAR testing has been carried out using an approved accessory or at a 
separation distance of 2.5 cm (1 inch). To meet RF exposure guidelines during body-worn 
operation, the device should be in an approved accessory or positioned at least 2.5 cm 
(1 inch) away from the body.  If you are not using an approved accessory, ensure that 
whatever product is used is free of any metal and that it positions the phone at least 
2.5 cm (1 inch) away from the body.
The World Health Organization has stated that present scientific information does not 
indicate the need for any special precautions for the use of mobile devices. They 
recommend that if you are interested in further reducing your exposure then you can easily 
do so by limiting your usage or simply using a hands-free kit to keep the device away from 
the head and body.
Additional information can be found at 
www.who.int/emf
 (World Health 
Organization) or 
www.motorola.com/rfhealth
 (Motorola Mobility, Inc.).
Information from the World Health 
OrganizationWHO Inf orma ti on“A large number of studies have been performed over the last two decades to assess 
whether mobile phones pose a potential health risk. To date, no adverse health effects 
have been established for mobile phone use.”
Source: WHO Fact Sheet 193
Further information: 
http://www.who.int/emf
European Union Directives Conformance 
StatementEU Confo rmanceThe following CE compliance information is applicable to Motorola mobile devices that 
carry one of the following CE marks:
Hereby, Motorola declares that this product is in compliance with:
[Only Indoor Use Allowed In France
for Bluetooth and/or W i-Fi]
0168
The essential requirements and other relevant provisions of Directive 1999/5/ECAll other relevant EU Directives
The above gives an example of a typical Product Approval Number.
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to 
R&TTE Directive) at 
www.motorola.com/rtte
. To find your DoC, enter the Product 
Approval Number from your product’s label in the “Search” bar on the website.
FCC Notice to UsersFCC NoticeThe following statement applies to all products that bear the FCC logo on the 
product label.This equipment has been tested and found to comply with the limits for a Class B digital 
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are 
designed to provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses and can radiate radio frequency energy and, 
if not installed and used in accordance with the instructions, may cause harmful 
interference to radio communications. However, there is no guarantee that interference 
will not occur in a particular installation. If this equipment does cause harmful 
interference to radio or television reception, which can be determined by turning the 
equipment off and on, the user is encouraged to try to correct the interference by one or 
more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and the receiver.Connect the equipment to an outlet on a circuit different from that to which the 
receiver is connected.Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following 
two conditions: (1) This device may not cause harmful interference, and (2) this device 
0168 
Product 
Approval 
Number 
						

							57
must accept any interference received, including interference that may cause undesired 
operation. See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the user. Any 
changes or modifications could void the user’s authority to operate the equipment. See 47 
CFR Sec. 15.21.
For products that support W-Fi 802.11a (as defined in the product specifications available 
at www.motorola.com
), the following information applies. This equipment has the 
capability to operate Wi-Fi in the 5 GHz Unlicensed National Information Infrastructure 
(U-NII) band. Because this band is shared with MSS (Mobile Satellite Service), the FCC 
has restricted such devices to indoor use only (see 47 CFR 15.407(e)). Since wireless hot 
spots operating in this band have the same restriction, outdoor services are not offered. 
Nevertheless, please do not operate this device in Wi-Fi mode when outdoors.
Location Services (GPS & AGPS)GP S & A GPSThe following information is applicable to Motorola mobile devices that provide location 
based (GPS and/or AGPS) functionality.
Your mobile device can use  Global Positioning System (GPS) signals for location-based 
applications. GPS uses satellites controlled by the U.S. government that are subject to 
changes implemented in accordance with the Department of Defense policy and the 
Federal Radio Navigation Plan. These changes may affect the performance of location 
technology on your mobile device.
Your mobile device can also use  Assisted Global Positioning System  (AGPS), which 
obtains information from the cellular network to improve GPS performance. AGPS uses 
your wireless service providers network and therefore airtime, data charges, and/or 
additional charges may apply in accordance with your service plan. Contact your wireless 
service provider for details.Your LocationLocation-based information includes information that can be used to determine the 
approximate location of a mobile device. Mobile devices which are connected to a 
wireless network transmit location-based information. Devices enabled with GPS or AGPS 
technology also transmit location-based information. Additionally, if you use applications 
that require location-based information (e.g. driving directions), such applications transmit 
location-based information. This location-based information may be shared with third 
parties, including your wireless service provider, applications providers, Motorola, and 
other third parties providing services.
Emergency CallsWhen you make an emergency call, the cellular network may activate the AGPS 
technology in your mobile device to tell the emergency responders your approximate 
location.
AGPS has limitations and 
might not work in your area
. Therefore:
Always tell the emergency responder your location to the best of your ability; andRemain on the phone for as long as the emergency responder instructs you.NavigationNavigationThe following information is applicable to Motorola mobile devices that provide 
navigation features.
When using navigation features, note that mapping information, directions and other 
navigational data may contain inaccurate or incomplete data. In some countries, complete 
information may not be available. Therefore, you should visually confirm that the 
navigational instructions are consistent with what you see. All drivers should pay 
attention to road conditions, closures, traffic, and all other factors that may impact driving. 
Always obey posted road signs.Smart Practices While DrivingDriving SafetyCheck the laws and regulations on the use of mobile devices and their 
accessories in the areas where you drive. Always obey them. The use of these 
devices may be prohibited or restricted in certain areas—for example, 
handsfree use only may be required. Go to 
www.motorola.com/callsmart
 
(in English only) for more information.
Your mobile device lets you communicate by voice and data—almost anywhere, anytime, 
wherever wireless service is available and safe conditions allow. When driving a car, 
driving is your first responsibility. If you choose to use your mobile device while driving, 
remember the following tips: Get to know your Motorola mobile device and its features such as speed dial,  redial and voice dial. 
If available, these features help you to place your call without 
taking your attention off the road.
 When available, use a handsfree device. 
If possible, add an additional layer of 
convenience to your mobile device with one of the many Motorola Original handsfree 
accessories available today. 
						

							58 Position your mobile device within easy reach. 
Be able to access your mobile 
device without removing your eyes from the road. If you receive an incoming call at an 
inconvenient time, if possible, let your voicemail answer it for you.
 Let the person you are speaking with know you are driving; if necessary,  suspend the call in heavy traffic or hazardous weather conditions. 
Rain, sleet, 
snow, ice, and even heavy traffic can be hazardous.
 Do not take notes or look up phone numbers while driving. 
Jotting down a “to 
do” list or going through your address book takes attention away from your primary 
responsibility—driving safely.
 Dial sensibly and assess the traffic; if possible, place calls when your car is  not moving or before pulling into traffic. 
If you must make a call while moving, dial 
only a few numbers, check the road and your mirrors, then continue.
 Do not engage in stressful or emotional conversations that may be  distracting. 
Make people you are talking with aware you are driving and suspend 
conversations that can divert your attention away from the road.
 Use your mobile device to call for help. 
Dial 911 or other local emergency number 
in the case of fire, traffic accident, or medical emergencies (wherever wireless phone 
service is available).
 Use your mobile device to help others in emergencies. 
If you see an auto 
accident, crime in progress, or other serious emergency where lives are in danger, call 
911 or other local emergency number (wherever wireless phone service is available), 
as you would want others to do for you.
 Call roadside assistance or a special non-emergency wireless assistance 
number when necessary. 
If you see a broken-down vehicle posing no serious 
hazard, a broken traffic signal, a minor traffic accident where no one appears injured, 
or a vehicle you know to be stolen, call roadside assistance or other special 
non-emergency wireless number (wherever wireless phone service is available).
Privacy & Data SecurityPrivac y & Data  SecurityMotorola understands that privacy and data security are important to everyone. Because 
some features of your mobile device may affect your privacy or data security, please 
follow these recommendations to enhance protection of your information: Monitor access
—Keep your mobile device with you and do not leave it where others 
may have unmonitored access. Use your device’s security and lock features, where 
available.
 Keep software up to date
—If Motorola or a software/application vendor releases a 
patch or software fix for your mobile device that updates the device’s security, install it 
as soon as possible.
 Secure Personal Information
—Your mobile device can store personal information 
in various locations including your SIM card, memory card, and phone memory. Be sure 
to remove or clear all personal information before you recycle, return, or give away 
your device. You can also backup your personal data to transfer to a new device.
Note: 
For information on how to backup or wipe data from your mobile device, go to 
www.motorola.com/support Online accounts
—Some mobile devices provide a Motorola online account (such as 
MOTOBLUR). Go to your account for information on how to manage the account, and 
how to use security features such as remote wipe and device location (where 
available).
 Applications and updates
—Choose your apps and updates carefully, and install 
from trusted sources only. Some apps can impact your phone’s performance and/or 
have access to private information including account details, call data, location details 
and network resources.
 Wireless
—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi 
networks. Also, when using your device as a hotspot (where available) use network 
security. These precautions will help prevent unauthorized access to your device.
 Location-based information
—Location-based information includes information that 
can be used to determine the approximate location of a mobile device. Mobile phones 
which are connected to a wireless network transmit location-based information. 
Devices enabled with GPS or AGPS technology also transmit location-based 
information. Additionally, if you use applications that require location-based 
information (e.g. driving directions), such applications transmit location-based 
information. This location-based information may be shared with third parties, 
including your wireless service provider, applications providers, Motorola, and other 
third parties providing services.
 Other information your device may transmit
—Your device may also transmit 
testing and other diagnostic (including location-based) information, and other 
non-personal information to Motorola or other third-party servers. This information is 
used to help improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact your 
privacy or data security, please contact Motorola at [email protected]
, or 
contact your service provider.