Motorola Milestone 3 Manual
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59 Service & repairs Service & repairswe’re here to help If you have questions or need assistance, we’re here to help. Go to www.motorola.com/repair (United States) or www.motorola.com/support (Canada), where you can select from a number of customer care options. You can also contact the Motorola Customer Support Center at: 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing impaired), or 1-800-461-4575 (Canada).
60SAFETY, REGULATORY, & LEGALBattery Use & SafetyBa tter y Us e & SafetyThe following battery use and safety information applies to all Motorola mobile devices. If your mobile device uses a non-removable main battery (as stated in your product information), details related to handling and replacing your battery should be disregarded—the battery should only be replaced by a Motorola-approved service facility, and any attempt to remove or replace your battery may damage the product.Important: Handle and store batteries properly to avoid injury or damage. Most battery issues arise from improper handling of batteries, and particularly from the continued use of damaged batteries. DON’Ts• Don’t disassemble, crush, puncture, shred, or otherwise attempt to change the form of your battery. Don’t let the mobile device or batte ry come in contact with liquids.* Liquids can get into the mobile device’s circuits, leading to corrosion. Don’t allow the battery to touch metal objects. If metal objects, such as jewelry, stay in prolonged contact with the battery contact points, the battery could become very hot. Don’t place your mobile device or battery near a heat source.* High temperatures can cause the battery to swell, leak, or malfunction. Don’t dry a wet or damp battery with an appliance or heat source , such as a hair dryer or microwave oven. DOs Do avoid leaving your mobile device in your car in high temperatures.* Do avoid dropping the mobile device or battery.* Dropping these items, especially on a hard surface, can potentially cause damage.* Do contact your service provider or Motorola if your mobile device or battery has been damaged by dropping, liquids or high temperatures.*Note: Always make sure that the battery compartment and any connector covers are closed and secure to avoid direct exposure of the battery to any of these conditions, even if your product information states that your mobile device can resist damage from these conditions. Important: Motorola recommends you always use Motorola-branded batteries and chargers for quality assurance and safeguards. Motorola’s warranty does not cover damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you identify authentic Motorola batteries from non-original or counterfeit batteries (that may not have adequate safety protection), Motorola provides holograms on its batteries. You should confirm that any battery you purchase has a “Motorola Original” hologram. If you see a message on your display such as Invalid Battery or Unable to Charge , take the following steps: Remove the battery and inspect it to confirm that it has a “Motorola Original” hologram;If there is no hologram, the battery is not a Motorola battery;If there is a hologram, replace the battery and try charging it again;If the message remains, contact a Motorola authorized service center.Warning: Use of a non-Motorola battery or charger may present a risk of fire, explosion, leakage, or other hazard. Proper and safe battery disposal and recycling: Proper battery disposal is not only important for safety, it benefits the environment. You can recycle your used batteries in many retail or service provider locations. Additional information on proper disposal and recycling can be found at www.motorola.com/recyclingDisposal: Promptly dispose of used batteries in accordance with local regulations. Contact your local recycling center or national recycling organizations for more information on how to dispose of batteries. Warning: Never dispose of batteries in a fire because they may explode. Battery ChargingBatter y Chargi ngNotes for charging your product’s battery: During charging, keep your battery and charger near room temperature for efficient battery charging.New batteries are not fully charged. 032375o
61 New batteries or batteries stored for a long time may take more time to charge.Motorola batteries and charging systems have circuitry that protects the battery from damage from overcharging.Third Party AccessoriesUse of third party accessories, including but not limited to batteries, chargers, headsets, covers, cases, screen protectors and memory cards, may impact your mobile device’s performance. In some circumstances, third party accessories can be dangerous and may void your mobile device’s warranty. For a list of Motorola accessories, visit www.motorola.com/products Driving PrecautionsResponsible and safe driving is your primary responsibility when behind the wheel of a vehicle. Using a mobile device or accessory while driving may cause distraction and may be prohibited or restricted in certain areas. Always obey the laws and regulations on the use of these products.While driving, NEVER: Type or read messages.Enter or review written data.Surf the web.Input navigation information.Perform any other functions that divert your attention from driving.While driving, ALWAYS: Keep your eyes on the road.Enter destination information into a navigation device before driving. Use voice activated features (such as voice commands) and speaking features (such as audible directions), if available.Obey all local laws and regulations for the use of mobile devices and accessories in the vehicle.End any task if you cannot concentrate on driving. Remember to follow the “Smart Practices While Driving” in this guide. Seizures/BlackoutsSome people may be susceptible to epileptic seizures or blackouts when exposed to flashing lights, such as when playing videos or games. These may occur even if a person has never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult with your physician before playing videos or games or enabling a flashing-lights feature (if available) on your mobile device. Discontinue use and consult a physician if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. It is always a good idea to hold the screen away from your eyes, leave the lights on in the room, take a 15-minute break every hour, and stop use if you are tired.Caution about High Volume UsageWarning: Exposure to loud noise from any source for extended periods of time may affect your hearing. The louder the volume sound level, the less time is required before your hearing could be affected. To protect your hearing: Limit the amount of time you use headsets or headphones at high volume.Avoid turning up the volume to block out noisy surroundings.Turn the volume down if you can’t hear people speaking near you. If you experience hearing discomfort, including the sensation of pressure or fullness in your ears, ringing in your ears, or muffled speech, you should stop listening to the device through your headset or headphones and have your hearing checked. For more information about hearing, see our website at direct.motorola.com/hellomoto/nss/AcousticSafety.asp (in English only). Repetitive MotionWhen you repetitively perform actions such as pressing keys or entering finger-written characters, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. If you continue to have discomfort during or after such use, stop use and see a physician.
62ChildrenKeep your mobile device and its accessories away from small children. These products are not toys and may be hazardous to small children. For example: A choking hazard may exist for small, detachable parts.Improper use could result in loud sounds, possibly causing hearing injury.Improperly handled batteries could overheat and cause a burn. Similar to a computer, if a child does use your mobile device, you may want to monitor their access to help prevent exposure to inappropriate apps or content.Glass PartsSome parts of your mobile device may be made of glass. This glass could break if the product receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using your mobile device until the glass is replaced by a qualified service center.Operational WarningsObey all posted signs when using mobile devices in public areas.Potentially Explosive AtmospheresAreas with potentially explosive atmospheres are often, but not always, posted and can include fueling areas, such as below decks on boats, fuel or chemical transfer or storage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders. When you are in such an area, turn off your mobile device, and do not remove, install, or charge batteries unless it is a radio product type especially qualified for use in such areas as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In such areas, sparks can occur and cause an explosion or fire. Symbol KeyYour battery, charger, or mobile device may contain symbols, defined as follows:Operational RestrictionsWi-Fi OperationIf this product supports Wi-Fi 802.11a (see product specifications), the following applies: Operation is restricted to indoor use only. This regulatory restriction is to avoid interference with other signals. To be compliant, do not operate this device in Wi-Fi mode when outdoors. Symbol Definition Important safety information follows. Do not dispose of your battery or mobile device in a fire. Your battery or mobile device may require recycling in accordance with local laws. Contact your local regulatory authorities for more information. Do not dispose of your battery or mobile device with your household waste. See “Recycling” for more information. Do not use tools. For indoor use only. 032374o032376o032375o
63 Radio Frequency (RF) EnergyExposure to RF EnergyYour mobile device contains a transmitter and receiver. When it is ON, it receives and transmits RF energy. When you communicate with your mobile device, the system handling your network access controls the power level at which your mobile device transmits. Your mobile device is designed to comply with local regulatory requirements in your country concerning exposure of human beings to RF energy.RF Energy Interference/CompatibilityNearly every electronic device is subject to RF energy interference from external sources if inadequately shielded, designed, or otherwise configured for RF energy compatibility. In some circumstances, your mobile device may cause interference with other devices.Follow Instructions to Avoid Interference ProblemsTurn off your mobile device in any location where posted notices instruct you to do so. In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your mobile device offers an airplane mode or similar feature, consult airline staff about using it in flight.Implantable Medical DevicesIf you have an implantable medical device, such as a pacemaker or defibrillator, consult your physician before using this mobile device. Persons with implantable medical devices should observe the following precautions:ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the implantable medical device when the mobile device is turned ON.Turn OFF the mobile device immediately if you have any reason to suspect that interference is taking place. Read and follow the directions from the manufacturer of your implantable medical device. If you have any questions about using your mobile device with your implantable medical device, consult your healthcare provider. Specific Absorption Rate (FCC)SAR (IEEE)YOUR MOBILE DEVICE MEETS FCC LIMITS FOR EXPOSURE TO RADIO WAVES.Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal Communications Commission (FCC). These limits include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg. Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. The highest SAR value under the FCC guidelines for your device model is listed below: During use, the actual SAR values for your device are usually well below the values stated. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the wireless connection. The lower the power output of the device, the lower its SAR value. If you are interested in further reducing your RF exposure then you can easily do so by limiting your usage or simply using a hands-free kit to keep the device away from the head and body. Additional information can be found at www.motorola.com/rfhealth . Head SAR CDMA 800/1900, Wi-Fi, Bluetooth0.77 W/kg Body SAR CDMA 800/1900, Wi-Fi, Bluetooth1.46 W/kg
64European Union Directives Conformance StatementEU Conforma nc eThe following CE compliance information is applicable to Motorola mobile devices that carry one of the following CE marks: Hereby, Motorola declares that this product is in compliance with:The essential requirements and other relevant provisions of Directive 1999/5/ECAll other relevant EU Directives The above gives an example of a typical Product Approval Number. You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) at www.motorola.com/rtte (in English only). To find your DoC, enter the Product Approval Number from your product’s label in the “Search” bar on the website. FCC Notice to UsersFCC NoticeThe following statement applies to all products that bear the FCC logo on the product label.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). 0168 [Only Indoor Use Allowed In France for Bluetooth and/or W i-Fi] 01680168 Product Approval Number These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that inte rference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and the receiver.Connect the equipment to an outlet on a circuit different from that to which the receiver is connected.Consult the dealer or an experienced radio/TV technician for help. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(a)(3). Motorola has not approved any changes or modifications to this device by the user. Any changes or modifications could void the user’s authority to operate the equipment. See 47 CFR Sec. 15.21. For products that support Wi-Fi 802.11a (as defined in the product specifications available at www.motorola.com ), the following information applies. This equipment has the cap ability to operate Wi-Fi in the 5 GHz Unlicensed National Information Infrastructure (U-NII) band. Because this band is shared with MSS (Mobile Satellite Service), the FCC has restricted such devices to indoor use only (see 47 CFR 15.407(e)). Since wireless hot spots operating in this band have the same restriction, outdoor services are not offered. Nevertheless, please do not operate this device in Wi-Fi mode when outdoors. Industry Canada Notice to UsersInd ustr y Ca na da Noti ceOperation is subject to the following two conditions: (1) This device may not cause interference and (2) This device must accept any interference, including interference
65 that may cause undesired operation of the device. See RSS-GEN 7.1.5. This Class B digital apparatus complies with Canadian ICES-003.Location Services (GPS & AGPS)GPS & AGPSThe following information is applicable to Motorola mobile devices that provide location based (GPS and/or AGPS) functionality. Your mobile device may use Global Positioning System (GPS) signals for location-based applications. GPS uses satellites controlled by the U.S. government that are subject to changes implemented in accordance with the Department of Defense policy and the Federal Radio Navigation Plan. These changes may affect the performance of location technology on your mobile device. Your mobile device may also use Assisted Global Positioning System (AGPS), which obtains information from the cellular network to improve GPS performance. AGPS uses your wireless service providers network and therefore airtime, data charges, and/or additional charges may apply in accordance with your service plan. Contact your wireless service provider for details.Your LocationLocation-based information includes information that can be used to determine the approximate location of a mobile device. Mobile devices which are connected to a wireless network transmit location-based information. Devices enabled with GPS or AGPS technology also transmit location-based information. Additionally, if you use applications that require location-based information (e.g. driving directions), such applications transmit location-based information. This location-based information may be shared with third parties, including your wireless service provider, applications providers, Motorola, and other third parties providing services.NavigationNavigationThe following information is applicable to Motorola mobile devices that provide navigation features. When using navigation features, note that mapping information, directions and other navigational data may contain inaccurate or incomplete data. In some countries, complete information may not be available. Therefore, you should visually confirm that the navigational instructions are consistent with what you see. All drivers should pay attention to road conditions, closures, traffic, and all other factors that may impact driving. Always obey posted road signs. Smart Practices While DrivingDrivi ng Sa fe tyCheck the laws and regulations on the use of mobile devices and their accessories in the areas where you drive. Always obey them. The use of these devices may be prohibited or restricted in certain areas—for example, handsfree use only may be required. Go to www.motorola.com/callsmart (in English only) for more information. Note: Voice call features may not be available on all products. Your mobile device lets you communicate by voice and data—almost anywhere, anytime, wherever wireless connection is available and safe conditions allow. When driving a car, driving is your first responsibility. If you choose to use your mobile device while driving, remember the following tips: Get to know your Motorola mobile device and its features such as voice commands and “read out loud” features. If available, these features help you to use your device without taking your attention off the road. When available, use a handsfree device. If possible, add an additional layer of convenience to your mobile device with one of the many Motorola Original handsfree accessories available today. Position your mobile dev ice within easy reach. Be able to access your mobile device without removing your eyes from the road. If you receive a call at an inconvenient time, if possible, let your voicemail answer it for you. Let the person you are speaking with know you are driving; if necessary, suspend the call in heavy traffic or hazardous weather conditions. Rain, sleet, snow, ice, and even heavy traffic can be hazardous. Do not take notes or look up information while driving. Jotting down a “to do” list or going through your address book takes attention away from your primary responsibility—driving safely. Assess the traffic; if possible, place calls when your car is not moving or before pulling into traffic. If you must make a call while moving, use features such as voice commands, check the road and your mirrors, then continue.
66 Do not engage in stressful or emotional conversations that may be distracting. Make people you are talking with aware you are driving and suspend conversations that can divert your attention away from the road. Privacy & Data SecurityPrivac y & Da ta Se curi tyMotorola understands that privacy and data security are important to everyone. Because some features of your mobile device may affect your privacy or data security, please follow these recommendations to enhance protection of your information: Monitor access —Keep your mobile device with you and do not leave it where others may have unmonitored access. Use your device’s security and lock features, where available. Keep software up to date —If Motorola or a software/application vendor releases a patch or software fix for your mobile device that updates the device’s security, install it as soon as possible. Secure Personal Information —Your mobile device can store personal information in various locations including your SIM card, memory card, and internal memory. Be sure to remove or clear all personal information before you recycle, return, or give away your device. You can also backup your personal data to transfer to a new device. Note: For information on how to backup or wipe data from your mobile device, go to www.motorola.com/support Online accounts —Some mobile devices provide a Motorola online account (such as MOTOBLUR). Go to your account for information on how to manage the account, and how to use security features such as remote wipe and device location (where available). Applications and updates —Choose your apps and updates carefully, and install from trusted sources only. Some apps can impact your product’s performance and/or have access to private information including account details, useage data, location details and network resources. Wireless —For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi networks. Also, when using your device as a hotspot (where available) use network security. These precautions will help prevent unauthorized access to your device. Location-based information —Location-based information includes information that can be used to determine the approximate location of a mobile device. Products which are connected to a wireless network transmit location-based information. Devices enabled with GPS or AGPS technology also transmit location-based information. Additionally, if you use applications that require location-based information (e.g. driving directions), such applications transmit location-based information. This location-based information may be shared with third parties, including your wireless service provider, applications providers, Motorola, and other third parties providing services. Other information your device may transmit —Your device may also transmit testing and other diagnostic (including location-based) information, and other non-personal information to Motorola or other third-party servers. This information is used to help improve products and services offered by Motorola. If you have further questions regarding how the use of your mobile device may impact your privacy or data security, please contact Motorola at [email protected] , or contact your service provider. Use & CareUse & CareTo care for your Motorola mobile device, please observe the following: liquidsDon’t expose your mobile device to water, rain, extreme humidity, sweat, or other liquids. If it does get wet, don’t try to accelerate drying with the use of an oven or dryer, as this may damage the mobile device.extreme heat or coldDon’t use, recharge or store your mobile device in temperatures below 0°C (32°F) or above 35°C (95°F).
67 microwavesDon’t try to dry your mobile device in a microwave oven.dust and dirtDon’t expose your mobile device to dust, dirt, sand, food, or other inappropriate materials.cleaning solutionsTo clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other cleaning solutions.shock and vibrationDon’t drop your mobile device.protectionTo help protect your mobile device, always make sure that any battery, connector and compartment covers are closed and secure. RecyclingRe cyc lin gMobile Devices & AccessoriesPlease do not dispose of mobile devices or electrical accessories (such as chargers, headsets, or batteries) with your household waste, or in a fire. These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority. Alternatively, you may return unwanted mobile devices and electrical accessories to any Motorola Approved Service Center in your region. Details of Motorola approved national recycling schemes, and further information on Motorola recycling activities can be found at: www.motorola.com/recycling Packaging & Product GuidesProduct packaging and product guides should only be disposed of in accordance with national collection and recycling requirements. Please contact your regional authorities for more details.California Perchlorate LabelPe rchl orate Lab elSome mobile devices use an internal, permanent backup battery on the printed circuit board that may contain very small amounts of perchlorate. In such cases, California law requires the following label: Perchlorate Material – special handling may apply when the battery is recycled or disposed of. See www.dtsc.ca.gov/hazardouswaste/perchlorate (in English only). There is no special handling required by consumers. Hearing Aid Compatibility with Mobile DevicesHeari ng Ai d Comp atib ili tySome Motorola products are measured for compatibility with hearing aids. If the box for your particular model has “Rated for Hearing Aids” printed on it, the following explanation applies. When some mobile devices are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise, and mobile devices also vary in the amount of interference they generate. The mobile devices industry has developed ratings for some of their products, to assist hearing device users in finding products that may be compatible with their hearing devices. Not all mobile devices have been rated. Products that are rated have the rating on their box or a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating for this mobile device, use only the original equipment battery model. This mobile device has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this device that have not been tested yet for use with hearing aids. It is important to try the different features of this product thoroughly and in
68different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Contact your service provider or Motorola for information on hearing aid compatibility. If you have questions about return or exchange policies, contact your service provider or retailer. The ratings are not guarantees. Results will vary depending on the user’s hearing device and hearing loss. If your hearing device happens to be vulnerable to interference, you may not be able to use a rated mobile device successfully. Trying out the product with your hearing device is the best way to evaluate it for your personal needs.M-Ratings: Products rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than products that are not labeled. M4 is the better/higher of the two ratings. T-Ratings: Products rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated products. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you find results for your hearing device. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile devices. Software Copyright NoticeSoft ware Copyright NoticeMotorola products may include copyrighted Motorola and third-party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for Motorola and third-party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in Motorola products may not be modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola or any third-party software provider, except for the normal, non-exclusive, royalty -free license to use that arises by operation of law in the sale of a product. Content CopyrightConte nt Copy rightThe unauthorized copying of copyrighted materials is contrary to the provisions of the Copyright Laws of the United States and other countries. This device is intended solely for copying non-copyrighted materials, materials in which you own the copyright, or materials which you are authorized or legally permitted to copy. If you are uncertain about your right to copy any material, please contact your legal advisor.Open Source Software InformationOSS InformationFor instructions on how to obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile device, you may send your request in writing to the address below. Please make sure that the request includes the model number and the software version number. MOTOROLA MOBILITY, INC. OSS Management 600 North US Hwy 45 Libertyville, IL 60048 USA The Motorola website opensource.motorola.com (in English only) also contains information regarding Motorolas use of open source. Motorola has created the opensource.motorola.com website to serve as a portal for interaction with the software community-at-large. To view additional information regarding licenses, acknowledgments and required copyright notices for open source packages used in this Motorola mobile device, please touch Apps >Settings >About tablet > Legal information >Open source licenses . In addition, this Motorola device may include self-contained applications that present supplemental notices for open source packages used in those applications.