Motorola Gm300 Selling Manual
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The GM300 Series Professional Mobile Radios 1-5 3.1 GM340 Mobile Radio Figure 1-2GM340 Radio Features. This entry level, 2 way radio is easy to use, offering simple functionality with uncompromised reliability and ruggedness. It has the capability to be fitted with option boards that allow additional functionality to be added quickly and easily. MAEPF-26781-O (Interchangeable)Programmable Button 2 (P2) Channel Selector Buttons(1,2,3&4) Red/Yellow/Green LED Indicators (Interchangeable)Button 1 (P1) Microphone JackKnob On/Off/Volume Programmable Channel Indicator LEDs (4) Who is the target audience for this radio ? TheGM340 isthe affordable communication solution for professionals who may require a simple, yet flexible, radio and need up to six different communication channels.
1-6PRODUCT OVERVIEW 3.2 GM360 Mobile Radio Figure 1-3GM360 Radio Features As well as offering all the advantages of the GM340, this versatile radio provides the user with extra visual information which promotes effective and efficient communication. Programmable Red/Yellow/Green LED Indicators Microphone Jack Knob On/Off/Volume Programmable Buttons P1 and P2 Buttons P3 and P4Channel Selector or Menu Navigation Up/Down/Left/Right Menu/Select Button Exit Button Display(1line14characters) (Interchangeable) (Interchangeable) Who is the target audience for this radio ? The GM360 is the ideal communication solution for professionals who require an informative versatile radio, which offers an increased choice of communications methods all of which are easily accessible and simple to use. Ideal for those professionals who work in large teams and need up to 255 different communication channels.
The GM300 Series Professional Mobile Radios 1-7 3.3 GM380 Mobile Radio Figure 1-4GM380 Radio Features As well as offering all the advantages of the GM360, this truly sophisicated radio provides the user with a keypad which allows communication with colleagues other than those who are programmed into the radio. It also offers a 4-line display for extra user information. Programmable Red/Yellow/Green LED Indicators Microphone Jack Knob On/Off/Volume Programmable Buttons P1 and P2 Buttons P3 and P4 Channel Selector Menu Navigation Up/Down Left/right Menu/Select Button Exit Button Programmable Buttons F1, F2 and F3 Keypad Display (4 lines of 14 characters) (Interchangeable) (Interchangeable) Who is the target audience for this radio ? The GM380 is the ideal management communication solution, which with its increased utility further improves efficient and effective operation. Like the GM360, this radio is ideal for those professionals who work in large teams and need up to 255 different communication channels.
1-8PRODUCT OVERVIEW 3.4 Radio Comparison The GM300 Series of Professional Mobile Radios share a common design, the differences are summarised below : Ta b l e 1 - 1GM300 Series Professional Mobile Radios Comparison. GM340 GM360 GM380 On-off / volume control√√√ Channel control√√√ Red, yellow, green LEDs√√√ 5 Tone signalling√√√ Option boards√√√ Radio Upgrades√√√ 14 Character alphanumeric display−1 Line4 Line Menu keys√√ Keypad with 0 - 9, * and #−−√ Programmable buttons P1, P2,√√√ External Alarm√√√ Channel Steering√√√ Programmable Buttons P1, P2,1-4√−− Programmable Buttons P1 - P4−√√ Programmable Function Keys F1-F3−−√ External Hook√√√ Display Backlight Control−√√
The GM300 Series Professional Mobile Radios 1-9 3.5 Reasons To Trade Up GM340 Entry level Professional Radio. Build quality and environmental specifications. Simple talk and listen operation with benefits of 5 Tone Selective signalling. Radio can be upgraded. Option board capability. Special emergency button. General Purpose input/output (GPIO). Programmable buttons - more features at your fingertips. Up to 6 communication channels. GM360 All the advantages of the GM340 plus: Helpful visual operational information - Includes Current Power setting, Contact Names and Status Text messages. Translated Menu Prompts. Additional feature capability accessible via easy to use dealer configurable menus including pre-programmed call lists. 255 Communication channels. GM380 All the advantages of the GM360 plus: Increased number of possible communication contacts using numeric keypad as well as pre-programmed call lists. Additional programmable buttons. 4-line display.
1-10PRODUCT OVERVIEW 3.6 Radio Sales Models The following sales models are available: Benefits Wideband operation and programmable channel spacing means a significant reduction in the number of different sales models that you need to stock. Not all the product variants are available in every country due to differences in the local market requirements. Please refer to your price pages for a complete list of models. 3.7 Packaged Sales Models All GM340, GM360 and GM380 packaged sales models consist of the following items : Radio Basic User Guide Enhanced Compact Microphone Power Ca ble Low Profile Trunnion External Loudspeaker (GM380 models only) Options are available, please check your Price Pages for details.Ta b l e 1 - 2Radio Sales Models. Model DescriptionFrequency BandFrequency RangePower LevelModel Number GM340VHF 136 -174 MHz 1-25W MDM25KHC9AN1_E GM340UHF403 - 470 MHz1-25WMDM25RHC9AN1_E GM360VHF 136 -174 MHz 1-25W MDM25KHF9AN5_E GM360UHF403 - 470 MHz1-25WMDM25RHF9AN5_E GM360LB1 29.7-36.0 MHz 40-60W MDM25BKF9AN5_E GM360LB236.0-42.0 MHz40-60WMDM25CKF9AN5_E GM360LB3 42.0-50.0 MHz 40-60W MDM25DKF9AN5_E GM380VHF136 -174 MHz1-25WMDM25KHN9AN8_E GM380UHF 403 - 470 MHz 1-25W MDM25RHN9AN8_E
The GM300 Series Professional Mobile Radios 1-11 3.8 Customer User Guides In order to help you and your customers use the radios safely and efficiently, two different customer bookletshavebeenwritten: Basic User Guide Feature User Guide 3.8.1 Basic User Guide The Basic User Guide provides useful information for your customers on how to start using their new GM300 Series radio. A copy of this multi-lingual booklet is included in every sales model box. It contains essential radio safety and care information. IMPORTANT: It is important that your customers read and understand this information. Please ensure your customers receive this booklet when they receive their radio. 3.8.2 Feature User Guide The Product Manual contains a printed copy of the Feature User Guide. It has been written especially for your customers and provides step by step operational instructions for all the features available for the GM340, GM360 and GM380 radios. IMPORTANT: For simplicity, please provide just the operational information for the features which you have programmed into your customers radio. 3.8.3 Languages The Basic User Guide is in the following languages: The Feature User Guide is in the Product Manual Languages: EnglishGermanFrenchItalian SpanishPortugueseDanishSwedish DutchRussianCzechHungarian Po li shRomanianTu r k i s h EnglishGermanFrenchItalianRussian Spanish
1-12PRODUCT OVERVIEW 3.9 Accessories 3.9.1 Palm Microphone The mobile packages include a high performance microphone and hang-up clip. These microphones offer a Push To Talk (PTT) key and have a “Hang-up switch” at the rear that will clear a call when the microphone is replaced into the hang-up clip. A telephone type connector inserts into the radio’s front panel. This connection is protected by a snug fitting rubber boot designed to keep the connections free from dirt and moisture. The microphone has been designed for maximum durability. It contains impermeable silicon treated membranes which eliminate corrosion problems caused by moisture. It also has a sealed microphone switch to protect against corrosion. 3.9.2 Remote Mount Kit A remote mount kit is available as an accessory, allowing the control head to be mounted on the dashboard, whilst the radio unit is situated elsewhere, for example, in the car boot (trunk). This provides convenient mounting in areas of restricted space, and also reduces the probability of the mobile radio being stolen. 3.9.3 External Speakers External speakers are available to provide either 7.5 W or 13 W of audio, enough for clear communication in even very noisy and harsh environments. The speakers measure approximately 125mm x 125mm x 44mm. 3.9.4 Mounting Bracket and Power Cables The mobile radio is supplied ready for installation with a rugged swivel mounting cradle and fused 3 metre power cable included as part of the standard packaged model. 3.9.5 Additional Accessories A wide selection of accessories are available for the mobile radio, which includes a range of microphones, mounting kits and cables:- Enhanced Compact Microphone Heavy Duty Microphone Smar t Microphone ( Enhanced Keypad Microphone) Visor Mounted Microphone Telephone Style Handset Range of Mounting Options Footswitch With Remote PTT External Alarm Relay Power and Control Cable Options Desk Microphone for use with Base Station Service accessories
Chapter 2 FEATURES AND BENEFITS 1.0 Introduction This chapter describes those radio features and functionality which offer a significant benefit to your customers. The intention is to provide you with useful information which is relevant to your customers that will help you sell the GM300 Series Professional Mobile radios. 2.0 Audio Quality Enhancement 2.1 Xpand™ Voice Compression Xpand™voice compression combines two audio quality enhancement features - Companding and Low Level Expansion (LLE). 2.1.1 Companding Companding is a collective term to definecompressing the audio signal on transmission and expandingthe audio signal on reception. The overall effect is to reduce noise in the received signal, giving you crisper, clearer audio clarity. Companding should only be used when other radios in your system have the same companding feature available. Companding and LLE are mutually exclusive, switching on one of the features automatically switches off the other. It is important to ensure thatallradios in a team have the feature switched on. Benefits Crystal clear communication which makes listening easier. Improves efficiency as messages are heard and understood first time. 2.1.2 Low Level Expansion (LLE) This allows improvements in audio quality by reducing noise usually heard during pauses in conversation. This feature is automatically included in every radio and should only be switched off in specialised applications. Benefits Pauses in conversations are now silent which makes it easier to listen.
2-2FEATURES AND BENEFITS Audio Quality Enhancement Summary 3.0 Channels 3.1 Number of channels The GM340 mobile supports up to 6 channels, the GM360 and GM380 mobiles up to 255 channels. On the GM340 the channels must be assigned to the 6 programmable buttons. Thus, the number of buttons left to assign to features is 6 minus the number of channels. Each channel can be either a repeater channel, where the transmit and receive frequencies differ (Semi-Duplex operation), or a Talkaround channel, where the transmit and receive frequencies are the same (Simplex Operation). 3.2 Channel Alias With up to 255 channels it can be difficult to remember who is on which channel number. To make it easier to recognise the channels, each channel can be given a meaningful alphanumeric name (or Alias) up to 14 characters long. Benefits Meaningful names can be given to each channel, making it easier to find the right channel. 3.3 Channel Selection On the GM340, channels are selected by pressing pre programmed buttons; one channel per button.Table 2-1 Xpand™ Summary LLE ON OFF COMPANDING ONX (Can’t happen condition)Recommended for teams where all radios use companding OFFDefault factory setting. Recommended for mixed fleets of companding and non- companding radiosRecommended only for applications where flat audio is used e.g. data applications.