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Motorola E4 User Guide

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    							Connect & transferMemory card
    You can choose to use your microSD card as portable or internal storage:
    • Portable storage: Store your pictures, videos, audio and other media files. You can remove the microSD card at any time and transfer it to another device.
    • Internal storage: In addition to your media files, you can store downloaded apps and games. The microSD card acts as an extension of the internal storage of your phone.
    After you have inserted an microSD card into your phone, you will be prompted to select either portable or internal storage.
    To manually set your microSD card to internal storage swipe up  >  Settings > Storage, then select your microSD card and tap Menu  > Storage settings > Format as internal.
    Caution: If your microSD card is set to internal storage, it is formatted and encrypted to protect your information. If you want to use it as portable storage, or in another device, you’ll need to format it. Before doing so, please remember that formatting erases all the data stored on your microSD card.
    Tip: Use a Class 10 microSD card for better user experience.
    Note: Your phone supports microSD cards up to 128 GB.
    Mount or unmount memory card
    • To mount an microSD card, just put it in your phone (see "Put in the cards").
    To unmount your microSD card (so you can take it out of your phone), swipe up  >  Settings > Storage >  SD card. Then tap  next to the microSD card name.
    Caution: Do not remove a microSD card while your phone is using it or writing files to it.
    Erase memory card content and format card
    To delete all the information (music, photos, and files) from your microSD card and re-format the card, swipe up  >  Settings > Storage, tap the microSD card, then tap Menu  > Storage settings > Format.
    Virtual Private Networks (VPN)
    A VPN lets you access files on a secured network (like an office network with a firewall). Contact the network administrator to ask for VPN settings, and any additional apps or other requirements.
    To enter VPN settings, swipe up  >  Settings > More > VPN. Tap  to add a new VPN. Choose the type of VPN and enter settings from the network administrator. The network is stored in the VPN list so you can select it whenever you need to connect.
    Quick start: Connect & transferBluetooth wirelessWi-Fi networksUSB cablesShare your data connectionData useYour cloudPhone & tabletMemory cardVirtual Private Networks (VPN)Mobile networkAirplane mode
    Connect & transfer
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    							Connect & transferMobile network
    You should not need to change any network settings. Contact your service provider for help.
    To see network settings options, swipe up  >  Settings > More > Cellular networks.
    Note: Your phone supports most networks. Contact your service provider for help.
    Airplane mode
    Use airplane mode to turn off all your wireless connections—useful when flying. Swipe the status bar down with two fingers and tap Airplane mode .
    Note: When you select airplane mode, all wireless services are disabled. You can then turn Wi-Fi and/or Bluetooth power back on, if permitted by your airline. Other wireless voice and data services (such as calls and text messages) remain off in airplane mode. Emergency calls to your region’s emergency number can still be made.
    Quick start: Connect & transferBluetooth wirelessWi-Fi networksUSB cablesShare your data connectionData useYour cloudPhone & tabletMemory cardVirtual Private Networks (VPN)Mobile networkAirplane mode
    Connect & transfer
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    							ProtectQuick start: Protect your phone
    Make sure your information is protected in case your phone is lost or stolen.
    Find it: Swipe up  >  Settings > Security
    The easiest way to protect your phone is to use Screen lock. You can choose to swipe to unlock (less secure), or enter a pattern, PIN, or password to unlock your phone.
    Security
    Device security
    Screen lock
    Smar t lock
    Set up SIM card lock
    Make passwords visible Encryption
    SIM card lock
    Passwords PIN
    Encr ypt phone
    Encr ypted
    11:35
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    Manage encryption 
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    Screen lock
    To keep your phone secure, you can make the touchscreen lock when it goes to sleep.
    Find it: Swipe up  >  Settings > Security > Screen lock, then select the lock type:
    • None: Turn off the screen lock.
    • Swipe: Touch  and drag up to unlock.
    • Pattern: Draw a pattern to unlock.
    • PIN: Enter four to sixteen digits to unlock.
    • Password: Enter four to sixteen letters, digits, or symbols to unlock.
    To change when your touchscreen goes to sleep, swipe up  >  Settings > Display > Sleep.
    Note: You can make emergency calls on a locked phone (see "Emergency calls"). A locked phone still rings, and you do not need to enter a PIN or password to answer a call.
    Can’t unlock?
    Pattern, PIN, or password: If you forget your pattern, PIN, or password, you can enter your Google™ account email and password on another device to unlock the phone.
    If you don’t have a Google account on your phone, contact your service provider to have your device factory reset.
    Warning: A factory reset will delete all data on your phone.
    Quick start: Protect your phoneScreen lockScreen pinningEncrypt your phoneBackup & restoreResetStolen phone?
    Protect
    keep your phone safe
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    							ProtectScreen pinning
    Need to keep an important screen handy, like a boarding pass or shopping coupon? Pin the screen for easy access.
    To  set up screen pinning, swipe up  >  Settings > Security > Screen pinning, then tap the switch to turn it on.
    To  pin a screen, open the app you want to pin, touch and hold Recents . Tap .
    To  unpin the screen, touch and hold Back  until you see the Screen unpinned message.
    Tip: To  secure your phone when you activate screen pinning, tap Lock device when unpinning.
    Encrypt your phone
    Caution: If you forget your encryption code, you cannot recover the data stored on your phone or memory card. Encrypting your files can take an hour or more. Leave your phone plugged in, and be careful not to interrupt the process.
    Encryption protects the accounts, settings, apps, and files on your phone, so that people cannot access them if your phone is stolen.
    You shouldn’t need to use this feature, but to encrypt your phone and require a PIN or password whenever you turn on your phone, swipe up  >  Settings > Security > Encrypt phone.
    Backup & restore
    Find it: Swipe up  >  Settings > Backup & reset, then tap the Back up my data switch to turn it on
    Your Google account data is backed up online. If you reset or replace your phone, just log in to your Google account to restore the contacts, events, and other details you synced with the account.
    To restore backed up data when reinstalling an app, swipe up  >  Settings > Backup & reset > Automatic restore.
    To choose what syncs with the account, swipe up  >  Settings > Accounts > Google, tap your Google account, and check things to sync.
    Note: Text messages, call logs, and items stored on your phone will not be restored. To restore your Google Play™ apps, see "Take care of your apps".
    Reset
    To reset your phone to factory settings and erase all the data on your phone, swipe up  >  Settings > Backup & reset > Factory data reset.
    Warning: All downloaded apps and user data on your phone will be deleted. Data on the cloud will not be deleted.
    Stolen phone?
    Your phone has Android Device Manager. You can remote lock or reset your device to protect your device from thieves. For details, see  www.google.com/android/devicemanager.
    Quick start: Protect your phoneScreen lockScreen pinningEncrypt your phoneBackup & restoreResetStolen phone?
    Protect
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    							Want more?Get help & more
    Get answers, updates, and info:
    • Help is here: Swipe up  >  Device Help to get walk-through tutorials, how-to’s, FAQs, videos and more, right on your phone.
    • Everything Moto E⁴: Get PC software, user’s guides, and more at www.motorola.com/mymotoe4.
    • Get Apps: Swipe up  >  Play Store to buy and download apps.
    • News: Here’s how to find us:
     YouTube™ www.youtube.com/motorola
     Facebook® www.facebook.com/motorola
     Twitter www.twitter.com/moto
     Google+™ www.google.com/+moto
    Tips & tricks
    • Interactive: To get started quickly, swipe up  >  Device Help for interactive tutorials.
    • Google™ help: In almost every Google app, you can tap Menu  > Help. You can also view the Google help centers online at www.google.com/support. 
    Where is my legal, safety, and regulatory information?
    In order to provide you with better access to this important information, we’ve made the materials accessible from the phone’s settings menu and on the web. Review these materials prior to using your device. To access the materials from a connected phone, go to Settings > Legal information, and select a topic. To access the materials on the web, visit www.motorola.com/device-legal.
    Crash recovery
    In the unlikely event that your phone stops responding to touches and button presses, try a reboot—press and hold the Power button until the screen goes dark and your phone restarts.
    Service & repairs
    If you have questions or need assistance, we’re here to help.
    Go to www.motorola.com/support, where you can select from a number of customer care options.
    Get help & more
    Want more?
    there’s always more
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    							Copyright & TrademarksMotorola Mobility LLC 222 W. Merchandise Mart Plaza Chicago, IL 60654 www.motorola.com
    Certain features, services and applications are network dependent and may not be available in all areas; additional terms, conditions and/or charges may apply. Contact your service provider for details.
    All features, functionality, and other product specifications, as well as the information contained in this guide, are based upon the latest available information and believed to be accurate at the time of printing. Motorola reserves the right to change or modify any information or specifications without notice or obligation.Note: The images in this guide are examples only.
    MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks of Google Inc. microSD Logo is a trademark of SD-3C, LLC. All other product or service names are the property of their respective owners.  © 2017 Motorola Mobility LLC. All rights reserved. 
    Product ID: Moto e4 Manual Number: 68018340001-A
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