Motorola Droid 4 Manual

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Safety, Regulatory & Legal
Glass PartsSome parts of your mobile device may be made of glass. This glass could break if the product 
receives a substantial impact. If glass breaks, do not touch or attempt to remove. Stop using 
your mobile device until the glass is replaced by a qualified service center.Operational WarningsObey all posted signs when using mobile devices in public areas.Potentially Explosive AreasPotentially explosive areas are often, but not always, posted and can include blasting areas, 
fueling stations, fueling areas (such as below decks on boats), fuel or chemical transfer or 
storage facilities, or areas where the air contains chemicals or particles, such as grain dust, 
or metal powders.
When you are in such an area, turn off your mobile device, and do not remove, install, or 
charge batteries, unless it is a radio product type especially qualified for use in such areas 
and certified as “Intrinsically Safe” (for example, Factory Mutual, CSA, or UL approved). In 
such areas, sparks can occur and cause an explosion or fire.Symbol KeyYour battery, charger, or mobile device may contain symbols, defined as follows:Symbol Definition
Important safety information follows.
Do not dispose of your battery or mobile device in a fire.
Your battery or mobile device may require recycling in accordance with 
local laws. Contact your local regulatory authorities for more 
information.
032374o032376o032375o
Radio Frequency (RF) EnergyExposure to RF EnergyYour mobile device contains a transmitter and receiver. When it is ON, it receives and 
transmits RF energy. When you communicate with your mobile device, the system handling 
your call controls the power level at which your mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in your country 
concerning exposure of human beings to RF energy.RF Energy Operational PrecautionsFor optimal mobile device performance, and to be sure that human exposure to RF energy 
does not exceed the guidelines set forth in the relevant standards, always follow these 
instructions and precautions:When placing or receiving a phone call, hold your mobile device just like you would a 
landline phone.If you wear the mobile device on your body, always place the mobile device in a 
Motorola-supplied or approved accessory (e.g. clip, holder, holster, case or arm band). If 
you do not use a body-worn accessory supplied or approved by Motorola, ensure that 
whatever product is used is free of any metal and that it positions the mobile device at 
least 2.5 cm (1 inch) away from the body.Using accessories not supplied or approved by Motorola may cause your mobile device to 
exceed RF energy exposure guidelines. For a list of Motorola-supplied or approved 
accessories, visit our website at: 
www.motorola.com
.
Do not dispose of your battery or mobile device with your household 
waste. See “Recycling” for more information.
Do not use tools.
For indoor use only.
Symbol Definition 
						

							60Safety, Regulatory & LegalRF Energy Interference/CompatibilityNearly every electronic device is subject to RF energy interference from external sources if 
inadequately shielded, designed, or otherwise configured for RF energy compatibility. In 
some circumstances, your mobile device may cause interference with other devices.Follow Instructions to Avoid Interference ProblemsTurn off your mobile device in any location where posted notices instruct you to do so, such 
as hospitals or health care facilities.
In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. If your 
mobile device offers an airplane mode or similar feature, consult airline staff about using it in 
flight.Medical DevicesIf you have a medical device, including an implantable medical device such as a pacemaker 
or defibrillator, consult your healthcare provider and the device manufacturer’s directions 
before using this mobile device.
Persons with implantable medical devices should observe the following precautions:ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the 
implantable medical device when the mobile device is turned ON.DO NOT carry the mobile device in the breast pocket.Use the ear opposite the implantable medical device to minimize the potential for 
interference.Turn OFF the mobile device immediately if you have any reason to suspect that 
interference is taking place.Specific Absorption Rate (FCC & IC)SAR (IEEE)YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR 
EXPOSURE TO RADIO WAVES.Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits 
for exposure to radio waves (radio frequency electromagnetic fields) adopted by the Federal 
Communications Commission (FCC) and Industry Canada (IC). These limits include a 
substantial safety margin designed to assure the safety of all persons, regardless of age and 
health.
The radio wave exposure guidelines use a unit of measurement known as the Specific 
Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg. Tests for SAR are conducted using standard operating positions with the device transmitting 
at its highest certified power level in all tested frequency bands. The highest SAR values 
under the FCC and IC guidelines for your device model are listed below:
During use, the actual SAR values for your device are usually well below the values stated. 
This is because, for purposes of system efficiency and to minimize interference on the 
network, the operating power of your mobile device is automatically decreased when full 
power is not needed for the call. The lower the power output of the device, the lower its SAR 
value.
If you are interested in further reducing your RF exposure then you can easily do so by limiting 
your usage or simply using a hands-free kit to keep the device away from the head and body.
Additional information can be found at 
www.motorola.com/rfhealth
.
European Union Directives Conformance 
StatementEU Conforma nceThe following CE compliance information is applicable to Motorola mobile devices that carry 
one of the following CE marks:
Hereby, Motorola declares that this product is in compliance with:The essential requirements and other relevant provisions of Directive 1999/5/ECAll other relevant EU Directives
For products that support Wi-Fi 802.11a (as defined in your product information): This device 
is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency 
band. Head SAR
LTE Band13, Wi-Fi, Bluetooth 0.70 W/kg
Body-worn SAR CDMA 1900, Wi-Fi, Bluetooth 0.58 W/kg
0168 
[Only Indoor Use Allowed In France
for Bluetooth and/or Wi-Fi]
0168 
						

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Safety, Regulatory & Legal
The following gives an example of a typical Product Approval Number:
You can view your product’s Declaration of Conformity (DoC) to Directive 1999/5/EC (to 
R&TTE Directive) at 
www.motorola.com/rtte
 (in English only). To find your DoC, enter 
the Product Approval Number from your product’s label in the “Search” bar on the website.
FCC Notice to UsersFCC NoticeThe following statement applies to all products that bear the FCC logo on the 
product label.This equipment has been tested and found to comply with the limits for a Class B digital 
device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are 
designed to provide reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses and can radiate radio frequency energy and, if 
not installed and used in accordance with the instructions, may cause harmful interference to 
radio communications. However, there is no guarantee that interference will not occur in a 
particular installation. If this equipment does cause harmful interference to radio or 
television reception, which can be determined by turning the equipment off and on, the user 
is encouraged to try to correct the interference by one or more of the following measures:Reorient or relocate the receiving antenna.Increase the separation between the equipment and the receiver.Connect the equipment to an outlet on a circuit different from that to which the receiver is 
connected.Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two 
conditions: (1) This device may not cause harmful interference, and (2) this device must 
accept any interference received, including interference that may cause undesired operation. 
See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the user. Any 
changes or modifications could void the user’s authority to operate the equipment. See 47 
CFR Sec. 15.21.
0168 
Product 
Approval 
Number
For products that support Wi-Fi 802.11a (as defined in your product information): This device 
is restricted to indoor use when operating in the 5.15 to 5.25 GHz (802.11a) Wi-Fi frequency 
band.Industry Canada Notice to UsersIn dustry Cana da NoticeThis device complies with Industry Canada license-exempt RSS standard(s). Operation is 
subject to the following two conditions: (1) This device may not cause interference and (2) 
This device must accept any interference, including interference that may cause undesired 
operation of the device. See RSS-GEN 7.1.5. This Class B digital apparatus complies with 
Canadian ICES-003.Software NoticesSoftware Copyright NoticeWarning against unlocking the bootloader or altering a products operating system 
software:
 Motorola strongly recommends against altering a products operating system, 
which includes unlocking the bootloader, rooting a device or running any operating software 
other than the approved versions issued by Motorola and its partners. Such alterations may 
permanently damage your product, cause your product to be unsafe and/or cause your 
product to malfunction. In such cases, neither the product nor any damage resulting 
therefrom will be covered by warranty.
Important FCC information:
 You must not make or enable any changes to the product that 
will impact its FCC grant of equipment authorization. The FCC grant is based on the products 
emission, modulation, and transmission characteristics, including: power levels, operating 
frequencies and bandwidths, SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM), 
and intended method of using the product (e.g., how the product is held or used in proximity 
to the body). A change to any of these factors will invalidate the FCC grant. It is illegal to 
operate a transmitting product without a valid grant.
Location ServicesGPS & AGPSThe following information is applicable to Motorola mobile devices that provide location 
based functionality. Location sources can include GPS, AGPS and Wi-Fi.
Your mobile device can use  Global Positioning System (GPS) signals for location-based 
applications. GPS uses satellites controlled by the U.S. government that are subject to 
changes implemented in accordance with the Department of Defense policy and the Federal 
Radio Navigation Plan. These changes may affect the performance of location technology on 
your mobile device.
Your mobile device can also use  Assisted Global Positioning System  (AGPS), which obtains 
information from the cellular network to improve GPS performance. AGPS uses your wireless  
						

							62Safety, Regulatory & Legalservice providers network and therefore airtime, data charges, and/or additional charges 
may apply in accordance with your service plan. Contact your wireless service provider for 
details.
Your mobile device can also use Wi-Fi  signals to determine your approximate location, using 
information from known and available Wi-Fi networks.Your LocationLocation-based information includes information that can be used to determine the 
approximate location of a mobile device. Mobile devices which are connected to a wireless 
network transmit location-based information. Devices enabled with location technology also 
transmit location-based information. Additionally, if you use applications that require 
location-based information (e.g. driving directions), such applications transmit location-based 
information. This location-based information may be shared with third parties, including your 
wireless service provider, applications providers, Motorola, and other third parties providing 
services.Emergency CallsWhen you make an emergency call, the cellular network may activate the AGPS technology 
in your mobile device to tell the emergency responders your approximate location.
AGPS has limitations and 
might not work in your area
. Therefore:
Always tell the emergency responder your location to the best of your ability; andRemain on the phone for as long as the emergency responder instructs you.NavigationNavigationThe following information is applicable to Motorola mobile devices that provide navigation 
features.
When using navigation features, note that mapping information, directions and other 
navigational data may contain inaccurate or incomplete data. In some countries, complete 
information may not be available. Therefore, you should visually confirm that the navigational 
instructions are consistent with what you see. All drivers should pay attention to road 
conditions, closures, traffic, and all other factors that may impact driving. Always obey 
posted road signs.
Privacy & Data SecurityPrivacy  & Data SecurityMotorola understands that privacy and data security are important to everyone. Because 
some features of your mobile device may affect your privacy or data security, please follow 
these recommendations to enhance protection of your information: Monitor access
—Keep your mobile device with you and do not leave it where others 
may have unmonitored access. Use your device’s security and lock features, where 
available.
 Keep software up to date
—If Motorola or a software/application vendor releases a 
patch or software fix for your mobile device that updates the device’s security, install it as 
soon as possible.
 Secure Personal Information
—Your mobile device can store personal information in 
various locations including your SIM card, memory card, and phone memory. Be sure to 
remove or clear all personal information before you recycle, return, or give away your 
device. You can also backup your personal data to transfer to a new device.
Note: 
For information on how to backup or wipe data from your mobile device, go to 
www.motorola.com/support Online accounts
—Some mobile devices provide a Motorola online account (such as 
MOTOBLUR). Go to your account for information on how to manage the account, and how 
to use security features such as remote wipe and device location (where available).
 Applications and updates
—Choose your apps and updates carefully, and install from 
trusted sources only. Some apps can impact your phone’s performance and/or have 
access to private information including account details, call data, location details and 
network resources.

—For mobile devices with Wi-Fi features, only connect to trusted Wi-Fi 
networks. Also, when using your device as a hotspot (where available) use network 
security. These precautions will help prevent unauthorized access to your device.
 Location-based information
—Mobile devices enabled with location based 
technologies such as GPS, AGPS or Wi-Fi, can transmit location-based information. See 
“Location Services” for more details.
 Other information your device may transmit
—Your device may also transmit testing 
and other diagnostic (including location-based) information, and other non-personal 
information to Motorola or other third-party servers. This information is used to help 
improve products and services offered by Motorola.
If you have further questions regarding how the use of your mobile device may impact your 
privacy or data security, please contact Motorola at [email protected]
, or contact 
your service provider. 
						

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Safety, Regulatory & Legal
Use & CareUse & CareTo care for your Motorola mobile device, please observe the following:
liquidsDon’t expose your mobile device to water, rain, extreme humidity, sweat, or 
other liquids.dryingDon’t try to dry your mobile device using a microwave oven, conventional oven, 
or dryer, as this may damage the mobile device.extreme heat or coldDon’t store or use your mobile device in temperatures below -10°C (14°F) or 
above 60°C (140°F). Don’t recharge your mobile device in temperatures below 
0°C (32°F) or above 45°C (113°F).dust and dirtDon’t expose your mobile device to dust, dirt, sand, food, or other inappropriate 
materials.cleaningTo clean your mobile device, use only a dry soft cloth. Don’t use alcohol or other 
cleaning solutions.shock and vibrationDon’t drop your mobile device.protectionTo help protect your mobile device, always make sure that any battery, 
connector and compartment covers are closed and secure.
RecyclingRe cycl ingMobile Devices & AccessoriesPlease do not dispose of mobile devices or electrical accessories (such as 
chargers, headsets, or batteries) with your household waste, or in a fire. These 
items should be disposed of in accordance with the national collection and 
recycling schemes operated by your local or regional authority. Alternatively, you 
may return unwanted mobile devices and electrical accessories to any Motorola 
Approved Service Center in your region. Details of Motorola approved national recycling 
schemes, and further information on Motorola recycling activities can be found at: www.motorola.com/recyclingPackaging & Product GuidesProduct packaging and product guides should only be disposed of in accordance with national 
collection and recycling requirements. Please contact your regional authorities for more 
details.California Perchlorate LabelPerchlorate  Labe lSome mobile phones use an internal, permanent backup battery on the printed circuit board 
that may contain very small amounts of perchlorate. In such cases, California law requires 
the following label:
Perchlorate Material – special handling may apply when the battery is recycled or disposed 
of. See 
www.dtsc.ca.gov/hazardouswaste/perchlorate
 (in English only).
There is no special handling required by consumers.
Hearing Aid Compatibility with Mobile 
PhonesHearing Aid CompatibilitySome Motorola phones are measured for compatibility with hearing aids. If the box for your 
particular model has “Rated for Hearing Aids” printed on it, the following explanation 
applies.
When some mobile phones are used near some hearing devices (hearing aids and cochlear 
implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are 
more immune than others to this interference noise, and phones also vary in the amount of 
interference they generate.
The wireless telephone industry has developed ratings for some of their mobile phones, to 
assist hearing device users in finding phones that may be compatible with their hearing  
						

							64Safety, Regulatory & Legaldevices. Not all phones have been rated. Phones that are rated have the rating on their box or 
a label on the box. To maintain the published Hearing Aid Compatibility (HAC) rating for this 
mobile phone, use only the original equipment battery model.
This phone has been tested and rated for use with hearing aids for some of the wireless 
technologies that it uses. However, there may be some newer wireless technologies used in 
this phone that have not been tested yet for use with hearing aids. It is important to try the 
different features of this phone thoroughly and in different locations, using your hearing aid 
or cochlear implant, to determine if you hear any interfering noise. Contact your service 
provider or Motorola for information on hearing aid compatibility. If you have questions about 
return or exchange policies, contact your service provider or phone retailer.
The ratings are not guarantees. Results will vary depending on the user’s hearing device and 
hearing loss. If your hearing device happens to be vulnerable to interference, you may not be 
able to use a rated phone successfully. Trying out the phone with your hearing device is the 
best way to evaluate it for your personal needs.M-Ratings:
 Phones rated M3 or M4 meet FCC requirements and are likely to generate less 
interference to hearing devices than phones that are not labeled. M4 is the better/higher of 
the two ratings.
T-Ratings:
 Phones rated T3 or T4 meet FCC requirements and are likely to be more usable 
with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 
is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in 
them.)
Hearing devices may also be measured for immunity to this type of interference. Your hearing 
device manufacturer or hearing health professional may help you find results for your hearing 
device. The more immune your hearing aid is, the less likely you are to experience 
interference noise from mobile phones.
Software CopyrightSof t ware Co py right  Not iceMotorola products may include copyrighted Motorola and third-party software stored in 
semiconductor memories or other media. Laws in the United States and other countries 
preserve for Motorola and third-party software providers certain exclusive rights for 
copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted 
software. Accordingly, any copyrighted software contained in Motorola products may not be 
modified, reverse-engineered, distributed, or reproduced in any manner to the extent allowed 
by law. Furthermore, the purchase of Motorola products shall not be deemed to grant either 
directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, 
or patent applications of Motorola or any third-party software provider, except for the normal,  non-exclusive, royalty-free license to use that arises by operation of law in the sale of a 
product.
Content CopyrightContent Copyri ghtThe unauthorized copying of copyrighted materials is contrary to the provisions of the 
Copyright Laws of the United States and other countries. This device is intended solely for 
copying non-copyrighted materials, materials in which you own the copyright, or materials 
which you are authorized or legally permitted to copy. If you are uncertain about your right to 
copy any material, please contact your legal advisor.Open Source Software InformationOSS InformationFor instructions on how to obtain a copy of any source code being made publicly available by 
Motorola related to software used in this Motorola mobile device, you may send your request 
in writing to the address below. Please make sure that the request includes the model 
number and the software version number.
MOTOROLA MOBILITY, INC.
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
The Motorola website 
opensource.motorola.com
 (in English only) also contains 
information regarding Motorolas use of open source.
Motorola has created the 
opensource.motorola.com
 website to serve as a portal for 
interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and required copyright 
notices for open source packages used in this Motorola mobile device, please 
press Menu Key >
Settings
 >About phone
 >Legal information
 
>
Open source licenses
. In addition, this Motorola device may include 
self-contained applications that present supplemental notices for open source packages used 
in those applications.
Export Law AssurancesEx port L awThis product is controlled under the export regulations of the United States of America and 
Canada. The Governments of the United States of America and Canada may restrict the 
exportation or re-exportation of this product to certain destinations. For further information 
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and 
International Trade. 
						

							65
Safety, Regulatory & Legal
Product RegistrationReg ist ra ti onOnline Product Registration:www.motorola.com/us/productregistration
 (in English only)
Product registration is an important step toward enjoying your new Motorola product. 
Registering permits us to contact you for product or software updates and allows you to 
subscribe to updates on new products or special promotions. Registration is not required for 
warranty coverage.
Please retain your original dated sales receipt for your records. For warranty service of your 
Motorola product you will need to provide a copy of your dated sales receipt to confirm 
warranty status.
Thank you for choosing a Motorola product.
Service & RepairsIf you have questions or need assistance, were here to help.
Go to 
www.motorola.com/repair
 (United States) or 
www.motorola.com/support
 (Canada), where you can select from a number of 
customer care options. You can also contact the Motorola Customer Support Center at 
1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD United States for hearing 
impaired), or 1-800-461-4575 (Canada).
How to Obtain Service or Other Information  1. Please access and review the online Customer Support section of Motorolas consumer 
website prior to requesting warranty service.
2. If the Product is still not functioning properly after making use of this resource, please  contact the Warrantor listed at the Motorola website or the contact information for the 
corresponding location.
3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help  determine whether your Product requires service. You may be required to download, or 
otherwise obtain and accept software updates from Motorola or a Motorola Authorized 
Repair Center. You are responsible for any applicable carrier service fees incurred while 
obtaining the required downloads. Complying with the warranty process, repair 
instructions and accepting such software updates is required in order to receive additional 
warranty support.
4. If the software update does not fix the problem, you will receive instructions on how to 
ship the Product to a Motorola Authorized Repair Center or other entity.
5. To obtain warranty service, as permitted by applicable law, you are required to include: (a)  a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a written  description of the problem; (c) the name of your service provider, if applicable; (d) your 
address and telephone number. In the event the Product is not covered by the Motorola 
Limited Warranty, Motorola will inform the consumer of the availability, price and other 
conditions applicable to the repair of the Product.
To obtain service or other information, please access and review the online 
Customer Support section of Motorolas consumer website at www.motorola.com
.
Motorola Mobility Inc. Limited Global 
Warranty Mobile PhonesWa rra nt yNote: This Limited Warranty is not applicable in Quebec, Canada.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION LAWS OR 
REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF DIFFERENT, THEIR 
COUNTRY OF RESIDENCE, THE BENEFITS CONFERRED BY THIS LIMITED 
WARRANTY ARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BY 
SUCH CONSUMER PROTECTION LAWS AND REGULATIONS.Who is Covered?This Limited Warranty extends only to the first consumer purchaser of the Product, and is not 
transferable.What Does this Limited Warranty Cover?Motorola Mobility Inc. or its subsidiaries warranty obligations are limited to the terms and 
conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility Inc 
or its subsidiaries (“Motorola”) warrant this Mobile Phone, and any in-box accessories which 
accompany such Mobile Phone (“Product”) against defects in materials and workmanship, 
under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by 
the original end-user purchaser, or the period of
 time required by the laws of the country 
where the Product is purchased, whichever is longer (“Warranty Period”).
Repairs made under this Limited Warranty are covered for the balance of the original 
Warranty Period, or 90 days from the date of service, whichever is longer. Any upgrade to the 
original product will be covered only for the duration of the original Warranty Period.
This Limited Warranty is only available in the country where the Product was purchased. 
Motorola may provide service outside the country of purchase, to the extent that it is possible 
and under the terms and conditions of the country of purchase.
This Limited Warranty applies only to new Products which are a) manufactured by or for 
Motorola as identified by the “Motorola” trademark, trade name, or logo legally affixed to  
						

							66Safety, Regulatory & Legalthem; b) purchased by consumers from an authorized reseller or distributor of Motorola 
Products; and c) accompanied by this written Limited Warranty.What Will Motorola Do?If a covered defect or damage arises and a valid warranty claim is received within the 
applicable Warranty Period, Motorola, at its sole option, unless otherwise required by 
applicable law, will either (1) repair, at no charge, the defect or damage using new, used or 
reconditioned/refurbished functionally equivalent replacement parts; or (2) exchange the 
Product with a replacement Product that is new or which has been reconditioned/refurbished 
or otherwise remanufactured from new or used parts and is functionally equivalent to the 
original Product; or (3) refund the purchase price of any Products covered by the terms and 
conditions of this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty 
process, shall become the property of Motorola, and may not be returned. When a 
replacement or refund is given, the Product for which the replacement or refund is provided 
must be returned to Motorola and shall become the property of Motorola.Exclusions (Products and Accessories)This warranty does not apply to:(a) Consumable parts
, such as batteries or protective coatings designed to diminish over 
time unless failure has occurred due to a defect in materials or workmanship. As with all 
batteries, the maximum capacity of the battery will decrease with time and use; this is not a 
defect. Only defective batteries and batteries that leak are covered by this warranty.
(b) 
Cosmetic damage
, including but not limited to scratches, dents, cracks or other 
cosmetic damage.
(c) 
Damage caused by use with non-Motorola products.
 Defects or damage that result 
from the use of non-Motorola branded or certified Products, accessories or other peripheral 
equipment, including without limitation housings, parts, or software, are excluded from 
coverage.
(d) 
Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or 
other external causes
; including but not limited to: (i) improper usage or operation (e.g. 
operating the Product outside their permitted or intended uses as defined by Motorola, 
including but not limited to as set forth by Motorola in the Products User Manual, Quick Start 
Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the 
Product to extreme temperatures), abuse or neglect (e.g. broken/bent/missing 
clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii) contact with 
liquids, water, rain, extreme humidity, heavy perspiration or other moisture; sand, food, dirt or 
similar substances (except for Products sold as resistant to such substances, but only to the  extent the damage was not caused by incorrectly securing the phones protective elements or 
subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of the 
Products for commercial rental purposes; or (iv) external causes or acts which are not the 
fault of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of 
God, are excluded from coverage.
(e) 
Unauthorized Service or Modification.
 Defects or damage resulting from service, 
testing, adjustment, installation, maintenance, alteration, or modification in any way, 
including but not limited to tampering with or altering the software, by someone other than 
Motorola, or its authorized service centers, are excluded from coverage. Notwithstanding the 
foregoing, any Product which has had its bootloader unlocked, or whose operating system 
has been altered, including any failed attempts to unlock the bootloader or alter such 
operating system, is not covered by this warranty, regardless of whether such modifications 
are authorized, approved, or otherwise sanctioned by Motorola.
(f) 
A product or part that has been modified in any manner without the written 
permission of Motorola.
 Products that have been altered in any manner so as to prevent 
Motorola from determining whether such Products are covered under the terms of this 
Limited Warranty are excluded from coverage. The forgoing shall include but not be limited to 
(i) serial numbers, date tags or other manufacturer coding that has been removed, altered or 
obliterated; (ii) mismatched or duplicated serial numbers; or (iii) broken seals or other 
evidence of tampering. Do not open the Product or attempt to repair the Product yourself; 
such conduct may cause damage that is not covered by this warranty.
(g) 
Normal wear and tear or otherwise due to the normal aging of the Product.(h) Defects, damages, or the failure of the Product due to any communication 
service or network you subscribe to or use with the Products.(i) All software, including operating system software, third-party software, 
applications, and all other software of any kind.
 Software distributed by Motorola is 
provided “AS-IS” and “AS AVAILABLE,” “WITH ALL FAULTS” and without a warranty of any 
kind. The Limited Warranty does not apply to any non-Motorola product or any software, 
even if packaged or sold with the Motorola hardware, unless otherwise required by 
applicable local law.
(j) 
Products that have been refurbished, recond itioned, or remanufactured
, except for 
Products repaired or replaced pursuant to the terms of this Limited Warranty.
If damage is outside the scope of warranty coverage, repair services may be available, but all 
costs associated with such out of warranty repair will be your responsibility. 
						

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Safety, Regulatory & Legal
What Other Limitations are There?TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED WARRANTY AND THE 
REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHER 
WARRANTIES AND REMEDIES, WHETHER ORAL OR WRITTEN, STATUTORY, EXPRESS OR 
IMPLIED. NO ORAL OR WRITTEN REPRESENTATIONS MADE BY MOTOROLA OR ANY 
SELLER, RESELLER OR DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND 
AGENTS THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS, 
INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE TERMS OF THIS 
LIMITED WARRANTY.TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA SPECIFICALLY 
DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, 
WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A 
PARTICULAR PURPOSE, NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN 
OR LATENT DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT 
LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH 
WARRANTIES SHALL BE LIMITED IN DURATION TO THE DURATION OF THE EXPRESS 
LIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIES OF REPAIR, 
REPLACEMENT, OR REFUND AS DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION 
SHALL BE THE EXCLUSIVE REMEDY OF THE CONSUMER.TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT WARRANT 
THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE COVERED UNDER THIS 
LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN COMBINATION 
WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE 
UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR LOSS OF, ANY 
INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINED THEREIN, OR THAT 
DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MOTOROLA BE 
LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER LEGAL THEORY (INCLUDING 
NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS, 
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY 
KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS 
INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION; 
LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR 
APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING, 
PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR 
APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE 
TO MAINTAIN THE CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE  PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH 
THE ABILITY OR INABILITY TO USE THE PRODUCTS.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF 
INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSION OR LIMITATION ON 
THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF 
DAMAGES FOR PERSONAL INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE 
LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU 
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM 
STATE OR JURISDICTION. DATA BACKUP:
 ALL INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS, 
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESS BOOKS, PICTURES, 
MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BE 
REINSTALLED BY MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA, 
SOFTWARE OR OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER 
YOUR PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL, PROPRIETARY 
OR PERSONAL INFORMATION AND DISABLE ANY SECURITY PASSWORDS. YOU WILL BE 
RESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER 
APPLICATIONS AND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE 
CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES, 
CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS DELIVERED FOR 
WARRANTY SERVICE. YOUR PRODUCT OR A REPLACEMENT PRODUCT WILL BE 
RETURNED TO YOU AS YOUR PRODUCT WAS CONFIGURED WHEN ORIGINALLY 
PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY 
INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE 
THAT MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION OF THE 
OPERATING SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THE 
PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH THE PRODUCT AS A RESULT OF 
THE OPERATING SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED 
SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE, 
SUCH INFORMATION, DATA, SOFT WARE OR OTHER APPLICATIONS.
 WARNING AGAINST UNLOCKING THE BOOTLOADER OR ALTERING A 
PRODUCTS OPERATING SYSTEM SOFTWARE:
 MOTOROLA STRONGLY 
RECOMMENDS AGAINST ALTERING A PRODUCTS OPERATING SYSTEM, WHICH 
INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY 
OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY 
MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS MAY PERMANENTLY DAMAGE 
YOUR PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE AND/OR CAUSE YOUR  
						

							68Safety, Regulatory & LegalPRODUCT TO MALFUNCTION. IN SUCH CASES, NEITHER THE PRODUCT NOR ANY 
DAMAGE RESULTING THEREFROM WILL BE COVERED BY THIS WARRANTY. IMPORTANT FCC INFORMATION:
 YOU MUST NOT MAKE OR ENABLE ANY CHANGES 
TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION. 
THE FCC GRANT IS BASED ON THE PRODUCTS EMISSION, MODULATION, AND 
TRANSMISSION CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING 
FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES 
(E.G., CDMA, GSM), AND INTENDED METHOD OF USING THE PRODUCT (E.G., HOW THE 
PRODUCT IS HELD OR USED IN PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE 
FACTORS WILL INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A 
TRANSMITTING PRODUCT WITHOUT A VALID GRANT.
 Copyright & TrademarksMotorola Mobility, Inc.
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048www.motorola.comNote: 
Do not ship your product to the above address. If you need to return your product for 
repairs, replacement, or warranty service, please contact the Motorola Customer Support 
Center at:
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not be available 
in all areas; additional terms, conditions and/or charges may apply. Contact your service 
provider for details.
All features, functionality, and other product specifications, as well as the information 
contained in this guide, are based upon the latest available information and believed to be 
accurate at the time of printing. Motorola reserves the right to change or modify any 
information or specifications without notice or obligation.
Note: 
The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of Motorola 
Trademark Holdings, LLC. DROID is a trademark of Lucasfilm Ltd. and its related companies. 
Used under license. LTE is a trademark of ETSI. Google, the Google logo, Google Maps, 
Google Talk, Google Latitude, Gmail, YouTube, Picasa, Google Books, Google Docs, Google 
Goggles, Google Finance, Google Places, Google Maps Navigation Beta, Google Calendar, 
Android and Android Market are trademarks of Google, Inc. All other product or service 
names are the property of their respective owners.
© 2011 Motorola Mobility, Inc. All rights reserved.
Caution: 
Motorola does not take responsibility for changes/modification to the transceiver.
Product ID: Motorola DROID 4 (Model XT894)
Manual Number: 68016676001-A