Motorola Blink 1 User Manual
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Temperature:
The current room temperature will always be displayed.
• Tap LOGOUT to leave the account.
4.3 Viewing another Camera:
Working with PC/Notebook
• Tap VIEW OTHER CAMERA to view the camera list and
then pick your choice.
Play Lullaby:
Tap the icon to show the Play Lullaby menu.
Select one of the five songs to play the lullaby.
Tap Music OFF to stop playing.
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Speaker:
Tap the icon to turn audio monitoring ON or OFF.
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Photo/Video:
Take a picture or record a video and select the space where
it should be saved on your computer.
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Camera Settings:
Under Display, adjust the Video Quality.
Move the sliders from left (-) to right (+) to adjust
Contrast, Brightness, and Volume.
Pan and Tilt Function:
Tap the up and down buttons to tilt and the left and right
buttons to pan.
Camera Functions: Working with PC/Notebook20Viewing another Camera: Working with PC/Notebook 21
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2223 - +B + + + • • C • •-- - +•C D •0 • -# B + •5 4# & + .•5 4 & . • •, + 5 • • $ 0 + 51 - Camera Settings: Change Name, Adjust Camera Volume, Adjust Camera Brightness, Adjust Sound Sensitivity (Level 1(Low): a loud noise is required. Level 4 (High): a low noise will trigger the notification sent to devices for Android™), Change Temperature Unit, Adjust Video Quality, Remove Camera, Show Information. - +B + + + • • C • •-- - +•C D •0 • -# B + •5 4# & + .•5 4 & . • •, + 5 • • $ 0 + 51 - Notifications: Turn ON/OFF the notification function for Sound and Temperature Alert. Lullaby: Tap the icon to show the Lullaby menu. Turn music ON and select one of the five songs. Turn music OFF to stop playing. - +B + + + • • C • •-- - +•C D •0 • -# B + •5 4# & + .•5 4 & . • •, + 5 • • $ 0 + 51 - Microphone: Tap the icon to turn on the talk back function to the camera. Press and hold the oval microphone icon to speak, and release it to stop. - +B + + + • • C • •-- - +•C D •0 • -# B + •5 4# & + .•5 4 & . • •, + 5 • • $ 0 + 51 - Speaker: Turn audio monitoring ON or OFF. 4.4 Camera Functions: Working with devices for Android™ • Run the “Monitor Everywhere” application. • Enter the User Name and Password and then tap Login, if you have already created an Account (see 3.2 Getting Started/ Connecting Devices User Account and Camera Setup). • Tap to change the camera name or remove a camera from the list. Tap the return button to return to the camera list. • Select the camera and tap View to see the camera view. Tap the display to reveal the camera control icons. • Tap on the icons for different functions: Camera Functions: Working with devices for Android™22Camera Functions: Working with devices for Android™23 ENGLISH BLINK1_USA_V3_2013_04_18.indd 22-2318/4/13 2:08 PM created by: Pro. Q.C. Systems Design Limited
2425Camera Functions: Working with devices for Android™24Adding another Camera: Working with devices for Android™25
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4.5 Adding another Camera:
Working with devices for Android™
• To add another camera, please follow the screen number sequence:
A1 A2
Tap Next (picture A1).
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Photo/Video:
Take a photo or record a video. Tap the icon to start the
camera function.
Tap the photo icon to activate the camera function.
Tap the video icon to activate the video function. Tap the red
dot to start, and the square to stop recording.
Photos and videos will be stored in the internal flash memory
of your device for Android™. They can be accessed from
Gallery or Media Player. To play videos, please use the
“Monitor Everywhere” application or a 3rd party application,
such as MX player (i.e. Google Play™ Store), which is able to
play MJPG (Motion-jpeg).
Zoom Function:
Slide the zoom from - to + to enlarge the view and vice
versa.
Pan and Tilt Function:
Press the up and down button to tilt and the left and right
button to pan.
Temperature:
The display will always show the current room temperature.
Video Quality:
Press once to toggle between QVGA (low resolution, gray
HQ color) and VGA (high resolution, white HQ color).
• Press the Menu button of your device for Android™ and
select Logout to leave the account.
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A3 A4
• Select your camera (picture A3) and then select your
preferred Wi-Fi® network (picture A4).
A5 A6
Adding another Camera: Working with devices for Android™26Adding another Camera: Working with devices for Android™27
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• If requested, enter your network password (picture A5).
• Please be patient, it may take a few minutes until your
camera is added to your account (picture A6).
• Once the camera has been added, the camera view will be
automatically displayed.
Note:
When you are accessing your camera via a network different
from your home network (over internet) by mobile (such as
devices for Android™ or iPhone®), the following message will
periodically pop up:
“This video has been viewed for about 5 minutes. Do you want
to continue?”.
Press Ye s to continue or No to stop viewing.
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4.6 Camera Functions:
Working with iPhone®/iPad®
• Run the “Monitor Everywhere” application.
• If you have already created an account (see 3.3 Getting
Started - Connecting Devices User Account and Camera
Setup), enter your password, then tap Return and Done.
• Tap on the camera icon to show the camera view.
• Tap the display to reveal the camera control icons.
• Tap on the icons for different functions:
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Camera Settings:
Change Camera Name, Adjust Camera Volume, Adjust
Camera Brightness, Adjust Sound Sensitivity to trigger
notification or Disable the monitor devices microphone to
avoid notification, Change Temperature Unit, Set Video
Quality, Remove this Camera, Show Information.
• Tap on Back to return to the camera control icons.
Lullaby:
Tap the icon to show the Lullaby menu. Turn music ON and select one of the five songs. Turn music OFF to stop playing.
Select Done or Cancel to return to the camera control icons.
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Microphone:
Tap the icon to turn on the talk back function to the camera. Tap and hold the oval microphone icon to speak, and release
it to stop.
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Camera Speaker:
Tap the icon to turn audio monitoring ON or OFF.
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Photo:
Tap the icon to start the camera function and take a photo. Under Settings on your iPhone®, select Privacy > Photos. Turn Baby Cam ON, allowing access to photos.
Zoom Function:
Slide the zoom from - to + to enlarge the view and vice versa.
Pan and Tilt Function:
Tap the up and down buttons to tilt and the left and right
buttons to pan.
Temperature:
The current room temperature is always displayed.
Video Quality:
Press once to toggle between QVGA (low resolution, grey HQ color) and VGA (high resolution, white HQ color).
Note: Video recording and playback are not supported on
iOS devices.
Camera Functions: Working with iPhone®/iPad®28Camera Functions: Working with iPhone®/iPad®29
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3031 4.7 Adding another Camera: Working with iPhone®/iPad® Follow the same steps as under 3.3 User Account and Camera Setup, Working with iPhone®/iPad®. 5. Procedure for resetting the Camera Note: If your camera is moved from one router (e.g. home) to another router (e.g. office) or you have camera setup issues, then this camera must be reset again, and then the camera set up again for devices for AndroidTM or iPhone®/iPad®. 1. Switch the ON/OFF switch to ON. 2. Press and hold the RESET button on the underside of the camera for 5 seconds, until you hear a beep sound. 3. Release the RESET button and wait for the camera to complete the internal reset procedure. 4. After about 60 seconds you will hear two short beeps and the green LED starts blinking. • Please be patient, it may take a few minutes until your camera appears in your Wi-Fi® devices list, or is added to your account. Adding another Camera: Working with iPhone®/iPad®30Procedure for resetting the Camera31 ENGLISH Tap Cameras to return to the Camera list. Tap on to add another camera to the list. • Tap on Edit: • Tap Remove to take a camera off the list. • Tap Rename to give a camera a new name. • Tap Alert Settings to receive notifications if a noise is detected or the temperature in your baby’s room is too high or too low. • If you use Alert Settings, under Settings on your iPhone®/ iPad®, select Notifications > Baby Cam > Notification Center ON. • Select your preferred Alert Style and return to the application and tap Done. • Tap Cancel to return to the camera list. • Tap on Account to change the password. • Tap on Logout to leave the account. BLINK1_USA_V3_2013_04_18.indd 30-3118/4/13 2:09 PM created by: Pro. Q.C. Systems Design Limited
ENGLISH CategoryProblem Description / Error Solution AccountI am unable to login even after registration. Please check your user name and password. AccountI receive an error message saying: “Email ID is not registered”. Please ensure that you have registered with us. Tap Create Account to create an account to be able to use the Wi-Fi® Baby Monitor Unit. AccountWhat do I do if I forgot my password ?Click on the “Forgot Password” link on the www.monitoreverywhere.com website OR your Android™ or iOS application. We will send a new password to your registered e-mail ID. AccountI am unable to receive a new password although I have used the “Forgot password” option. 1. The e-mail might have been sent to your Junk Mail Folder. Please check your Junk Mail Folder.2. There might be a delay in getting your e-mail. Please wait for a while and check again. Connectivity IssuesI get a message: “We are having problems to access your camera currently. This could be because of the internet connection. Please try in a while again”. 1. Please try again in a few minutes. This could be because of any issue with your internet connection.2. If the problem remains, please restart your camera to check if this fixes the problem.3. Please restart your Wireless Router. Help32Help33 6. Help Noise interference To avoid background noise or echoes, ensure that there is enough distance between your device and the Wi-Fi® Camera Unit. Use of other 2.4 GHz products, such as Bluetooth® systems or microwave ovens, may cause interference with this product. Keep the Wi-Fi® Camera Unit at least 5ft away from these types of products, or turn them off if they appear to be causing interference. Lost connection Check your Wi-Fi settings. If necessary reconnect your Wi-Fi. Ensure the Wi-Fi® Camera Unit is switched ON. Wait a few minutes to make the connection with the Wi-Fi system. If you forgot your password If you do not remember your password, tap Forgot password and submit your e-mail address. A new password will be sent to your e-mail address immediately. BLINK1_USA_V3_2013_04_18.indd 32-3318/4/13 2:09 PM created by: Pro. Q.C. Systems Design Limited
ENGLISH Viewing CameraWhen I am in “remote mode”, the video stops after 5 minutes. How do I view for longer? When you are accessing your camera via a network different from your home network (over internet) your video times out after 5 minutes. You can click on the Camera again from the Android™/iOS application to start streaming again. If you are accessing from your web-browser, then you can press on the Reload button to start viewing your camera video stream again. Connectivity IssuesMy Phone application displays the following message:“Unable to connect to BMS server”. 1. Check the Wi-Fi network strength.2. Check if you are connected to internet by starting the phone browser and going to a website like www.google.com.3. Try again if you are successful connecting to internet. Setting Up While I am adding a new camera to my account, I am not able to find any cameras to add. If you are trying to add a camera which has previously been added into your account / another account, you will first have to reset the camera. This can be done by pressing and holding the RESET button at the bottom of the camera for 6 seconds. General What are the supported browsers for accessing from my PC/Mac®? On PC and Mac®, we recommend to use Google Chrome. However the following browsers are also supported:PC: Internet Explorer 8 and above. Mac®: Safari. Connectivity IssuesI am having problems to access the camera from remote PC or from my 3G phone. Please check your home Wi-Fi router settings and enable UPNP on your router for better performance to stream to a remote device. If you have multiple Wi-Fi routers at your home, please configure your camera to connect to the router which has the Broadband / line connection. General What is the significance of LED blinking? A blinking LED indicates the following status:Fast blinking: Your camera is in setup mode. You can add the camera to your account in this mode. Out of the box, the camera is in setup mode. To reset to setup mode, press and hold the RESET button on the bottom of the camera untill you hear a long beep.Slow blinking: The camera is either connecting to the router or lost the link to the router. Please ensure that the camera is in the Wi-Fi signal range. LED is stable: The camera is connected to the Wi-Fi network. Help34Help35 BLINK1_USA_V3_2013_04_18.indd 34-3518/4/13 2:09 PM created by: Pro. Q.C. Systems Design Limited
ENGLISH APP I am not able to find the iOS application in the App StoreSM. This is a known issue for some users using iOS version 6.0.1. Please use the following link on your iPad browser to download the application: https://itunes.apple.com/us/ app/monitor-everywhere/id577753318?mt=8&uo=4 General Which platforms are supported for accessing my camera? Windows® XP SP3 or aboveMac iOS version 10.7 or above Internet Explorer® version 8.0 or aboveFirefox® version 11.0 or aboveChrome™ version 18.0 or aboveSafari® version 5.1 or aboveJava™ version 7 or aboveAndroid™ version 2.3.6 or aboveiPhone®/iPad® iOS version 4.3 or above General I do not hear the sound when I am accessing a remote camera. You can tap on the speaker icon in the video stream screen to hear audio. By default the audio is not ON when you are accessing a remote camera. General What is the meaning of “Local Camera” and “Remote Camera”? When you are accessing your camera from the same wireless network (Home) in which it is configured, it is a local camera. When you are accessing your camera away from your home it is a remote camera. You may be using 3G or Wi-Fi connection outside of your home. Help36Help37 Connectivity IssuesI am not able to access my camera.Please check if the camera is within Wi-Fi range. If the LED on your camera is slow blinking, please try to move the camera closer to the router for better Wi-Fi range and try again. Setting Up During setup on device for Android™ and iOS, during the last step I am not able to find my camera and the setup fails. Please reset the camera to setup mode and try again. Press and hold the RESET button on the bottom of the camera untill you hear a long beep. Wait for a minute for the camera to restart. The camera LED is blinking fast, indicating that it is in setup mode. Now restart the setup from your Smartphone again. Connectivity IssuesEven though I am accessing my camera from the same Wi-Fi network, I still find my camera is shown as remote. I can only access it for 5 minutes at a time. Please check your wireless router settings. In routers like Buffalo there is an option called Wireless Isolation. Please disable this option. CameraWhen I try to view the camera, I get a prompt for camera firmware upgrade. What should I do? Please upgrade your firmware. This takes around 5 minutes. We push upgrades from time to time to improve the camera features. BLINK1_USA_V3_2013_04_18.indd 36-3718/4/13 2:09 PM created by: Pro. Q.C. Systems Design Limited
created by: Pro. Q.C. Systems Design Limited ENGLISH Help38Help39 General I am not able to access my cameras on Internet Explorer®. I am using Internet Explorer® version 6 OR version 7. You need to be on Internet Explorer® version 8.0 or above.Please upgrade your browser. You can also use Google Chrome™ to access. Setting Up When I am using an iOS device to setup the camera for first time use, in the step where I try to connect to Camera-XXXXXX in the Wi-Fi settings, I get an error saying “Cannot connect to Camera-=XXXXXX”. This is a known issue for some iOS users. Please try to connect again. This time you should be able to connect. General How do I find information which version of APP I am running? When you are viewing your camera, you can tap on the GEAR icon to go to the camera settings page. Select the Information option to view the APP and Camera versions. Features What does the message “PAN TILT disabled because of network speed” mean ? When your network speed is low, the PAN and TILT is disabled. You can see the message on the application screen when this occurs. General I am having problems to access my cameras from Internet Explorer. What should I do ? The following links take you to the troubleshooting guide for Internet Explorer related issues. https://monitoreverywhere.com/ BMS/troubleshoot.jsp?nojavaie https://monitoreverywhere. com/BMS/troubleshoot.jsp?javadisabledie General I am having problems to access my cameras from Google Chrome™. What should I do ? The following links take you to the troubleshooting guide for Google Chrome™ related issues. https://monitoreverywhere.com/BMS/troubleshoot.jsp?nojavach https://monitoreverywhere. com/BMS/troubleshoot.jsp?javadisabledch General I am having problems to access my cameras from Safari on Mac®. What should I do ? The following links take you to the troubleshooting guide for Safari on Mac®. https://monitoreverywhere. com/BMS/troubleshoot.jsp?javadisabledsf https://monitoreverywhere.com/ BMS/troubleshoot.jsp?nojavasf BLINK1_USA_V3_2013_04_18.indd 38-3918/4/13 2:09 PM