Mitsubishi Hc5000 Projector User Manual

							EN-31
To adjust the tone of white (COLOR TEMP.):
You can select a preset color temperature (white tone) using the menu.
(See page 25 for menu setting.)
Display the IMAGE menu.
Select COLOR TEMP. by pressing the S or T button.
Select your desired color temperature by pressing the W or X button.
HIGH BRIGHTNESS
COOL(
 9300K)
MEDIUM(
 6500K(D65))
WARM(
 5800K)
To cancel the menu:
Press the MENU button.
To adjust the tone of white (To customize the color temperature):
To customize (and store) the color temperature to your preference, carry out the following procedure.
(See page 25 for menu setting.)
Select COLOR TEMP. in the IMAGE menu.
Press the W or X button to select USER 
.
Press the ENTER button.
Press the S or T button to select the desired item.
Press the W or X button to adjust the selected item.
Repeat steps 4 and 5 for optimum adjustment results.
To cancel the menu:
Press the MENU button.
To enable the stored color temperature:
Select USER by pressing the COLOR TEMP button on the remote control.  1.
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Adjusting projected images (continued)
About color temperature
There are different kinds of white color. Color temperature is a way to show the differences in white. White of which 
temperature is low appears reddish. When the color temperature rises, white appears bluish. For example, you can 
change the color temperature using the following procedures.
To rise the color temperature: Increase the CONTRAST B (blue) and decrease the CONTRAST R (red).
To reduce the color temperature: Decrease the CONTRAST B (blue) and increase the CONTRAST R (red).
If you set all of CONTRAST R, G, and B to negative values, the original brightness of the image can’t be 
obtained even when you maximize CONTRAST in the IMAGE menu. 
•
CONTRAST R
COLOR TEMP. - USER
0
CONTRAST G 0
BRIGHTNESS G 0
BRIGHTNESS B 0
CONTRAST B 0
BRIGHTNESS R 0
To optically brighten or darken projected images (AUTO IRIS): 
Iris is a function to optically adjust the contrast by opening or closing the aperture of the lamp. This projector is 
equipped with the following 4 modes to adjust the iris.
AUTO IRIS 1, AUTO IRIS 2, AUTO IRIS 3
Suitable for viewing fi lms in a dim room. Iris is automatically adjusted depending on images to be projected. Select 
AUTO IRIS 1, 2 or 3 according to your preference. 
OPEN
The screen appears brighter. 
						

							EN-32
Adjusting projected images (continued)
To adjust the ratio of change in brightness (GAMMA MODE):
You can select a preset gamma mode using the menu.
(See page 25 for menu setting.)
Display the IMAGE menu.
Select GAMMA MODE by pressing the S or T button.
Select your desired gamma mode by pressing the W or X button.
To cancel the menu:
Press the MENU button.
To adjust the original ratio of change in brightness (To customize the gamma mode):
To customize (and store) the gamma mode to your preference, carry out the following procedure.
(See page 25 for menu setting.)
Select GAMMA MODE in the IMAGE menu.
Press the W or X button to select USER1 
 or USER2 .
Press the ENTER button.
Press the S or T button to select REFERENCE.
Press the W or X button to select basic gamma curve.
Generally, select the most preferable gamma curve from the preset gamma 
curve.
Press the S or T button to select ADJUST MODE.
Press the W or X button to adjust mode of gamma curve (ALL, RED, GREEN, or BLUE).
Select whether to adjust RED, GREEN, and BLUE collectively or separately. 
Press the S or T button to select the desired item.
HIGH  :  Use to adjust the gradation of the bright scenes. (The values displayed correspond to RED,   
    GREEN, and BLUE from the left respectively.)
MID  :  Use to adjust the gradation of the medium brightness scenes. (The values displayed correspond  
    to RED, GREEN, and BLUE from the left respectively.)
LOW   :  Use to adjust the gradation of the dark scenes. (The values displayed correspond to RED,    
    GREEN, and BLUE from the left respectively.)
Press the W or X button to adjust the selected item.
Repeat steps 6 - 7 for optimum adjustment results.
To cancel the menu:
Press the MENU button.
To enable the stored gamma mode:
Select USER1 or USER2 by pressing the GAMMA button on the remote control.
Change in the brightness may be hard to recognize in some images.
Noise Reduction
This projector has the following noise reduction functions. However, these functions don't work with 720p, 1080i, and 
1080p signals and signals supplied from computer. 
TRNR (temporal recursive noise reduction)
Reduces random noise appearing in projected images. Adjust the reduction level using the W or X button. 
MNR (mosquito noise reduction) 
Reduces mosquito noise appearing around sharp edges in DVD images. Adjust the reduction level using the W or X 
button. 
BAR (block artifact removal)
Reduces block noise or mosaic-like patterns appearing in DVD images. Turn on this function using the W or X 
button.  1.
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REFERENCE 
GAMMA MODE - USER1
VIDEO 
0
0
0 0
0
0
HIGH
MID
LOW
ALLADJUST MODE
0
0
0 
						

							EN-33
This projector automatically and properly projects video signals supplied from the computer. However, some video 
signals may not be projected, depending on the type of the computer. In such a case, press the AUTO POSITION 
button. (See page 23.) When the signal is still not projected properly, adjust the projected image using the SIGNAL 
menu.
How to adjust the image supplied from the computer using the menu:
Carry out the following procedures according to the symptoms.
Wide strips appear. ......................................................... Adjust TRACKING in the SIGNAL menu.
The projected image fl ickers.
The projected image is blurred. ...................................... Adjust FINE SYNC. in the SIGNAL menu.
The projected image is displaced horizontally.  ............. Adjust HORIZ.POSITION in the SIGNAL menu. Every time the 
W button is pressed, the image moves to the right. Every time 
the X button is pressed, the image moves to the left.
The projected image is displaced vertically. .................. Adjust VERT.POSITION in the SIGNAL menu. Every time the W 
button is pressed, the image moves down. Every time the X 
button is pressed, the image moves up.
The top part of the image fl ags. .....................................
Change the setting of HOLD in the SIGNAL menu. Select ON , 
press the ENTER button, and adjust BEGIN or END to minimize 
the fl agging.
A solid black or solid white appears in the image.  ........ Adjust CLAMP POSITION or CLAMP WIDTH in the SIGNAL - 
USER menu.
The motion doesn’t run smoothly. .................................. Adjust VERT. SYNC. in the SIGNAL - USER menu. Select 
AUTO for normal use.
Noise appears on the right or left half of the image. ...... Adjust SHUTTER(LS) or SHUTTER(RS) in the SIGNAL - USER 
menu.
Noise appears on the top or bottom part of the image. . Adjust SHUTTER(U) or SHUTTER(L) in the SIGNAL - USER 
menu.
Display the SIGNAL menu.
Press the S or T button to select an item to adjust.
Adjust the selected item by pressing the W or X button.
To cancel the menu:
Press the MENU button.
Do not change the settings of the SIGNAL menu in normal use.
Simple method to adjust the image position
To adjust the horizontal position:
Align the left edge of the image with the left side of the screen by adjusting HORIZ.POSITION. Then, align the 
right edge of the image with the right side of the screen by adjusting TRACKING.
Repeat step 1 above to complete the adjustment of the horizontal position.
To adjust the vertical position:
Align the upper edge of the image with the upper side of the screen by adjusting VERT.POSITION.  1.
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LPF
You can select whether or not to enable the LPF.
Vertical or horizontal streak noise may appear on the projected image, depending on the type of the DVD player you 
use. In such a case, you can reduce such streak noise by enabling the LPF. However, projected images become 
softened slightly. 1.
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Adjusting projected images (continued) 
						

							EN-34
Password function
This projector is equipped with the password function 
that is designed for prevention of theft and wrong 
operation by children and restriction on operation by 
other than specifi ed users. The password function has 
two modes as follows.
DISPLAY INPUT .......... When the projector is turned 
on, the startup screen (or splash screen) will appear 
and stay on the screen until the password is 
entered. When the password is entered, the startup 
screen will switch to the regular operation screen.
MENU ACCESS ........... All the buttons except for the 
POWER button on the projector are disabled. (The 
buttons on the remote control are enabled.) You 
can use this mode as a measure of prevention 
of wrong operation by children and restriction on 
operation by other than specifi ed users.
To enable the password function:
Display the FEATURE menu.
Press the S or T button to select PASSWORD 
FUNCTION.
Press the X button to change the mode among 
DISPLAY INPUT 
 and MENU ACCESS .
When the password has already been set, the 
mode won’t be changed. In such cases, press 
the ENTER button to cancel the password 
function and try again.
Press the ENTER button.
The screen for setting the password function will 
appear.
DISPLAY INPUTLOCK
UNLOCKOKOK
Press the ENTER button.
The screen for entering a password will appear.
PASSWORD
CONFIRM
1
32 4
O K : ENTER CANCEL : MENU
Enter a 4 - 8 digit password using the S, X, T or 
W
 buttons on the remote control as shown below.
(
S=1, X=2, T=3, W =4) 
Press the ENTER button.
To cancel the procedure, press the MENU 
button. 
Enter the password again for confi rmation using the 
same steps.
Press the ENTER button. 
If the entered passwords don’t match, an error 
message will appear. 
To cancel the procedure, press the MENU 
button.  1.
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Advanced features
To cancel the password function:
Display the FEATURE menu.
Press the S or T button to select PASSWORD 
FUNCTION.
Press the ENTER button.
The screen for canceling the password function 
will appear.
DISPLAY INPUT LOCK
UNLOCKOKOK
Press the ENTER button.
The screen for entering the password will 
appear.
PASSWORD
1
32 4
O K : ENTER CANCEL : MENU
Enter a 4 - 8 digit password using the S, X, T or 
W
 buttons
on the remote control as shown below.
(
S=1, X=2, T=3, W =4) 
Press the ENTER button.
If you enter a wrong password, an error 
message will appear.
To cancel the procedure, press the MENU 
button. 
Important:
Disable the password by pressing the MENU and 
ENTER buttons on the control panel at the same 
time about three seconds.
Kensington Lock
This projector has a Kensington Security Standard 
connector for use with Kensington MicroSaver 
Security System. Refer to the information that came 
with the Kensington System for instructions on how 
to use it to secure the projector. Please contact 
Kensington Technology Group below.
Kensington Technology Group
2855 Campus Drive
San Mateo, CA 94403, U.S.A.
Phone: +1- (650)572-2700
Fax: +1- (650)572-9675 1.
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							EN-35
This projector is equipped with a lamp to project images. This lamp is a consumable. It may burn out or its brightness 
may decrease during use. In such cases, replace the lamp with a new one as soon as possible. Be sure to replace the 
lamp with a new lamp sold separately that is exclusive to this projector. Contact your dealer for purchase of the lamp.
Spare lamp VLT-HC5000LP
Warning:
Be careful not to drop the lamp fi xing screws inside of the projector. Don’t put a metal piece or fl ammable object 
into the projector. Using the projector with any foreign object present inside may result in electric shock or fi re. 
When you can’t remove the foreign object from the inside, contact your dealer for removal.
Be sure to install the lamp securely. When the lamp isn’t installed properly, it won’t illuminate. Improper installation 
may also result in fi re.
Don’t shake the removed lamp or don’t lift it above your face. Your eyes may be injured by fl ying or falling glass 
fragments.
Don’t replace the lamp immediately after use because the lamp cover will be very hot. You may get burned. Turn 
off the power using the POWER button. After the lamp goes out, wait about two minutes until the intake and 
exhaust fans for cooling the lamp stop rotating. Then unplug the power cord, and wait at least one hour to allow 
the lamp to cool down enough to the touch.
Do not touch the lamp directly. It may break and cause injury or burn.
Interval of lamp replacement
The recommended interval of lamp replacement is about 5000 hours*
1*2 of consecutive use. Such interval differs 
depending on the operating environment and may be shorter than 5000 hours*1*2. Decrease in luminescence and/or 
color brightness indicates that the lamp needs to be replaced. When the lamp operation time exceeds 3750 hours*1, 
the indicator will blink alternately between green and red (while the lamp is lit; when the lamp is not lit, the indicator 
will be lit red only) and the lamp replacement message will appear on the screen for one minute everytime the lamp is 
turned on. When the lamp has been used for about 4750 hours*
1, the replacement message (LAMP EXCHANGE) will 
appear on the screen for one minute every 25 hours*1 thereafter.
When the lamp operation time exceeds 5000 hours*
1*2, the projector automatically shuts off and can’t be used 
until the lamp is replaced and the lamp operation time is reset.
*
1   Duration when LAMP MODE of the INSTALLATION menu is set to LOW. When it is set to STANDARD, this duration 
will be shorted.
*
2   Duration when LAMP MODE is set to STANDARD, this duration will be shorted to 2000 hours.
Caution:
Don’t remove the lamp for any purpose other than replacement. Unnecessary removal of the lamp may result in a 
breakdown.
This projector uses a high-pressure mercury lamp as the light source. The high-pressure mercury lamp may 
explode or fail to illuminate permanently because of an impact, scratch, or deterioration through use. The period 
of time until explosion or permanent failure to illuminate varies considerably from lamp to lamp, depending on 
operation conditions. Therefore, the lamp may explode soon after the start of use.
The possibility of explosion of the lamp increases if you use it beyond its replacement period. When the instruction 
of lamp replacement appears, replace it with a new one immediately even if the lamp is still lighting normally.
When the high-pressure mercury lamp explodes, glass fragments will scatter inside or outside the lamp box and 
the gas charged inside the lamp will diffuse inside or outside the projector. The gas inside the lamp contains 
mercury. Be careful not to breathe it or avoid it from entering your eye or mouth. If you should breathe it or if it 
should enter your eye or mouth, see a doctor immediately.
In the event that the high-pressure mercury lamp exploded, glass fragments may have been scattered inside the 
projector. Ask your dealer to replace the lamp and to inspect the inside of the projector. When you clean or replace 
the lamp by yourself, be sure to hold the handle of the lamp. You may get injured by glass fragments.
When removing the lamp from the ceiling-mounted projector, use the lamp replacement tray packed with the 
projector or option lamp to prevent glass fragments from scattering.
Be sure to use the lamp exclusive to this projector, VLT-HC5000LP. Use of other lamps may cause a failure of the 
projector. •
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Replacing the lamp 
						

							EN-36
(a)
(b) 
(c) 
(c) 
(a)
Important:
Unless these 3 buttons are pressed at the same time, the lamp operation time isn’t reset.
Make sure that the STATUS indicator blinks twice and the lamp operation time is reset successfully.
The projector doesn’t turn on if the lamp cover isn’t attached securely.
Be sure to reset the lamp operation time whenever you replace the lamp.
Do not reset the lamp operation time unless you replace the lamp.
When removing the lamp from the ceiling-mounted projector
When removing the lamp from the ceiling-mounted projector, use the lamp replacement tray packed with the 
projector or option lamp to prevent glass fragments from scattering.
Assemble the lamp replacement tray according to the procedure shown on it. •
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•Unplug the power cord.
Loosen the screw (a) using a Phillips screwdriver (+), and 
remove the lamp cover (b).
Loosen the screws (c) using a Phillips screwdriver (+).
Pull the handle.
Pull out the lamp box by the handle while holding the 
projector.
Pull the lamp box out of the projector slowly. If it is 
pulled out quickly, the lamp may break scattering glass 
fragments.
Do not spill liquid on the removed lamp box or do not 
place it near any fl ammable object or where children 
can reach to prevent injury or fi re.
Load a new lamp box securely into the projector in the 
right orientation.
Put the handle back to the original position.
Make sure that the handle is locked.
Tighten up the screws (c) using a Phillips screwdriver (+).
Tighten up the screw (a) using a Phillips screwdriver (+) to 
secure the lamp cover.
Reset of the lamp operation time
Plug in the power cord and reset the lamp operation time by
holding down the W, X, and POWER buttons on the control
panel at the same time about 3 seconds. 1.
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Follow steps 1 to 4 shown above.
Attach the lamp replacement tray to the projector as shown 
in the fi gure.
Secure the lamp replacement tray on the projector using 
the tape packed with the tray.
Pull out the lamp box by the handle while holding the 
projector.
Hold the lamp replacement tray to prevent glass 
fragments from scattering.
Don’t put the lamp directly on the lamp replacement 
tray because it may fall.
Detach the lamp replacement tray together with the 
removed lamp. 1.
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Important:
The lamp is fragile. If it is broken, be careful not to cut yourself with glass fragments.
This projector uses a lamp that contains mercury. Disposal of the lamp or the projector with the lamp may be 
regulated due to environmental considerations. For disposal or recycling information, please contact your local 
authorities or the Electronic Industries Alliance: www.eiae.org. (For the U.S. only.) •
•
To replace the lamp:
Replacing the lamp (continued)
Ta p e 
						

							EN-37
Warning:
Never use fl ammable air duster or other materials when cleaning the air-fi lter. Flammable substances may ignite 
causing fi re or breakdown when the lamp is illuminated.
Do not use fl ammable solvents (benzene, thinner, etc.) and fl ammable aerosols when cleaning the projector body 
and lens. Flammable substances may ignite causing fi re or breakdown while the lamp is illuminating.
Caution:
Be sure to turn off the lamp and unplug the power cord from the wall outlet before you perform any maintenance on 
the projector.
Cleaning of the air-fi lter
Clean the air-fi lter frequently (about once a month). If the fi lter or ventilation grilles become clogged with dirt or dust, 
the temperature inside the projector may rise and cause troubles, such as damage to the inside parts and shortening 
the life of the panels.
When the temperature inside the projector rises, the STATUS indicator will blink orange and the lamp will be 
turned off.
Raise the lock of the fi lter cover in the direction of the arrow.
Remove the air-fi lter.
Wash the air-fi lter or change it with a new fi lter.
Use water or diluted mild detergent to clean the fi lter. Rinse 
the fi lter thoroughly and let it dry completely.
Attach the air-fi lter.
Attach the fi lter cover to the projector.
Make sure that the air-fi lter is attached correctly without 
displacement.
Important:
If the fi lter is damaged or becomes extremely dirty, change it with a new fi lter. Contact your dealer for a new fi lter.
Use the dedicated fi lter only.
Caution:
Be sure to use the projector with an air-fi lter. If not, dust may get inside the projector causing fi re and failure.
Cleaning of the projector and the ventilation slots
Use a soft cloth to clean the projector and the ventilation grilles. When the grilles become dirty, wipe them with a soft 
cloth dampened with diluted mild detergent, and then wipe them with a dry cloth.
To protect the surface of the projector from fading or deteriorating:
Do not spray insecticide on or inside the projector.
Do not use benzine or thinner to clean it.
Do not let rubber or plastic materials contact with projector.
Cleaning of the lens
Use a standard lens-cleaning brush or a piece of lens tissue dampened with lens cleaning fl uid. The lens surface is 
fragile. Use only recommended, nonabrasive lens-cleaning materials. Do not touch the lens with your fi ngers. •
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Maintenance
Air-fi lter
Filter cover 
						

							EN-38
Before asking for repair of the projector, check the following. If the symptom persists, stop using the projector, be 
sure to unplug the power plug, and then contact your dealer.
No image appears on the screen.
Problem Solution
Power can not be 
turned on.Check whether the indicators are on or off and how they are lightning.
POWER STATUS Solution
OffOffConnect the power cord to the projector.
Plug the power cord into a wall outlet. •
•
Steady red
Off
If any objects are blocking the air inlet or outlet grill, re move them and carry out the 
following.
Unplug the power cord from the wall outlet.
Make sure that the projector has cooled off.
Plug the power cord into the wall outlet.
Press the POWER button.
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1.
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Blinking 
orange
If any objects are blocking the air inlet or outlet grille, remove them.
Don’t expose the air outlet grilles to hot air emitted from a heating appliance.
Check whether the fi lter is clogged with dirt or dust.
Clean the fi lter, if clogged. •
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Blinking 
green
After the STATUS indicator stops blinking, press the POWER button.If you unplug the power cord while the fan is rotating, the lamp may not turn on about one 
minute when you plug the power cord next time.
The lamp can’t turn on again for one minute after it goes out.
Press the POWER button several times. •
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Steady redReplace the lamp. (The lamp is at the end of its life.) •
Blinking 
red/green
OffAttach the lamp cover on the bottom. •
Steady 
or 
 
Blinking
Unplug the power cord from the wall outlet and contact your dealer . •
•
No image appears on 
the screen. Check that the lens cap is removed.
It may take about one minute for the lamp to light up.
The lamp fails to light up on rare occasions. In such a case, wait for a few minutes 
and then try again.
If the projector was turned off before the lamp was cooled down suffi ciently last time, 
the fan may start rotating and the POWER button may not work after the power cord 
is plugged. After the fan stops rotating, press the POWER button to turn back on the 
POWER indicator.
Check that the intake vent is clean.
Set SCART INPUT in the FEATURE menu to OFF. (See page 27.)
Check that the lamp cover is closed. (See page 36.)
Check that the cables connected to the external devices are not broken.
When an extension cable is being used, replace it with the supplied cable for check. 
When images are displayed correctly, add an RGB signal amplifi er to the extension 
cable.
Check the operation manual of the video device for its connection. •
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Power turns off. This problem may occur when the intake vent and/or exhaust vents are blocked. (In 
such a case, the STATUS indicator brinks orange.)
Remove the objects blocking the intake vent and/or exhaust vents and then carry 
out the following procedure.
Wait for the intake fan and/or exhaust fan to stop. (Wait until the STATUS indicator 
goes out.)
Unplug the power cord from the wall outlet.
Wait about 10 minutes.
Plug the power cord into the wall outlet.
Press the POWER button.
When the STATUS indicator is steady red, it is indicating that the lamp should be 
replaced. Replace the lamp in this case.
Check that AUTO POWER OFF has been set to OFF.
If the lamp has deteriorated, it may go out after a while it illuminates. •
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Troubleshooting 
						

							EN-39
No image appears on the screen. (continued)
Problem Solution
The screen for 
entering the password 
appears.PASSWORD FUNCTION in the FEATURE menu has been set to DISPLAY INPUT to 
enable the password lock.
Enter the password or contact the person in charge of management of the 
projector. (See page 34.) •
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“NO SIGNAL” is 
displayed.Turn on the power of the connected device, or check whether there is something 
wrong with the connected device.
Check whether the external device output signals. (Check this especially when the 
external device is a notebook computer.)
Check that the cable connected to the external device isn’t defective.
Check that the projector is connected to the external device using the correct 
terminals.
Check that the connected device is correctly selected as the input source.
When an extension cord is being used, replace it with the supplied cable and check 
whether images are projected correctly. If images are projected correctly, use an RGB 
signal amplifi er along with the extension cord. •
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Images are not displayed correctly.
Problem Solution
Projected images are 
shaking.
Projected images are 
displaced. Check that the cable connected to the external device isn’t intermittent.
Connect the cable’s plug with the external device’s connector fi rmly.
Press the AUTO POSITION button.
Some computers output out-of-spec signals on rare occasion. Adjust the SIGNAL 
menu. (See page 33.) •
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Projected images are 
distorted.Adjust the projector and the screen so that they are perpendicular to each other. (See 
page 10.) •
Projected images are 
dark. Adjust BRIGHTNESS and CONTRAST in the IMAGE menu. (See page 30.)
Replace the lamp. (See page 35.) •
•
Projected images are 
blurred.Adjust the focus. (See pages 17 and 22.)
Clean the lens.
Press the W or X button on the remote control to eliminate fl icker.
Adjust TRACKING and FINE SYNC. in the SIGNAL menu. (See page 33.)
Adjust BRIGHTNESS and CONTRAST in the IMAGE menu. (See page 30.)
Adjust the projector and the screen so that they are perpendicular to each other. (See 
page 10.) •
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Afterimages persist on 
the screen.This phenomenon is improved by keeping projecting an evenly dark image. (Such 
“image burn-in” phenomenon where afterimages persist on the screen may occur if a 
stationary image is kept displayed on the screen for a long time.) •
Red, blue, and 
green dots appear in 
projected images.
Black dots appear in 
projected images.This phenomenon is unique to LCD projector and isn’t a product malfunction.
(A small number of pixels always stay on or off, which are not malfunctions. More than 
99.99% of the pixels are effective.) •
Fine streaks are seen 
on projected images.This is due to interference with the screen surface and is not a malfunction. Replace 
the screen or displace the focus a little.
Vertical or horizontal streak noise may appear on the projected image, depending on 
the type of the DVD player or game console you use. In such a case, you can reduce 
such streak noise by enabling the LPF. •
•
Projected images 
become wavy.Connect the plugs of the cables to external devices securely.
Keep the projector away from devices that emit interfering radio waves. •
•
Hue is not appropriate. Check that the cables connected to the external devices are not broken.•
Tint in projected 
images is incorrect.Check that COMPUTER INPUT in the SIGNAL menu is correctly set. (See page 28.)
Check that the cable connected to the external device isn’t broken. •
•
Troubleshooting (continued) 
						

							EN-40
Others
Problem Solution
The exhaust vents 
emit warm air.This air comes out after cooling the inside of the projector. You may feel hot, but this 
is not a malfunction. •
The menu can’t be 
used.The microcomputers inside the projector may be wrongly operating because of noise.
Press the POWER button to turn off the lamp and wait about 2 minutes. Then 
unplug the power cord from the outlet, wait at least 10 minutes, and plug the 
power cord back into the outlet. When the POWER button doesn't function, unplug 
the power cord from the outlet, wait at least 10 minutes, and then plug the power 
cord back into the outlet. •
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“TEMPERATURE!!” is 
displayed.This indication appears when the ambient temperature rises high. When the ambient 
temperature stays high, the lamp goes out.
Eliminate any causes of the rise in the ambient temperature.
This indication appears when the air inlet or outlet grille is blocked. When they are 
kept blocked, the lamp goes out.
Remove the objects blocking the air inlet or outlet grille. Clean the fi lter, if clogged. •
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The 
 mark appears.This mark appears when ineffective operation is carried out. This isn’t a product 
malfunction. •
The remote control 
doesn’t function easily 
or at all.Check that the batteries are loaded in the remote control or the batteries are not 
weak. (See page 6.)
Check that the remote control sensor isn’t exposed to direct sunlight or fl uorescent 
light. (See page 9.)
Use the remote control within its operation range. (See page 9.)
Use the remote control at least 10 cm away from the projector.  •
•
•
•
The buttons on the 
control panel (except 
for the POWER 
button) don’t function.PASSWORD FUNCTION in the FEATURE menu has been set to MENU ACCESS to 
enable the password lock.
Cancel the password lock or contact the person in charge of management of the 
projector. (See page 34.) •
J
 If the following problem occurs after the lamp is replaced, check the following fi rst.
Problem Solution
The projector does not 
turn on.Fit the lamp cover securely. (See pages 35 and 36.)  
Reset the lamp operating time. (See page 36.) •
•
The STATUS indicator 
blinks.Reset the lamp operating time. (See page 36.) •
Troubleshooting (continued)
Images are not displayed correctly. (continued)
Problem Solution
Different color tint. When comparing images projected by two projectors, tints in the displayed images 
may be different because of variation between their optical components. This is not a 
malfunction.
When comparing the image projected by this projector with those displayed on the 
television or PC monitor, tints in the displayed images may be different because of 
difference in the range of color reproducibility. This is not a malfunction. •
•
Only the motion areas 
in the images supplied 
from the computer 
aren’t displayed.This is caused by the computer being used. Contact the manufacturer of your 
computer. •
Projected images are 
obscured.Match the output resolution of your computer with the resolution of the projector. 
For the method to change the output resolution of the computer, contact the 
manufacturer of your computer. (See page 43.) •