Mitsubishi Electric WD 73735 Service Manual
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Page 21 MODELS: WD-60735 / WD-60C8 / WD-65735 / WD-65736 / WD-65835 / WD-65C8 / \ WD-73735 /WD-73736 / WD-73835 / WD-73C8 Reset / Initialization Guide Reset / Initialization SERVICE TIP: Many customer generated symptoms, intermittent symptoms or no symptom fo\ und can be resolved by using the various Reset and Initialization options. Before visiting the customer’\ s home ask the customer 1 st to try the System Reset button on the control panel and if this does not resolve the issue, the\ n they can perform an A/V Reset by pressing the Guide + Format buttons on the front panel at the same time. Then, if necessary, perform a user level Initialization by pressing MENU-123-ENTER with the remote. The customer should be made aware when settings and/or options will be reset. For more information, see the chart below. NOTE: During Initialization, the set will reboot. Wait until the Power LED stops flashing before unplugging or powering ON the TV. Rese t Name Whe n to use How to use Re sulting Action Remote Cont rol TV La yer Re set Returns the r em ote contr ol TV layer to normal operation. 1) 2) 2 ) 3) 3) Set the sl ide swi tch to TV pos ition. Press and hold the POWER button until it flashes t wic e t h en re le as e t h e b u tt o n . Enter the code 0 0 9 3 5 . Once the va li d cod e h as b ee n en t er e d a nd confirmed, the temot contrrol has been reset. Remote Cont rol TV Vo lu m e/ Mu t e fu n c t i o ns Returns the volume and mute functions of the remote c ontrol to TV volume and mute for TV, Cabl e/S at, V CR an d DV D l ayers after the Audio Lock for AV Re c ei v er fe a t ur e h a s be e n u s e d. 1 ) 2 ) 2 ) 3) (1) Set th e sl ide sw itch to TV po s it i on . (2) Press and hold the POWER button until it flashes twice then release the button. (3 ) E n te r t h e c od e 9 9 3 VOL UP . The r em ote wil l now operate the TVs volume and mute when the slide swi tc h is i n the TV, CABLE/SAT, VCR or DVD p osition s. A/ V Me mo ry Reset , b y indi vid ual in put When the audio and or video settin gs for a single inpu t seem s to be inco rrect. A ll A u di o a n d V id e o settings for the individual input are reset except for the Listen To, Language, Bal ance and Closed Ca p t io n setti ng s. A/V Rese t, all inpu ts To reset audio and video adjustments for all inputs to the or iginal facto ry setti ngs. A ll A u di o a n d V id e o settings are reset to the factory de fault settin gs. No other menu options are changed. Sy s t e m R es et T o r es e t t he T V whe n it do e s no t turn on or off, does not respond to the remote control, front panel buttons or has other unus ual symp tom s. TV Micr o R e- boots. N ote: Th e ch a n ges made during t h e c u rr en t TV -O n p e rio d may be l ost. All othe r previous user settin gs are not lost. In i t i al i z e U s er Le v e l To reset al l custom er setti ng s exce pt V-C hi p All customer menu opti ons and A/V settings except V-Chip are res et to factory de fault. In i t i al i z e - Service Level To reset al l custom er setti ng s All cu stomer m enu opti ons and A/V settings are re set to facto ry default. V- Ch ip Passwor d Bypass If V-Chip password is not known Pas sword will be b ypassed. If in the V-Chip menu, enter a new pas sword. Unlo ck Front Panel To unlock the front panel if it has been locked in the V-Chip Menu. Fr ont Pan el be come s operational. Other V-Chip settin gs no t cha nge d. Note: Cannot be performed w hile in the Low Power mode and the set is Off. M E NU - 2 470 . Highlight INITIAL IZE and press ENTER Pr ess QV + 9 at the same time. Pr ess and hold the fr ont panel ME NU button for 8 seconds. M E NU - -> Audio/V ide o-- > AV R es et W hi le v i ew ing t h e TV , pr es s t h e fr on t pa n e l bu t t on s GU ID E + FORM AT at the same time. Pr ess th e SYSTEM RESET button on the front panel w ith a pointed objec t such as a penci l or paper clip. Pr ess MENU - 123 - ENTER
Page 22 MODELS: WD-60735 / WD-60C8 / WD-65735 / WD-65736 / WD-65835 / WD-65C8 / \ WD-73735 /WD-73736 / WD-73835 / WD-73C8 (Continued on Page 23) INIT IAL S ETTIN GS Audio/Video Setup Me nu (continued) S ettin gs Ant1 Cabl e -- V ideo Ant2 Ai r - - P ic ture Mode Br i lli ant Ant2 Cabl e - - Brilliant Contrast 100% Edit B r il lia nt B ri ghtn ess 50% Chann el i n M emo ry A ll Color 50% Name -- T int 50% FAV1 ~ FA V6 un ch eck ed S har pn es s 50% Loc k Unl oc k Brilliant Color Temp. High Clock D eep Fi eld Ima ger ( V39 ++ ) O n Sett ings Ma nual V id eo Noi s e ( Off- Low-Mi d- Hig h) Tim e 12 :00P M A udio ( A/V Rec ei ver) Date 1/0 1/200 7 S pea ke rs 50% Tim e Zone E ast er n B as s 50% Dayl igh t Sa vi ngs A ppli es Treble 50% Timer B al anc e O ff Tim er O ff S ur r ound St er eo Day Dai ly L is ten To ( Ana log only ) En gli sh Tim e 12 :00P M L angu age ( Di git al o nly) O ff Dev ic e A NT- 1 L eve l S ound Chann el 2 P er fec tCol or O n E ner gy Mode Fas t po wer on P er fec tCo lor O n L amp Mod e S tanda rd P er fec Ti nt O the r Rati ngs G ray o ut Glo bal Me dium Ot her r ati ngs O ff V id eo Mu te O n Inputs Menu S tanda rd F i lm Mo de Au to Na me S har pE dge ( V39+ +) O n Ant- 1 O n L am p Mod e St andard Ant- 2 O n B lu e G low ( V 39++ on ly) O n i f TV On Input -1 G ray o ut FX Gam ing G ray ou t Input -2 G ray o ut Game Mode Off Input-3 (Front) Gray out G las s es L- R St andard Com p- 1 G ray o ut Captions Menu Com p-2 Gray o ut Cl os ed Ca ptio ns Comp-3 (Front) Gray out Analog Captions On if Mute HDMI-1 Gray out B ackground Gray HDMI-2 Gray o ut D igi tal Capti ons O n i f Mut e HDMI- 3 G ray o ut Di gita l S etti ngs HDMI- 4 (Fr ont ) G ray o ut Fo nt Def ault (O nl y V 39+ /V39 ++ ) Fo nt S ize Large L earn (O nly V39 +/V 39++) Fo nt Col or W hi te A /V R ece iv er Fo nt O pac it y Tr ans lu cen t ( On ly V 39+/V3 9++) B ac k ground Colo r Bl ac k Lea rn G ray u ntil auto se ns ing B ac k ground Op ac ity Tr ans lu cen t Lea rn /Nam e - - Setup Menu As sign Inpu t 1 G ray o ut La nguag e En gli sh As s ign Inpu t 2 G ray o ut S can As sign Inpu t 3 G ray o ut A nt1 Air -- As sign Inpu t 4 G ray o ut
Page 23 MODELS: WD-60735 / WD-60C8 / WD-65735 / WD-65736 / WD-65835 / WD-65C8 / \ WD-73735 /WD-73736 / WD-73835 / WD-73C8 A. A/V Memory Each of the external inputs has it’s own Audio/Video Memory. A change in an A/V setting at a specific input is stored in memory for that specific input. B. A/V Reset 1. Pressing the front panel “GUIDE” and “FORMAT” buttons at the same time initializes all A/V Memories. 2. The AV Reset in the user’s menu initializes only the selected input’s A/V Memory. INITIAL SETTINGS (continued) Pa re nta l Lock Menu Front P anel U.S . Rat ings Front B utt on Loc k Off Loc k Off TV Volume30 TV R a t i n g TV -P G Forma t Movie Rating PG Ant1, 2 (480i) Stretch Tim e A nt1, 2 (HD Digital) S tandard Loc k by Tim e Off Input -1, 2, 3 S tretc h Loc k Tim e 12: 00P M Comp-1, 2, 3 S tandard Unloc k Tim e 12: 00P M HDM I-1, 2, 3, 4 (V ideo or P C) S tandard US B P hot o S tandard A/V Me mory Ant Input Comp HDMI (V ide o) HDM I (P C) HDM I (P C 3D) US B (J P EG ) Picture Mode B rilliant B rilliant B rilliant B rilliant B right B right B rilliant Contrast MAX MAX MAX MAX MAX MAX MAX Brightne ss Cent er Center Center Center Cent er Cent er Cent er Color Cent er Center Center Center Cent er Cent er Cent er Tint Cent er Center Center Center Cent er Cent er Cent er Sharpness Cent er Center Center Center Cent er Cent er Cent er Color Te m p. High High High High High High High Perfect Color Cent er Center Center Center Cent er Cent er Cent er Perfect Tint (V39+& V39++) Cent er Center Center Center Cent er Cent er Cent er Deep Field Imager (V39+&V39++) On On On On n/a n/a On Video Noise Medium Medium Medium Medium Medium Medium Medium Film Mode Auto Auto Auto Auto n/a n/a n/a Sha rpEdge (V39+&V39++) On On On On On Off On Ba ss Cent er Center Center Center Cent er Cent er Cent er Tre ble Cent er Center Center Center Cent er Cent er Cent er Ba la nce Cent er Center Center Center Cent er Cent er Cent er Surround Off Off Off Off Off Off Off Liste d To Stereo n/a n/a n/a n/a n/a On Le ve l Sound O ff O ff O ff O ff O ff O ff n/ a La ngua ge (Digita l only) Englis h n/a n/a n/a n/a n/a n/a Vertical Position n/a n/a n/a n/a Cent er Cent er n/ a Horizonta l Position n/a n/a n/a n/a Cent er Cent er n/ a A/V In itial S ettin g s
Page 24 MODELS: WD-60735 / WD-60C8 / WD-65735 / WD-65736 / WD-65835 / WD-65C8 / \ WD-73735 /WD-73736 / WD-73835 / WD-73C8 3 . Error Code Operational Check Note: The TV must be in “Shut Down” and not have been switched Off, to p\ erform the Error Code Opera- tional Check. When the TV is switched Off, the code automatically resets to “12” No Error. Pressing the front panel “INPUT” and “MENU” buttons at the s\ ame time, and holding for 5 seconds, activates the Error Code Mode. The “TIMER LED” flashes denoting a\ two digit Error Code, or indicating no problem has occurred since the last Initialization. Note: The front panel buttons must be used, NOT those on the Remote Control. •The number of flashes indicates the value of the MSD (tens digit) of t\ he Error Code. •The flashing then pauses for approximately 1/2 second. •The LED then flashes indicating the value of the LSD (ones digit) of t\ he Error Code. •The Error Code is repeated a total of 5 times. Example: If the Error Code is “23”, the LED will flash two times,\ pause, and then flash three times. LED Indicator Diagnostics The front panel LEDs provide an indication of the set’s operation, a\ nd the possible cause of a malfunction. There are three front panel LEDs, “Power”, “Status” and “Lamp”. The LED display shows the current status or indicates a possible malfunction. Pow er/Timer LED Sta tus LED La m p LED Condition Off Y ellow Off Tem perature high - room too hot. Tem perature s ens or is dis c onnec ted Off Off B link ing Y ellow Lam p c over open. Lam p Failure - Lamp failed to turn On. Off Off Red* Lamp is broken Lamp turns Off during P-ON Off Blink ing Red Off Fan Stopped Circuit failure (s hort) Dis c onnected DVI cable, c has s is to engine Off Red Off No LAMP-EN s ignal from Engine to turn the lamp On. Ballas t UART c om munication problem. * A red Lamp LED only oc c urs after 2 attempts to light the lamp. Each attempt (pres s ing POW ER) must be at leas t 65 s ec onds apart. During eac h attem pt ballas t s trik ing may be audible. ABNORMAL LED INDICATIONS Pow er/Timer LED Sta tus LED La m p LED Condition O ff Off Off Off (S tandby ) Fast Blink Green Off Off Initialization (40 - 60 seconds ) (AC Off) O ff Off Green B link Lam p c ooling (90 s ec onds after P TV Off) (Fan is still work ing) Green Off Off P ower On S low B link ing Green Off Off P ower On Tim er is s et NORMAL LED INDICATIONS
Page 25 MODELS: WD-60735 / WD-60C8 / WD-65735 / WD-65736 / WD-65835 / WD-65C8 / \ WD-73735 /WD-73736 / WD-73835 / WD-73C8 4. Error Codes The Error Code designations indicating malfunction, or no malfunction, a\ re listed below: Code 34 (1) - Lamp Enable is generated to activate the Lamp Code 57 (2) - Lamp Enable is generated during P-ON sequence, but no Lamplit signal i\ s received from the Ballast. Code 61 (3) - No Lamp Enable is received at the DM and Ballast. Code 66 (4) - Lamp enable is received at the DM but not at the Ballast. 4. Error Code Log The Error Code Log - may be helpful to retrieve the code for an erro\ r the occurred in the past. To access the Error Code Log: Press ***** PAGE (002/002) ***** CURRENT TIME: 01455 HOUR S LAMP T IME CODE STATUS 00413 HRS 57 OCCURRENCE 00413 HR S 57 R ECO VERY Press U p to Previous Pa ge 00716 HRS 32 OCCURRENCE 00716 HR S 32 R ECO VERY Press R ight t o T op Page 00905 HRS 61 OCCURRENCE 00905 HR S 61 R ECO VERY Press C AN CEL to Init ialize Press M ENU to Exit Error Code Definitions• Page - Current page number • Current Time - total hours of operational use. • Lamp Time - usage hours when the error occurred. • Code - the specific Error Code that occurred. • Two types: OCCURRENCE - when the error occurred. RECOVERY - when normal operation resumed. NOTE: The Error Code Log is intended as a reference tool and is not meant to\ be used as a final determination of a defective part. Code Descr iption M ost Likely Cause 12 No E rro r f ound 17 Com mu nic ati on l os s, TV Mi c ro - Eng ine (3 .3V-ENG-S DA & SC L) Eng ine Fa il ure Los s of 12 V from P W B-P OW ER (Loo se 18 En gine will no t ac cept da ta (AS IC-REA DY s ignal from Engi ne i s not PE or PE 2 c onne cto r); B ad C olor W heel dete cte d ).(L oos e J 6 or J 7 conn ec tor); Engine Fail ure 32 Lam p cover is open. Lam p Cov er S witc h; Lo os e CD c onn ec tor Lam p tu rn s O ff whil e th e T V i s playing. 34 Lam p fa il ure Lam p Cartridge Failu re (Lam p En abl e s igna l f ro m en gin e is los t) 36 Ex hau st Fa n fai le d. Loos e J 4 c on nec tor 37 En gine (DMD) fan failed . Loos e J 5 c on nec tor 38 Lam p te mpe ra ture ab norma ll y high. Poo r A ir Ci rcu lation; L oos e J 3 c onne ct or 39 DMD tem perature a bnorm ally high. Poo r Air Circu lation 41 Sta ndb y Supply Sho rt is dete cte d. (5VS or 3. 3VS)PW B -MAIN F ail ure 42 Sirocc o f an fa il ed (Lamp fan). Loos e J 8 c on nec tor Chec k for d is co nnec ted DVI c ab le b etween PW B -DM an d En gin e. (Eng ine pulls DVI p in 1 4 Low) 48 PON-SH ORT 3.3V switc hed s up ply sh ort PW B -MAIN Failure 57 Ba lla st com m unicat ion proble m (ba ll ast to c hass is ) Los s of 34 0V f ro m P W B -P O W ER (P L or CJ1 c onnec tor); Lo os e FB o r CJ3 co nnec tor; B all ast Failure 61 No L AMP -EN ou tput f ro m t he en gine to th e ballas t Bad Colo r W hee l (Loo se J6 or J7 co nnec tor); E ngin e Fai lure Lam p di d no t turn o n at P -ON se quenc e Loos e C J4 con nec tor; 66 (No L amp ins erte d) No La mp Ins erted; (Disc onn ect ed c able be tween b all as t and lam p) HV c onn ec tion or le ad wire to lamp ; (Lam p-En abl e goe s t o DM b ut no t to B allas t) Lam p Cartridge Failu re 44 DVI C able unplugg ed ERROR CODES
Page 26 MODELS: WD-60735 / WD-60C8 / WD-65735 / WD-65736 / WD-65835 / WD-65C8 / \ WD-73735 /WD-73736 / WD-73835 / WD-73C8 Color Wheel Replacement (Part # 938P137010) 1) Remove Engine assembly from the back of the unit. 2 ) Cover the projection lens to protect it from scratches and remove the TO\ P DUCT 3 ) Remove the 2 screws (A) as shown in picture CW1 4 ) Disconnect the 2 connectors (B) as shown in picture CW1 (J6 & J7 in CW2) 5 ) Lift the top cover to the color wheel chamber Symptoms • Noise - Bad Motor Bearing • Solarized Picture - Before replacing the Color Wheel, try adjustin\ g the IDL (Index Delay), refer to page 27 for the alignment procedure. Replacement Procedure CAUTION: This procedure should be done in a dust free environment. Any dust entering into the color wheel chamber can cause abnormalities in the picture. (Picture CW1)B A (Continued on next page) J6 J7(Picture CW2)
Page 27 MODELS: WD-60735 / WD-60C8 / WD-65735 / WD-65736 / WD-65835 / WD-65C8 / \ WD-73735 /WD-73736 / WD-73835 / WD-73C8 Handle Alignment Procedure 9) Once TV is reassembled and operating press followed by the button. 10 ) Press the button 3 times to access the RAMP test pattern (as shown below). 11 ) Press Video button until item #60.IDL is shown. 12 ) Adjust IDL value until RAMP pattern color bars are smooth and solid. ( Hint: Final value is typically in the mid 30’s) 6 ) Remove 3 screws (C) as shown in picture CW3 7 ) Hold the color wheel by the handle and pull it from the chamber. 8 ) Install the new color wheel and reverse the above procedure making sure \ to not scratch the wheel or allow dust inside the chamber CAUTION: Do not twist the ribbon cable to J6 (the shiny silvery contac\ ts must be facing up). (Ramp T est Pattern) (White) (Red) (Green) (Blue) Replacement Procedure (continued) (Picture CW4) RIB B ON CA BLE (Picture CW3) C Handle
MODELS: WD-60735 / WD-60C8 / WD-65735 / WD-65736 / WD-65835 / WD-65C8 / \ WD-73735 /WD-73736 / WD-73835 / WD-73C8 Page 28 SERVICE ADJUSTMENTS There are 3 Service Adjustments required in these models: Electrical Adjustments (there are no mechanical adjustments) • Horizontal Centering • Vertical Centering • 16 Point Keystone Alignment • Letterbox Geometry • 4:3 Geometry Measuring Equipment and Jigs • No additional Test Equipment is required. • Remote Control Test Signal An internally generated Test Signal is used. No additional external signals are required. Circuit Adjustment Mode On these models, the Circuit Adjustment Mode is used for: • Test Signal activation • Horizontal and Vertical Centering • Manual-alignment of keystone geometry • The following adjustments may only be performed using the remote control\ . Horizontal and Vertical Centering Adjustment 1. Activating the Adjustment Mode 1. Press the “MENU” button on a remote hand unit. (The “MENU”\ display will appear.) 2. Press the buttons “2”, “4”, “5” and “7” in th\ at order. (Adjustment mode will appear.) If not changed to the adjustment mode press “EXIT” and repeat step\ s 1 and 2. 2. Test Signal Activation (for H and V position adjustment) When in the Circuit Adjustment mode, press “PLAY” to activate the internal test patterns, then use FAST FORWARD ( ff) and REWIND ( ee) to select the pattern shown below. This pattern is used for H&V electrical centering adjustments. Centering Test Pattern
MODELS: WD-60735 / WD-60C8 / WD-65735 / WD-65736 / WD-65835 / WD-65C8 / \ WD-73735 /WD-73736 / WD-73835 / WD-73C8 Page 29 3. Adjustment Function Selection Use the “AUDIO” button to select a specific Adjustment Function. NOTE: There are 2 Service Functions on these models: “TVM” and the\ “ASIC” function. Service adjustments are performed in the TVM mode. 4. Adjustment Selection Use the “VIDEO” button to select a specific electrical adjustment,\ “1.HVPOS”. 5. Adjusting Data After selecting an adjustment item, use the DIRECTION (bcef) buttons to change the adjustment. • If a UP/DOWN (bc) button is pressed, the VPOS adjustment data changes. • If a RIGHT/LEFT ( ef) button is pressed, the HPOS adjustment data changes. 6. Saving data Press “ENTER” to save the adjustment data in memory. The display characters go red for approximately one second in this step.\ Note: If the circuit adjustment mode is terminated without pressing “ENTER”, changes in adjustment data are not saved. 16-Point Keystone Alignment Summary: • Calculates new geometry based on positional movement of 16 points • Alignment does not effect the center of the picture, only the edge geome\ try • When the adjustment mode is activated all 16 points will be set to defau\ lt position • The adjustment is not saved until the ENTER button has been pressed • Pressing the ENTER button will save, however it will not indicate this i\ n any manner • For the adjustment to work properly all 16 points must be aligned before\ pressing the ENTER button 1. Activating the Adjustment Mode 1. Press the “MENU” button on a remote hand unit. (The “MENU”\ display will appear.) 2. Press the buttons “2”, “4”, “5”, “7”, pause a\ nd then press “0” (Data Selection Mode will appear) 3. Use the ( bc) buttons to highlight “MANUAL KEYSTONE GEOMETRY ALIGNMENT” and press “ENTER”. The following pattern appears (see next page). NOTE 1: If data is out of range, you may need to perform reset - Press (1) th\ en ENTER. This nulls all correction data. NOTE 2: To restore the original factory correction data, repeat steps 1 and 2, then select “RESTORE KEYSTONE GEOMETRY FROM BACK UP” and press “ENTER”. MENU + 2 4 5 7 ISF Function TVM Adjustment 1. HVPOS 65533 Data (HPOS) 65530 Data (VPOS) MENU + 2 4 5 7 + 0Data Selection Mode RESTORE ALIGNMENT AND WHITE BALANCE S ETT ING S FROM BACKU P RESTORE KEYSTONE GEOMETRY F ROM BACKUP MANUAL K EY STONE GEOMETRY ALIGNMENT LO AD INDEX DELAY FR OM ENGINE COPY SETTINGS TO BACKUP WARNING - on ly u se CO PY S ETTIN GS TO BA CKUP aft er re pla ci ng th e Optic al En gin e
MODELS: WD-60735 / WD-60C8 / WD-65735 / WD-65736 / WD-65835 / WD-65C8 / \ WD-73735 /WD-73736 / WD-73835 / WD-73C8 Page 30 2. Manual Keystone Geometry Alignment (There are 2 modes of adjustment:\ FULL and TOUCH UP) FULL ADJUSTMENT MODE: Part 1 ( Note: if data is out of range, you may need to do a reset before startin\ g - press “1” then “ENTER”) 1. When entering the Keystone Adjustment mode you will see the test pattern shown in the drawing above\ . The point in the upper left corner will be a cross. 2. Starting from the 1st point (upper left corner) use the DIRECTION ( bcef) buttons to align the selected point (cross cursor) with the Bezel edge. 3. Use the FAST FORWARD ( ff)button to move between each point or REWIND ( ee) to go back. 4. Align each point in a straight line, use the Bezel as a reference. See \ example drawing in Figure 1. NOTE: Only the cross will move, the pattern will not change. 5. After all 16 points are aligned properly, pressing the ( ff) button and the cursor will be at the start location. 6. Press “ENTER”, correction data is automatically calculated data, s\ aved and exits the adjustment mode. 7. Press “ENTER” to reenter the adjustment mode. The test pattern ap\ pears with the corrections applied. Figure 1: Adjustment Mode Pattern ADUSTMENT POINTS (16 TOTAL) ¦ ¦¦ ¦ ¦ ¦¦ ¦¦ ¦ ¦ ¦ ¦ ¦ ¦® CURSOR ¦ ¦¦ ¦ ¦¦ ¦¦ ¦ ¦ ¦ ¦ ¦ ¦ ¦® 4:3 Mode Lines® ® ®