Mitsubishi Electric Lt 55164 Owners Guide
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Appendices 81 For assistance call 1(800) 332-2119 If prompted for a name, 4. highlight a name for the device and press ENTER to add a check. The device itself may later override the name assigned. Highlight 5. On and press ENTER to add a check. Highlight 7. EXIT and press ENTER to close the New Device Found screen. Note: At any time after completing Auto Input Sens- ing, you can set the TV’s HDMI control on or off in the Inputs > HDMI Control menu. 265 Series.8. To supplement HDMI control with NetCommand IR control, see page 60. Many new HDMI devices have a feature called Con- sumer Electronics Control (CEC) or HDMI Control. HDMI Control allows one device, such as the TV, to control other devices, such as an A /V receiver or disc player. Use of CEC is optional. Each manufacturer chooses which CEC functions to support so it is difficult to predict which devices and features are compatible with Mitsubishi’s HDMI Control. You may find that CEC functions for a specific device are limited. To use HDMI Control, you must enable it in both the TV and the device. In the TV.• Enable HDMI control from the New Device Found screen or from the Inputs > HDMI Control menu. I• n the Device. Most devices with HDMI CEC com- patibility let you turn it on or off in the device menus, where it is typically listed as “HDMI Control.” Enabling HDMI Control of CEC Devices To ensure proper detection Power on HDMI devices before connecting them to • the TV. Connect and set up HDMI devices one at a time.• Power on the device and allow it to complete the 1. power-on sequence (boot up). Stop any playback. Connect the device to one of the TV’s HDMI inputs.2. When the TV detects the connection, the 3. New Device Found screen will appear. Note: See “If the New Device Found Screen Has No HDMI Control Option” on this page if there is no HDMI Control option. New Device Found screen with HDMI Control option. This screen displays only if the device’s HDMI Control is enabled. Appendix C: HDMI Control of CEC Devices If the New Device Found Screen Has No HDMI Control Option If the New Device Found screen shows no option for HDMI Control, one of these conditions applies: HDMI Control is turned off in the menus of the • new device Action: Highlight a. EXIT and press ENTER to close the New Device Found screen. Display the device’s setup menus and enable b. the device’s CEC capabilities. Wait for the TV’s c. New Device Found screen to appear again. If the d. New Device Found screen does not appear, power off the device. Power on the device and wait for the New Device Found screen to display with the HDMI Control option. The HDMI cable cannot support CEC• Action: Upgrade your HDMI cable to one that supports CEC. The device does not have CEC compatibility• Action: Control the device with its own remote - control or program the TV’s remote control to operate the device. 265 Series. - Use the TV’s NetCommand IR control (page 60).
82 Appendices For assistance call 1(800) 332-2119 HDMI Control of an HDMI A/V Receiver and Connected Devices Note: Connect the A/V receiver to the TV with an HDMI cable before making other connections. Enable HDMI Control for the A /V receiver as 1. described in “Enabling HDMI Control of CEC Devices” on the previous page. Power on the HDMI device you wish to connect to 2. the A /V receiver (such as a disc player, cable box, or satellite receiver). Allow the device to complete the power-on sequence (boot up). Stop playback if the device starts playing. Connect the device to the A /V receiver with an 3. HDMI cable. Select the device’s HDMI input on the A /V receiv-4. er’s front panel controls or remote control. When the TV detects the connection, the 5. New Device Found screen will appear. Note: If the TV is unable to detect the device, either the device’s CEC capability is not enabled or the device is not CEC compatible. Enable HDMI control through the device’s menus before continuing. You may need to temporar- ily connect the device directly to the TV to view device menus. Highlight 6. On and press ENTER to add a check. Highlight 7. EXIT and press ENTER to close the New Device Found screen. Optional: Connect the TV’s 8. DIGITAL AUDIO OUTPUT to an input on the A /V receiver. Use this additional connection if: You want the ability to switch between the A /V • receiver speakers and the TV speakers. You want to use the A /V receiver to listen to • devices connected to the TV only, e.g., an antenna input or camcorder. 265 Series.9. If desired, perform NetCommand IR Learning to supplement CEC functions. You must first connect and place IR emitters for the devices. See page 60. HDMI OUTOPTICAL AUDIO IN High-denition DVD player DVD player Cable box VCR Y/ VIDE O TV A/V receiver with HDMI output HDMI cables Devices with HDMI output to A/V receiver Optional digital audio connectionHDMI cable Connecting HDMI devices. The optional digital audio connection allows you to hear audio through the A/V receiver from devices connected to the TV only. Appendix C: HDMI Control of CEC Devices, continued
Appendices 83 For assistance call 1(800) 332-2119 Using HDMI Control As an example of using HDMI Control, press P L AY on the device itself to: Power on the TV• Switch to the device (no need to display the • Input Selection menu) Begin play of the device• Direct Keys Test your equipment with the TV’s remote control to find additional supported commands. See the table below for commands that may be available, depending on the individual device. CEC-enabled VCR, DVD, and DVR functions that may be available: Record/ Playback Menu Navigation Channel TuningOther CHGUIDE ENTERDigits 0–9, CANCEL TOOLS Check the TOOLS menu for supported functions. CANCEL (to cancel)ENTER If you have a CEC-enabled A /V receiver, CEC-enabled devices connected to the A /V receiver with an HDMI cable may also be controllable. They can be selected from the TV’s Input Selection menu. CEC-enabled A /V receiver functions that may be available: Try the • VOL, MUTE, and menu-navigation keys. To open the A /V receiver menu, follow these steps:• While watching TV, press 1. AUDIO. Press 2. until the TV Speakers option displays. Press 3. to select Off (to send audio to the A /V receiver). Press 4. INPUT and highlight the A /V receiver icon in the Input Selection menu. Press 5. TOOLS. Select 6. Menu from the Tools menu. Resolving CEC Conflicts Because each manufacturer selects which CEC func- tions to support, some devices can conflict with other devices. If control conflicts arise, you can: Turn off TV control of an individual CEC-enabled • device (see below). Turn off CEC in the setup menu of one of the • devices. Turning Off the TV’s HDMI Control of a CEC Device Press 1. MENU on the TV remote control. Highlight 2. Inputs > HDMI Control. Move to the device name and press 3. ENTER to select Off to turn off the TV’s ability to control the device. Press 4. EXIT to clear the menu. Inputs > HDMI Control menu Removing an HDMI Device Power off the device.1. Disconnect the HDMI cable.2. Press 3. MENU on the TV remote control to enter the TV main menu. Go to 4. Inputs > Name. Highlight the HDMI input name and press 5. ENTER to select Delete. Press 6. EXIT to clear the menus. Inputs > Name menu with Delete selected for HDMI-3. Appendix C: HDMI Control of CEC Devices, continued
84 Appendices For assistance call 1(800) 332-2119 Cleaning Recommendations Normally, light dusting with a dry, non-scratching duster will keep your TV clean. If cleaning beyond this is needed, please use the following guidelines: First, turn off the TV and unplug the power cord from the power outlet. Occasionally clean dust build-up from the air-intake grilles on the back and sides of the TV. Clean using a vacuum cleaner with a brush attachment. Top and Sides of the TV Gently wipe down your TV with a soft, non-abrasive • cloth such as cotton flannel, microfiber, or a clean cloth diaper, lightly moistened with water. Dry with a second dry, soft, non-abrasive cloth. For oily dirt, add a few drops of mild liquid deter-• gent, such as dishwashing detergent, to the water used to moisten the cloth. Rinse with a second cloth moistened only with water. Dry with a third dry, soft, non-abrasive cloth. Screen I M P O R TA N T DO NOT apply any type of liquid to the surface of the TV screen. Use only a soft, dry cloth to clean the LCD • screen. Do not use any liquids. Wipe the screen gently with an up and down • motion. Clean the entire screen evenly, not just sections of • the screen. General Cleaning Precautions DO NOT allow liquid to enter the TV through the • ventilation slots or any crevice. DO NOT use any strong or abrasive cleaners, as • these can scratch the surfaces. DO NOT use any cleaners containing ammonia, • bleach, alcohol, benzene, or thinners, as these can dull the surfaces. DO NOT spray liquids or cleaners directly on the • TV’s surfaces. DO NOT scrub or rub the TV harshly. Wipe it gently.• Care of the Remote Control Remote Control Tips For longer life, use alkaline batteries.• Do not mix old and new batteries.• Be within 20 feet of the equipment.• Do not press two or more keys at the same time • unless instructed to do so. Do not allow the unit to get wet or become heated.• Keep the unit out of direct sunlight.• Avoid dropping on hard surfaces.• Do not use harsh chemicals to clean. Use only a • soft, lightly moistened cloth. Resetting the Remote Control If TV mode is selected and the TV does not respond properly, reset the remote control. Press and hold 1. POWER for several seconds until the mode indicator blinks twice and goes off. Release the 2. POWER key. Press keys 3. 0 0 9 3 5 and the mode indicator will blink twice when you finish entering the code. When entering the code, pause for a moment between each key press to ensure it is recognized. Low-Battery Indicator If you press a key and the mode indicator blinks five times, replace the remote control’s batteries. Appendix D: TV Care
Appendices 85 For assistance call 1(800) 332-2119 Reset NameWhen to UseHow to UseResulting Action FormatIf the picture shape (aspect ratio) seems incorrect, use the FORMAT key to change the shape of the picture. Press FORMAT to cycle through the aspect ratios available for the signal. The last-used format for a signal type is memorized for each input. The next time the same input and signal type are viewed, the last- used format will be recalled. PerfectColor™/ PerfecTint™ Reset (265 Series) (for the single input currently being watched) When the color intensities seem out of balance, use the PerfectColor/PerfecTint reset to reset the color balances to the original factory settings. Both PerfectColor and PerfecTint are reset at the same time. While viewing the input to be 1. reset, press MENU and go to Picture > Perfect. Press 2. ENTER to display the PerfectColor adjustment screen. Press 3. CANCEL to reset the colors. All PerfectColor/PerfecTint sliders are reset to the original center position. The PefectColor/ PerfecTint settings for other inputs remain unchanged. A /V Memory Reset (for the single current input) When audio and/ or video settings for a single input seem incorrect, use A /V Memory Reset to return the input to the original factory settings. During General TV Viewing While viewing the input to reset, 1. press MENU and go to Picture > Reset. Press 2. ENTER to highlight Reset. Press 3. ENTER again to reset. While Using VUDU Movies and Some VUDU Apps Press TOOLS and 3. All Audio and Video settings for the individual input are reset except for the global settings for audio Balance, Listen To, Language, True 120 Hz/True 240 Hz, and settings in the Picture > Advanced menu. TV Reset Comparison Guide You can resolve many common TV problems using the reset functions described in the following table. See also the troubleshooting suggestions later in this appendix. I M P O R TA N T Before you change sound or picture settings: If picture or sound settings seem wrong for a broadcast channel (a channel from the ANT input, a cable box, or satellite receiver), first check other channels from the same input before changing settings. If most other channels from the same input seem correct, there is likely a problem with the broadcast rather than with the TV. Use care in this case, as changes you make to fix problems on individual channels also affect all other channels on the same input. Appendix E: Troubleshooting Service and Customer Support Service If you are unable to correct a problem with your TV, consult your Mitsubishi dealer or Mitsubishi Con- sumer Relations at (800) 332-2119. • DO NOT adjust any controls other than those described in this Owner’s Guide. • DO NOT remove the protective back cover of your TV. Customer Support • To order replacement or additional remote con- trols, visit our website at www.mitsuparts.com or call (800) 553-7278. • For questions: Call Consumer Relations at 800-332-2119. E-mail: [email protected] Website: www.mitsubishi-tv.com
86 Appendices For assistance call 1(800) 332-2119 Reset NameWhen to UseHow to UseResulting Action A /V Reset (for all inputs) To reset audio and video adjustments for all inputs to the original factory settings. While viewing the TV, press the control-panel buttons INPUT and VOLUME DOWN at the same time for at least two seconds. All Audio and Video settings are returned to the original factory settings, including global settings not affected by Picture > Reset. Channel Memorization To erase and re-memorize channels on the ANT input. While viewing the TV, press 1. MENU to display the main menu. Navigate to the 2. Setup > Channel menu. Highlight the reception mode, 3. e.g. Ant Air. Select 4. All channels. Highlight 5. Scan. Press 6. ENTER to start channel memorization. All previously memorized chan- nels for the antenna input are erased and a new set of memo- rized channels is created. To add or delete individual channels, see the Setup > Channel > Edit menu instructions on page 53. Lock Menu Pass Code To change your Lock menu pass code See the cutout page from Appendix B, page 79. Allows establishment of a new code. Control-Panel Lock Release To re-enable the control-panel buttons after activation of the Control-Panel Lock Press and hold the INPUT button on the control panel for ten seconds. If the TV is powered off, you can then press the POWER button to turn it on. Allows the control panel to be unlocked if the remote control is misplaced. Auto Input Sensing for HDMI If the New Device Found screen does not appear when you connect an HDMI device. Disconnect the HDMI device.1. Delete the HDMI input in the 2. Inputs > Name menu (see page 55). Power on and connect the new 3. device. The New Device Found screen will display. System ResetIf the TV does not turn on or off, does not respond to the remote control or control- panel buttons, or has audio but no video. Press and hold the POWER button on the control panel for ten seconds. The TV will turn off. Power on the TV and the green LED will flash quickly for about one minute. The changes you made most recently, before using SYSTEM RESET, may be lost. TV Reset I M P O R TA N T: Use this reset only if other troubleshooting has been unsuc- cessful. To reset all consumer- accessible settings and all memories to the original factory defaults. Use TV Reset if the TV can respond to con- trols but TV behavior is abnormal. CAUTION: All owner- performed setups and adjustments will be erased. While viewing the TV, press 1. MENU to display the TV main menu. With the main menu displayed, 2. press number keys 1 2 3 to display the Reset menu. READ THE ON-SCREEN 3. WARNING AND INSTRUC- TIONS. If you do not wish to use this • reset, press EXIT or MENU to back out. If you do wish to use the • reset, press ENTER to erase all memories and settings. The TV will start the initialization process and then turn off. Power on the TV and the front green LED will start flashing. All memory and settings outlined in this Owner’s Guide will need to be set again. Appendix E: Troubleshooting, continued
Appendices 87 For assistance call 1(800) 332-2119 Appendix E: Troubleshooting, continued General TV Operation SymptomRemarks 1.The TV remote control does not work.Check that the batteries are fresh and installed correctly.• Check that the control mode on the remote is set to TV.• Be no more than 20 feet from the TV when using the remote control.• Program the remote control to operate the TV or other device.• Reset the remote control. See • “Resetting the Remote Control,” page 84. 2.When I try to use the remote control, the POWER key blinks five times. Replace the batteries. 3.TV does not respond to the remote control or to control-panel buttons and TV will not power on or off. Unplug the AC power cord for 10 seconds.• Press and hold the • POWER button on the control panel to perform system reset. 4.When a device is selected from the Input Selection menu, the screen is blue or black (no signal source). • Make sure the selected device is turned on. • Begin play of the device. 5.You have forgotten your Lock menu pass code.See “Bypassing the Parental Lock”, Appendix B. 6.Rating restrictions are not working.Open the Lock > Parental menu and: • Verify that the ratings locks are active. • Check the Lock Time/Unlock Time to check if rating restric- tions are disabled. • Rating restrictions apply only to content on the ANT input. 7.On-screen displays appear each time you change a function. Normal TV operation. 8.A warning message appeared on screen stating, “TV will shut down in a few seconds. Please check if the air flow is blocked.” • Internal TV temperature has exceeded proper levels. Cool the room. • The TV has overheated. Clear blocked air vents and ensure at least four inches of clearance on all sides of the TV. 9.I have turned on CEC for my HDMI devices but control is erratic and I wish to disable it. First • turn off the TV’s HDMI control for the specific device. Open the Inputs > HDMI Control menu, select the device, select Off. Disable CEC on the device itself. See the device’s instruc-• tions. If the problem persists, do the following:• Disconnect the device from the TV.1. Open the 2. Inputs > Name menu and select Delete for the device. Reconnect the device to the TV and Auto Input Sensing 3. will recognize the device with CEC disabled. Reset NameWhen to UseHow to UseResulting Action VUDU Reset VUDU Account Pass- word You have forgotten your account pass- word. Using a computer, go to www.VUDU.com. Reset your account password from the VUDU website (requires access to e-mail). VUDU Reset Parental Controls Pass Code You have forgotten your pass code. Call VUDU Customer Care at 1-888-554-VUDU (8838). VUDU Customer Care will reset your pass code.
88 Appendices For assistance call 1(800) 332-2119 Appendix E: Troubleshooting, continued TV Channels SymptomRemarks 1.The TV takes several seconds to respond to channel changes. It is normal for digital channels to take longer to tune in.• Press • ENTER after entering a channel number to minimize delays. Use a 4-digit number for an over-the-air digital channel.• Use a 6-digit number for digital cable channels if your cable • service is able to recognize 6-digit channel numbers. 2.You cannot access a channel.Use number keys instead of • CH. Be sure the channel you want to view is in memory.• Check that the TV is switched to the correct device or • antenna for that channel by pressing the INPUT key. Make sure the • Lock > Parental menu lock is set to Off. If you cannot tune to a virtual digital channel even though the • TV has already memorized digital channels, tune to the physi- cal channel number used by the broadcaster. The virtual channel will then be automatically added to memory. You may be trying to tune to an analog channel that is no • longer broadcasting. 3.When ChannelView list is displayed, informa- tion appears incomplete Press • INFO to update the display for the highlighted channel. Program information is displayed only for the currently tuned • channel. Available information is sent from the broadcaster or cable • provider. No other data is available. Make sure the TV clock is set correctly.• TV Power On/Off SymptomRemarks 1.TV takes an excessively long time to power on. When powered on, the TV needs time to boot up, just as a com- puter does. 2.You cannot program the TV to turn on auto- matically (Timer function) The TV may be locked.• The clock may not be set.• 3.TV turned itself off and the light on the front panel started to blink. Momentary power fluctuation can cause the TV to turn off • to prevent damage. Wait for the green light to stop flashing and turn the TV on again. If the TV does not stay on, press the • POWER button on the control panel for at least eight seconds to perform System Reset. If this happens frequently, obtain an AC line power conditioner/surge protector. An unusual digital signal may have been received, triggering a • protection circuit. Wait for the light to stop flashing and turn TV on. 4.TV will not power off.Press the POWER button on the control panel for ten seconds to perform System Reset.
Appendices 89 For assistance call 1(800) 332-2119 Appendix E: Troubleshooting, continued Picture SymptomRemarks 1.Picture does not look like a high-definition picture. Not all signals are high-definition signals. To receive high-defini- tion programming from your cable or satellite provider, you must subscribe to the provider’s high-definition service. Some over- the-air broadcasts are in high-definition and can be received with a high-quality antenna suited to your location. 2.TV has sound but no picture.Press • MENU on the remote control. If the menu displays, then there is a problem with the incoming signal. Check that all video inputs are plugged in firmly.• Press and hold the • POWER button on the control panel for ten seconds to perform System Reset. 3.You cannot view a picture when playing a VHS tape. Check your VCR’s owner’s guide for further troubleshooting. 4.VCR or DVD player’s on-screen menus jitter up and down. Stop playback. Possible cause: Many VCRs and DVD players provide on-screen menus at only half-resolution that may appear to jitter up and down. 5.When viewing a stopped VCR, white lines are rolling on the screen. • Turn off video mute for the VCR. • Begin playing the tape. • Change the VCR input from Line 1 to the VCR antenna input. 6.A color program appears as a black and white image, or the colors are dim, or the screen is black. The PerfectColor color balance has been incorrectly set. Reset the PerfectColor balance. 7.Picture from an HDMI input is noisy (poor quality). Upgrade a standard (unmarked) HDMI cable to a high-speed HDMI cable. 8.The image from a computer appears dis- torted when viewed on the TV. Normal TV operation. The TV does not correct distortion in • the picture from a computer because the correction process may cut off the edges of the image. The aspect ratio may be wrong for the image. Press • FORMAT to change.
90 Appendices For assistance call 1(800) 332-2119 Appendix E: Troubleshooting, continued Sound SymptomRemarks 1.There is no sound even when the volume is turned up. • Check if the MUTE key is on. • The TV’s analog Listen to setting may be set to SAP (analog program from the ANT input) but no SAP is being broadcast. • Check that the Sound > Audio > TV Speakers option is set to On to hear sound from the TV speakers. Possibly the TV Speakers option is Off or set to Center but there is no A /V receiver con- nected. • If using an A /V receiver, check that the Sound > Audio > TV Speakers option is set to Off to hear sound from the A /V receiver speakers. • Press and hold the POWER button on the control panel for 10 seconds to perform System Reset. • The language selected in the Setup > Antenna Digital Audio menu is not being broadcast for the current program. 2.The sound does not match the screen picture. The TV’s analog Listen to setting may be set to SAP (analog program from the ANT input). 3.The sound from my A /V receiver does not match the screen picture (I should hear the correct audio from my A /V receiver). Check that • DIGITAL AUDIO OUTPUT and/or AVR/SURROUND OUTPUT on TV’s connection panel is connected to the A /V r e c e i v e r. Without this connection, devices connected only to the TV (and not the A /V receiver) can be heard only from the TV speakers. Note that this includes the ANT input, a device (such as a camcorder) connected to the TV, and any other device sending audio to the TV only. If using a NetCommand-controlled A /V receiver, NetCommand • may be selecting the wrong A /V receiver audio input. Check the A /V receiver’s NetCommand setup in the Inputs > AVR menu. 4.Cannot select an audio-only device; it does not appear in the Input Selection menu. Plug an unused video plug into the Y/ V I D E O jack to activate Auto Input Sensing. Assign the name C D/Au d i o or MP3 to make the audio device selectable in the Input Selection menu. .5.Sound is coming from the TV speakers instead of the A /V receiver. Connect the TV’s • AUDIO OUT to the A /V receiver. Change TV Speakers setting to • Off or Center.