Mitsubishi Electric Lt 40151 Owners Guide
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Appendices 81 Reset NameWhen to UseHow to UseResulting Action FormatWhen the picture shape seems incorrect, use MORE > 0 (FORMAT) to change the shape of the picture. Press the MORE key and then repeat- edly press 0 (F O R M AT) to cycle through the available aspect ratios. The last-used format for a signal type is memorized for each input. The next time the same input and the same signal type is viewed, the last-used format will be recalled. PerfectColor™ Reset or PerfectColor™/ PerfecTint™ Reset (153 and 249 Series) (for the single input currently being watched) When the color intensities seem out of balance, use the PerfectColor/PerfecTint reset to reset the color balances to the original factory settings. Both PerfectColor and PerfecTint are reset at the same time. While viewing the input to 1. be reset, press MENU and go to Adjust > Picture+ > PerfectColor. Press 2. ENTER to display the PerfectColor adjustment screen. Press 3. CANCEL to reset the colors. All PerfectColor/PerfecTint sliders are reset to the original center position. The PefectColor/PerfecTint settings for other inputs remain unchanged. A /V Memory Reset (for the single input currently being watched) When audio and/ or video settings for a single input seem incorrect, use A /V Memory Reset to return the input to the original factory settings. While viewing the input to reset, 1. press MENU and go to Adjust > Reset. Press 2. ENTER to highlight the Reset icon. Press 3. ENTER again to reset. All Audio and Video settings for the individual input are reset except for the Listen To, Language, audio Balance, Closed Caption, and Advanced Picture settings. A /V Reset (for all inputs) To reset audio and video adjustments for all inputs to the original factory settings. While viewing the TV, press the control-panel buttons ACTIVITY and VOLUME DOWN at the same time for at least two seconds. All Audio and Video settings are returned to the original factory settings, including Listen To, Language, audio Balance, Closed Captions, and Format. TV Reset Comparison Guide You can resolve many common TV problems using the reset functions described in the following table. See also the troubleshooting suggestions later in this appendix. IMPORTANT Before you change sound or picture settings: If picture or sound settings seem wrong for a broadcast channel (a channel from the ANT input, a cable box, or satellite receiver), first check other channels from the same input before changing settings. If most other channels from the same input seem correct, there is likely a problem with the broadcast rather than with the TV. Use care in this case, as changes you make to fix problems on individual channels also affect all other channels on the same input. Appendix E: Troubleshooting Service and Customer Support Service If you are unable to correct a problem with your TV, consult your Mitsubishi dealer or Mitsubishi Consumer Relations at (800) 332-2119. • DO NOT adjust any controls other than those described in this Owner’s Guide. • DO NOT remove the protective back cover of your T V. Customer Support • To order replacement or additional remote con- trols or to purchase an IR emitter cable, visit our website at www.mitsuparts.com or call (800) 553-7278. • For questions: Call Consumer Relations at 800-332-2119. E-mail: [email protected] Website: www.mitsubishi-tv.com 249 Series.• If you are having difficulty with your VUDU account, contact VUDU Customer Care at www.VUDU.com/support.
82 Appendices Reset NameWhen to UseHow to UseResulting Action Channel Memorization To erase and re-memorize channels on the ANT input. While viewing the TV, press 1. MENU to display the main menu. Navigate to the 2. Initial> Channel menu. Press 3. ENTER. Highlight the reception mode, 4. e.g. Ant Air. Highlight 5. Scan. Press 6. ENTER to start channel memorization. All previously memorized chan- nels for the antenna input are erased and a new set of memo- rized channels is created. To add or delete individual chan- nels, see Initial > Channel > Edit menu instructions on page 48. Lock Menu Pass Code To change your Lock menu pass code See the cutout page from Appendix D, page 79. Allows establishment of a new code. Control-Panel Lock Release To re-enable the control-panel buttons after activation of the Control-Panel Lock Press and hold the ACTIVITY button on the control panel for ten seconds. If the TV is powered off, you can now press the POWER button to turn it on. Allows the control panel to be unlocked if the remote control is misplaced. Auto Input Sensing for HDMI If the New Device Found screen does not appear when you connect an HDMI device. Disconnect the HDMI device.1. Delete the HDMI input in the 2. Inputs > Name menu (see page 50). Power on and connect the new 3. device. The New Device Found screen will display. System ResetIf the TV does not turn on or off, does not respond to the remote control or control- panel buttons, or has audio but no video. Press and hold the POWER button on the control panel for ten seconds. The TV will turn off. Power on the TV and the green LED will flash quickly for about one minute. The changes you made most recently, before using SYSTEM RESET, may be lost. TV Reset I M P O R TA N T: Use this reset only if other troubleshooting has been unsuc- cessful. To reset all consumer- accessible settings and all memories to the original factory defaults. Use TV Reset if the TV can respond to con- trols but TV behavior is abnormal. CAUTION: All owner- performed setups and adjustments will be erased. While viewing the TV, press 1. MENU to display the TV main menu. With the main menu displayed, 2. press number keys 1 2 3 to display the Reset menu. READ THE ON-SCREEN 3. WARNING AND INSTRUC- TIONS. If you do not wish to use this • reset, press BACK or MENU to back out. If you do wish to use the • reset, press ENTER to erase all memories and settings. The TV will start the initialization process and then turn off. Power on the TV and the front green LED will start flashing. All memory and settings outlined in this Owner’s Guide will need to be set again. VUDU™Reset VUDU Connection (249 Series) VUDU does not • respond to commands. The selection does not • play (e.g., screen is black or the “Loading” messge is frozen on screen). Press the MORE Key.1. Press the 2 key.2. The screen will briefly go blank while VUDU initializes. This reset does not reset the TV or any TV settings. Appendix E: Troubleshooting, continued
Appendices 83 Appendix E: Troubleshooting, continued General TV Operation SymptomRemarks 1.The TV remote control does not work. Check that the batteries are fresh and installed correctly.• Check that the control mode on the remote is set to TV.• Be no more than 20 feet from the TV when using the remote control.• Program the remote control to operate the TV or other device.• Reset the remote control.• 2.When I try to use the remote control, the POWER key blinks five times. Replace the batteries. 3.TV does not respond to the remote control or to control-panel buttons and TV will not power on or off. Unplug the AC power cord for 10 seconds.• Press and hold the POWER button on the control panel to • perform system reset. 4.When a device is selected from the Activity menu, the screen is blue or black (no signal source). • Make sure the selected device is turned on. • Begin play of the device. 5.You have forgotten your Lock menu pass code.See “Bypassing the Parental Lock”, Appendix D. 6.Rating restrictions are not working.Open the Lock > Parental Lock menu and: • Verify that the ratings locks are active. • Check the Lock Time/Unlock Time to check if rating restric- tions are disabled. • Rating restrictions apply only to content on the ANT input. 7.On-screen displays appear each time you change a function. Normal TV operation. 8. 9.I have turned on CEC for my HDMI devices but control is erratic and I wish to disable it. First • turn off the TV’s HDMI control for the specific device. Open the Inputs > HDMI Control menu, select the device, select Off. Disable CEC on the device itself. See the device’s instruc-• tions. If the problem persists, do the following:• Disconnect the device from the TV.1. Open the Inputs > Name menu and select Delete for the 2. device. Reconnect the device to the TV and Auto Input Sensing 3. will recognize the device with CEC disabled. Reset NameWhen to UseHow to UseResulting Action VUDU Reset VUDU Account Password (249 Series) You have forgotten your account pass- word. Using a computer, go to www.VUDU.com. Reset your account password from the VUDU website (requires access to e-mail). VUDU Reset Parental Controls Passcode (249 Series) You have forgotten your passcode. Call VUDU Customer Care at 1-888-554-VUDU (8838). VUDU Customer Care will reset your passcode.
84 Appendices Appendix E: Troubleshooting, continued TV Power On/Off SymptomRemarks 1.TV takes an excessively long time to power on. When powered on, the TV needs time to boot up, just as • does a computer. For faster power-up, change the Energy setting to Fast • Power On (Initial > Energy menu). With this setting the TV’s power usage when off exceeds ENERGY STAR® recom- mended levels for a powered-down device. 2.You cannot program the TV to turn on auto- matically (Timer function) The TV may be locked.• The clock may not be set.• 3.TV turned itself off and the light on the front panel started to blink. Momentary power fluctuation caused the TV to turn off to • prevent damage. Wait for the green light to stop flashing and turn the TV on again. If the TV does not stay on, press the POWER button on the • control panel for at least eight seconds to perform System Reset. If this happens frequently, obtain an AC line power conditioner/surge protector. An unusual digital signal may have been received, triggering a • protection circuit. Wait for the light to stop flashing and turn TV on. 4.TV will not power off.Press the POWER button on the control panel for ten seconds to perform System Reset. TV Channels SymptomRemarks 1.The TV takes several seconds to respond to channel changes. It is normal for digital channels to take longer to tune in.• Press ENTER after entering a channel number to avoid • delays. Use a 4-digit number for an over-the-air digital channel.• Use a 6-digit number for digital cable channels if your cable • service is able to recognize 6-digit channel numbers. 2.You cannot access a channel.Use number keys instead of CHANNEL Up/Down.• Be sure the channel you want to view is in memory.• Check that the TV is switched to the correct device or • antenna for that channel by pressing the ACTIVITY key. Make sure the Lock > Parent menu lock is set to Off.• If you cannot tune to a virtual digital channel even though the • TV has already memorized digital channels, tune to the physi- cal channel number used by the broadcaster. The virtual channel will then be automatically added to memory. You may be trying to tune to an analog channel that is no • longer broadcasting. 3.When ChannelView list is displayed, informa- tion appears incomplete Press INFO to update the display for the highlighted channel.• Program information is displayed only for the currently tuned • channel. Available information is sent from the broadcaster or cable • provider. No other data is available. Make sure the TV clock is set correctly.•
Appendices 85 Appendix E: Troubleshooting, continued Picture SymptomRemarks 1.Picture does not look like a high-definition picture. Not all signals are high-definition signals. To receive high-defini- tion programming from your cable or satellite provider, you must subscribe to the provider’s high-definition service. Some over- the-air broadcasts are in high-definition and can be received with a high-quality antenna suited to your location. 2.TV has sound but no picture.Check that all video inputs are plugged in firmly.• Press and hold the POWER button on the control panel for • ten seconds to perform System Reset. 3.Picture has become dimmer.Adjust picture brightness and contrast to maximum levels. 4.There is a large black or gray rectangle on the screen. The TV’s analog closed captioning has been set to “text” mode in the Captions menu. Turn off because there is no text informa- tion being broadcast. 5.You cannot view a picture when playing a VHS tape. Check your VCR’s owner’s guide for further troubleshooting. 6.VCR or DVD player’s on-screen menus jitter up and down. Stop playback. Possible cause: Many VCRs and DVD players provide on-screen menus at only half-resolution that may appear to jitter up and down. 7.When viewing a stopped VCR, white lines are rolling on the screen. • Turn off video mute for the VCR. • Begin playing the tape. • Change the VCR input from Line 1 to the VCR antenna input. 8.A color program appears as a black and white image, or the colors are dim, or the screen is black. The PerfectColor color balance has been incorrectly set. Reset the PerfectColor balance. 9.Picture from an HDMI input is noisy (poor quality). Upgrade a Category 1 (unmarked) HDMI cable to a Category 2 high-speed HDMI cable. 10.The image from a computer appears dis- torted when viewed on the TV. Normal TV operation. The TV does not correct distortion in • the picture from a computer because the correction process may cut off the edges of the image. The aspect ratio may be wrong for the image. Press MORE • and then 0 (FORMAT) to change. Sound SymptomRemarks 1.There is no sound even when the volume is turned up. • Check if the MUTE key is on. • The TV’s “Listen to:” setting may be set to SAP (analog program from the ANT input) but no SAP is being broadcast. • Check that the Speakers option is set to TV to hear sound from the TV speakers. Possibly sound is being sent to one of the audio outputs for an A /V receiver or headphones. • If using an A /V receiver, check that the Speakers option is set to AV Receiver to hear sound from the A /V receiver speakers. • Press and hold the POWER button on the control panel for 10 seconds to perform System Reset.
86 Appendices Appendix E: Troubleshooting, continued Sound SymptomRemarks 2.The sound does not match the screen picture. The TV’s “Listen to:” setting may be set to SAP (analog program from the ANT input). 3.The sound from my A /V receiver does not match the screen picture (I should hear the correct audio from my A /V receiver). Check that DIGITAL AUDIO OUTPUT and/or AVR AUDIO • OUTPUT on TV’s main panel is connected to the A /V receiver. Without this connection, devices connected only to the TV (and not the A /V receiver) can be heard only from the TV speakers. Note that this includes the ANT input, a device (such as a camcorder) connected to the convenience panel, and any other device sending audio to the TV only. If using a NetCommand-controlled A /V receiver, NetCommand • may be selecting the wrong A /V receiver audio input. Check the A /V receiver’s NetCommand setup in the Inputs > AVR menu. 4.Cannot select an audio-only device; it does not appear in the Activity menu. Plug an unused video plug into the Y/ V I D E O jack to activate Auto Input Sensing and make the audio device selectable in the Activity menu. 5.Sound is coming from the TV speakers instead of the A /V receiver. Disconnect headphones. Connect the TV’s AUDIO OUT to the A /V receiver and select AV Receiver from the New Device Found screen. NetCommand IR Control (NetCommand-equipped models only) SymptomRemarks 1.Cannot see the menu from the A /V Receiver.A /V Receiver Set Up for Audio-Only Switching• The A /V Receiver is not connected to any video input of the TV. To check the A /V Receiver menu, temporarily plug into an unused input of the TV, such as Input 3. Exit the New Device Found screen and select Input 3 from the Activity menu. Press MENU on the A /V receiver’s remote control. A /V Receiver Set Up for Audio and Video Switching over • HDMI Use the MENU key on the A /V receiver’s remote control. A /V Receiver with • HDMI Control Switch the remote control to AUDIO mode. Press the MORE key and then 1 (Menu). 2.NetCommand unable to learn specific device keys. A /V Device does not use IR format for remote control • signal. ITT and RF formats cannot be learned. Room lighting may affect the signal. Have the remotes very • close (6 inches or less) to the TV during Learning. If learning a Mitsubishi remote control, make sure mode is • not set to TV. Some, but not all, device key functions can be learned by • NetCommand. For example, POWER and PLAY may be learned, but other functions may not. The signal from the remote control may not be strong • enough. Insert fresh batteries and try Learning again.
Appendices 87 Appendix E: Troubleshooting, continued NetCommand IR Control (NetCommand-equipped models only) SymptomRemarks 3.The A /V receiver is the selected audio source but there is no sound. A /V Receiver Set Up for Audio-Only Switching• Check to see if the A /V Receiver power is turned on. - With A /V receiver power turned on, redisplay the Activ- - ity menu and press ENTER to allow NetCommand to correctly select the A /V Receiver input. Incorrect setup in the Inputs > AVR menu. Check the - device connection assigned in the AVR menu. A /V Receiver Set Up for Audio and Video Switching over HDMI• Check to see if the A /V Receiver power is turned on. - If the device is connected only to the TV (e.g., on ANT - or a front panel input), verify that the TV’s AUDIO OUTPUT is connected to the A /V receiver. The A /V receiver is not switching properly because - you have not learned the IR codes for the A /V receiver inputs to which your devices are connected. 4.There is no sound from the A /V receiver for my DVD player or other surround sound device even though I learned the IR code for the A /V receiver’s DVD input or other input. (A /V Receiver Set Up for Audio-Only Switch- ing) NetCommand A /V receiver setup for the DVD player or digital surround sound device or other device is not switching prop- erly. See “Automatic Switching (Audio or Audio/Video),” page 63, and perform A /V receiver setup for a digital surround sound device. 5.There is no sound or picture from the A /V receiver for my DVD player or other device connected to the A /V receiver; the A /V receiver should be sending video to the TV over an HDMI cable. (A /V Receiver Set Up for Audio and Video Switching over HDMI) The NetCommand A /V receiver setup is not switching audio and video inputs properly because you did not “learn” the A /V receiver’s IR codes for the device inputs. See “Case 3: Auto- matic Audio and Video Switching via HDMI,” page 65. 6.I’ve selected my DVD player or other sur- round sound device in combination with the TV speakers but hear no sound from the TV speakers. A /V Receiver Set Up for Audio-Only Switching• If you have only an audio connection from the device to the A /V receiver, a physical audio connection from the device to the TV is also required. Connect the left and right audio output from the device - to the appropriate TV audio input. Now you can hear audio from the device through either the TV speakers or the A /V receiver. To switch audio sources, press MORE 9 (Audio), press - to show the Speakers option, then press to select AV Receiver or TV. A /V Receiver Set Up for Audio and Video Switching over HDMI• With your DVD player connected to the A /V receiver, only video is passed from the A /V receiver to the TV because of copy-protection restrictions on the HDMI signal 7.I “learned” the RECORD key for my VCR/DVR but when I pressed the RECORD key, the VCR/DVR did not record anything. Check that the VCR or DVR is receiving a signal directly from your cable box or satellite receiver.
88 Trademark and License Information LICENSOR’S SUPPLIERS DO NOT MAKE OR PASS ON TO END USER OR ANY OTHER THIRD PARTY, ANY EXPRESS, IMPLIED OR STATUTORY WARRANTY OR REPRESENTATION ON BEHALF OF SUCH SUPPLIERS, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABIL- ITY OR FITNESS FOR A PARTICULAR PURPOSE. Manufactured under license from Cambridge Mechatronics Ltd. Rapidfire and the 1... logo are trademarks of Cambridge Mechatronics Ltd Manufactured under license from Dolby Laboratories. Dolby is a trademark of Dolby Laboratories. ENERGY STAR® and the ENERGY STAR mark are registered U.S. marks. ENERGY STAR is a registered mark owned by the U.S. government. HDMI™ the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. Imaging Science Foundation Certified Calibration Controls The software in this TV is based in part on the work of the Independent JPEG Group, copyright © 1991-1998, Thomas G. Lane, all rights reserved. x.v.Color and the x.v.Color logo are trademarks of Sony Corporation. VUDU™ is a trademark of VUDU, Inc. ChannelView™, DeepField™ Imager, Easy Connect™, NetCommand®, PerfectColor™, PerfecTint™, Plush 1080p® 5G, SharpEdge™, Smooth120Hz™ Film Motion, Unisen™ are trademarks of Mitsubishi Digital Electronics America, Inc. Trademark and License Information Network Service Disclaimer Third party content and services, including without limitation home entertainment services by VUDU, Inc., are provided in accordance with whatever terms and conditions are established by the third party providers and agreed to by you. Mitsubishi Digital Electronics America (“MDEA”) has no control over any such third parties or any agreement you reach with them. MDEA has no control over the networks or transmission facilities by which content and services are provided by third parties. Your connection to the internet may vary in availability and quality. Customer service questions are to be directed to the third-party provider, not MDEA. MDEA DOES NOT WARRANT CONTENT OR SERVICES PROVIDED BY ANY THIRD PARTY, EITHER EXPRESSLY OR IMPLIEDLY, FOR ANY PURPOSE. MDEA DOES NOT WARRANT THAT ANY THIRD PARTY SERVICE WILL REMAIN AVAILABLE FOR ANY PERIOD OF TIME OR THAT IT WILL BE SATISFACTORY, UNIN- TERRUPTED OR ERROR FREE. MDEA EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO ANY THIRD PARTY CONTENT AND SERVICES. MDEA WILL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE, WHETHER IN CONTRACT OR TORT OR OTHER LEGAL THEORY, FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, ATTORNEY FEES, EXPENSES, OR ANY OTHER DAMAGES ARISING OUT OF, OR IN CONNEC- TION WITH, YOUR USE OF ANY CONTENT OR SERVICE THAT IS PROVIDED TO YOU BY ANY THIRD PARTY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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You may modify your copy or copies of the Program or any portion of it, thus forming a work based on the Program, and copy and distribute such modifica-tions or work under the terms of Section 1 above, provided that you also meet all of these conditions: a) You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change. b) You must cause any work that you distribute or publish, that in whole or in part contains or is derived from the Program or any part thereof, to be licensed as a whole at no charge to all third parties under the terms of this License. c) If the modified program normally reads commands interactively when run, you must cause it, when started running for such interactive use in the most ordinary way, to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty (or else, saying that you provide a warranty) and that users may redistribute the program under these conditions, and telling the user how to view a copy of this License. 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Thus, it is not the intent of this section to claim rights or contest your rights to work written entirely by you; rather, the intent is to exercise the right to control the distribution of derivative or collective works based on the Program. In addition, mere aggregation of another work not based on the Program with the Program (or with a work based on the Program) on a volume of a storage or distribution medium does not bring the other work under the scope of this License. 3. You may copy and distribute the Program (or a work based on it, under Section 2) in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following: