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Miele W 3923 Wps Operating Instructions

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Page 41

With the help of the following notes, minor faults in the performance of the
machine, some of which may result from incorrect operation, can be put right
without contacting the Service Department.
,Repair work to electrical appliances should only be carried out by a
suitably qualified person in strict accordance with current local and national
safety regulations. Repairs and other work by unqualified persons could be
dangerous. The manufacturer cannot be held liable for unauthorised work.
The programme...

Page 42

Fault messages in the display
Problem Possible cause RemedyA
2Fault
Check drainage
system–The water outlet is
blocked or
restricted.
–The drain hose has
been fixed too high.–Clean the drain filter and
the drain pump.
–The maximum delivery
head is 1 m.
2Fault
Water intake
Open stopcockThe water inlet is
blocked or restricted.Check whether
–the stopcock is opened
properly.
–the inlet hose is kinked.
LWaterproof system
activated
Close the stopcockThe water protection
system has reacted.Call the Service...

Page 43

Problems with the load size indicator or calibrating to zero
Problem Possible cause Remedy
The display indicates
a load of

Page 44

General problems
Problem Possible cause Remedy
The machine shakes
during the spin cycle.The machine feet are not
level.Level the machine (see
Installation).
The laundry has not
been spun properly and
is still wet.The machine detected an
imbalance during the final
spin and reduced the
spin speed automatically.Include both large and
small items in the load as
this will give better
distribution.
The laundry has not
been spun satisfactorily.The spin speed selected
was too low.Select a higher spin
speed next...

Page 45

An unsatisfactory wash result
Problem Possible cause Remedy
Liquid detergent
does not give the
required result.Liquid detergents
usually contain no
bleaching agents.
They do not remove
fruit, coffee and tea
stains.–Use a general purpose
detergent containing a
bleaching agent.
–Pour stain removers into
compartmentjof the
dispenser drawer and liquid
detergent into a dispenser ball.
–Never put stain removers and
liquid detergent together in the
dispenser drawer.
Grey, greasy
particles cling to
washed...

Page 46

The door will not open
Possible cause Remedy
The machine is not
connected to the
electricity supply and/or is
not switched on.Insert the plug in the socket and switch on and/or
switch the machine on with theI-On/0-Offbutton.
The safety lock has been
activated.Deactivate the safety lock as described in
Changing the programme sequence - Safety
lock.
Access via a code has
been activated.Deactivate the code as described in Settings
menu.
Power cut.Open the drum door as described in the next
section.
The door...

Page 47

Opening the drum door in the
event of a blocked drain outlet
and/or power failure
^Switch the washing machine off.
There is a lever behind the detergent
drawer fascia panel.
^Remove the lever.
^
Use it to open the access flap.Blocked drain outlet
If the drain outlet is blocked, up to
25 litres of water will be retained in the
machine.
,Caution: if laundry has been
washed at a high temperature, water
draining out of the machine will still
be hot. Danger of scalding!
Procedure for draining the machine...

Page 48

Once the flow of water ceases:
^Remove the drain filter completely.
^Clean it thoroughly.
^
Remove any foreign objects (e.g.
buttons, coins, etc.) and fluff from the
filter housing. Turn the impeller by
hand to check that it rotates freely.
Any foreign object causing an
obstruction should be removed.
^
Put the drain filter back in place and
secure.
,Make sure the drain filter is
securely tightened. Otherwise there
is a risk of water leakage during use.
Opening the drum door
,Always make sure that the...

Page 49

In the event of any faults which you
cannot remedy yourself, please
contact:
–your Miele Dealer or
–the Miele Customer Contact Centre
(see back cover for contact details).
When contacting your Dealer or Miele,
please quote the model and serial
number of your machine, both of which
are shown on the data plate visible
above the porthole glass when the door
is open.Future updates (PC)
The indicator light marked PC is the
interface used by Miele service
technicians during servicing work for
testing purposes...

Page 50

Front view
aInlet hose with Waterproof system
bElectricity supply cable
c-fFlexible drain hose (with
detachable swivel elbow)
gControl panelhDetergent dispenser drawer
iDrum door
jAccess to drain filter, drain pump
and emergency release
kHandle recesses for moving the
machine
lFour height adjustable feet
Installation and connection
50
 
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