Miele W 3240 Operating Instructions

							Disconnect the machine from the
mains electricity supply and
withdraw the plug from the socket
before cleaning the machine.
The washing machine must not
be hosed down.
A range of Miele branded cleaning and
conditioning agents is available to
order from the Miele Spare Parts
Department, or via the internet on
www.miele-shop.com.
External casing and fascia
panel
Clean the casing using a Miele E-Cloth,
or with a mild, non-abrasive cleaning
agent or soap and water using a well
wrung-out cloth. Wipe dry with a soft
cloth.
The drum and any stainless steel
outer panels can be cleaned using a
suitable stainless-steel cleaning
agent following the instructions on
the packaging.
Do not use solvents, abrasive
cleaners, glass cleaners or
all-purpose cleaning agents.
These might damage plastic
surfaces and other components
because of the chemicals they
contain.Extra cleaning
Carry out a hot wash (70°C or above)
with powder detergent approx. every 6
weeks to help prevent deposits building
up in the machine. These can occur
when washing is mainly done at low
temperatures, and can lead to
unpleasant smells. If you have no
reason to wash occasionally at this high
temperature, then run a Cottons 95°C
programme with detergent but no
laundry at regular intervals.
Cleaning the detergent
dispenser drawer
Remove detergent residues regularly.

Pull out the detergent dispenser
drawer until a resistance is felt. Press
down the release catch and at the
same time pull the drawer right out of
the machine.

Clean the detergent drawer with
warm water.
Cleaning and care
31
 
						

							Clean the siphon.
1. Remove the siphon from
compartmentand rinse under
warm running water. Clean the
siphon tube in the same way.
2. Replace the siphon.
If starching frequently, thoroughly
clean the siphon and siphon tube
regularly. A build-up of starch will
cause them to get clogged.Cleaning the detergent dispenser
drawer housing
Use a bottle brush to remove
detergent residues and limescale
from the jets inside the detergent
dispenser drawer housing.
Cleaning and care
32
 
						

							Cleaning the water inlet filters
The washing machine has two filters to
protect the inlet valves.
These filters should be checked every
six months or so, or more often if there
are frequent interruptions to the water
supply.
To clean the filter in the union in the
open end of the inlet hose:
First turn off the stopcock.

Unscrew the threaded union
connecting the free end of the inlet
hose to the stopcock.

Remove rubber seal1from the
recess.

Using pointed pliers, take hold of
plastic filter bar2, remove the filter
and clean it.

Put the filter and seal back in the
reverse order and reconnect the
hose.

Turn on the stopcock and check the
connection is watertight. If it leaks,
tighten the connection.To clean the filter in the water inlet
valve:
Using pliers, carefully loosen the
ribbed plastic nut on the inlet valve
and unscrew.
Use pointed nose pliers to withdraw
the plastic filter by the bar (see
illustration). Clean, put back and
secure.
The two filtersmustbe put back in
place after cleaning.
Cleaning and care
33
 
						

							With the help of the following notes minor faults in the performance of the
machine, some of which may result from incorrect operation, can be put right
without contacting the Service Department.
Repair work to electrical appliances should only be carried out by a
suitably qualified person in strict accordance with local and national safety
regulations. Repairs and other work by unqualified persons could be
dangerous. The manufacturer cannot be held liable for unauthorised work.
The programme does not start
Problem Possible cause Remedy
TheAnti-crease/Finish
indicator light is not on,
or the indicator light for
theStartbutton is not
flashing.There is no power to
the machine.Check whether
– the mains plug is plugged
in and switched on.
– the fuse or circuit breaker
has tripped.
– the drum door is closed
properly.
Problem solving guide
34
 
						

							The wash programme stops and a fault indicator light comes
on
Problem Possible cause Remedy
TheCheck drainlight
flashes. – – – appears
in the display.The water outlet is
blocked.Clean the drain filter and the
drain pump as described in
Problem solving guide -
Opening the drum door in
the event of a blocked drain
outlet and/or power failure.
The drain hose has
been fixed too high.The maximum delivery head
is1m.
TheCheck inletlight
flashes. – – – appears
in the display.The water inlet is
blocked.Open the stopcock.
The filter in the water
inlet hose is dirty.Clean the filter.
TheCheck inletand
Check drainlights are
flashing. – – –
appears in the display.The water protection
system has reacted.Call the Service Department.
TheSoak/Pre-washor
Rinsesindicator light is
flashing. – – –
appears in the display.There is a fault. Start the programme again.
If the fault indicators occur
again, contact the Service
Department.
To switch off the fault indicator: switch the washing machine off with the
I-On/0-Offbutton and turn the programme selector toFinish.
Problem solving guide
35
 
						

							A fault indicator light comes on but the wash programme
continues as normal
Problem Possible cause Remedy
TheCheck drainlight
flashes.The drain outlet is
restricted.Clean the drain filter and the drain
pump as described in Problem
solving guide - Opening the drum
door in the event of a blocked
drain outlet and/or power failure.
TheCheck inletlight
flashes.The water inlet is
restricted.Check whether
–the stopcock is opened wide
enough.
– the inlet hose is kinked.
The filter in the
water inlet hose is
dirty.Clean the filter.
TheExcess detergent
check light comes on.Excessive foam
has built up
during washing.Use less detergent next time and
follow the manufacturer’s
instructions on dosage given on
the packaging.
TheMain wash
indicator light is
flashing.There is a fault. Start the programme again.
If the fault indicator occurs again,
contact the Service Department.
TheAnti-crease/Finish
indicator light is
flashing.The position of the programme selector was altered
after the start of the programme. Turn the programme
selector back to the programme previously chosen.
To switch off the fault indicator: switch the washing machine off with the
I-On/0-Offbutton and turn the programme selector toFinish.
Problem solving guide
36
 
						

							General problems
Problem Possible cause Remedy
The machine shakes
during the spin cycle.The machine feet are not
level.Level the machine (see
Installation and
connection).
The laundry has not
been spun properly and
is still wet.The machine detected an
imbalance during the final
spin and reduced the
spin speed automatically.Include both large and
small items in the load as
this will give better
distribution.
The laundry has not
been spun satisfactorily.The spin speed selected
was too low.Select a higher spin
speed next time.
The pump makes
strange noises.This is not a fault! These noises occur at the end of
a pump sequence as a normal part of the operation.
There is a lot of
detergent residue in the
detergent drawer.The water pressure is too
low.– Clean the filter in the
water inlet.
– Select Water plus.
Powder detergent used
with water softeners can
be sticky.– Clean the detergent
drawer.
– Add washing powder
and then add the
water softener.
Fabric conditioner is not
completely dispensed or
too much water remains
in thecompartment.The siphon tube is not
correctly positioned or is
clogged up.Clean the siphon, (see
Cleaning and care -
Cleaning the detergent
dispenser drawer).
When laundry is dry it
feels hard to the touch.Too vigorous wash
action.Programme in gentle
action and more water.
Not enough detergent
used.Increase detergent dose
to prevent limescale
build up in laundry.
No fabric conditioner
used.Use fabric conditioner in
last rinse.
Problem solving guide
37
 
						

							An unsatisfactory wash result
Problem Possible cause Remedy
Liquid detergent
does not give the
required result.Liquid detergents
usually contain no
bleaching agents.
They do not remove
fruit, coffee and tea
stains.–Use a general purpose
detergent containing a
bleaching agent.
–Pour stain removers into
compartmentof the
dispenser drawer and liquid
detergent into a dispenser ball.
–Never put stain removers and
liquid detergent together in the
dispenser drawer.
Grey, greasy
particles cling to
washed laundry.Insufficient amounts of
detergent were used
to break down the
particles of grease in
heavily soiled laundry.– Use more detergent.
– Before washing the next load
run aCottons 95°Cprogramme
with powder detergent but
without a load.
A stale smell is in
the drum and on
laundry.Low temperature
washing.– Before washing the next load
run aCottons 95°Cprogramme
with powder detergent but
without a load.
White residues
which look like
powder detergent
are seen on dark
textiles after
washing.The detergent
contained compounds
(zeolites) to aid water
softening which are
not soluble in water.
They have ended up
on the laundry.–
Try and brush off the residues
with a soft brush once the
laundry is dry.
–
Wash dark textiles using a
detergent which contains no
zeolites. Liquid detergents
usually contain no zeolites.
–
Use theDark garments
programme.
Clothes are coming
out creased.The machine was
overloaded.–
Reduce quantity of clothes in
drum.
The wrong
programme was used.–
Check care labels and the
programme chart.
–
Use easy iron conditioners.
Problem solving guide
38
 
						

							The drum door does not open when you press the Door button
Possible cause Remedy
The machine is not
connected to the
electricity supply and / or
is not switched on.Insert the plug in the socket and switch on and / or
switch the machine on with theI-On/0-Offbutton.
Power cut.Open the drum door as described in Opening the
drum door in the event of a blocked drain outlet
and/or power failure.
The door was not
correctly engaged.Press hard against the lock side of the drum door
and then press theDoorbutton.
There is still water in the
drum and the machine is
unable to drain.Clean the drain filter and the drain pump as
described in the next section.
For safety reasons the drum door cannot be opened if the suds temperature is
higher than 55°C.
Problem solving guide
39
 
						

							Opening the drum door in the
event of a blocked drain outlet
and/or power failure
Switch the washing machine off.
There is a lever behind the detergent
drawer fascia panel.
Remove the lever.

Use it to open the access flap.Blocked drain outlet
If the drain outlet is blocked, up to
25 litres of water will be retained in the
machine.
Caution: if laundry has been
washed at a high temperature, water
draining out of the machine will still
be hot. Danger of scalding!
Procedure for draining the machine
Place a suitable container under the
access flap.
When draining water from the
machine, donotunscrew the drain
filter completely or take it right out.

Unscrew the drain filter lid until water
runs out.
To interrupt the flow of water:

Tighten the drain filter back up again.
Problem solving guide
40