Miele W 1613 Operating Instructions
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,Disconnect the machine from the mains electricity supply and withdraw the plug from the socket before cleaning the machine. ,The washing machine must not be hosed down. A range of Miele branded cleaning and conditioning products are available to order from your Dealer, the Miele Spare Parts Department or via the internet on www.miele-shop.com. External casing and fascia panel ^Clean the casing with a mild non-abrasive cleaning agent or soap and water using a well wrung-out cloth. Wipe dry with a soft cloth. ^The drum can be cleaned using a suitable proprietary stainless-steel cleaning agent following the manufacturers instructions on the packaging. ,Do not use solvents, abrasive cleaners, glass cleaners or all-purpose cleaning agents. These might damage plastic surfaces and other components because of the chemicals they contain.Extra cleaning Carry out a hot wash (70°C or above) with powder detergent approx. every 6 weeks to help prevent deposits building up in the machine. These can occur when washing is mainly done at low temperatures, and also lead to unpleasant smells. If you have no reason to wash occasionally at this high temperature, then run a Cottons 95°C programme with detergent but no laundry at regular intervals. Cleaning the detergent dispenser drawer Remove detergent residues regularly. ^ Pull out the detergent dispenser drawer until a resistance is felt. Press down the release catch and at the same time pull the drawer right out of the machine. ^ Clean the detergent drawer with warm water. Cleaning and care 31
Cleaning the siphon and conditioner channel 1. Remove the siphon from compartment§and rinse under warm running water. Clean the siphon tube in the same way. 2. Replace the siphon. ^ Clean the fabric conditioner channel using a brush and warm water. If starching frequently, thoroughly clean the siphon, the siphon tube and the fabric conditioner channel regularly. A build-up of starch will cause them to get clogged.Cleaning the detergent dispenser drawer housing ^Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing. Descaling the machine If the correct amount of detergent is dispensed, the machine should not need to be descaled. If, however, you do wish to descale the machine only use proprietary non-corrosive descaling agents and strictly observe the instructions on the packaging. Cleaning and care 32
Cleaning the water inlet filters The washing machine has two filters to protect the inlet valves. These filters should be checked every six months or so, or more often if there are frequent interruptions to the water supply. To clean the filter in the union in the open end of the inlet hose: ^First turn off the stopcock. ^Unscrew the threaded union connecting the free end of the inlet hose to the stopcock. ^ Remove the rubber seal1from the recess. ^ Using pointed pliers, take hold of the plastic filter bar2, remove the filter and clean it. ^ Put the filter and seal back in the reverse order and reconnect the hose. ^ Turn on the stopcock and check the connection is watertight. If it leaks, tighten the connection.To clean the filter in the water inlet valve: ^Using pliers, carefully loosen the ribbed plastic nut on the inlet valve and unscrew. ^Use pointed nose pliers to withdraw the plastic filter by the bar (see illustration). Clean, put back and secure. The two filtersmustbe put back in place after cleaning. Cleaning and care 33
With the help of the following notes, minor faults in the performance of the machine, some of which may result from incorrect operation, can be put right without contacting the Service Department. ,Repair work to electrical appliances should only be carried out by a suitably qualified person in strict accordance with current local and national safety regulations. Repairs and other work by unqualified persons could be dangerous. The manufacturer cannot be held liable for unauthorised work. The programme does not start Problem Possible cause Remedy The display remains dark, and theStart/ Stopbutton indicator light does not come on.There is no power to the machine.Check whether – the mains plug is plugged in and switched on. – the fuse or circuit breaker has tripped. You are asked to enter a code.Access via a code has been activated.Enter the code and confirm the entry. Deactivate the code if you do not wish this message to appear in the display the next time the machine is switched on. The display is dark.The display has switched off automatically to save energy (Standby mode).Press a button. Standby comes to an end. Problem solving guide 34
Fault messages in the display Problem Possible cause RemedyA ;lights up in the display and Drain fault flashes.–The water outlet is blocked or restricted. –The drain hose has been fixed too high.–Clean the drain filter and the drain pump. –The maximum delivery head is 1 m. ;lights up in the display and Water inlet fault flashes.–The water inlet is blocked or restricted.Check whether –the stopcock is opened properly. –the inlet hose is kinked. – the water pressure is too low. ;lights up in the display and Waterproof fault flashes.The water protection system has reacted.Call the Service Department. ;lights up in the display and Technical fault flashes.There is a fault. Start the programme again. If the fault message appears again, contact the Service Department. Anti-crease Chk detergent flashes in the display.Excessive foam has built up during washing.Use less detergent next time and follow the manufacturers instructions on dosage given on the packaging. ATo switch off the fault message: Switch the machine off withI-On/0-Offbutton. Problem solving guide 35
General problems Problem Possible cause Remedy The machine shakes during the spin cycle.The machine feet are not level.Level the machine (see Installation). The laundry has not been spun properly and is still wet.The machine detected an imbalance during the final spin and reduced the spin speed automatically.Include both large and small items in the load as this will give better distribution. The laundry has not spun satisfactorily.The spin speed selected was too low.Select a higher spin speed next time. The pump makes strange noises.This is not a fault! These noises occur at the end of a pump sequence as a normal part of the operation. There is a lot of detergent residue in the detergent drawer.The water pressure is too low.– Clean the water inlet filter. – Select Water plus. Powder detergent used with water softeners can be sticky.Add washing powder and then add the water softener. Fabric conditioner is not completely dispensed or too much water remains in the§compartment.The siphon tube is not correctly positioned or is clogged up.Clean the siphon, (see Cleaning and care - Cleaning the detergent dispenser drawer). The display is in a different language.A different language has been selected in the Programmable functions - LanguageJmenu.Set the language you want. The flag symbol will guide you. When laundry is dry, it feels hard to the touch.Too vigorous wash action. Programme in gentle action and more water. Not enough detergent used.Increase detergent dose to prevent limescale build-up in laundry. No fabric conditioner usedUse fabric conditioner in last rinse. Problem solving guide 36
An unsatisfactory wash result Problem Possible cause Remedy Liquid detergent does not give the required result.Liquid detergents usually contain no bleaching agents. They do not remove fruit, coffee and tea stains.–Use a general purpose detergent containing a bleaching agent. –Pour stain removers into compartmentjof the dispenser drawer and liquid detergent into a dispenser ball. –Never put stain removers and liquid detergent together in the dispenser drawer. Grey, greasy particles cling to washed laundry.Insufficient amounts of detergent were used to break down the particles of grease in heavily soiled laundry.– Use more detergent. – Before washing the next load run aCottons 95°Cprogramme with powder detergent but without a load. A stale smell is in the drum and on laundry.Low temperature washing.– Before washing the next load run aCottons 95°Cprogramme with powder detergent but without a load. White residues which look like powder detergent are seen on dark textiles after washing.The detergent contained compounds (zeolites) to aid water softening which are not soluble in water. They have ended up on the laundry.– Try and brush off the residues with a soft brush once the laundry is dry. – Wash dark textiles using a detergent which contains no zeolites. Liquid detergents usually contain no zeolites. – Use theDark garments programme. Clothes are coming out creased.Programme was overloaded.– Reduce quantity of clothes in drum. The wrong programme was used.– Check care labels and the programme chart. – Use easy iron conditioners. Problem solving guide 37
The drum door does not open when you press the Door button Possible cause Remedy The machine is not connected to the electricity supply and/or is not switched on.Insert the plug in the socket and switch on and/or switch the machine on with theI-On/0-Offbutton. The safety lock has been activated.Deactivate the safety lock as described in Changing the programme sequence - Safety lock. Access via a code has been activated.Deactivate the code as described in Programmable functions - Code. Power cut.Open the drum door as described in the next section. The door was not correctly engaged.Press hard against the lock side of the drum door and then press theDoorbutton. There is still water in the drum and the machine is unable to drain.Clean the drain filter and drain pump as described in the next section. For safety reasons the drum door cannot be opened if the suds temperature is higher than 55°C. Problem solving guide 38
Opening the drum door in the event of a blocked drain outlet and/or power failure ^Switch the washing machine off. There is a lever behind the detergent drawer fascia panel. ^Remove the lever. ^ Use it to open the access flap.Blocked drain outlet If the drain outlet is blocked, up to 25 litres of water will be retained in the machine. ,Caution: if laundry has been washed at a high temperature, water draining out of the machine will still be hot. Danger of scalding! Procedure for draining the machine ^Place a suitable container under the access flap. When draining water from the machine, donotunscrew the drain filter completely or take it right out. ^ Unscrew the drain filter lid until water runs out. To interrupt the flow of water: ^ Tighten the drain filter back up again. Problem solving guide 39
Once the flow of water ceases: ^Remove the drain filter completely. ^Clean it thoroughly. ^ Remove any foreign objects (e.g. buttons, coins, etc.) and fluff from the filter housing. Turn the impeller by hand to check that it rotates freely. Any foreign object causing an obstruction should be removed. ^ Put the drain filter back in place and secure. ,Make sure the drain filter is securely tightened. Otherwise there is a risk of water leakage during use. Opening the drum door ,Always make sure that the drum is stationary before reaching into the machine to remove laundry. Reaching into a moving drum is extremely dangerous. ^ Pull the emergency release downwards (see illustration). The drum door will open. Problem solving guide 40