Miele G 5500 Operating Instructions
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Problem Possible fault Solution Glasses have a brown or blue discoloration; film cannot be wiped off.Detergent deposits. Change detergent right away. Glasses are dull and discolored; film cannot be wiped off.Glasses are not dishwasher safe. The surface is affected.There is no remedy. Only use dishwasher safe glasses. Tea or lipstick stains have not been completely removed.The wash temperature of the selected program was too low.Select a program with a higher wash temperature. The detergent has a low bleaching effect.Use a different detergent. Plastics are discolored.Natural dyes e.g. from carrots, tomatoes or ketchup may be the cause. Not enough detergent was used to break down natural dyes.Use more detergent (see Detergent). Discoloration is permanent. There are rust stains on cutlery.The affected items are not corrosion resistant.There is no remedy. Use only dishwasher safe cutlery. No program was run after refilling salt. Salt residuals got in the wash cycle.Start the Express program without a load after refilling salt (without the Turbo option). The salt container lid was not screwed on properly.Reseat it making sure it screws back on correctly. Frequently Asked Questions 51
Repairs In the event of a fault which you cannot correct yourself please contact the Miele Service Department at the phone number on the back of this booklet. Please quote the model type and number of your appliance. These can be found on the data plate along the right edge of the door. PC Update The Program Correction (PC) allows a technician to update the dishwasher to make use of new technology. When, for example, technological developments offer advanced modifications to your existing program cycles a service technician will be able to input these into your machine controls via the indicator light marked PC. Miele will provide information when such possibilities become available. MieleCare (USA only) MieleCare, our Extended Service Contract program, gives you the assurance of knowing that your appliance investment is covered by 5 years of worry free ownership. MieleCareis the only Extended Service Contract in the industry that guarantees repairs by a Miele Authorized Service Provider using genuine Miele parts. Only genuine Miele parts installed by factory trained professionals can guarantee the safety, reliability, and longevity of your Miele appliance. Please note that unless expressly approved in writing by Miele’s Service department, Extended Service Contracts offered by other providers for Miele products will not be recognized by Miele. Our goal is to prevent unauthorized (and untrained) service personnel from working on your Miele products, possibly doing further damage to them, you and/or your home. To learn more aboutMieleCare Extended Service Contracts, please contact your appliance dealer or visit us online at: http://mieleusa.com/mielecare After sales service 52
To transport the dishwasher, e.g. when moving to a new home, note the following: –Empty the dishwasher. –Secure any loose parts, e.g. hoses, cables, cutlery baskets. –Transport the dishwasher in the upright position. If unavoidable it may be transported on its back. Do not transport it on its side or on the door. Residual water in the machine could leak and cause electrical damage. Transport 53
User Maintenance Instructions To prevent accidents and appliance damage, read these instructions before installation or use.
Check and clean your dishwasher regularly. This will help avoid problems and faults. Abrasive cleaning agents, all-purpose cleaners, thinner or ammonia based cleaners should not be used on the dishwasher. Theywilldamage the surface. Wash cabinet Generally, the wash cabinet is self cleaning if the correct amount of detergent is used. The wash cabinet can be cleaned with a dishwasher cleaner such as Dis Cleaner available from your Miele dealer or online at www.mieleusa.com. Door and the door seal Wipe the door seals regularly with a damp cloth to remove food deposits. Food residue and spilled liquids should be wiped from the sides of the dishwasher door. These are outside of the wash cabinet and are not cleaned by water from the spray arms. Control panel The plastic control panel should only be wiped with a damp cloth or suitable cleaning agent designed for use on plastic. The appliance front and controls are not scratch proof. Remove spills immediately. Exterior Only use a conditioner suitable for your kitchen cabinetry. Clean wood only with a damp cloth and wipe dry. Clean the exterior with a solution of warm water and liquid soap applied with a soft sponge. Dry with a soft cloth. Glass cleaners may be used to clean the exterior. Howeverdo not allow them to sit or puddle, this can cause damage to the surface. Remove the cleaner promptly. To better maintain your appliance avoid the following: – cleaners containing soda, ammonia, thinners, or chlorides – cleaners containing descaling agents or lime removers, – abrasive cleaners, – stainless steel cleaners, – dishwasher soap (powder), – caustic (oven) cleaners, – scouring pads, steel wool, hard brushes, – metal scrapers, – steam cleaning products. Cleaning and Care 56
Triple filter system The triple filter system in the base of the wash cabinet retains coarse dirt from the suds solution, preventing it from reaching the circulation system and re-entering the cabinet through the spray arms. The dishwasher must not be used without all the filters in place. Collection of coarse dirt may cause the filters to clog. The level of soiling and time it takes before the filters need cleaning will vary depending on your household use. The message Check filterswill appear in the display after every 50 program cycles (factory default setting). The filter check frequency can be set from 30 and 60 program cycles (see Settings, filter check). Check the triple filter system. Clean the triple filter, if necessary. Confirm the message with the center button. The display changes to the Main menu. Cleaning the triple filter Turn the dishwasher off. Turn the handle counter-clockwise to release the triple filter system. Remove the triple filter system from the machine. Clean any solid particles and rinse the filter well under running water. Scrub with a nylon brush if necessary. Make sure that when cleaning the filters, no coarse dirt falls into the circulation system, causing a blockage. Cleaning and Care 57
To clean the inside of the filter, the flap must be opened: Push the clips together in the direction of the arrows as shown, and open the flap. Rinse all parts under running water. Close the flap so that the clip engages.Replace the triple filter so it lies flat in the base of the wash cabinet. Lock the filter by turning the handle clockwise, until the arrows point to each other. The triple filter system must be inserted correctly and locked. Otherwise large particles could get into the circulation system and cause a blockage. Cleaning and Care 58
Cleaning the spray arms Sometimes particles of food get stuck in the spray arm jets. The spray arms should be inspected and cleaned every 4 - 6 months. Turn off the dishwasher before cleaning. Removing the spray arms Remove the cutlery tray (if present). Push theupperspray arm up to engage the inner ratchet and unscrew the spray arm. Lift up themiddlespray arm,,to engage the ratchet and unscrew the spray arm,. Remove the lower basket.Pull thelowerspray arm firmly upwards to remove. Use a pointed object such as a toothpick to push food particles into the spray arm jets. Rinse thoroughly under running water. Return the spray arms and check that they rotate freely. Cleaning and Care 59
Cleaning the drain pump and non-return valve If the dishwasher is not completely drained at the end of a program, the drain pump or non-return valve may be blocked. Turn off the dishwasher and pull the plug. Remove the triple filter (see Triple filter system). Use a cup or bowl to scoop water out of the wash cabinet. Tilt the locking clamp to the side. Pull out the non-return valveand rinse it under running water. Remove all foreign objects from the non-return valve.The drain pump is beneath the non-return valve (see arrow). Remove all foreign objects from the drain pump (glass or bone splinters). Before returning the non-return valve, check that the drain pump is not blocked. Spin the propeller several times in both directions to check for obstructions. Carefully reinsert the non-return valve and secure it with the locking clamp. Make sure the locking clamp clicks into place! Cleaning and Care 60