Miele G 5100 Operating Instructions
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Factory default All settings can be reset to factory default. Press thebutton to turn the dishwasher off. Press and hold the Start / Stop button and turn the dishwasher on simultaneouslyusing thebutton. Keep the Start/Stop button pressed for at least four seconds until the Start / Stop indicator light comes on. If it does not come on, start over. Press the Delay start button 12 times. The Delay Start indicator will give one long flash and two brief flashes in intervals.The flashing sequence in the display shows what the current setting is. –P1: All setting are set to factory default settings. –P0: At least one setting has been changed. Press the Start / Stop button if you wish to reset the dishwasher to the default settings. The setting is saved immediately. Press thebutton to turn the dishwasher off. Additional options 41
Repairs should only be carried out by a qualified and trained person in accordance with local and national safety regulations. Unauthorized repairs could cause personal injury or machine damage. Technical faults Problem Possible fault Solution The Start / Stop indicator does not flash after the dishwasher is turned on with .The machine is not plugged in.Insert the plug. The fuse has tripped. Reset the circuit breaker. See data plate for minimum amperage. The dishwasher stops during a program.The fuse has tripped. Reset the circuit breaker. See data plate for minimum amperage. The program cycle indicators Cleaning, Drying and End flash at the same time. Fault code FXX appears in the time display.There may be a technical fault.– Turn the dishwasher off . After a few seconds: – Turn the dishwasher on . – Select the desired program with the Program button. – Press the Start / Stop button. If the problem persists, contact Technical Ser- vice. The drain pump is running when the door is open.Fault F70: The waterproof system has activated.– Turn off the water supply. – Contact Miele Technical Service. Frequently asked questions 42
Problems water Intake / Drain Problem Possible fault Solution The Intake / Drain indicator flashes.The water supply is closed.Open the water supply all the way. The dishwasher stops running. The Intake / Drain indicator flashes. Fault code FXX appears in the time display.Before fixing the fault: –Turn the dishwasher off . Fault F12/F13: Water intake fault.–Open the water supply all the way. –Clean the water intake filter, see Cleaning and care. – The water pressure at the water connection is lower than 4.35 psi. Consult a plumber. Fault F11: Water drain fault. There may be water in the wash cabinet.– Clean the triple filter. – Clean the drain pump and the non-return valve. See Cleaning and care for more information on the above. – Remove any kinks in the drain hose. Frequently asked questions 43
General problems with the dishwasher Problem Possible fault Solution The indicators and the display is dark. Only the Start/Stop indicator flashes slowly.The dishwasher has gone into Standby mode to save energy.Press thebutton to exit Standby mode. Detergent is left in the dispenser at the end of a program.The dispenser was damp when detergent was added.Dry the dispenser before adding detergent. The detergent lid cannot be closed properly.Detergent residue is blocking the catch.Remove the residue. The door and the interior walls are still wet after a program has finished.This is not a fault! It is the normal operating mode of the drying system.The moisture will evaporate after a short time. Water remains in the wash cabinet at the end of a program.Before fixing the fault: – Press thebutton to turn the dishwasher off. The triple filter in the wash cabinet is clogged.Clean the triple filter. See Cleaning and care. The drain pump or the non-return valve may be blocked.Clean the drain pump and the non-return valve, see Cleaning and care. The drain hose is kinked. Remove any kinks from the drain hose. Frequently asked questions 44
Sounds Problem Possible fault Solution There is a knocking noise in the wash cabinetThe spray arm is hitting an item in the basket.Interrupt the program, rearrange items blocking the spray arms. There is a rattling noise in the wash cabinetItems are not secure in the wash cabinet.Interrupt the program, and rearrange loose pieces. A foreign object (e.g. a cherry stone) has become lodged in the drain pump.Remove the foreign object from the drain pump (see Cleaning the drain pump and non-return valve) There is a knocking noise in the water lineThis may be caused by the installation or the diameter of the pipe.This has no effect on the dishwasher. If in doubt, contact a plumber. Frequently asked questions 45
Poor cleaning results Problem Possible fault Solution The dishes are not clean.The dishes were not loaded correctly.See Loading the dishwasher. The program was not powerful enough.Select a more intensive program (see Program Guide). Stubborn but normal soiling (e.g. coffee, tea).Use the function Adjust Sensor Wash (depending on model) (See Additional Options). Not enough detergent was dispensed.Use more detergent, or change the detergent. The spray arms are blocked. Turn the spray arms and rearrange the dishes if necessary. The triple filter in the wash cabinet is clogged or not correctly inserted. The spray arm jets might be clogged as a result.Clean the filter and insert it correctly. Clean the spray arm jets, if required (see Cleaning and care). The non-return valve is stuck open and blocked. Wash water will run back into the wash cabinet.Clean the drain pump and the non-return valve (see Cleaning and care). Glasses and cutlery show streaks. There is a bluish sheen on the surface of glasses and a film which can be wiped off.The rinse aid dosage is set too high.Reduce the dosage (see Rinse aid). Frequently asked questions 46
Problem Possible fault Solution Dishes are not dry, glasses and cutlery are spotted.The rinse aid setting may be too low, or the rinse aid reservoir is empty.Increase the dosage, refill the reservoir or switch the rinse aid product when refilling (see Rinse aid). Dishes were taken out too soon.Leave dishes in longer (see Use). A Tab product was used. These products have a low drying effect.Change the detergent, or refill the rinse aid (see Rinse aid). White residue is visible on cutlery and dishes. Clouding occurs on glassware and cutlery; film can be wiped off.Not enough rinse aid was used.Increase the dosage (see Setting the rinse aid dosage). The salt container is empty. Refill the salt container (see Filling the salt container). The salt container lid was not correctly screwed on.Reseat it making sure it screws back on correctly. Unsuitable Tab products were used.Use a different detergent. Use normal (powder or gel) detergent. The water softener is programmed on too low a setting.Program a higher water softener setting (see Water softener). Frequently asked questions 47
Problem Possible fault Solution Glasses have a brown or blue discoloration; film cannot be wiped off.Detergent deposits. Change detergent right away. Glasses are dull and discolored; film cannot be wiped off.Glasses are not dishwasher safe. The surface is affected.There is no remedy. Only use dishwasher safe glasses. Tea or lipstick stains have not been completely removed.The wash temperature of the selected program was too low.Select a program with a higher wash temperature. The detergent has a low bleaching effect.Use a different detergent. Plastics are discolored.Natural dyes e.g. from carrots, tomatoes or ketchup may be the cause. Not enough detergent was used to break down natural dyes.Use more detergent (see Detergent). Discoloration is permanent. There are rust stains on cutlery.The affected items are not corrosion resistant.There is no remedy! Use only dishwasher safe cutlery. No program was run after refilling salt. Salt residuals got in the wash cycle.Start the Express program without a load after refilling salt. The salt container lid was not screwed on properly.Reseat it making sure it screws back on correctly. Frequently asked questions 48
Repairs In the event of a fault which you cannot correct yourself please contact the Miele Service Department at the phone number on the back of this booklet. Please quote the model type and number of your appliance. These can be found on the data plate along the right edge of the door. PC Update The Program Correction (PC) allows a technician to update the dishwasher to make use of new technology. When, for example, technological developments offer advanced modifications to your existing program cycles a service technician will be able to input these into your machine controls via the indicator light marked PC. Miele will provide information when such possibilities become available. MieleCare (USA only) MieleCare, our Extended Service Contract program, gives you the assurance of knowing that your appliance investment is covered by 5 years of worry free ownership. MieleCareis the only Extended Service Contract in the industry that guarantees repairs by a Miele Authorized Service Provider using genuine Miele parts. Only genuine Miele parts installed by factory trained professionals can guarantee the safety, reliability, and longevity of your Miele appliance. Please note that unless expressly approved in writing by Miele’s Service department, Extended Service Contracts offered by other providers for Miele products will not be recognized by Miele. Our goal is to prevent unauthorized (and untrained) service personnel from working on your Miele products, possibly doing further damage to them, you and/or your home. To learn more aboutMieleCare Extended Service Contracts, please contact your appliance dealer or visit us online at: http://mieleusa.com/mielecare After sales service 49
To transport the dishwasher, e.g. when moving to a new home, note the following: –Empty the dishwasher. –Secure any loose parts, e.g. hoses, cables, cutlery baskets. –Transport the dishwasher in the upright position. If unavoidable it may be transported on its back. Do not transport it on its side or on the door. Residual water in the machine could leak and cause electrical damage. Transport 50