Miele Dishwasher G 1023 U Manual
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Cleaning the spray arms Particles of food can get stuck in the spray arm jets and bearings. The spray arms should therefore be inspected and cleaned regularly (approx. every 4 - 6 months). ^Switch the dishwasher off. Remove the spray arms as follows: ^Take out the cutlery tray (if your dishwasher is fitted with one). ^Push thetopspray arm upwards to engage the inner ratchet. Then unscrew the spray arm. ^ Push themiddlespray arms upwards ato engage the ratchet. Then unscrew the spray armb.^Remove the lower basket. ^Pull thelowerspray arm firmly upwards to remove it. ^ Use a pointed object to push food particles into the spray arm jets. ^ Rinse thoroughly under running water. ^ Replace the spray arms and check that they rotate freely. Cleaning and care 41
With the aid of the following guide, minor problems can be easily corrected without calling in a Miele service technician, saving you both time and money. ,Repairs should only be carried out by a suitably qualified and trained person in strict accordance with current local and national safety regulations. Unauthorised or incorrect repairs could cause personal injury or damage to the appliance. Technical problems Problem Possible cause Remedy No indicator lights are lit up or flashing.The appliance is not plugged in.Insert the plug and switch on at the socket. The fuse is defective or has tripped.Reset or replace the fuse. (Minimum fuse rating - see data plate). The dishwasher does not start after the Start/Stop button has been pressed.The programme selector is not pointing to a programme position.– Turn the programme selector to the required programme. – Press the Start/Stop button. The dishwasher stops during a programme.The fuse is defective or has tripped.Reset or replace the fuse. (Minimum fuse rating - see data plate). Problem solving guide 42
Problem Possible cause Remedy The Wash/Rinse, Drying and End indicator lights flash simultaneously.There may be a technical fault.–Switch the dishwasher off using theKbutton. After a few seconds: –Switch the dishwasher on. –Turn the programme selector to the required programme. –Press the Start/Stop button. If the programme seq uence indicator lights flash again, there is a technical fault. – Call the Service Department. The drain pump works even when the door is open.The Waterproof system has reacted.– Close the stopcock. – Call the Service Department. Problem solving guide 43
The dishwasher does not fill/drain. Problem Possible cause Remedy The Inlet/Drain check indicator flashes.The stopcock is closed.Open the stopcock fully. The dishwasher stops during a programme. The Inlet/Drain indicator flashes.Before rectifying the problem you must: –Switch the dishwasher off using theKbutton. Water intake is restricted.–Open the stopcock fully. –Clean the water inlet filter (see Maintenance). –The water pressure at the intake is lower than 30 kPa (0.3 bar). Seek professional advice. Water outlet is restricted, water remains in the wash cabinet at the end of a programme.– Clean the filter combination. See Cleaning and care. – Clean the drain pump. See Maintenance. – Clean the non-return valve. See Maintenance. – Remove any kink in the drain hose. Problem solving guide 44
General problems Problem Possible cause Remedy Detergent residue is left in the dispenser at the end of a programme.The dispenser was still damp when detergent was added.Make sure the dispenser is dry before adding detergent. The detergent dispenser lid cannot be closed properly.Clogged detergent residue is blocking the catch.Clean the detergent from the catch. At the end of a programme there is a film of moisture on the inside of the door and the interior walls.This is caused by the drying system and does not indicate a fault.The moisture will dissipate after a short while. Water remains in the wash cabinet at the end of a programme.Before rectifying the problem you must: – Switch the dishwasher off with theKbutton. The filter combination in the wash cabinet is clogged.Clean the filter combination. See Cleaning and care. The drain pump or non-return valve may be blocked.Clean the drain pump or the non-return valve. See Maintenance. The drain hose is kinked. Remove any kink from the drain hose. Problem solving guide 45
Noises Problem Possible cause Remedy Knocking noise in the wash cabinet.A spray arm is knocking against an item in a basket.Interrupt the programme, and rearrange the items which are obstructing the spray arm. Rattling noise in the wash cabinet.Items of crockery are insecure in the wash cabinet.Interrupt the programme, and rearrange the items of crockery. Knocking noise in the water pipes.This may be caused by the on-site installation or the cross-section of the piping.This has no influence on dishwasher function. If in doubt, contact a suitably qualified plumber. Problem solving guide 46
Unsatisfactory washing result Problem Possible cause Remedy The dishes are not clean.The dishes were not loaded correctly.See notes in Loading the dishwasher The programme was not powerful enough.Select a more intensive programme. See Programme chart. Not enough detergent was dispensed.Use more detergent, or change your detergent. Items are blocking the path of the spray arms.Rearrange the items so that the spray arms can rotate freely. The filter combination in the base of the wash cabinet is not clean or is not correctly fitted. This may cause the spray arm jets to get blocked.Clean and/or fit the filter combination correctly. Clean the spray arm jets. See Cleaning and care. The non-return valve is open and blocked. Dirty water has flowed back into the wash cabinet.Clean the drain pump and the non-return valve. See Maintenance - Cleaning the drain pump and non-return valve. Smearing appears on glassware and cutlery, there is a bluish sheen on the surface of glassware; film can be wiped off.The rinsing agent dosage is set too high.Reduce the dosage. See Before using for the first time - Rinse aid. Problem solving guide 47
Problem Possible cause Remedy Dishes, cutlery and glasses are not dry or are flecked.The amount of rinse aid may be insufficient, or the rinse aid reservoir empty.Replenish the reservoir, increase the dosage or change the brand of rinse aid. See Before using for the first time. Crockery was taken out of the cabinet too soon.Leave it in for longer. See Operation. White residue is visible on cutlery and crockery, clouding occurs on glassware; film can be wiped off.Not enough rinse aid was used.Increase the dosage. See Before using for the first time - Rinse aid. There is no salt in the salt reservoir.Fill the salt reservoir. See Before using for the first time - Filling the salt reservoir. The salt reservoir cap has not been screwed on correctly.Replace it, making sure that it screws back on correctly. An unsuitable combination detergent has been used.Change your detergent. Use a standard liquid, tablet or powder detergent. The water softener is programmed to a setting which is too low.Select a higher water softener setting. See Before using for the first time. Problem solving guide 48
Problem Possible cause Remedy Glassware has a brown or blue tinge, and film cannot be wiped off.This may be caused by the detergent.Change your detergent. Glassware is dull and discoloured; film cannot be wiped off.The glasses are not dishwasher-proof. The surfaces are affected.There is no remedy. Purchase glassware which is dishwasher-proof. Tea or lipstick stains have not been completely removed.The wash temperature of the selected programme was too low.Select a programme with a higher wash temperature. The bleaching effect of the detergent used is too low.Change your detergent. Plastic items are discoloured.Natural dyes e.g. from carrots, tomatoes or ketchup may be the cause. The amount of detergent used or its bleaching effect was not sufficient to deal with natural dyes.Use more detergent. See Operation. Discolouration is irreversi- ble. There are rust stains on cutlery.The affected items are not corrosion resistant.There is no remedy. Purchase cutlery which is dishwasher-proof. A programme was not run after dishwasher salt was added. Traces of salt have got into the wash cycle.Always run the Quick wash programme, without any crockery in the dishwasher and without selecting the Turbo function (if present), after adding dishwasher salt. The salt reservoir cap has not been screwed on correctly.Replace it, making sure that it screws back on correctly. Problem solving guide 49
Cleaning the water inlet filter A filter is incorporated in the screw connection of the valve on the water inlet hose. The filter must be cleaned when dirty, otherwise insufficient water flows into the wash cabinet. ,The plastic housing of the water connection contains an electrical component. It must not be dipped in water. Recommendation If the mains water contains a large amount of insoluble substances, we recommend fitting a large-area filter in the connection between the stopcock and the water inlet hose threaded union. This filter is available from the Miele Spares Parts dept. Cleaning the filter: ^Disconnect the dishwasher from the mains supply. Switch off at the mains socket and withdraw the plug. ^ Close the stopcock. ^ Unscrew the inlet hose.^Carefully remove the seal. ^Withdraw the filter using pointed pliers and rinse clean under running water. ^Replace the filter and seal, making sure they are sitting correctly. ^Reconnect the inlet hose to the stopcock, making sure it goes on correctly and is not cross-threaded. ^ Turn on the stopcock gradually to test for leaks. If there is a leak, the inlet hose might not be on securely, or it may have been screwed on at an angle. Unscrew and reconnect the water inlet valve correctly. Maintenance 50