Midway Artic Thunder Game Operations Manual For 27 Dedicated Video Game

							ARCTIC THUNDERTROUBLESHOOTING - 11
Blotches of color 
appear on screenPicture tube aper-
ture mask is mag-
netized1. Demagnetize monitor with external degaussing 
coil. Take care not to magnetize neighboring 
games. Monitor may be left on or off during this 
procedure.
White areas in center 
of screen appear 
tinged with color
Object edges have 
fringe of one or more 
colorsPicture tube purity 
or static conver-
gence is out of 
alignment 1. Turn on Video Game Machine (VGM). 
2. Access Diagnostic Menu, then select MONITOR
TEST. Perform tests for CROSSHATCH, RED,
GREEN and BLUE screens to correct monitor dis-
play problem. 
  Display screen with the most severe problem.
  Locate the Purity and Static Convergence ring 
magnets on monitor neck. To minimize, observe 
screen and adjust magnets. Follow instructions 
from monitor manufacturer.
Picture is dim or faded Maladjusted 
BRIGHTNESS pot 
or subnormal pic-
ture tube emission1. Access Diagnostic Menu, then select MONITOR 
TEST. Perform COLOR BARS TEST. Adjust 
Brightness and Contrast using pots located on 
Monitor Remote Control Board, behind coin door.
2. If pots have no effect, have service bureau rejuve-
nate picture tube. Symptom Cause Required Action 
						

							TROUBLESHOOTING - 12 MIDWAY AMUSEMENT GAMES, LLC 
TYPICAL CUTAWAY REAR VIEW
CAUTION 
Do not remove or install any connector when power is turned on. Installation under power will 
damage the circuit boards or ROM’s and void the warranty.
WARNING: HIGH VOLTAGE. 
Video Game Machine (VGM) monitors 
generate and store potentially lethal high voltages. 
Avoid touching any part of the monitor until power has been off for some time. A picture tube 
can maintain a hazardous charge for up to several days. Only qualified technicians should 
service monitors. Turn off the power, unplug the VGM and discharge the CRT before 
attempting service. Even properly discharged tubes can revert to a highly charged state, 
without reapplication of power.
WARNING 
In normal operation, the monitor doesn’t require isolation from AC line voltage. During bench 
servicing, you may need to operate the monitor outside the cabinet. If you do, isolate the 
monitor from line voltage with an isolation transformer.
CAUTION 
Do not operate the monitor without its Remote Adjustment Board.
WARNING: HANDLE FLUORESCENT TUBE AND CRT WITH CARE. 
If you drop a fluorescent tube or CRT and it breaks, it will implode! Shattered glass can fly 
eight feet or more from the implosion. 
						

							ARCTIC THUNDERTROUBLESHOOTING - 13
AUDIO TROUBLESHOOTING
Symptom Cause Required Action
No audio
Video is present
Video Game Machine 
(VGM) appears to 
operate normallyImproper volume 
setting1. Access Main Menu, then select VOLUME LEVEL. 
Make sure Attract Mode Music is enabled.
2. Verify all volume levels are properly set well above
zero. If necessary, change volume levels to make
game audible.
Faulty wiring 1. Switch off power to game machine. Check wiring 
harness connections attach and fully seat onto 
mating board connectors. 
  Verify harness connects to CPU Board. 
  Check audio cable connectors in same way.
Faulty or 
obstructed 
speaker1. Remove speaker grilles and inspect speakers.
2. Clear loose parts and wires from magnets, mount-
ing screws, terminals, and speaker cones. 
Faulty Audio 
Board1. Verify proper operation of Audio Board by placing 
it in a working game machine.
Power Problems 1. Use 20-volt DC setting on digital voltmeter to mea-
sure DC voltages present at Power connector 
pins. Verify +5V, -5V and +12V sources. Refer to 
Cabinet Wiring Diagram for specific wiring infor-
mation and voltage limits.
Audio is distorted, 
muffled or has missing 
frequencies.Faulty or improper 
speaker1. Switch off power to game machine. 
  Remove speaker grilles and inspect speakers. 
  Verify speakers are full range (100 to 10,000 Hz 
response) and rated for at least 20 watts. Woof-
ers must be rated for at least 40 watts.
2. Verify proper speaker operation by placing
speaker in question in a working game machine.
Faulty wiring 1. Multiple-speaker installations: Check for reversed 
speaker wiring. Weak or low frequencies and thin 
or hollow sound quality are symptoms of incor-
rectly phased speakers. 
Sound tests may not detect this condition, but 
you can hear it during operation.
Dead sound channel Faulty speaker 1. Access Diagnostic Menu, then select Speaker 
Test. Perform one or several of the available tests 
to check speakers.
2. Verify proper speaker operation by connecting
speaker in question to working game machine.
Faulty wiring 1. Verify cabinet wiring is correct. Check audio wiring 
connection to speakers. 
2. Check audio cable connection is fully seated.
3. Check for broken or shorted wires. 
						

							TROUBLESHOOTING - 14 MIDWAY AMUSEMENT GAMES, LLC 
MISCELLANEOUS PROBLEM TROUBLESHOOTING
Constant low hum 
from all speakers.Faulty wiring 1. Verify cabinet wiring is correct.
2. Verify separate wires for each speaker, not a com-
mon return, in cabinet wiring. 
3. Check connection of all cabinet ground wires.
Faulty power sup-
ply1. Use 2-Volt AC setting on digital voltmeter to mea-
sure voltages at speaker terminals. Any reading 
will indicate an unstable supply containing ripple 
or noise.
Symptom Cause Required Action
Marquee lamp is inter-
mittent or non-func-
tional
Video Game Machine 
(VGM) starts and 
plays normallyFaulty fluorescent 
tube1. Remove fluorescent tube from sockets. Install new 
lamp if ends are darkened or cracks are visible. 
2. Check continuity of both fluorescent tube fila-
ments. 
3. Check lamp ballast is rated for local AC line volt-
age and frequency.
4. Verify fluorescent tube operates by placing it in
working game machine. 
Faulty lamp fixture 1. Verify good connection between lamp pins and 
socket contacts.
Faulty wiring 1. Measure fluorescent lamp AC voltages. Check 
wiring and connector continuity from the AC power 
chassis to lamp assembly.
VGM operates nor-
mally
Cabinet becomes 
warm after several 
hours of useObstructed fan 1. Check for blocked air flow at bottom and rear of 
cabinet. 
  Switch off power to game machine. Use a high-
power vacuum cleaner to remove dust from vent 
holes. 
2. Make sure game machine is not near a heat
source. Move game cabinet away from sources of
heat if necessary.
Faulty Wiring 1. Check fan wiring and connectors.
Faulty fan 1. Check operation of all fans.
Error messages 
appear on screenFaulty hardware 1. Check assembly identified in error messages, 
RAM, ROM, Battery, etc.
2. Call your authorized distributor for help with unre-
solved screen messages. Symptom Cause Required Action 
						

							Entire contents of this manual copyright © 2000 MIDWAY AMUSEMENT GAMES, LLC . All rights reserved.
WARNINGS & NOTICES
WARNING
Use of non-MIDWAY parts or circuit modifications may cause serious injury or equipment damage! 
• Use only MIDWAY authorized components and parts. Failure to do so will void your warranty and may result in 
incorrect or unsafe operation. Substitute parts or modifications may void the EMC directive or FCC type acceptance.
 Federal copyright, trademark and patent laws protect this Video Game Machine (VGM). Unauthorized modifications 
may be illegal under Federal law. The modification ban also applies to Midway Amusement Games, LLC  and VGM 
logos, designs, publications and assemblies. Moreover, facsimiles of MIDWAY equipment (or any feature thereof) 
may be illegal under federal law, regardless of whether or not such facsimiles are manufactured with Midway 
Amusement Games, LLC  components.
WARNING
Prevent shock hazard and assure proper VGM operation. Plug this VGM into a properly grounded outlet. Do not use a 
cheater plug to defeat the power cord’s grounding pin. Do not cut off the ground pin.
WARNING
A very small portion of the population has a condition which may cause epileptic seizures or momentary loss of con-
sciousness when viewing certain kinds of flashing lights or patterns that are present in our daily environment. These 
persons may experience seizures while watching some kinds of television pictures or playing certain video games. 
People who have not had any previous seizures may nonetheless have an undetected epileptic condition.
If you or anyone in your family has experienced symptoms linked to an epileptic condition (e.g. seizures or loss of 
awareness), immediately consult your physician before using any video games
.
We recommend that parents observe their children while they play video games. If you or your child experience the fol-
lowing symptoms: dizziness, altered vision, eye or muscle twitching, involuntary movements, loss of awareness, disori-
entation, or convulsions, discontinue use immediately and consult your physician.
CAUTION
Information in this manual is subject to change without notice. MIDWAY reserves the right to make improvements in 
equipment function, design, or components as progress in engineering or manufacturing warrants.
COPYRIGHT & TRADEMARK NOTICE
You may not reproduce any part of this publication by mechanical, photographic, or electronic means. You may not 
prepare phonograph recordings of this document. You may not transmit this publication or otherwise copy it for public 
or private use, without permission from the publisher.
Entire contents of this manual copyright ©2000 Midway Amusement Games LLC. All rights reserved. Midway® and 
Arctic Thunder™ are trademarks of Midway Amusement Games LLC.
NOTICE
This equipment generated, uses and can radiate radio frequency energy and if not installed and used in accordance 
with the instruction manual, may cause harmful interferance to radio communications. Operation of this equipment in a 
residential area is likely to cause harmful interference in which case the user will be required to correct the interference 
at his own expense.
NOTICE
When Midway Amusement Games, LLC  ships a VGM, it complies with FCC regulations. Your label is proof of compli-
ance. Legal repercussions to the owner or distributor may result if the label is missing or damaged. If your VGM does 
not contain an FCC compliance label, call Midway Amusement Games, LLC  immediately.
For Service:Call your authorized Midway Amusement Games, LLC  distributor.
MIDWAY AMUSEMENT GAMES, LLC 
3401 N. C
ALIFORNIA AVE.  CHICAGO, ILLINOIS  60618-5899  USA
Visit our Web site at http://www.midway.com