Microsoft Surface Pro 4 User Manual

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 High contrast: Lets you use a high-contrast theme that makes items easier to read on your 
Surface. To use a high-contrast theme, under Choose a theme, select any high-contrast theme, 
select any color to change that type of text or background color, and select Apply. 
 Closed captions: Lets you control fonts and other features related to closed captions. 
 Keyboard: Lets you control your Surface by using a touch keyboard. 
 Mouse: Allows you to change the size and color of the mouse pointer and use the numeric 
keypad to control the mouse. 
Other options 
These options make Surface easier to use:  
Play animations in Windows: To see animations whenever you open and switch apps, select On. 
Show Windows background: To see a background image instead of a black background on the 
Desktop, select On. 
Show notifications for: If notifications appear and disappear too quickly, choose a time (five, 
seven, 15, or 30 seconds; one or five minutes) to change how long they’re visible. 
Cursor thickness: If the curser is too hard to see, you can change its thickness. 
Show visual feedback when I touch the screen: To see a gray animation wherever you touch the 
screen, select On. 
Use darker, larger visual feedback (ideal for presentations): To see a larger, darker animation 
wherever you touch the screen, select On. 
Customize the sign-in screen 
Go to Start , and select Settings > Ease of Access to make any of the following settings 
available every time your Surface starts: 
 Narrator 
 Magnifier 
 High contrast 
 Closed captions 
 Keyboard 
 Mouse  
						

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Care and cleaning 
To keep your Surface looking and working great, follow these simple steps. 
Touchscreen care 
Scratches, oil, dust, chemicals, and ultraviolet light can affect the performance of your touchscreen. 
Here are some things you can do to help protect the screen: 
 Clean it frequently. Use a soft, lint-free cloth to wipe the screen gently. You can dampen the 
cloth with water or an eyeglass cleaner, but don’t apply liquids directly to your Surface. Don’t 
use window cleaner or other chemical cleaners on your Surface.   
 Keep it covered. Close the Cover while you’re in transit or not using your Surface.  
 Keep it out of the sun. Do not leave your Surface in direct sunlight for a long time. Ultraviolet 
light and excessive heat can damage the display. 
Cover and keyboard care 
The Type Cover for your Surface Pro 4 requires minimal care to function well. To clean the 
keyboard, wipe it with a lint-free cloth dampened in mild soap and water. Don’t apply liquids 
directly to the Cover.  
For more info about safely cleaning and caring for your Surface, see Safety and regulatory 
information. 
Power cord care 
Power cords, like any other metal wire or cable, can be weakened or damaged if repeatedly twisted 
or bent in the same spot. Here are some things you can do to keep your power cord from being 
damaged: 
 Avoid twisting or pinching your power cord. 
 Don’t wrap your power cord too tightly, especially around the power brick. Wrap it using loose 
coils rather than tight angles. 
 Inspect your power cord regularly, especially where it joins the power brick. 
Avoid pulling on the power cord when unplugging your Surface. Gently removing the connector 
from the charging connector can help prevent damage to your power cord.  
						

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Registration, repair, and warranty 
Register your Surface  
If you haven’t already registered your Surface Pro 4 and other Surface products, you can do so at 
microsoft.com/surface/support/register. You’ll need your Microsoft account (the email address and 
password that you use to sign in to your Surface and to download apps from the Windows Store), 
and the serial number of your Surface Pro 4, Cover, or other Surface products.  
For more info, see Find the serial number on Surface on Surface.com. 
Repair 
Before sending your Surface in for service, you can check out the Surface troubleshooting articles 
on Surface.com. If you can’t solve the problem with troubleshooting, contact us through 
Surface.com. 
If you continue to have a problem with your Surface, you can open a service request and send your 
product in for service.  
Before you send your Surface in for service, see How to prepare your Surface for service. Then go 
to Send my Surface in for service on Surface.com, sign in with your Microsoft account, and follow 
the on-screen instructions.  
Warranty 
For warranty info, see Surface warranty and Surface warranty documents on Surface.com. 
Safety and regulatory information 
See Safety and regulatory information on Surface.com. 
More help 
For more information on how to use your Surface Pro 4, use the Surface app thats pre-installed on 
your new Surface or visit Surface Support on Surface.com. The Surface app connects you directly to 
Surface help topics on Surface.com.