Lucent Technologies Spirit 2448, 1224 Controller Communications System Customer Installation Instrctions Manual

							Step 6 Connect Controller To Wiring Runs
Business (4-pair) Wiring
Following the numbers on your wiring run labels, plug one end of a jumper cord into the jack
panel box (see page 7). Then pull the cord through the controller the same way you pulled
the line cords. Now plug the jumper cord into the appropriate jack in a station card in the
controller.
When all the cords are installed, remove any slack from the cords in the controller by gently
pulling down on the cords at the bottom rear of the controller. Secure the cords to the wall or
baseboard, being careful not to pierce the cords.
Customer Convenience Wiring
Pull the controller end of the wiring run through the controller the same way you pulled the
line cords. Then, following the numbers on your wiring run labels, plug the cord into the
appropriate jack in a station card in the controller (see page 14).
When all the cords are installed, remove any slack from the cords in the controller by gently
pulling down on the cords at the bottom rear of the controller.  Secure the cords to the wall or
baseboard, being careful not to pierce the cords.
16 
						

							Step 7 Install Optional Equipment.
The processor card in the main controller has jacks for the call reporting (SMDR) feature, an
external alert, and a music on hold source (see figure below).
Call Reporting (SMDR) Feature
To take advantage of the call reporting (SMDR) feature that the SPIRIT system offers, you
will need to install a printer. The black jack (labeled SMDR) on the processor card provides
easy identification of where to connect your printer.
Caution. Plugging your printer into any jack other than the black SMDR jack could damage
your printer.
Several models of serial printers are available. The AT&T 475 printer is recommended.
You will need an RS232-to-modular-jack adapter in order to install your printer. If you plan
to plug the adapter directly into the printer, you must use a 355A adapter. If you intend to
plug the adapter into an RS232 cable, you need a 355AF adapter. Both of these adapters
are available from your AT&T representative.
You will also need a D8W Mounting Cord to connect the printer to the controller. If the cord
is over 50 feet long, or if you use an adapter other than a 355A or 355AF your system may
not work (you may not be able to place or receive calls). 
If you do not have the correct adapter
or appropriate length cord, disconnect the printer until these are obtained.
Plug one end of the D8W cord into the modular jack end of the adapter and the other end into the
SMDR jack on the processor card (see figure below). The printer should be set according to
the following specifications:
Speed: 1200 baudParity: NoneData Bits: 8Stop Bits: 2
You may also choose to install a personal computer with appropriate software or specialized
hardware to utilize the call reporting feature. Contact your AT&T representative or dealer for
additional information about these options.
Music on Hold, Loudspeaker Paging, External Alert, Magic on Hold.
NOTE: Users of equipment that rebroadcasts copyrighted music or other materials may be
required to obtain a license from a third party such as ASCAP or BMI.
The music on hold connector requires an RCA-type phono plug from the music source. The
line level for Music-On-Hold is one volt. A volume control for the music on hold is included
above the music on hold jack on the controller.
A loudspeaker paging system requires connection to a line jack on the controller.
If you are interested in installing optional equipment, contact your AT&T representative or
dealer for additional information.  n
You may want to install other optional equipment.
 n
 n
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							Step 8 Put the Panel Back On.
Locate and engage the bottom two hooks on the panel into the housing. Lift up until the top
two hooks on the panel engage and then pull down. Tighten the screw at the bottom of
the panel.
Step 9 Power Up the System.
Turn on the power switch located on the bottom left of the power supply unit. A green LED
will light.  If the LED does not light, make sure that the power supply unit is plugged into a
working AC outlet not controlled by a switch. If it still does not light, call your AT&T Hotline
Number or your authorized dealer.
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							Troubleshooting
Your SPIRIT Communications System is designed to work effectively, but a problem may occur.
If that happens, the following checklist may be helpful in solving the problem.
3
3 Is the controller properly connected to a source of AC power? The power supply must be
 plugged in and turned on. The green light near the power switch should be on. Note: A large
 system may have two power supplies.
 IS the problem isolated to one SPIRIT telephone?
  1.Problems with one station may be related to system administration. Review the System
Planner to check that the system is customized as you intended.
   2.If the administration is not the problem, unplug the non-working telephone, wait for
60 seconds, and then plug in a working SPIRIT telephone. If the problem disappears,
contact your AT&T representative or authorized dealer to have the telephone repaired.
     3.If the problem still exists, check the wiring run by taking a working telephone to the
controller and plugging it into the station jack with the same intercom extension number
as the telephone that does not work. If the problem disappears, repair the wiring run.
    4.If there is still a problem, plug the telephone into another station jack in the controller.
If the problem disappears, tell your AT&T representative or authorized dealer that you
have a bad station port. If your system is not at capacity, use one of the vacant ports
until your controller is repaired, but be sure to customize the new station as you want it.
 3Is the problem on just one telephone line?
    1.  Problems with one line may be related to system administration. Review the System
Planner to check that the system is customized as you intended.
 2.If the administration is not the problem, there might be something wrong with the
telephone line coming into your system. This can be tested by plugging a regular telephone
(NOT a SPIRIT telephone) directly into the line from your local telephone company.
This should be done at the network interface jack. If the regular telephone doesn’t work
(can’t make or answer calls) the problem is not in your system. Call your local telephone
company.
3Do you get special features from your local telephone company or do your lines come from
a private branch exchange (PBX) with special features? Special features from your local
telephone company or PBX may interact with your system. This may result in what appear to
be lost calls or false ringing. For example, someone might accidentally forward calls to
another number so calls never reach your system.
If your system is still not working, it is recommended that you contact your AT&T representative
or authorized dealer. Before calling, please do the following:
 lMake sure all telephones are idle and that any 48-Button Attendant Adjuncts are disconnected
from the system. If calls are in progress or an adjunct is plugged in, the following test will not
run and an error tone will be heard.
 lRun the controller self test following the instructions for the test on page 5.  At the end of the
test, do not hang up the handset until you have observed the MESSAGE, HFAI, MUTE,
and SPEAKER lights. Make a note of whether each of those lights is on or off and have
the information available when you contact the hotline, or your dealer.
The remainder of this section is intended for authorized service technicians.
19 
						

							CAUTION:
 lTO REMOVE A CARD, FIRST TURN OFF THE POWER AT THE POWER SUPPLY UNIT(S).
 lHANDLE THE CARD BY THE PLASTIC FACEPLATE OR LEVERS ONLY. STATIC
DISCHARGE CAN DAMAGE THE CARDS.
 l
 lONCE REMOVED, CARDS SHOULD NOT BE SET ON A METAL SURFACE.
DO NOT TURN ON THE POWER UNTIL YOU ARE SURE ALL CARDS ARE FIRMLY
SEATED.
nService Technician Diagnostics
Diagnostics can be accessed only from station 10.  All stations should be idle when the diagnostics
are run (no telephone calls in progress). Since the 48-button adjuncts place extra loading on
the system, all 48-button adjuncts MUST be disconnected from the system during controller self
test. This can be done by unplugging them at the adjunct or the controller. If calls are in
progress or an adjunct is plugged in, the tests will not run.
 l 
 l 
Dial k 9 2448.
You should hear a confirmation tone. If you hear an error tone, hang up and start over (at
Press INTERCOM), having made sure that a 24-button telephone is plugged directly into
station jack 10.  After hearing a confirmation tone, PLACE THE RECEIVER AWAY FROM
YOUR EAR.
 nController Self Test
The Controller Self Test procedure may help you confirm that the controller, the expansion unit,
and the installed cards are working properly.
Plug a 24-button 
SPIRIT telephone directly into station jack 10.
lPress INTERCOM.
Lift the receiver.
 lDial  9 # k #.
If you hear either a busy or an error tone, hang up and start over (at Press INTERCOM),
having made sure that no one is using a telephone and that any 48-button Attendant Adjuncts
are unplugged.
After about 20 seconds, testing will be complete and the results will be shown on a block of 15
indicator lights on the telephone (see page 24).
If the indicator light is on, that portion of the test has passed.
If the indicator light is off, that portion of the test has failed.
If the indicator light is blinking, that slot on the controller should be empty, and if it is not
empty, the test has failed.
 lIf the self test seems to run and the results are never displayed, the CPU has a fault. A
fault may lock up the system until the power is cycled.
20 
						

							nWhat Each Test Does
This section gives an overview of what each test does.
 lA ROM test failure indicates a problem with the system CPU card read only memory.
 lA RAM test failure indicates a problem with the system CPU card read/write memory.
 lA SYS test failure indicates a problem that can’t be isolated to a specific card. The problem
is some type of short or open circuit on or between cards and the backplane. This test
requires at least one working station card and one working line card. Bus connections between
station cards are only checked if more than one station card is present. The SYS test
light will flash, indicating a missing test, if the system can’t find a working station-line card
pair. This will occur if the system doesn’t have a working line card.
 lFailures on lights labeled Ll, L2, L3, L4, L5, or L6 may indicate a problem with a specific line
card. Each card is tested for proper connections to a station card, conferencing audio level
control, and touch tone generator control. This test requires at least one working station card
for a valid test.
 lFailures on lights labeled S1, S2, S3, S4, S5, or S6 may indicate a problem with a specific
station card. Each card is tested for proper connections to a line card, circuit shorts, circuit
opens, and card selection. This test requires at least one working line card for a valid test.
 nRepairing a Problem
The system should always be powered down when adding or removing cards.
No Stations Work
Does power cycling the system restore operation? If so, a power supply or CPU card problem
may exist. Run the controller self test for more information.
Does the system have power (main and expansion supplies)? If you suspect a power supply is
malfunctioning, try to run the main controller with the power supply from the expansion unit
(if any) or substitute a supply known to be good. The main controller will operate with the
expansion unit powered down.
If power cycling doesn’t restore operation, try to remove all cards but the first station card
(station 10) and the CPU card. If operation is restored by removing most of the cards, one of the
removed cards is suspect. Cards should be added, one at a time, until the problem is found.
If operation isn’t restored by removing cards, try a station card and CPU card known to be
good. If this doesn’t restore operation, then the main or expansion backplane may not be
functioning properly.
Some, But Not All, Stations Work
If some stations work, try to rearrange/substitute station cards and/or stations to allow opera-
tion from the non-working position. If a station card and a station known to be functional
fail to operate when installed in the non-working position, suspect the CPU card and the con-
troller.  If another station card or station works in that position, replace the defective card or
station. Use the station self test to try to diagnose the problem of a malfunctioning set.
21 
						

							Telephone SeIf Test
Your telephones may be tested by running a self test procedure at each telephone set.
 l Press INTERCOM.
 lLift receiver.
 l Dial # k #.
All of the indicator lights on the set should go ON.
 lPress any button on the telephone.
All of the indicator lights should go OFF.
Press any button on the set.
 l
The telephone should ring once. The receiver and the speakerphone microphone should be ON.
Now, check the indicator lights at every button by pressing the button. You should be able to turn
ON or OFF an indicator light by pressing the button next to it. If a button does not have an
indicator light, the MESSAGE indicator light will turn ON and OFF to indicate that the button
is working.
When the SPEAKER indicator light is OFF, the handset receiver (earpiece) and the speaker-
phone microphone should be ON. Test by rubbing your finger over the microphone (the two
small slots next to the # key) and listen to the handset receiver. You should hear static.
 lHang up the telephone to leave Self Test. (You can always leave Self Test at any point by
hanging up.)
After completing the Self Test by hanging up the telephone, test the speaker by pressing
INTERCOM and then SPEAKER. You should hear a dial tone.
Test the handset transmitter by lifting the receiver and dialing one digit on an outside line.
Then set the handset volume to its highest level and blow into the mouthpiece. You should hear
the blowing through the handset earpiece.
Adjunct Self Test
The adjuncts may be tested by running a self test procedure at each adjunct.
 lUnplug the adjunct.
With the SEND MESSAGE and CANCEL MESSAGE buttons depressed, plug in the adjunct.
All of the indicator lights on the adjunct should go ON. If they do not, self test has not
been entered, some lights are defective, or the SEND MESSAGE or CANCEL MESSAGE
buttons do not work.
 l
 l
Press any button on the adjunct. All of the indicator lights should go OFF.
 lPress any button on the adjunct. All of the indicator lights will stay OFF.
 lCheck the indicator lights at every button by pressing the button. Except for SEND and
CANCEL MESSAGE, you should be able to turn ON or OFF an indicator light by pressing
the button next to it. Pressing SEND MESSAGE or CANCEL MESSAGE turns ON or OFF
the NIGHT SERVICE indicator light.
 lWhen you want to leave Self Test, unplug the adjunct.
22 
						

							A Line Card Failure By Itself (L1 to L6)
A single line card failure with no other failures points to a defective line card. The card should
be replaced or exchanged with one known to be good. If the new card also fails, look for a
connector or controller problem. If only one station card is in the system, the station card
may have a problem.
A Station Card Failure By Itself (S1 to S6)
A single station card failure with no other failures points to defective station card, an attendant
adjunct problem, or a wiring problem between the adjunct and controller. A short in the wiring
or station may cause a station card to fail. All sets connected to the problem card should be
disconnected at the station card and the self test should be repeated to localize the problem. A set
known to be good should be used as station 10 if the problem is on the first station card.
If the failure is on the station card, replace or exchange the card with one known to be good.
If the new card also fails, look for connector or controller problem. If only one line card is in
the system, the line card may have a problem.
A SYS Failure By Itself
A non-specific system failure by itself indicates a short between audio paths that can’t be resolved
to a specific card. The short might be on a line card, station card, controller, or a connector
(even an unused one). The best way to isolate this type of problem is to remove cards to make
a minimal system (one CPU, station and line card).
A SYS Failure With Station Card Failures
A non-specific system failure along with multiple station card failures indicates an open audio
circuit between the failed station cards. The open circuit might be on one of the station cards or
the backplane. This interconnect test only executes if more than one station card is in the system.
The problem can be isolated to a specific region of the backplane by removing and swapping cards.
Many Failures
The only way to debug a system with many test failures is to remove cards to drop back to a
minimal system.
Problems Not Detected by Diagnostics
This section describes problems not detected by the diagnostics.
Tone Failures
The diagnostics do not detect problems such as noise or incorrect tone levels. The testing will not
detect a bad call progress tone. Both call progress tones can be tested manually by using the
intercom to call your own station number. An alternating frequency error tone should be heard.
The presense of this error tone confirms the operation of the call progress tone generators.
Line Card Failures
Only part of the line card is tested.
The ring detectors are not tested. They can be tested by calling the system to make sure stations
with access to the line ring.
The LA (Line Aux) jacks have a loop current detector. This can be tested by plugging a regular
telephone into one of these jacks and going off hook. A line button light on a 
SPIRIT station
set should light indicating that the line is in use.
Music on Hold Failures
This can be tested by calling a second line and placing the second call on hold. The music on
hold volume control can be set while listening to this call.
23 
						

							Key To Indicator Lights During Controller Self Test
UnusedUnusedUnused
Light 22
Light 23 Light 24 
UnusedUnusedUnused
Light 19Light 20Light 21
UnusedUnusedUnused
Light 16Light 17Light 18
S4S5S6
Light 13 
Light 14 Light 15 
S1
S2S3
Light 10
Light 11Light 12
L4L5L6
Light 7Light 8Light 9
L1L2L3
Light 4Light 5Light 6
ROMRAM
SYS
Light 1
Light 2Light 3
Card Numbers
LS LSLSCLSLSLS
1
12233P445566
U.
Replacement Parts
You may order the following SPIRIT Communicator System equipment:
PartOrder Number
6-Button Telephone
3130-006A
24-Button Telphone3130-024A
48-Button Attendant Adjunct
60310A
2448 Expansion Unit60311A
4-Line Expansion Card60312A
8-Station Expansion Card60313A
Handset10399X
Handset Cord—6 feet10239X
Handset Cord—12 feet2725-OILM
Handset Cord—25 feet10241X
Telephone Cord—7 feet10090X
Processor103986337
1224 Apparatus Box105342430
Power Supply105468730
Handset Cord—9 feet
105635437
Call: AT&T Sourcebook
Number: 1-800-451-2100
Hour: 8:00 am to 5:00 pm in all U.S. time zones.
24 
						

							INTERFERENCE INFORMATION
FCC REGULATIONS PERTAINING TO THIS EQUIPMENT
NOTICE
Federal Communications Commission (FCC) rules require that you be notified of the following:
FCC (Part 15)
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions in the installation, administration and user manuals
may cause interference to radio and television communications.
This equipment has been tested and found to comply with the limits for a Class A computing
device, pursuant to Subpart J of Part 15 of FCC Rules, which are designed to provide reasonable
protection against such interference when operated in a commercial environment.
Operation of this equipment in a residential area may cause interference with nearby radios or
television, in which case the owners (at their expense) will be required to take whatever measures
may be necessary to correct the interference.
FCC (Part 68)
This equipment is registered with the Federal Communications Commission (FCC) in accordance
with Part 68 of its Rules. The FCC requires that the manufacturer provides you with the
following information:
  1.CONNECTION AND USE WITH THE NATIONWIDE TELEPHONE NETWORK
The FCC requires that you connect your telephone equipment to the nationwide telephone
network through a standard telephone network interface jack such as a USOC RJ11C.
Registered equipment may not be used with Coin Telephone Lines. Equipment may be used
with Party Lines in areas where state tariffs permit such connections and when equipment is
adaptable for such use.
 2.INFORMATION FOR THE TELEPHONE COMPANY
Telephone companies will generally require the following information prior to connection of
this equipment:
  A. 
The Facility Interface Code (FIC). The FIC for this equipment is 02LS2.
 B. 
The quantities and USOC numbers of the required jacks.
 C. The FCC registration number, AS593M-16233-KF-E, and ringer equivalence number (REN),
0.3A/0.5B. Both numbers are on the controller. The REN is useful to determine how many
devices you may connect to your telephone line and still have them ring when your telephone
line is called. In most, but not all areas, the sum of all REN’s per line should be 5 or less.
You may want to contact your local telephone company for specific information.
 3. REPAIR INSTRUCTONS
If it is determined that your telephone equipment is malfunctioning, the FCC requires that it
not be used and that it be unplugged from the modular outlet until the problem has been
corrected. Repairs to this equipment can be made only by the manufacturer or its authorized
agents. For repair procedures, follow the instructions outlined under the AT&T Limited
End User Warranty.
4 . RIGHTS OF THE TELEPHONE COMPANY
If telephone equipment is causing harm to the telephone network, the telephone company may
temporarily discontinue your telephone service. If possible, they will notify you before they
interrupt service.  If advance notice is not practical, you will be notified as soon as possible.
You will be given the opportunity to correct the problem, and you will be informed of your right
to file a complaint with the FCC.
Your telephone company may make changes in its facilties, equipment, operations, or
procedures that could affect the proper functioning of your equipment. If such changes are
planned, you will be notified.
5. 
THIS EQUIPMENT IS COMPATIBLE WITH INDUCTIVELY COUPLED HEARING AIDS.