Lucent Technologies Audix Voice Messaging Outcalling Quick Reference Manual

							585-300-706
Comcode 107307365
Issue 1
August 1994
Voice Messaging Outcalling 
Quick Reference 
						

							Copyright Ó 1996, Lucent Technologies
All Rights Reserved
Printed in U.S.A.
Notice
Every effort was made to ensure that the information in this book was 
complete and accurate at the time of printing.  However, information is 
subject to change.
Your Responsibility for Your System’s Security
Toll fraud is the unauthorized use of your telecommunications system 
by an unauthorized party, for example, persons other than your 
company’s employees, agents, subcontractors, or persons working on 
your company’s behalf. Note that there may be a risk of toll fraud 
associated with your telecommunications system and, if toll fraud 
occurs, it can result in substantial additional charges for your 
telecommunications services.
You and your system manager are responsible for the security of your 
system, such as programming and configuring your equipment to 
prevent unauthorized use.  The system manager is also responsible for 
reading all installation, instruction, and system administration 
documents provided with this product in order to fully understand the 
features that can introduce risk of toll fraud and the steps that can be 
taken to reduce that risk. Lucent Technologies does not warrant that 
this product is immune from or will prevent unauthorized use of 
common-carrier telecommunication services or facilities accessed 
through or connected to it.  Lucent Technologies will not be 
responsible for any charges that result from such unauthorized use.
Lucent Technologies  Fraud Intervention
If you suspect that you are being victimized by toll fraud and you need 
technical support or assistance, call Technical Service Center Toll 
Fraud Intervention Hotline at 1 800 643-2353.
Federal Communications Commission Statement
Part 15:  Class B Statement. This equipment has been tested and 
found to comply with the limits for a Class B digital device, pursuant to 
Part 15 of the FCC Rules. These limits are designed to provide 
reasonable protection against harmful interference in a residential 
installation. This equipment generates, uses, and can radiate 
radio-frequency energy and, if not installed and used in accordance 
with the instructions, may cause harmful interference to radio 
communications. However, there is no guarantee that interference will 
not occur in a particular installation. If this equipment does cause 
harmful interference to radio or television reception, which can be 
determined by turning the equipment off and on, the user is encouraged 
to try to correct the interference by one or more of the following 
measures: 
• Reorient the receiving television or radio antenna where 
this may be done safely.
• To the extent possible, relocate the receiver with respect to 
the telephone equipment.
• Where the telephone equipment requires ac power, plug the 
telephone into a different ac outlet so that the telephone 
equipment and receiver are on different branch circuits.
Part 68: Network Registration Number. This equipment is registered 
with the FCC in accordance with Part  68 of the FCC Rules. It is 
identified by FCC registration number AS593M-11185-MF-E.
Part 68: Answer-Supervision Signaling. Allowing this equipment to 
be operated in a manner that does not provide proper 
answer-supervision signaling is in violation of Part 68 rules. This 
equipment returns answer-supervision signals to the public switched 
network when:
• Answered by the called station
• Answered by the attendant
• Routed to a recorded announcement that can be 
administered by the CPE userThis equipment returns answer-supervision signals on all DID calls 
forwarded back to the public switched telephone network.   Permissible 
exceptions are: 
• A call is unanswered
• A busy tone is received
• A reorder tone is received
Trademarks
DEFINITY is a registered trademark of Lucent Technologies in the 
U.S. and throughout the world.
AUDIX is a registered trademark of Lucent Technologies.
Ordering Information
Call: Lucent Technologies Publications  Center
Voice 1 800 457-1235 International Voice 317 361-5353
Fax 1 800 457-1764 International Fax 317 361-5355
Write: Lucent Technologies Publications Center
P.O. Box 4100
Crawfordsville, IN 47933
Order: Document No.  585-300-706
Comcode 107307365
Issue 1, August 1994
For additional documents, refer to the section entitled, “Related 
Documents” in “About This Book.”
You can be placed on a Standing Order list for this and other 
documents you may need. Standing Order will enable you to 
automatically receive updated versions of individual documents or 
document sets, billed to account information that you provide. For 
more information on Standing Orders, or to be put on a list to receive 
future issues of this document, please contact the Lucent Technologies 
Publications  Center.
Warranty
Lucent Technologies provides a limited warranty on this product.  
Refer to the “Limited use Software License Agreement” card provided 
with your package.
European Union Declaration of Conformity
Lucent Technologies  Business Communications Systems declares that 
XXX equipment specified in this document conforms to the referenced 
European Union (EU) Directives and Harmonized Standards listed 
below:
EMC Directive 89/336/EEC
Low Voltage Directive 73/23/EEC
The “CE” mark affixed to the equipment 
means that it conforms to the above 
Directives.
Disclaimer
Intellectual property related to this product and registered to AT&T 
Corporation has been transferred to Lucent Technologies Incorporated.
Any references within this text to American Telephone and Telegraph 
Corporation or AT&T should be interpreted as references to Lucent 
Technologies Incorporated. The exception is cross references to books 
published prior to December 31, 1996, which retain their original 
AT&T titles.
Heritage
Lucent Technologies - formed as a result of AT&T’s planned 
restructuring - designs, builds, and delivers a wide range of public and 
private networks, communication systems and software, consumer and 
business telephone systems, and microelectronics components. The 
world-renowned Bell Laboratories is the research and development 
arm for the company.
Acknowledgment
This document was prepared by the Product Documentation 
Development group, Lucent Technologies, Denver, CO and Columbus,  
						

							Voice Messaging Outcalling Quick Reference 
Page iii  
Voice Messaging Outcalling Quick Reference  585-300-706 Issue 1
August 1994
Voice Messaging 
Outcalling Quick Reference
.
Notice
Every effort was mad e to ensure that the information on this b roc hure is c omp lete 
and  ac c urate at the time of printing . However, information is subjec t to c hange.
Ordering Information
The ord er numb er for this broc hure is 585-300-706. To ord er more broc hures, 
c all the AT&T Customer Information Center at 1-800-432-6600 (in Canad a, 
1-800-255-1242). For more information ab out AT&T doc uments, refer to the 
Global Business Communic ations Systems Pub lic ations Catalog  (555-000-010).
Prepared by
AT&T Product Documentation Development Department
Denver, Colorado 
						

							Voice Messaging Outcalling Quick Reference  585-300-706  Issue 1
August 1994
Voice Messaging Outcalling Quick Reference 
Page iv  
Outcalling allows you to have your AT&T voice
messaging system call you at another number to
notify you of new messages. You may also set
up outcalling to notify you of priority messages
only. For example, you might be working at
home or in another office to finish an important
project. In that case, you might only want to be
disturbed for important (priority) messages from
your supervisor or key associates who have
permission to send priority messages. You can
also have the system call your pager.
Return to
the Ac tivity
Menu Help
4H
7R 
						

							Voice Messaging Outcalling Quick Reference  585-300-706  Issue 1
August 1994
Voice Messaging Outcalling Quick Reference 
Page v  
#
a) Press
a) Press
b) Enter
b) ListenNo
NoYe s
Ye s Tu r n o n ?
Tu r n o n ?Outcalling
Numb er
Fo r a l l
calls
Fo r a l l
callsFo r p ri o r it y
calls only
Fo r p ri o r it y
calls only
1
6
6
1
12
2
6
69
9N
NY
Y
The system saves your
outc alling numb er even
when you turn outc alling
off. You c an always turn
it on ag ain without
re-entering the number,
unless you want to
change it.
For a detailed
d esc ription of d ialing
c onventions, p ress 6 3
from the Ac tivity Menu.
Your messag e waiting
indic ator op erates
normally with outc alling.
NOTE:Enter all numb ers just as you mig ht normally d ial them.
Start with 9 for examp le, to g et an outsid e line if nec essary.
Numb er &
Status 
						

							Voice Messaging Outcalling Quick Reference  585-300-706  Issue 1
August 1994
Voice Messaging Outcalling Quick Reference 
Page vi  
#
#
a) Press
b) Press
c) Enter
d) Enter
f) Enter e) Enter To h a v e t h e
system call
you at any timeTo h a v e t h e
system call
you only d uring
b usiness hours
Star ting Time
(405 = 4:05)
End i ng Tim e
(905 = 9:05)AM or PM, then#
ApproveAM or PM, then# To s e t t i m e s
for the system
to c all youTolistentoa
summary of
p red efined
business
hours
123 4
NOTE:Your system administrator sets the businesshours and
p ossib le outc alling times. For example, as a prac tic al c ourtesy,
the ad ministrator may have d efined the outc alling hours so that
no outc alls are p lac ed between 10 PM and 7 AM.
2
6
or
or#
#
#2
2A
A7
7P
P
You must always ap prove an outc alling numb er by p ressing#.
However, an off-premises number or p ag er numb er may also
require p auses (using ) or a p ound sign (#) as an ac tual p art of
the number.
To inc lud e a 1.5 sec ond p ause at any point in the
d ialed numb er
To inc lud e p ound sig n other than at the b eg inning
of the number. (The tells the system to inc lud e #
in the numb er. In this c ase, the system d oes not
reg ister as a p ause) To inc lud e a p ound sign (#) at the b eg inning of the
numb er enter#
enter# enter
Example:Say that for the system to reac h your p ag er with an
outc all, it may need to d ial a 9, wait 3 sec ond s, d ial a seven-d igit
numb er, then dial#and a three-d ig it numb er. You would enter the
following : 9 1234567#123 and ap p rove it with#.