LG L41c User Guide

							90
Settings
Hardware information – Allows you to view the model number, up time, Wi-Fi 
MAC address and Bluetooth address.
Software information – Allows you to view the Android version, baseband 
version, kernel version, build number, and software version.
Legal information – Allow you to view LG apps rights agreement, open source 
licenses and Google legal information.
Patent information – Display LG patent information. 
						

							91
Phone software update
Update your smart phone without a PC (FOTA)
This feature allows you to conveniently update your phone's software to \
a newer
version via Firmware Over-the-Air (FOTA), without connecting with to a USB cable.
1  From the Home screen, tap the  Menu Key 
 > System settings > About 
phone  > Update Center >  Software Update.
2   Select the desired option.
t
Update now – You can check the new software update and conduct the 
update.
t
Check current version – You can check the current software version.t
Last update – Displays the date of the last software update.
NOTE:t
After download, you can install the software immediately or select a 
later time for the installation.
t
Each software version is updated sequentially. Even after the update is 
completed, check if there is any newer version available.
t
LG reserves the right to make firmware updates available only for 
selected models at its own discretion and does not guarantee the 
availability of the newer version of the firmware for all phone models. 
						

							92
Accessories
These accessories are available for use with your phone. (Items described below 
may be optional and sold separately.)
Charger 
adapter
USB cable
Connect your phone 
and PC.
BatteryUser Guide
Learn more about 
your phone.
NOTE:t
Always use genuine LG accessories. Failure to do this may void your 
warranty.
t
Accessories may vary in different regions. 
						

							93
FA Q
Please check to see if any problems you have encountered with your phone\
 are 
described in this section before taking the phone in for service or calling a service 
representative.
Category
Sub-Category Question Answer
Bluetooth
Bluetooth DevicesWhat are the  
functions available via 
Bluetooth? You can connect Bluetooth audio devices such as 
a Stereo/Mono headset or Car Kit. You can also 
connect with compatible Bluetooth devices using the 
Gallery and Contacts apps to share share pictures, 
videos, contacts, etc. Also when an FTP server is 
connected to a compatible device, you can share 
contents stored in the phone's memory or in the 
microSD card.
Data
Contacts Backup
How can I back up 
Contacts?
The Contacts data can be synchronized between 
your phone and GmailTM.
Data
SynchronizationIs it possible to set up  
one-way sync with Gmail?
Only two-way synchronization is available.
Data
SynchronizationIs it possible to 
synchronize all of the 
Email folders? The Inbox is automatically synchronized. You can 
view other folders by tapping the 
Menu Key , 
then tapping  Folders to choose a different folder.
GoogleTM Service
Gmail Log-In Should I have to log into 
Gmail whenever I want to 
access Gmail?
Once you log in to Gmail, you don’t need to log 
in again.
Google Service
Google Account
Is it possible to filter 
emails?
No, email filtering is not supported via the phone. 
						

							94
FA Q
Category
Sub-Category Question Answer
Phone Function
YouTubeTMIs it possible to play 
YouTube videos?Yes, YouTube videos are supported but may have to 
be viewed through the YouTube app (and not through 
the Chrome app).
Phone Function
EmailWhat happens when I 
execute another app while 
writing an email?
Your email will automatically be saved as a draft.
Phone Function
RingtoneIs there a file size 
limitation for when I want 
to use an MP3 file as a 
ringtone?
There is no file size limitation.
Phone Function
Receiving MessagesMy phone won't receive 
messages anymore. How 
can I fix this? Your phone can't receive new messages when 
there is less than 10MB of space available in the 
phone's memory. Check your phone memory and 
delete some data (such as messages, pictures, or 
downloaded apps) to free up some space. 
To check your phone memory:
From the Home screen, tap the 
Menu Key 
 > 
System settings > Storage.
Phone Function
Message Time My phone does not 
display the time of receipt 
for messages older than 
24 hrs. How can I change 
this? 1.  Open the message thread that contains the 
message you want to check. 
2.  Touch and hold the message. Tap  View message 
details in the Context menu that appears.
Phone Function
microSD Card What is the maximum 
supported size for a 
memory card?
32 GB memory cards are compatible.
Phone Function
NavigationIs it possible to install 
another navigation app on 
my phone? Any app that is availa
ble on Play Store and is 
compatible with the hardware can be installed 
and used. 
						

							95
Category
Sub-Category Question Answer
Phone Function
SynchronizationIs it possible to 
synchronize my contacts 
from all of my email 
accounts?
Only Gmail and MS Exchange server (Company 
Email Server) contacts can be synchronized.
Phone Function
Wait and Pause
Is it possible to save a 
contact with Wait and 
Pause in the numbers? If you transferred a contact with the wait and pause 
functions saved into the number, they won't work. 
You'll need to re-save each number.
How to re-save with Wait and Pause:
1.   From the Home screen, tap the 
Phone icon .
2.   Enter the number, then tap the  Menu Key .
3. Tap  Add 2-sec pause or  Add wait, then continue 
entering the numbers and save it.
Phone Function
Security What are the phone’s 
security functions? You're able to set the phone to require the entry of a 
screen unlock sequence (pattern, PIN, or password) 
before the phone can be accessed or used.
Phone Function
Unlock Pattern
What should I do if I 
forget my Unlock Pattern? After 5 unsuccessful attempts, you can tap 
Forgot 
Pattern? at the bottom of the screen and use your 
Google Account information or Backup PIN to unlock 
your phone.
Phone Function
Unlock Pattern How do I create an Unlock 
Pattern? 1.   From the Home screen, tap the 
Menu Key 
.
2.    Tap  Lock screen settings > Select screen lock > Pattern.
The first time you do this, a short tutorial about 
creating a pattern appears.
3.   Set it up by drawing your pattern once, then again  for confirmation.
Phone Function
Memory Will I know when my 
memory is full?
Yes, you'll receive a notification. 
						

							96
FA Q
Category
Sub-Category Question Answer
Phone Function
Language SupportIs it possible to change 
the language? The phone has bilingual capabilities.
To change the language:
1.   From the Home screen, tap the 
Menu Key , 
then tap  System settings.
2.  Tap  Language & input > Language
.3.  Tap the language you want to use.
Phone Function VPN How do I set up a VPN? VPN access configuration is different according 
to each company. To configure VPN access from 
your phone, you must obtain the details from your 
company’s network administrator.
Phone Function
Screen timeoutMy screen turns off after 
only 15 seconds. How can 
I change the amount of 
time before the backlight 
turns off? 1.   From the Home screen, tap the 
Menu Key 
 > 
System settings > Display > Screen timeout.
2.   Tap the preferred screen backlight timeout time.
Phone Function
Audible tap tones When I dial a number, the 
phone plays tones. How 
do I turn this off? 1.   From the Home screen, tap the 
Menu Key 
 > 
System settings > Sound > Touch feedback 
& system.
2.    Tap  Dial pad touch tones to remove the 
checkmark and disable the function.
Phone Function
Wi-Fi and 3G When Wi-Fi and 3G are 
both available, which 
service will my phone 
use? When using data, your phone may default to the 
Wi-Fi connection (if Wi-Fi connectivity on your phone 
is set to On). However, there will be no notification 
when your phone switches from one to the other.
To know which data connection is being used, view 
the 3G or Wi-Fi icon in the Status Bar (at the top of 
your screen). 
						

							97
Category
Sub-Category Question Answer
Phone Function
Home screenIs it possible to remove 
an app from the Home 
screen? Yes. Touch and hold the icon until the trash can 
icon appears at the top of the screen. Then, without 
lifting your finger, drag the icon to the trash can and 
lift your finger.
Phone Function
Application
I downloaded an app and 
it causes a lot of errors. 
How do I remove it?1.   From the Home screen, tap the 
Menu Key  > 
System settings > Apps.
2.    Scroll  to  the  DOWNLOADED apps tab, then tap 
the app to uninstall.
3. Tap  Uninstall and OK to confirm.
Phone Function
Charging Is it possible to charge 
my phone using the USB 
Cable without installing 
the necessary USB driver? Yes, the USB Cable will allow the battery to be 
charged by your PC whether or not the necessary 
drivers have been installed on the PC.
Phone Function
Ringtones
Can I use music files for 
my ringtone? Yes. After saving a music file you can use it for 
your ringtone.
Touch and hold a song in a library list. Tap Set as 
ringtone in the Context menu that appears.
Phone Function
Alarm
Will my alarm be audible 
or will it go off if the 
phone is turned off?
No, this is not supported.
Phone Function
AlarmIf my Ringer Volume is 
set to Off or Vibrate, will I 
hear my Alarm? From the Alarm tab in the 
Alarm/Clock app, tap 
the  Menu Key  > Settings. Checkmark Alarm 
in silent mode.
Phone Spec
Band Which wireless bands are 
supported by the phone?
Your phone is able to operate on the 800MHz and 
1900MHz bands.
Recovery Solution
Screen FreezeMy screen isn't 
responding. How do I 
unfreeze it? Press and hold the Power/Lock Key 
 (on the 
right side of the phone) for 10 seconds. Your phone 
will turn off and restart itself. 
						

							98
FA Q
Category
Sub-Category Question Answer
Recovery Solution
Factory ResetHow do I perform a 
factory reset? 1.  From the Home screen, tap the 
Menu Key 
 > 
System settings > Backup & reset > Factory 
data reset.
2.  Read the warning, then tap  Reset phone
.3.  Tap Erase everything and OK to confirm.
Attention:
If a factory reset is performed, all installed 
apps and user data will be erased. Please 
remember to back up any important data before 
performing a factory reset. 
						

							99
For your safety
The highest SAR value for this model phone when tested for use at the ea\
r is  
1.14 W/kg and when worn on the body, as described in this user guide, is  
1.20 W/kg (body-worn measurements differ among phone models, depending 
upon available accessories and FCC requirements). 
While there may be differences between SAR levels of various phones and \
at 
various positions, they all meet the government requirement for safe exposure.
The FCC has granted an Equipment Authorization for this model phone with 
all reported SAR levels evaluated as in compliance with the FCC RF emiss\
ion 
guidelines. SAR information on this model phone is on file with the FCC and can 
be found under the Display Grant section of http://www. fcc.gov/oet/ea/fccid/ after 
searching on FCC ID ZNFVS450PP.
t
To reduce risk of fire or burns, do not expose to temperature above 50°C (122 
°F), or dispose of in fire.
t
To reduce risk of fire or burns, do not dispose of in fire or water.t
Do not disassemble or open crush, bend or deform, puncture or shred.t
There is a danger of explosion if battery is incorrectly replaced. To reduce risk 
of fire or burns, do not disassemble, crush, puncture, short external contacts, 
expose to temperature above 50°C (122 °F), or dispose of in fire or water. Keep 
this product away from excessive moisture and extreme temperatures. Keep the 
battery or device dry and away from water or any liquid as it may cause a short 
circuit.
t
Avoid using your phone near strong electromagnetic sources, such as 
microwave ovens, sound speakers, TV and radio.