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LG Hx 995tz Owners Manual

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    							81Maintenance
     5Maintenance
    Notes on Discs
    Handling Discs
    Never stick paper or tape on the disc.
    Storing Discs
    After playing, store the disc in its case. Do not 
    expose the disc to direct sunlight or sources of 
    heat and never leave it in a parked car exposed 
    to direct sunlight.
    Cleaning Discs
    Do not use strong solvents such as alcohol, 
    benzine, thinner, commercially available 
    cleaners, or anti-static spray intended for older 
    vinyl records.
    Handling the Unit
    When shipping the unit
    Please save the original shipping carton and 
    packing materials. If you need to ship the unit, 
    for maximum protection, re-pack the unit as it 
    was originally packed at the factory.
    Keeping the exterior surfaces clean
    •  Do not use volatile liquids such as 
    insecticide spray near the unit. 
    •  Wiping with strong pressure may damage 
    the surface.
    •  Do not leave rubber or plastic products in 
    contact with the unit for a long period of 
    time.
    Cleaning the unit
    To clean the player, use a soft, dry cloth. If 
    the surfaces are extremely dirty, use a soft 
    cloth lightly moistened with a mild detergent 
    solution. Do not use strong solvents such as 
    alcohol, benzine, or thinner, as these might 
    damage the surface of the unit.
    Maintaining the Unit
    The unit is a high-tech, precision device. If 
    the optical pick-up lens and disc drive parts 
    are dirty or worn, the picture quality could be 
    diminished. For details, please contact your 
    nearest authorized service Centre.
     
    5
    Maintenance
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    							82Troubleshooting
    Troubleshooting 6
    6
    Troubleshooting
    General
    The Power does not turn 
    on.•  Plug the power cord into the wall outlet securely.
    The unit does not start 
    playback.•  Insert a playable disc. (Check the disc type, colour system, 
    and regional code.)
    •  Place the disc with the playback side down.
    •  Clean the disc.
    •  Cancel the rating function or change the rating level.
    The angle cannot be 
    changed.•  Multi-angles are not recorded on the DVD Video being 
    played.
    The subtitle language 
    cannot be changed or 
    turned off .•  Subtitles are not recorded on the DVD Video being played.
    Cannot play MP3/WMA/
    JPEG/DivX fi les.•  The fi les are not recorded in a format that the unit can play.
    •  The unit does not support the codec of the movie fi le.
    The remote control does 
    not work properly.•  The remote control is not pointed at the remote sensor of 
    the unit.
    •  The remote control is too far from the unit.
    •  There is an obstacle in the path of the remote control and 
    the unit.
    •  The batteries in the remote control are exhausted.
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    							83Troubleshooting
     6Troubleshooting
    Picture
    There is no picture.•  Select the appropriate video input mode on the TV so the 
    picture from the unit appears on the TV screen.
    •  Connect the video connection securely.
    •  Check the [HDMI Color Setting] in the [Setup] menu is 
    set to the appropriate item that conforms to your video 
    connection.
    •  Your TV may not support the resolution you have set on the 
    player. Change the resolution that your TV accepts.
    •  The player’s HDMI OUT jack is connected to a DVI device that 
    does not support copyright protection.
    Picture noise appears•  You are playing a disc recorded in a colour system that is 
    diff erent from your TV.
    •  Set the resolution which your TV accepts.
    Blu-ray 3D™ disc playback 
    does not output 3D views.•  Connect the player to your TV with HDMI cable ( Version 1.3 
    or higher).
    •  Your TV may not support “HDMI 1.4 3D mandatory format”. 
    •  The [3D Mode] option in the [Setup] menu is set to [Off  ]. 
    Set the option to [On].
    Sound
    There is no sound or the 
    sound is distorted.•  The unit is in scan, slow motion, or pause mode.
    •  The sound volume is low.
    •  Check the speaker cable connection. (page 25)
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    							84Troubleshooting
    Troubleshooting 6
    Network
    BD-Live™ feature does not
    work.•  The connected USB storage may not have enough space. 
    Connect the USB storage with at least 1GB free space.
    •  Ensure that the unit is correctly connected to the local area 
    network and can access the internet (see page 31).
    •  Your broadband speed may not fast enough to use the BD-
    Live™ features. Contact your Internet Service Provider (ISP) 
    and increase the broadband speed is recommended.
    •  The [BD-LIVE connection] option in the [Setup] menu is set 
    to [Prohibited]. Set the option to [Permitted].
    Streaming video services
    (such as YouTube™, 
    etc.) are often stopped 
    or “buff ered” during 
    playback.•  Your broadband service speed may not be fast enough to 
    stream video services. Contact your Internet Service Provider 
    (ISP) and increase the broadband speed is recommended.
    Shared folder or fi les from
    your PC or a media server 
    are not displayed on the 
    [Home Link] menu.•  The fi rewall or anti-virus software on your media server is 
    running. Turn off   the fi rewall or anti-virus software running 
    on your PC or media server.
    •  The player is not connected to the local area network that 
    your PC or the media server are connected.
    Cannot connect the player 
    to the access point or 
    wireless LAN router.•  The wireless communication may be interrupted from 
    household devices that are using radio frequencies. Move 
    the player away from them.
    Access point is not 
    displayed on the “Access 
    point name” list.•  The access point or wireless LAN router may not broadcast 
    its SSID. Set your access point to broadcast its SSID through 
    your computer.
    Design and specifi  cations are subject to change without notice.
     
    Customer Support
    You can update the Player using the latest software to enhance the products operation and/or 
    add new features. To obtain the latest software for this player (if updates have been made), 
    please visit http://lgservice.com or contact LG Electronics customer care Centre.
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    							85Appendix
     7
    Appendix
      Controlling a TV with 
    the Supplied Remote 
    Control
    You can control your TV using the buttons 
    below.
    1
    2
    3
    4
    TV Control
    Buttons
    Button Operation
    1 ( TV Power)Turn the TV on or off .
    AV/ INPUTSwitch the TV’s input source 
    between the TV and other 
    input sources.
    VOL +/-Adjust the volume of the 
    TV.
    PR/CH U/uScan up or down through 
    memorized channels.
    NOTE
    Depending on the unit being connected, you may 
    not be able to control your TV using some of the 
    buttons.
    Setting up the remote to 
    control your TV
    You can operate your LG/GoldStar TV with the 
    supplied remote control.
    While holding down TV POWER button, press 
    PR/CH U/u
    . Release the TV POWER button to 
    complete setting.
    When you replace the batteries of the remote, 
    you may have reset the remote control.
    7
    Appendix
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    							86Appendix
    Appendix
     7
      Area Code List
    Choose an area code from this list.
    Area Code Area Code Area Code Area Code
    Afghanistan   AF
    Argentina   AR
    Australia   AU
    Austria   AT
    Belgium   BE
    Bhutan   BT
    Bolivia   BO
    Brazil   BR
    Cambodia   KH
    Canada   CA
    Chile   CL
    China   CN
    Colombia   CO
    Congo   CG
    Costa Rica   CR
    Croatia   HR
    Czech Republic   CZ
    Denmark   DK
    Ecuador   EC
    Egypt   EG
    El Salvador   SV
    Ethiopia   ETFiji   FJ
    Finland   FI
    France   FR
    Germany   DE
    Great Britain   GB
    Greece   GR
    Greenland   GL
    Hong Kong   HK
    Hungary   HU
    India   IN
    Indonesia   ID
    Israel   IL
    Italy   IT
    Jamaica   JM
    Japan   JP
    Kenya   KE
    Kuwait   KW
    Libya   LY
    Luxembourg   LU
    Malaysia   MY
    Maldives   MV
    Mexico   MXMonaco   MC
    Mongolia   MN
    Morocco   MA
    Nepal   NP
    Netherlands   NL
    Netherlands 
    Antilles   AN
    New Zealand   NZ
    Nigeria   NG
    Norway   NO
    Oman   OM
    Pakistan   PK
    Panama   PA
    Paraguay   PY
    Philippines   PH
    Poland   PL
    Portugal   PT
    Romania   RO
    Russian 
    Federation   RU
    Saudi Arabia   SA
    Senegal   SNSingapore   SG
    Slovak Republic   SK
    Slovenia   SI
    South Africa   ZA
    South Korea   KR
    Spain   ES
    Sri Lanka   LK
    Sweden   SE
    Switzerland   CH
    Taiwan   TW
    Thailand   TH
    Turkey   TR
    Uganda   UG
    Ukraine   UA
    United States   US
    Uruguay   UY
    Uzbekistan   UZ
    Vietnam   VN
    Zimbabwe   ZW
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    							87Appendix
     7
    Appendix
      Language code List
    Use this list to input your desired language for the following initial settings: [Disc Audio], 
    [Disc Subtitle] and [Disc Menu].
    Language Code Language Code Language Code Language Code
    Afar   6565
    Afrikaans   6570
    Albanian   8381
    Ameharic   6577
    Arabic   6582
    Armenian   7289
    Assamese   6583
    Aymara   6588
    Azerbaijani   6590
    Bashkir   6665
    Basque   6985
    Bengali; Bangla   6678
    Bhutani   6890
    Bihari   6672
    Breton   6682
    Bulgarian   6671
    Burmese   7789
    Byelorussian   6669
    Chinese   9072
    Croatian   7282
    Czech   6783
    Danish   6865
    Dutch   7876
    English   6978
    Esperanto   6979
    Estonian   6984
    Faroese   7079
    Fiji   7074
    Finnish   7073French   7082
    Frisian   7089
    Galician   7176
    Georgian   7565
    German   6869
    Greek   6976
    Greenlandic   7576
    Guarani   7178
    Gujarati   7185
    Hausa   7265
    Hebrew   7387
    Hindi   7273
    Hungarian   7285
    Icelandic   7383
    Indonesian   7378
    Interlingua   7365
    Irish   7165
    Italian   7384
    Japanese   7465
    Kannada   7578
    Kashmiri   7583
    Kazakh   7575
    Kirghiz   7589
    Korean   7579
    Kurdish   7585
    Laothian   7679
    Latin   7665
    Latvian, Lettish   7686
    Lingala   7678Lithuanian   7684
    Macedonian   7775
    Malagasy   7771
    Malay   7783
    Malayalam   7776
    Maori   7773
    Marathi   7782
    Moldavian   7779
    Mongolian   7778
    Nauru 7865
    Nepali   7869
    Norwegian   7879
    Oriya   7982
    Panjabi   8065
    Pashto, Pushto   8083
    Persian   7065
    Polish   8076
    Portuguese   8084
    Quechua   8185
    Rhaeto-Romance    
     8277
    Rumanian   8279
    Russian   8285
    Samoan   8377
    Sanskrit   8365
    Scots Gaelic   7168
    Serbian   8382
    Serbo-Croatian   8372
    Shona   8378Sindhi   8368
    Singhalese   8373
    Slovak   8375
    Slovenian   8376
    Spanish   6983
    Sudanese   8385
    Swahili   8387
    Swedish   8386
    Tagalog   8476
    Tajik   8471
    Tamil   8465
    Telugu   8469
    Thai   8472
    Tonga   8479
    Turkish   8482
    Turkmen   8475
    Twi   8487
    Ukrainian   8575
    Urdu   8582
    Uzbek   8590
    Vietnamese   8673
    Volapük   8679
    Welsh   6789
    Wolof   8779
    Xhosa   8872
    Yiddish   7473
    Yoruba   8979
    Zulu   9085
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    							88Appendix
    Appendix
     7
      Network Software 
    Update
    Network update noti cation
    From time to time, performance improvements 
    and/or additional features or services may be 
    made available to units that are connected to 
    a broadband home network. If there is new 
    software available and the unit is connected 
    to a broadband home network, the player will 
    inform you about the update as follows.
    Option 1: 
    1. The update menu will appear on the screen 
    when you turn on the player.
    2. Use 
    I
    /i to select a desired option and then 
    press ENTER (
    ).
    [OK]
    Starts the software update.
    [Cancel] 
    Exits the update menu and displays it next 
    booting.
    [Hide] 
    Exits the update menu and it does not 
    appear until next software is uploaded in 
    the update server.
    Option 2:
    If the software update is available from the 
    update server, the “Update” icon appears at 
    the bottom of the Home menu. Press blue (B) 
    coloured button to start the update procedure.
    Software Update
    You can update the player using the latest 
    software to enhance the products operation 
    and/or add new features. You can update the 
    software by connecting the unit directly to the 
    software update server.
    CAUTION
    •  Before updating the software in your player, 
    remove any disc and USB Device from the player.
    •  Before updating the software in your player, turn 
    the player off   and then turn it back on.
    •  During the software update procedure, do 
    not turn off   the player or disconnect AC 
    power, or do not press any button.
    •  If you cancel the update, turn off   the power and 
    turn it on for stable performance.
    •  This unit cannot be updated to previous 
    software version.
    1. Check the network connection and settings 
    (page 31).
    2. Select [Software] option in the [Setup] 
    menu then press ENTER (
    ).
    3. Select [Update] option, and press ENTER 
    (
    ).
    The player will check for the newest update. 
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    							89Appendix
     7
    Appendix
    NOTE
    •  Pressing ENTER () while checking for the 
    update will end the process.
    •  If there is no update available, the Message, 
    “No update is found.” appears. Press ENTER (
    ) 
    to return to the [Home Menu].
    4. If newer version exists, the message “A 
    new update was found. Do you want to 
    download it?” appears. 
    5. Select [OK] to download the update. 
    (Selecting [Cancel] will end the update.)
    6. The player starts downloading the newest 
    update from the server. (Downloading will 
    takes several minutes depending on your 
    home network condition)
    7. When downloading is completed, the 
    message, “Download is complete. Do you 
    want to update?” appears.
    8. Select [OK] to start updating. 
    (Selecting [Cancel] will end the update and 
    downloaded fi le will not be re-usable. To 
    update software the next time, the software 
    update procedure has to be started from 
    the beginning again.)
    CAUTION
    Do not turn off   the power during the software 
    update.
    9. When update is completed, the message, 
    “Update is complete.” will appear, and then 
    power will turn off   automatically after 5 
    seconds. 
    10. Turn the power back on. The system now 
    operates with the new version. 
    NOTE
    The Software Update function may not work 
    properly depending on your internet environment. 
    In this case, you can obtain the latest software from 
    the authorized LG Electronics Service Centre then 
    update your player. Refer to “Customer Support” on 
    page 84.
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    							90Appendix
    Appendix
     7
      Video output resolution
    Video Out
    ResolutionHDMI OUT
    576i (480i) 576p (480p)
    576p (480p) 576p (480p)
    720p 720p
    1080i 1080i
    1080p / 24 Hz 1080p / 24 Hz
    1080p / 50 (60) Hz 1080p / 50 (60) Hz
    HDMI OUT connection
    •  For the 576i (480i) resolution setting, real 
    output resolution of HDMI OUT will change 
    to 576p (480p).
    •  If you select a resolution manually and then 
    connect the HDMI jack to TV and your TV 
    does not accept it, the resolution setting is 
    set to [Auto].
    •  If you select a resolution that your TV 
    does not accept, the warning message 
    will appear. After resolution change, 
    if you cannot see the screen, please 
    wait 20 seconds and the resolution will 
    automatically revert back to the previous 
    resolution.
    •  The 1080p video output frame rate may 
    be automatically set to either 24 Hz or 50 
    (60) Hz depending both on the capability 
    and preference of the connected TV and 
    based on the native video frame rate of the 
    content on the BD-ROM disc.
    VIDEO OUT connection
    The resolution of the VIDEO OUT jack is always 
    outputted at 576i (480i) resolution.
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