LG G6 User Guide

Appendix140
Anti-Theft Guide
Set up your device to prevent other people from using it if it's been reset 
to factory settings without your permission. For example, if your device is 
lost, stolen, or wiped, only someone with your Google account or screen 
lock information can use the device.
All you need to make sure your device is protected is:
•	 Set a screen lock: If your device is lost or stolen but you have a screen 
lock set, the device can't be erased using the Settings menu unless 
your...

Appendix141
Open Source Software Notice 
Information
To obtain the source code under GPL, LGPL, MPL, and other open 
source licenses, that is contained in this product, please visit 
http://opensource.lge.com.
In addition to the source code, all referred license terms, warranty 
disclaimers and copyright notices are available for download.
LG Electronics will also provide open source code to you on CD-ROM 
for a charge covering the cost of performing such distribution (such 
as the cost of media,...

Appendix142
DOLBY AUDIO
Manufactured under license from Dolby Laboratories. Dolby, Dolby Audio, 
and the double-D symbol are trademarks of Dolby Laboratories.
DOLBY VISION
Dolby, Dolby Vision, and the double-D symbol are trademarks of Dolby 
Laboratories. Manufactured under license from Dolby Laboratories. 
Confidential unpublished works. Copyright © 2013-2015 Dolby 
Laboratories. All rights reserved.
Dolby Vision supports 4 modes for the best experience.
•	 Cinematic: Stays closest to cinema, best in...

Appendix143
More information
Tempered glass parts
Tempered glass parts of this device are not permanent and they may wear 
out over time.
•	 If you drop your device on a hard surface or subject it to severe impact, 
the tempered glass may be damaged.
If this happens, stop using your device immediately and contact an LG 
Customer Service Centre.
•	 You can purchase protective cases to protect your device from damage 
on the market.
Note that these protective cases are not covered under the warranty...

Appendix144
FAQ
This chapter lists some problems you might encounter when using your 
phone. Some problems require you to call your service provider, but most 
are easy to fix yourself.
MessagePossible causes Possible corrective measures
SIM card error There is no SIM card in 
the phone or it is inserted 
incorrectly. Make sure the SIM card is 
correctly inserted.
No network 
connection/ 
Dropped 
network Signal is weak or you are 
outside the carrier network.
Move toward a window or 
into an open area....

Appendix145
MessagePossible causes Possible corrective measures
Charging error Battery is not charged. Charge battery.
Outside temperature is too 
hot or cold.
Make sure device is charging at a 
normal temperature.
Contact problem Check the charger and its 
connection to the device.
No voltage Plug the charger into a different 
outlet.
Charger defective Replace the charger.
Wrong charger Use only original LG accessories.
Number not 
allowed. The Fixed dialing number 
function is on. Check the Settings...

Appendix146
MessagePossible causes Possible corrective measures
Hangs up or 
freezes Intermittent software/ 
hardware problem Restarting the device
If your device freezes or hangs, 
you may need to close apps or 
turn off the device and turn it 
on again.
Performing a boot-up
Press and hold the Power/Lock 
key and the Volume Down (-) 
key for about 10 seconds to 
restart your device.
Resetting the device
If the methods above do not 
solve your problem, perform a 
factory data reset.
On the settings...

For Your Safety
06  

For Your Safety148
Important Information
This user guide contains important information on the use and operation of this 
phone. Please read all the information carefully for optimal performance and to 
prevent any damage to or misuse of the phone. Any changes or modifications not 
expressly approved in this user guide could void your warranty for this equipment. 
Any changes or modifications not expressly approved by the manufacturer could 
void the user’s authority to operate the equipment.
Before You...

For Your Safety149
•	Do not use harsh chemicals (such as alcohol, benzene, thinners, 
etc.) or detergents to clean your phone. This could cause a fire.
•	Do not drop, strike, or shake your phone severely. It may harm the 
internal circuit boards of the phone.
•	Do not use your phone in high explosive areas as the phone may 
generate sparks.
•	Do not damage the power cord by bending, twisting, pulling, or 
heating. Do not use the plug if it is loose as it may cause electric 
shock or fire.
•	 Do not place...