LG E 450 User Manual

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These accessories are available for use with the your phone. (Items described below 
may be optional.)
Travel adaptor
Battery
Quick Start GuideData cable
NOTE: • Always use genuine LG accessories. • Failure to do this may void your warranty.• Accessories may vary in different regions.
Accessories 
						

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Troubleshooting
This chapter lists some problems you might encounter when using your phone. Some 
problems require you to call your service provider, but most are easy to fix yourself.
Message Possible causes Possible corrective measures
SIM errorThere is no SIM 
card in the phone 
or it is inserted 
incorrectly.Make sure that the SIM card is 
correctly inserted.
No network 
connection/ 
Dropped 
networkSignal is weak or 
you are outside the 
carrier network.Move toward a window or into 
an open area. Check the network 
operator coverage map.
Operator applied 
new services.Check whether the SIM card is more 
than 6~12 months old. If so, change 
your SIM at your network provider's 
nearest branch. Contact your service 
provider.
Codes do not 
matchTo change a 
security code, you 
will need to confirm 
the new code by 
re-entering it.If you forget the code, contact your 
service provider.
The two codes you 
have entered do 
not match.
No applications 
can be setNot supported by 
service provider 
or registration 
required.Contact your service provider. 
						

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Message Possible causes Possible corrective measures
Calls not 
availableDialling error  New network not authorized.
New SIM card 
inserted.Check for new restrictions.
Pre-paid charge 
limit reached.Contact service provider or reset limit 
with PIN2.
Phone cannot 
be switched onOn/Off key pressed 
too briefly.Press the On/Off key for at least two 
seconds.
Battery is not 
charged.Charge battery. Check the charging 
indicator on the display.
Charging errorBattery is not 
charged.Charge battery.
Outside 
temperature is too 
hot or cold.Make sure phone is charging at a 
normal temperature.
Contact problemCheck the charger and its connection 
to the phone.
No voltagePlug the charger into a different 
socket.
Charger defective Replace the charger.
Wrong charger Use only original LG accessories.
Number not 
allowedThe Fixed dialling 
number function 
is on.Check the Settings menu and turn 
the function off. 
						

							104
Message Possible causes Possible corrective measures
Impossible to 
receive / send 
SMS & photosMemory fullDelete some messages from your 
phone.
Files do not 
openUnsupported file 
formatCheck the supported file formats.
The screen 
does not turn 
on when I 
receive a call.Proximity sensor 
problemIf you use a protection tape or case, 
make sure it has not covered the 
area around the proximity sensor. 
Make sure that the area around the 
proximity sensor is clean.
No sound Vibration modeCheck the settings status in the 
sound menu to make sure you are 
not in vibration or silent mode.
Hangs up or 
freezesIntermittent 
software problemTry to perform a software update via 
the website.
Troubleshooting 
						

							LIMITED WARRANTY STATEMENT
1. WHAT THIS WARRANTY COVERS:LG offers you a limited warranty that the enclosed subscriber unit and its enclosed 
accessories will be free from defects in material and workmanship, according to the 
following terms and conditions:
1. 
 The limited warranty for the product extends for ONE (1) year beginning on the date of 
 purchase of the product by the original end user.
2.  The limited warranty extends only to the original end user of the product and is not  
 assignable or transferable to any subsequent purchaser/end user.
3.  This warranty is good only to the original end user of the product during the warranty  
 period as long as it is in Canada.
4.  Upon request from LG, the consumer must provide information to reasonably prove the  
 date of purchase.
5.  During the applicable warranty period, LG will repair or replace at LG’s sole option, without 
 charge to the original end user, any defective component part of the phone or accessory.
6.  LG may use rebuilt, reconditioned or new parts or components when repairing any  
 product or replace a product with a rebuilt, reconditioned or new product.
2.  WHAT THIS WARRANTY DOES NOT COVER:1.  Defects or damages resulting from use of the product in other than its normal and  
 customary manner.
2. 
 Defects or damages from abnormal use, abnormal conditions, improper storage, exposure to 
 moisture or dampness, unauthorized modifications, unauthorized connections, unauthorized  
 repair, misuse, neglect, abuse, accident, alteration, improper installation or other acts which are  
 not the fault of LG, including damage caused by spills of food or liquids.
3.  Breakage or damage to antennas unless caused directly by defects in material or  
 workmanship. 
4.  The fact that the Customer Service Department at LG was not notified by the original end  
 user of the alleged defect or malfunction of the product, during the warranty period.
5.  Products which have had their serial numbers removed or made illegible.
6.  Damage resulting from use of non-LG approved accessories. 
						

							7.  All plastic surfaces and all other externally exposed parts that are scratched or damaged  
 due to normal customer use.
8.  Products serviced by non-authorized persons or companies.
Notes:1.  This limited warranty supersedes all other warranties, expressed or implied either in fact 
or by operations of law, statutory or otherwise, including, but not limited to any implied 
warranty of merchantability or fitness for a particular purpose.
2.  Shipping damage is the sole responsibility of the shipping company.
3. EXCLUSION OF LIABILITY:No other express warranty is applicable to this product.THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTY OF 
MARKETABILITY, IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY HEREIN.  
LG ELECTRONICS CANADA, INC. SHALL NOT BE LIABLE FOR THE LOSS OF THE USE OF THE 
PRODUCT, INCONVENIENCE, LOSS OR ANY OTHER DAMAGES, DIRECT OR CONSEQUENTIAL, 
ARISING OUT OF THE USE OF, OR INABILITY TO USE, THIS PRODUCT OR FOR ANY BREACH OF 
ANY EXPRESS OR IMPLIED WARRANTY, INCLUDING THE IMPLIED WARRANTY OF MARKETABILITY 
APPLICABLE TO THIS PRODUCT.
4. HOW TO GET WARRANTY SERVICE:To obtain warranty service, please call the following telephone number from anywhere in 
Canada:
LG Electronics Canada, Inc.
Tel. 1-888-LG-Canada (1-888-542-2623)  
http://www.lg.com/ca_en (see links to “Support > Mobile phone support”)
Electronics Canada Inc.
North York, Ontario 
						

							Printed in China