Lexmark X364dw User Manual

290–294 paper jams
Clearing jams under the ADF cover
1
Remove all original documents from the ADF.
2Open the ADF cover.
3Unlock the separator roll.
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4Remove the separator roll.
5Remove the jammed paper.
6Reinstall the separator roll.
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7Lock the separator roll.
8Close the ADF cover.
9Press . Clearing jams173
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Clearing ADF jams by lifting the scanner cover
1
Open the scanner cover, and then remove any jammed pages.
2Press .
Clearing ADF duplex jams
If you are making a two‑sided copy in the ADF, and your original document jams, it may be necessary to perform the
following steps to clear the jam:
1Remove the ADF tray.
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2Remove the jammed paper by pulling the lower edge of the sheet exiting the ADF.
3Reinstall the ADF tray.
4Press . Clearing jams175
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Troubleshooting
Solving basic printer problems
If there are basic printer problems, or the printer is unresponsive, make sure:
The power cord is plugged into the printer and a properly grounded electrical outlet.
The electrical outlet is not turned off by any switch or breaker.
The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords.
Other electronic equipment plugged into the outlet is working.
The printer is turned on. Check the printer power switch.
The...

DO NOT TOUCH Reading flash data DO NOT POWER OFF
As a part of this message, a bar graphic appears on one line of the display, indicating the percentage of processing time
completed.
Wait for the message to clear. The message displays until all code is received and the processing is complete.
Warning—Potential Damage: If your printer is connected to a computer by a USB cable, do not touch the printer
control panel while this message appears on the display. Do not turn the printer off while this message...

Invalid Network Code
You need to download valid network printing code for the internal print server. The internal print server is a hardware
option installed inside the printer.
Note: Network code may be downloaded while this message appears on the display.
Line busy
A fax number is dialed, but the fax line is busy. Wait for the message to clear.
Load manual feeder with 
Try one or more of the following:
Load the specified paper in the multipurpose feeder.
Cancel the current job.
Load  with 
Try one or...

No dial tone
The printer does not have a dial tone. Wait for the message to clear.
Power Saver
The printer is saving power while it waits for the next print job. Send a job to print to take the printer out of Power
Saver mode.
Programming Engine Code DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do not turn the printer power off while Programming Engine Code appears on
the display.
Programming flash DO NOT POWER OFF
Wait for the message to clear.
Warning—Potential Damage: Do...

Scanner Jam Access Cover Open
Close the bottom ADF door to clear the message.
Toner is low
Try one or more of the following:
Replace the toner cartridge.
Press  to clear the message and continue printing.
Unsupported USB device, please remove
Remove the unrecognized USB device.
Unsupported USB hub, please remove
Remove the unrecognized USB hub.
Some USB flash drives have a built‑in USB hub, and these flash drives are not supported.
USB/USB 
The printer is using a USB cable connection. The USB port is the...