Lexmark X2550 User Manual

							2Press down on the cartridge carrier levers to raise the cartridge carrier lids.
3Insert the black cartridge or the photo cartridge in the left carrier. Insert the color cartridge in the right carrier.
4Close the lids.
5Lift the scanner unit, gently push the scanner support towards the cartridge carriers, and carefully lower the
scanner unit until it is completely closed.
6Load paper.
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							7Press and hold  for three seconds to print an alignment page.
8Load the printed alignment page facedown on the scanner glass in the lower right corner, and close the top
cover.
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9Press  again to align the cartridge(s).
Note: The scanner unit must be closed to start a new scan, print, copy, or fax job.
Achieving better print quality
Improving print quality
If you are not satisfied with the print quality of a document, make sure you:
Use the appropriate paper for the document. If you are printing photos or other high quality images, for best
results use Lexmark Premium Photo Paper or Lexmark Photo Paper.
Use a paper that is a heavier weight or bright white.
Select a higher print quality.
If the document still does not have the print quality you want, follow these steps:
1Align the print cartridges. For more information, see “Aligning the print cartridges” on page 52.
If print quality has not improved, continue to step 2.
2Clean the print cartridge nozzles. For more information, see “Cleaning the print cartridge nozzles” on
page 53.
If print quality has not improved, continue to step 3.
3Remove and reinsert the cartridges. For more information, see “Removing a used print cartridge” on page 50 and
“Installing print cartridges” on page 50.
If print quality has not improved, continue to step 4.
4Wipe the print cartridge nozzles and contacts. For more information, see “Wiping the print cartridge nozzles and
contacts” on page 54.
If print quality is still not satisfactory, replace the cartridge. For more information, see “Ordering paper and other
supplies” on page 56.
Aligning the print cartridges
1Load plain paper.
2Open the Solution Center.
3From the Maintenance tab, click Align to fix blurry edges.
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							4Click Print.
The alignment page prints.
5Open the top cover of the printer.
6Place the printed alignment page facedown on the scanner glass in the lower right corner, and then close the
top cover.
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7Press .
After a few seconds, an Alignment Success dialog appears on your computer screen.
8Click Close.
9Click Exit.
If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved,
clean the print cartridge nozzles.
Cleaning the print cartridge nozzles
1Load plain paper.
2Open the Solution Center. See “Using the Solution Center” on page 17.
3From the Maintenance tab, click Clean to fix horizontal streaks.
4Click Print.
A page prints, forcing ink through the print cartridge nozzles to clean them.
5Print the document again to verify that the print quality has improved.
6If print quality has not improved, try cleaning the nozzles up to two more times.
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							Wiping the print cartridge nozzles and contacts
1Remove the print cartridges.
2Dampen a clean, lint-free cloth with water.
3Gently hold the cloth against the nozzles for about three seconds, and then wipe in the direction shown.
4Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and
then wipe in the direction shown.
5With another clean section of the cloth, repeat step 3 and step 4.
6Let the nozzles and contacts dry completely.
7Reinsert the print cartridges.
8Print the document again.
9If the print quality does not improve, clean the print nozzles. For more information, see “Cleaning the print
cartridge nozzles” on page 53.
10Repeat step 9 up to two more times.
11If print quality is still not satisfactory, replace the print cartridges.
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							Preserving the print cartridges
Keep a new cartridge in its packaging until you are ready to install it.
Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The
cartridges do not print correctly if left exposed for an extended period of time.
Keep the photo cartridge in its own storage unit when not in use.
Cleaning the scanner glass
1Dampen a clean, lint-free cloth with water.
2Gently wipe the scanner glass clean.
Note: Make sure all ink or corrective fluid on a document is dry before placing the document on the scanner glass.
Ordering print cartridges
Lexmark 2500 series models (except 2580)
ItemPart numberAverage cartridge standard page yield is up to1
Black cartridge28A175
Black cartridge228175
High yield black cartridge34550
Color cartridge29A150
Color cartridge229150
High yield color cartridge35500
Photo cartridge31Not applicable
1 Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711 (FDIS).
2 Licensed Return Program Cartridge
Lexmark 2580 models
ItemPart number
Color cartridge2
Black cartridge3
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							ItemPart number
Photo cartridge31
Ordering paper and other supplies
To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com.
Notes:
For best results, use only Lexmark print cartridges.
For best results when printing photos or other high-quality images, use Lexmark photo papers.
To order a USB cable (part number 1021294) go to www.lexmark.com.
PaperPaper size
Lexmark Premium Photo PaperLetter
A4
4 x 6 in.
10 x 15 cm
L
Lexmark Photo PaperLetter
A4
4 x 6 in.
10 x 15 cm
Lexmark PerfectFinishTM Photo PaperLetter
A4
4 x 6 in.
10 x 15 cm
L
Note: Availability may vary by country or region.
For information on how to purchase Lexmark Premium Photo Paper, Lexmark Photo Paper, or Lexmark PerfectFinish
Photo Paper in your country or region, go to www.lexmark.com.
Using genuine Lexmark print cartridges
Lexmark printers, print cartridges, and photo paper are designed to perform together for superior print quality.
If you receive an Out of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge
(s) has been depleted.
If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark
Ink message appears:
1Click Learn More on the message.
2Click Report a non-Lexmark print cartridge.
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							To prevent the message from appearing again for the indicated cartridge(s):
Replace your cartridge(s) with new Lexmark print cartridge(s).
If you are printing from a computer, click Learn more on the message, select the check box, and click Close.
If you are using the printer without a computer, press Cancel.
Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges.
Refilling a print cartridge
The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend
use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer. For best
results, use Lexmark supplies.
Recycling Lexmark products
To return Lexmark products to Lexmark for recycling:
1Visit our Web site at www.lexmark.com/recycle.
2Follow the instructions on the computer screen.
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							Troubleshooting
“Setup troubleshooting” on page 58
“Print troubleshooting” on page 60
“Copy troubleshooting” on page 63
“Scan troubleshooting” on page 64
“Fax troubleshooting” on page 66
“Jams and misfeeds troubleshooting” on page 68
“Error messages” on page 71
“Removing and reinstalling the software” on page 72
Setup troubleshooting
“Power button is not lit” on page 58
“Software does not install” on page 58
“Page does not print” on page 59
Power button is not lit
Check power connection1Disconnect the power cord from the wall outlet, and then from the printer.
2Plug the cord all the way into the power supply on the printer.
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3Plug the cord into an electrical outlet that other electrical devices have been using.
4If the  light is not on, press .
Software does not install
Check your operating
systemThe following operating systems are supported: Windows 2000, Windows XP, Windows
Vista, and Mac OS X.
Note: For Windows 2000 users, make sure you are using Service Pack 3 or later.
Check your system
requirementsCheck that your computer meets the minimum system requirements listed on the box.
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							USB cable may not be
connected1Check the USB cable for any obvious damage.
2Firmly plug the square end of the USB cable into the back of the printer.
3Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the 
 USB symbol.
Use these steps to install
the printer software1Turn off and then restart your computer.
2Click Cancel on all New Hardware Found screens.
3Insert the CD, and then follow the instructions on the computer screen to reinstall
the software.
May need to reconnect
power supply1Press  to turn the printer off.
2Disconnect the power cord from the wall outlet.
3Gently remove the power supply from the printer.
4Reconnect the power supply to the printer.
5Plug the power cord into the wall outlet.
6Press  to turn the printer on.
Other software may be
running1Close all open software applications.
2Disable any anti-virus programs.
3Double-click the My Computer icon.
In Windows XP, click Start to access the My Computer icon.
4Double-click the CD–ROM drive icon.
5If necessary, double-click setup.exe.
6Follow the instructions on the computer screen to install the software.
Software may not be
installed correctly1Uninstall the printer software, and then reinstall it. For more information, see
“Removing and reinstalling the software” on page 72.
2If the software still does not install correctly, visit our Web site at
www.lexmark.com to check for the latest software.
aIn all countries or regions except the United States, select your country or
region.
bClick the links for drivers or downloads.
cSelect your printer family.
dSelect your printer model.
eSelect your operating system.
fSelect the file you want to download, and then follow the directions on the
computer screen.
Page does not print
Check the control panel
for any blinking lightsIf one of the lights is blinking, see “Blinking lights on the control panel” on page 70.
Check powerIf the  light is not on, see “Power button is not lit” on page 58.
Paper may not be loaded
correctlyRemove and then load paper.
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							Check inkCheck the ink levels, and install new print cartridges if necessary.
Cartridges may have tape
on them1Remove the print cartridges.
2Make sure the sticker and tape have been removed.
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3Reinsert the cartridges.
Make sure the printer is
set as the default printer
and is not on hold or
paused.1Click:
In Windows XP Pro: Start ΠSettings ΠPrinters and Faxes.
In Windows XP Home: Start ΠControl Panel ΠPrinters and Faxes.
In Windows 2000 or Windows Vista: Start ΠSettings ΠPrinters.
2Double-click the name of your printer.
3Click Printer.
Make sure no check mark appears next to Pause Printing.
Make sure a check mark does appear next to Set As Default.
May need to reconnect
power supply1Press  to turn the printer off.
2Disconnect the power cord from the wall outlet.
3Gently remove the power supply from the printer.
4Reconnect the power supply to the printer.
5Plug the power cord into the wall outlet.
6Press  to turn the printer on.
Software may not be
installed correctly1Uninstall the printer software, and then reinstall it. For more information, see
“Removing and reinstalling the software” on page 72.
2If the software still does not install correctly, visit our Web site at
www.lexmark.com to check for the latest software.
aIn all countries or regions except the United States, select your country or region.
bClick the links for drivers or downloads.
cSelect your printer family.
dSelect your printer model.
eSelect your operating system.
fSelect the file you want to download, and then follow the directions on the
computer screen.
Print troubleshooting
“Improving print quality” on page 61
“Poor text and graphic quality” on page 61
“Poor quality at the edges of the page” on page 62
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