Lexmark W840dn User Manual

							Photoconductor kit end-of-life
71
Maintaining the printer
Photoconductor kit end-of-life
To ensure print quality and to avoid damage to the printer, the printer stops operating after the photoconductor kit has 
reached approximately 60,000 pages (Letter/A4). The message 84 Replace PC Unit is displayed when the printer 
reaches this point. If the Toner Alarm setting is set to Single or Continuous (default is Off), the printer automatically notifies 
you before the photoconductor reaches this point and displays the message 84 PC Unit Life Warning. To avoid having 
the printer stop operating, replace the photoconductor kit when you first receive the 84 PC Unit Life Warning message.  
Once the photoconductor kit has been replaced, normal printer operation resumes.
Conserving supplies
Several settings in your application software or on the display let you conserve toner and paper. For more information on 
changing these settings, see the Menus and Messages Guide.
Ordering supplies
To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies 
Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place 
where you bought your printer.
Ordering a toner cartridge
When the 88 Toner Low message appears, you should order a new toner cartridge. You can print a few hundred pages 
after the 88 Toner Low message appears. You need to have a new cartridge available when the current one no longer 
prints satisfactorily.
Order Lexmark part number W84020H.
Ordering a photoconductor kit
When the 84 PC Life Warning message appears, you should order a new photoconductor kit. You can print a few 
hundred pages after the 84 PC Life Warning message appears.
Order Lexmark part number W84030H.
SupplyMenu selection itemWhat the setting does
Toner Toner Darkness in the 
Defaults
Æ Quality MenuLets you adjust the level of toner released on a sheet of print media. The 
values range from 1 (lightest setting) to 10 (darkest setting).
Print media Multipage Print in the 
Defaults
Æ Finishing MenuCauses the printer to print the two or more page images on one side of a 
sheet. Values for Multipage Print are 2 Up, 3 Up, 4 Up, 6 Up, 9 Up, 12 Up, 
and 16 Up. Combined with the duplex setting, Multipage Print lets you print 
up to 32 pages on one sheet of paper (16 images on the front and 16 on the 
back).
Duplex in the Defaults
Æ 
Finishing MenuDuplex printing is available when you attach the optional duplex unit. It lets 
you print on both sides of a sheet of paper.
Use your software application 
or printer driver to send a 
Verify Print job.Lets you examine the first copy of a multiple-copy job to be sure it is 
satisfactory before you print the other copies. If the job is unsatisfactory, 
you can cancel the job.
See Printing and deleting held jobs on page 67 for more information 
about a Verify Print job.
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							Recycling Lexmark products
72
Maintaining the printer
Maintenance kit
80 Scheduled Maintenance appears on the display after 300,000 pages have printed to let you know it is time to replace 
printer maintenance items. Order a maintenance kit when 80 Scheduled Maintenance first appears on the display. The 
maintenance kit contains all the items necessary to replace the pick rollers, the fuser, and the transfer roller.
See the following table for the maintenance kit part number for your specific printer. 
Ordering staple cartridges
Staple cartridges hold 3,000 staples. Use part number 25A0013 to order a pack of three staple cartridges.
 When Staples Low or Staples Empty appears on the operator panel display, insert a new staple cartridge in the finisher. 
See the illustrations inside the stapler access door for more information.
If Staple Alarm is set to Single, the printer stops printing and the Load Staples message appears. Install a new 
staple cartridge, or press 
Go to clear the message and continue printing. 
If Staple Alarm is set to Continuous, the printer displays the Load Staples message and continues printing. A 
partial sheet of staples will remain in the staple cartridge holder when this message appears. Do not remove this 
sheet. Install a new staple cartridge to properly feed the partial sheet of staples.
Recycling Lexmark products
To return Lexmark products to Lexmark for recycling:
1Visit our Web site:
www.lexmark.com/recycle
2Follow the instructions on the computer screen.
Machine voltagePar t numbers
110 V 40X0956
220 V 40X0957
100 V 40X0958
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							Clearing jams
73
8Clearing jams
By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more 
information on avoiding paper jams, see Avoiding jams on page 47. If jams do occur, follow the steps outlined in this 
section.
To resolve the paper jam messages, you must clear the entire paper path and then press   to clear the message and 
resume printing. The printer prints a new copy of the page that jammed if Jam Recovery is set to On or Auto; however, the 
Auto setting does not guarantee the page will print.
Identifying jams
When the printer jams, the appropriate jam message appears on the printer operator panel. If you select Show Areas on 
the operator panel, you can view one or more images to help you clear the jam.
23 Paper Jam, 
3 pages jammed
Continue
Show areas A, C, F
Show areas
Show A
Show C
Show F
1. Open manual 
feed door.
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							Access doors and trays
74
Clearing jams
Access doors and trays
The following illustrations show the areas where jams may occur.
E
A
B D
C
Trays 1–4
F
G H
KJ
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							Understanding jam messages
75
Clearing jams
Understanding jam messages
The following table lists the jam messages that can occur and the action necessary to clear the message. The jam 
message indicates the area where the jam occurred. However, it is best to clear the entire paper path to ensure you have 
cleared all possible jams.
Clearing printer jams
Although there are several places a jam can occur, clearing the paper path is fairly easy depending on the jam message or 
messages displayed on the operator panel.
Note:The following clearing jam instructions may seem out of sequence. However, they have been grouped 
to help you quickly clear the print path.
250 Paper Jam Check MP Feeder
1Remove the paper from the multipurpose feeder.
2Flex, fan, and restack the media, and place it into the multipurpose feeder.
3Load the print media.
4Slide the side guide toward the inside of the tray until it lightly rests against the edge of the media.
5Press .
MessageWhat to do
200, 201, and 202 Paper Jam Check Door AOpen the side door, and remove the jam.
203 Paper Jam Check Open the side door and the Exit 2 door, and remove the jam.
230 Paper Jam Check Door Lower the duplex unit, and remove the jam. Open the side door and the 
Exit 2 door, and remove the jam.
231 Paper Jam Check Lower the duplex unit, and remove the jam. Open the side door, and 
remove the jam.
24x Paper Jam Check Tray Open each tray, and remove any jammed media.
250 Paper Jam Check MP FeederRemove all media from the multipurpose feeder, flex and stack the 
media, reload the multipurpose feeder, and adjust the guide.
28x Paper Jam Check FinisherOpen the finisher door, bridge unit assembly, or output bin, then 
remove the jam.
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							Clearing printer jams
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Clearing jams
24x Paper Jam Check Tray 
Paper jams in these areas can occur on the incline surface of a tray or across more than one tray. To clear these areas:
1Open the tray. If necessary, remove the tray from the printer.
2Remove the media from the printer tray slot.
3Remove any crumpled paper from the tray.
4Insert the tray into the printer.
5Press .
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							Clearing printer jams
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Clearing jams
Clearing the 2000-sheet high capacity feeder (Tray 5)
1If necessary, close the multipurpose feeder.
2Slide the high capacity feeder away from the printer.
3Raise the top door, and lift the jam access cover.
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							Clearing printer jams
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Clearing jams
4Remove the jammed paper.
5Close the jam access cover and top door.
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							Clearing printer jams
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Clearing jams
6Slide the feeder firmly against the printer.
7Press .
200, 201, and 202 Paper Jam Check Door A
1Open Door A by pushing the release latch and lowering the door.
CAUTION:The inside of the printer might be hot.
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							Clearing printer jams
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Clearing jams
2Pull the print media up and toward you.
Warning:If the print media does not move immediately when you pull, stop pulling. Push down and pull the 
green lever to make it easier to remove the media. Make sure all paper fragments are removed.
3Close Door A.
4Press .
203 Paper Jam Check 
1Open Door A by pushing the release latch and lowering the door.
CAUTION:The inside of the printer might be hot.
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