Lexmark T642dtn User Manual

Access doors and trays
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Clearing jams
Access doors and trays
The following illustration shows the path that print media travels through the printer. The path varies depending on the input 
source (trays, multipurpose feeder, envelope feeder) and output bins (finisher, stacker, expander, mailbox) you are using.
The numbers in following illustration indicate the numbers that can appear on the operator panel and designate the general 
area of a paper jam.
24x Paper Jam 201 Paper Jam200 Paper Jam
260 Paper...

Understanding jam messages
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Clearing jams
Understanding jam messages
The following table lists the jam messages that can occur and the action necessary to clear the message. The jam 
message indicates the area where the jam occurred. However, it is best to clear the entire paper path to ensure you have 
cleared all possible jams.
Clearing printer jams
Although there are several places a jam can occur, clearing the paper path is fairly easy depending on the jam message or 
messages displayed on the...

Clearing printer jams
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Clearing jams
250 Paper Jam Check MP Feeder
1Remove the paper from the multipurpose feeder.
2Flex, fan, and restack the media, and place it into the multipurpose feeder.
3Load the print media.
4Slide the side guide toward the inside of the tray until it lightly rests against the edge of the media.
5Press .
260 Paper Jam Check Env Feeder
The envelope feeder feeds envelopes from the bottom of the stack; the bottom envelope will be the one that is jammed.
1Lift the envelope weight....

Clearing printer jams
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Clearing jams
3Flex and stack the envelopes.
4Load the envelope feeder.
5Adjust the guide.
6Lower the envelope weight.
7Press .
1
2
12
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Clearing printer jams
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Clearing jams
23x and 24x jams
Paper jams in these areas can occur on the incline surface of a tray or across more than one tray. To clear these areas:
1Open the printer paper tray, and remove any jammed media.
2Open the duplex tray.
To remove the media, pull up.
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Clearing printer jams
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Clearing jams
3Open any optional trays beginning at the top, and remove any jammed media.
Pull the print media either up or down. If it does not pull easily one way, try the other way.
4If you have an optional 2000-sheet feeder, open the front door, press the elevator button to lower the tray, remove 
the jam, and make sure the stack of print media is neat and aligned.
5Press .
Elevator button
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Clearing printer jams
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Clearing jams
200 and 201 Paper Jam Remove Cartridge
1Push the release latch, and lower the multipurpose feeder.
2Push the release latch, and open the top front cover.
CAUTION:The inside of the printer may be hot. Allow the printer to cool before touching any internal 
components.
3Lift and pull the print cartridge out of the printer.
Warning:Do not touch the photoconductor drum on the underside of the cartridge. Use the cartridge handle 
whenever you are holding the cartridge....

Clearing printer jams
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Clearing jams
5Pull the print media up and toward you.
CAUTION:Do not use any pointed objects to remove the paper. This could cause personal injury or damage to 
the printer.
Warning:If the print media does not move immediately when you pull, stop pulling. You need to access the print 
media from the printer rear door. 
6Align and reinstall the toner cartridge.
7Close the top front cover.
8Close the multipurpose feeder.
9Press .
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Clearing printer jams
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Clearing jams
202 Paper Jam Open Rear Door
1If the paper is exiting the printer, pull the media straight out, and press  . Otherwise, continue with step 2.
2Open the printer rear door.
CAUTION:The inside of the printer may be hot. Allow the printer to cool before touching any internal 
components.
CAUTION:Do not use any pointed objects to remove the paper. This could cause personal injury or damage to 
the printer.
3Remove the jammed media.
4Close the rear door.
5Press ....

Clearing printer jams
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Clearing jams
23x Paper Jam Open Duplex Rear Door
1Open the duplex rear door.
2Remove the jammed media.
Depending on the media location, pull the media either up or down.
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