Lexmark P450 User Manual

							Troubleshooting
General troubleshooting• “Power button is not lit” on page 43
• “Incorrect language appears on the display” on page 44
• “Page does not print or printer does not respond” on page 44
• “Poor photo quality” on page 45
• “Poor quality at the edges of the page” on page 46
• “Paper jam” on page 46
• “Paper misfeeds” on page 46
• “Printer does not feed paper” on page 46
Power button is not lit
1 Disconnect the power supply cord from the wall outlet and then from the printer.
2 Plug the cord all the way into the printer.
 
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							3Plug the cord into an electrical outlet that other electrical devices have been
using.
4 If the power button light is not on, press .
Incorrect language appears on the display
Note:   You choose the language the first time you turn on the printer, but you can
change it at any time.
1 Press 
 to turn the printer off.
2 Press 
 to turn the printer on.
3 From the control panel, press 
 twice.
4 Press 
.
5 Press 
 ten times.
6 Press 
.
7 Press 
 or  until the language you want appears.
8 Press 
.
Page does not print or printer does not respond
If an error message appears, see “Error messages on display” on page 47.
If the Power button light is not on, see “Power button is not lit” on page 43.
 
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							Make sure a cartridge is in the printer.
Remove and then load paper.
Check the ink level, and install a new print cartridge if necessary.
1Remove the print cartridge. For more information, see “Removing a used print
cartridge” on page 37.
2 Make sure the sticker and tape have been removed.
3Reinsert the print cartridge. For more information, see “Installing a print
cartridge” on page 38.
1 Press  to turn the printer off.
2 Disconnect the power supply cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Push firmly to reconnect the power supply to the printer.
5 Reinsert the power supply cord into the wall outlet.
6 Press 
.
Poor photo quality
Examples of poor photo quality include: • Blank pages
• Dark print
• Faded print
• Incorrect colors
• Light and dark bands in print
 
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							•Skewed lines
• Smudges
• Streaks
• White lines in print
Check the ink level, and install a new print cartridge if necessary.
Use a different brand of paper. Each paper brand accepts ink differently and prints
with color variations.
Use only new, unwrinkled paper.
Poor quality at the edges of the page
Be sure the paper size you are using is the same as the paper size you have selected
from the control panel. For more information, see “Selecting the paper size” on
page 16.
Paper jam
1 Press  to turn off the printer.
2 Firmly grasp the paper, and gently pull it out.
3 Press 
 to turn the printer back on.
Paper misfeeds
If paper misfeeds or skews, or multiple sheets feed or stick together, try the following
solutions.
Load a smaller amount of paper into the printer.
Load paper with the print side facing you.
Remove each page as it exits, and let it dry completely before stacking.
Use only new, unwrinkled paper.
Printer does not feed paper
Check for a paper jam. For more information, see “Paper jam” on page 46.
 
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							Try loading one sheet at a time.
Photo storage device troubleshooting • “Memory card cannot be inserted” on page 47
• “Nothing happens when a memory card is inserted” on page 47
• “Error messages on display” on page 47
• “PictBridge-enabled device not recognized” on page 47
• “Cannot print from PictBridge-enabled devices” on page 48
Memory card cannot be inserted
Make sure that the type of memory card you are using can be used in the printer.
For more information, see “Inserting a memory card” on page 27.
Nothing happens when a memory card is inserted
Remove and reinsert the memory card.
Make sure that the type of memory card you are using can be used in the printer.
For more information, see “Inserting a memory card” on page 27.
See “Inserting a memory card” on page 27 to determine which slot accommodates
your memory card and to see instructions on how to insert it.
Check that there is no obvious damage to the memory card or slots on the printer.
Insert only one memory device at a time.
Disconnect the PictBridge-enabled digital camera from the printer.
Error messages on display
If an error message is displayed, follow the instructions on the display, or see  “Error
messages” on page 48.
PictBridge-enabled device not recognized
Connect a PictBridge-enabled device to the PictBridge port. See the documentation
that came with your device to determine whether it is PictBridge-enabled.
 
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							Cannot print from PictBridge-enabled devices
Enable PictBridge printing on the device by selecting the correct USB mode. For
more information, see the documentation that came with the device.
1 Disconnect the device.
2 Connect a PictBridge-enabled device to the PictBridge port. See the
documentation that came with your device to determine whether it is PictBridge-
enabled.
Use only the USB cable that came with the camera.
Remove the memory card from the printer.
Error messages • “Start errors” on page 48
• “Run errors” on page 48
Start errors
The printer was unable to start.
This includes the following errors: • 0000
• 0001
• 0002
• 0003
• 1102
1 Press  to turn the printer off.
2 Press 
 to turn the printer on.
Run errors
This includes the following errors: • 1003
• 0200
• 1201
• 1202
 
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							•1203
• 1204
• 1206
• 1207
• 2301
• 4301
Press .
1 Press  to turn the printer off.
2 Disconnect the power supply cord from the wall outlet.
3 Gently remove the power supply from the printer.
4 Push firmly to reconnect the power supply to the printer.
5 Reinsert the power supply cord into the wall outlet.
6 Press 
.
Contact Lexmark Customer Support.
 
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							Notices
Electronic emission notices
Federal Communications Commission (FCC) compliance
information statement
The Lexmark TM
 P450, type 4350 has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is
subject to the following two conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the
interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
• Consult your point of purchase or service representative for additional
suggestions.
The manufacturer is not responsible for radio or television interference caused by
using other than recommended cables or by unauthorized changes or modifications
to this equipment. Unauthorized changes or modifications could void the user's
authority to operate this equipment.
Any questions regarding this compliance information statement should be directed
to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
 
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							Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-
Causing Equipment Regulations.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de la classe B respecte toutes les exigences du Règlement
sur le matériel brouilleur du Canada.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council
directives 89/336/EEC and 73/23/EEC on the approximation and harmonization of
the laws of the Member States relating to electromagnetic compatibility and safety
of electrical equipment designed for use within certain voltage limits.
A declaration of conformity with the requirements of the directives has been signed
by the Director of Manufacturing and Technical Support, Lexmark International, Inc.,
S.A., Boigny, France.
This product satisfies the Class B limits of EN 55022 and safety requirements of EN
60950.
Japanese VCCI notice
If this symbol appears on your product, the accompanying statement is applicable.
Korean MIC statement
If this symbol appears on your product, the accompanying statement is applicable.
This equipment has undergone EMC registration as a household product. It can be
used in any area, including a residential area.
 
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