Lexmark E250dn User Manual
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31Understanding the control panel lights Font error Insufficient printer memoryLight sequence: •Continue—On •Toner Low/Replace PC Kit—Blinking •Error—On What this light sequence means: The printer has received a request for a font (PPDS) which is not installed. What you can do: •Press and release Cancel to cancel the print job. •Press and hold Cancel to reset the printer. •Press Continue to clear the message and continue printing. Light sequence: •Continue—On •Load Paper—Blinking •Error—On What this light sequence means: The printer does not have enough memory to save the data in the buffer. What you can do: •Install additional memory (see Adding a memory card on page72). •Press Continue to continue printing the job. •Press Cancel to cancel the print job.Downloaded From ManualsPrinter.com Manuals
32Understanding the control panel lights ENA connection lost Host interface disabledLight sequence: •Continue—On •Paper Jam—Blinking •Error—On What this light sequence means: The printer cannot establish communication with the network. What you can do: •Press Continue to clear the code and continue printing. (The previous print job may not print correctly.) Light sequence: •Continue—On •Load Paper—Blinking •Paper Jam—Blinking •Error—On What this light sequence means: The printer USB or parallel port has been disabled. What you can do: Press Continue to clear the code. The printer discards any print jobs previously sent. Enable the USB or parallel port by selecting a value other than Disabled for the USB Buffer or Parallel Buffer item in the Local Printer Settings Utility (see Using the Local Printer Settings Utility on page75).Downloaded From ManualsPrinter.com Manuals
33Understanding the control panel lights Memory full Short paperLight sequence: •Continue—On •Ready—On •Toner Low/Replace PC Kit—On •Error—On What this light sequence means: The printer is processing data, but the memory used to store pages is full. What you can do: •Press Continue to clear the message and continue printing the job (the job may not print correctly). •Press and release Cancel to cancel the print job. •Press and hold Cancel to reset the printer. •To avoid this error in the future: –Simplify the print job. Reduce the complexity of the page by reducing the amount of text or graphics on the page and deleting unnecessary downloaded fonts or macros. –Install additional printer memory (see Adding a memory card on page72). Light sequence: •Continue—On •Ready—On •Load Paper—On •Error—On What this light sequence means: The paper length is too short to print the formatted data. This occurs when the printer does not know the print media size loaded in the tray, or there is a problem feeding the print media. What you can do: •Make sure the print media you loaded is large enough. •Open the front door, clear the paper path, and close the door to resume printing (see Clearing jams on page56). •Press Continue to clear the code and continue printing the job. •Press Cancel to cancel the print job.Downloaded From ManualsPrinter.com Manuals
34Understanding the control panel lights Invalid engine code Invalid network code Toner cartridge region mismatchLight sequence: •Ready—On •Load Paper—On •Error—On What this light sequence means: The engine code has not been programmed, or the programmed code is not valid. What you can do: Download valid engine code to the internal print server. Light sequence: •Ready—On •Load Paper—Blinking •Error—On What this light sequence means: The code in an internal print server has not been programmed, or the programmed code is not valid. What you can do: Download valid network code to the internal print server. Light sequence: •Toner Low/Replace PC Kit—On •Load Paper—Blinking •Error—On What this light sequence means: The geographic region of the printer does not match the geographic region of the installed toner cartridge. What you can do: Remove the toner cartridge, and install a new toner cartridge that matches the region of the printer (see What supplies do I need and how do I order them? on page76).Downloaded From ManualsPrinter.com Manuals
35Understanding the control panel lights Change toner cartridge/invalid refill Missing / Defective toner cartridgeLight sequence: •Toner Low/Replace PC Kit—On •Paper Jam—Blinking •Error—On What this light sequence means: The toner in the toner cartridge is getting low, or an invalid refill toner has been installed. What you can do: •Press and release Continue to clear the light sequence and continue processing the print job. •Turn the printer off. •Remove the toner cartridge, and shake it to extend the life, or replace the toner cartridge with a valid toner cartridge. •Replace the toner cartridge. (See Changing the toner cartridge on page80 for help. •Turn the printer back on. Light sequence: •Toner Low/Replace PC Kit—On •Paper Jam—On •Error—On What this light sequence means: The toner in the toner cartridge is getting low, or a defective toner cartridge has been detected. What you can do: •Press and release Continue to clear the light sequence. •Turn the printer off. •Remove the toner cartridge, and shake it to extend the life, or replace the toner cartridge if it is defective. •Replace the toner cartridge. (See Changing the toner cartridge on page80 for help.) •Turn the printer back on.Downloaded From ManualsPrinter.com Manuals
36Understanding the control panel lights Unsupported toner cartridge Light sequence: •Toner Low/Replace PC Kit—On •Load Paper—On •Error—On What this light sequence means: The toner cartridge is not supported by your printer. What you can do: •Press and release Continue to clear the light sequence and continue processing the print job. •Turn the printer off. •Remove the toner cartridge, and replace it with a supported toner cartridge. (See What supplies do I need and how do I order them? on page76 and Changing the toner cartridge on page80 for help.) •Turn the printer back on.Downloaded From ManualsPrinter.com Manuals
37 3 Understanding the printer configuration menus Printing the Printer Settings Configuration sheet To help resolve printing problems or to change printer configuration settings, advanced users can print the Printer Settings Configuration sheet for instructions on advancing through the configuration menus to select and save new settings. To print the Printer Settings Configuration sheet: 1Turn off the printer. 2Open the front door. 3Press and hold Continue as you turn the printer back on. 4Release Continue. All of the lights cycle. 5Close the door. The Ready light appears. 6To print the Printer Settings Configuration sheet, press and hold Continue until all of the lights cycle. The sheet prints.Downloaded From ManualsPrinter.com Manuals
38Configuration menus overview Configuration menus overview Menus are represented by Continue, Ready, Toner Low/Replace PC Kit , and Load Paperlight sequences. Menu items and their settings are indicated by Paper Jam and Error light sequences. •Press and release Cancel to advance through menus and menu items. •Press and release Continue to advance to the setting you need. •Press and hold Continue until all of the lights cycle to perform a function or to save a setting. •Press and hold Cancel until all of the lights cycle to return to the Home menu. •Turn off the printer to exit the menus. Network menu Use the Network menu to change printer settings on jobs sent through a network port.SettingUse this setting toValues NPA ModeSend print jobs to the printer and query printer status information simultaneously.•Off •On •Auto* Mac Binary PSConfigure the printer to process Macintosh binary PostScript print jobs.•Off—The printer filters PostScript print jobs using standard protocol. •On—The printer processes raw binary PostScript print jobs from computers using the Macintosh operating system. This setting often causes Windows print jobs to fail. •Auto*—The printer processes print jobs from computers using either Windows or Macintosh operating systems. Set Card SpeedConfigure the printer card speed.•Auto** Factory defaultDownloaded From ManualsPrinter.com Manuals
39Configuration menus overview Parallel menu Use the Parallel menu to change printer settings on jobs sent through a parallel port. Setup menu Use the Setup menu to configure how the printer formats the end of a line depending on the computer system being used.SettingUse this setting toValues NPA ModeSend print jobs to the printer and query printer status information simultaneously.•Off •On •Auto* ProtocolReceive information at a much higher transmission rate if your printer is set to Fastbytes (if your computer supports Fastbytes), or receive information at a normal transmission rate if your printer is set to Standard.•Standard •Fastbytes* Parallel Mode 2Determine whether the parallel port data is sampled on the leading (On) or trailing (Off) edge of strobe.•Off •On* Mac Binary PSConfigure the printer to process Macintosh binary PostScript print jobs.•Off—The printer filters PostScript print jobs using standard protocol. •On—The printer processes raw binary PostScript print jobs from computers using the Macintosh operating system. This setting often causes Windows print jobs to fail. •Auto*—The printer processes print jobs from computers using either Windows or Macintosh operating systems.* Factory defaultSettingUse this setting toValues Auto CR after LFSpecify whether the printer automatically performs a carriage return after a line feed control command.•Off* •On Auto LF after CRSpecify whether the printer automatically performs a line feed after a carriage return control command.•Off* •On Demo mode•Deactivate* •Activate* Factory defaultDownloaded From ManualsPrinter.com Manuals
40Configuration menus overview USB menu Use the USB menu to change printer settings on jobs sent through a Universal Serial Bus (USB) port. Utilities menu Use the Utilities menu to troubleshoot printer problems.SettingUse this setting toValues NPA ModeSend print jobs to the printer and query printer status information simultaneously.•Off •On •Auto* Mac Binary PSConfigure the printer to process Macintosh binary PostScript print jobs.•Off—The printer filters PostScript print jobs using standard protocol. •On—The printer processes raw binary PostScript print jobs from computers using the Macintosh operating system. This setting often causes Windows print jobs to fail. •Auto*—The printer processes print jobs from computers using either Windows or Macintosh operating systems. USB SpeedForce the USB port to run at full speed and also disables its hi-speed capabilities.•Full—The printer forces the USB port to run at full speed and also disables its hi-speed capabilities. •Auto** Factory defaultSettingUse this setting toValues Reset Factory DefaultsReturn your printer settings to the factory default values. Sometimes resetting the printer to the original settings solves formatting problems. All downloaded resources (fonts, macros, and symbol sets) in printer memory (RAM) are deleted.•Off* •On Reset Maint CntPress and hold Continue to initiate this operation and reset the maintenance counter. Reset Photoconductor CounterPress and hold Continue to initiate this operation and return the photoconductor counter to zero. The replace photoconductor message should be cleared only when the imaging drum has been replaced. Hex TraceHelp isolate printing problems when unexpected characters print or characters are missing. Hex Trace helps you determine if there is a problem with the language interpreter or the cable by telling you what information your printer is receiving. To exit Hex Trace, turn off the printer.•Off* •On Print Quality Test PagesHelp isolate print quality problems, such as streaking. When you select this setting, three pages print to help you evaluate print quality: •A text page with: –printer information –cartridge information –current margin settings •Two pages with graphics* Factory defaultDownloaded From ManualsPrinter.com Manuals