Lexmark E250d User Manual

81Changing the toner cartridge
4Unpack the new toner cartridge.
Note:You can use the packing material from the new toner cartridge to ship the old toner cartridge back to 
Lexmark for recycling. See Changing the photoconductor kit on page82 for more information.
5Firmly shake the toner cartridge in all directions to distribute the toner.
6Install the new toner cartridge by aligning the white rollers on the toner cartridge with the white arrows on the 
tracks of the photoconductor and pushing the toner...

82Changing the photoconductor kit
Changing the photoconductor kit
Warning:When replacing a photoconductor kit, do not leave the new photoconductor kit exposed to direct light 
for an extended period of time. Extended light exposure can cause print quality problems.
1Turn the printer off.
2Remove the print cartridge assembly.
aPress the button on the left side of the printer to release the front door.
bLower the front door.
cGrasp the toner cartridge handle, and pull up and out.
Note:Do not press the...

83Changing the photoconductor kit
3Remove the toner cartridge:
aPress the button on the base of the print cartridge assembly.
bGrasp the toner cartridge handle, and pull up and out.
4Unpack the new photoconductor kit.
5Install the toner cartridge into the new print cartridge assembly by aligning the white rollers on the toner cartridge 
with the white arrows on the tracks of the photoconductor and pushing the toner cartridge in as far as it will go. 
The cartridge clicks into place when correctly...

84Recycling Lexmark products
6Install the print cartridge assembly into the printer by aligning the green arrows on the guides of the print cartridge 
assembly with the green arrows on the tracks in the printer and pushing the print cartridge assembly in as far as it 
will go.
7Close the front door.
8Turn the printer back on.
9Reset the photoconductor counter (see the instruction sheet that shipped with the new photoconductor kit).
Note:Print your printer menu settings pages. Printing the menu settings...

85 9
Troubleshooting
General problemsProblem / QuestionSolution / Answer
What do the blinking lights 
mean?See Understanding the control panel lights on page8 for information about what each 
light pattern means.
Why am I missing 
characters when I print on 
envelopes?If you see voids (missing characters) when printing envelopes, check your printer driver 
settings to make sure you selected Envelope from the Paper Type menu. 
If Envelope is already selected, try changing the texture setting to a rougher...

86General problems
Lexmark Status Messenger Utility
Note:This application is not available with Windows NT or Windows 2000.
The Lexmark Status Messenger informs you when there are errors requiring printer intervention. When a printer error 
occurs, a message appears on your computer screen telling you what the error is, and points you to the appropriate 
recovery information in the User’s Guide.
If you installed the Lexmark Status Messenger with your printer software, the utility automatically launches...

87Print quality problems
7Press and hold the Continue button until all the lights cycle.
The Continue, Ready/Data, Toner Low and Load/Remove Paper light sequence will appear.
8Release the Continue button.
The Ready/Data light will blink while the page is being formatted and printed.
The Continue and Error lights appear.
9Follow the instructions on the printed page.
10Turn the printer off to exit the menus.
Print quality problems
Many print quality problems can be solved by replacing a supply or...

88Print quality problems
Print irregularities•Paper has absorbed moisture due 
to high humidity.
•Paper that does not meet the printer 
specifications is being used.
•The fuser is worn or defective.•Load paper from a fresh package 
into the paper tray.
•Avoid textured paper with rough 
finishes.
•Make sure the printer driver paper 
type setting matches the type of 
paper being used.
•Replace the fuser*
.
Print is too light or too dark•The Toner Darkness setting is too 
light or too dark.
•Paper that does...

89Print quality problems
Uneven print densityThe toner cartridge is defective.Replace the toner cartridge.
Ghost Images•The Form Type setting in the printer 
driver is set incorrectly.
•Toner level is low in the toner 
cartridge.•Make sure the Form Type setting is 
correct for the paper or specialty 
print media being used.
•Replace the toner cartridge.
Uneven printing
(Print only appears on one side of the 
page.)The toner cartridge is not properly 
installed.Remove and then reinsert the toner...

90Print quality problems
Solid black pages•The toner cartridge is defective.
•The printer requires servicing.•Replace the toner cartridge.
•Call for service.
Print media curls badly once it 
prints and exits to the output binThe Paper Weight setting is wrong for 
the type of print media being used.•Change Paper Weight†
 to Smooth.
•Use print media that is sealed in its 
original packaging.
•Turn the print media over.
•Rotate the print media 180 degrees.
•If you are printing a multiple-page 
job, try...