Lexmark E 450 Dn Service Manual
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General information1-5 4512-630 Connectivity and compatibility Item4512-630 Lexmark E450dn Data stream emulations PCL 6✔ PostScript Level III✔ Host Based Printing (HBP)/GDI Version 1 n/a Host Based Printing (HBP)/GDI Version 2✔ PPDS✔ HTMLn/a PDF (version 1.5)✔ Compatibility Windows/Macintosh/Linux ¹ Standard local connections Parallel (IEE 1284 bidirectional)✔ USB*✔ Standard network connections Ethernet (10/100 Base TX) Optional local connections External print server support✔ Option slots Memory slots (100-pin DIMM) 1 Flash memory / option card 2 ² * The E450n product is a USB 2.0 certified device supporting high-speed (480MB/sec.) data transfer. ¹ Linux support for E450dn model is utilizing the PCL data stream. ² Only one slot active for flash memory or font card
1-6Service Manual 4512-630 Types of print media Ensure trays are properly loaded. Never mix media types within a tray. Source Sizes Types Weight 6Input capacity (sheets)² Input tray 1 (250-sheet tray)A4, A5, A6³, JIS, B5, letter, legal, executive, folio, statementPaper, labels¹, transparencies60—90 g/m 2 (16—24 lb)250 paper 50 labels¹ 50 transparencies 2nd Drawer option (550-sheet only– E352dn only)A4, letter, legal, A5, JIS, B5, executive, folio, statementPaper, labels¹, transparencies60—90 g/m 2 (16—24 lb)550 paper (20 lb) 50 labels¹ 50 transparencies Manual feed input 7A4, A5, A6³, JIS, B5, letter, legal, executive, folio, statementPaper, labels¹, transparencies, card stock, 4 envelopes5 60—163 g/m2 (16—43 lb)1 sheet (all medias) Envelopes 5: monarch (7 ¾), 9, Com-10’, C5, B5, DL Minimum feed size: 76 X 127mm Universal (max) paper: 216 X 357mm ¹ Single sided paper labels are supported for the occasional use of less than 20 pages per month. Labels such as vinyl labels, pharmacy labels or dual-sided labels are not supported. ² For 20 lb print material, unless otherwise noted. ³ A6 long grain media support/short grain A6 not supported 4 Card stock up to 90# index. Designed to exit rear door. Short grain is recommended. 5 20 lb envelopes are recommended Wrinkling may also occur on the front side, but away from address or return address areas. Slight wrinkling (nit in address areas) is permitted on 24# envelopes. Use envelopes that lay flat when individually placed on a table facedown. The distance of any edge or corner from the table should be less than 3 mm. 6 This refers to paper only. Treeing may occur on 16# paper.7 Input using manual feeder is reduced to 1/2 speed
General information1-7 4512-630 Tips on preventing jams Paper path A Paper path A-B 117.8 B Manual feed sensor B-C 9.6 C Upper end feed rolls C-D 60.5 D Input sensor D-E 49.0 E Transfer roll E-F 110.7 F Fuser F-G 26.9 G Fuser exit rolls G-H 6.2 H Fuser exit sensor H-I 127.2 I Exit rolls I-J 26.4 J Exit sensor I-K 217.4 K Duplex unit K-L 102.5 L Duplex sensor L-M 16.2 M Auto compensator M-B 178.9 *Measurements are approximate paper lengths (millimeters) **Sensors are measured at rotation/position which they are tripped
1-8Service Manual 4512-630 Most paper jams can be avoided by correctly loading paper and specialty media in the printer. The following hints can help prevent paper jams: • Do not load wrinkled, creased, or damp media. • Never mix media types within a tray. • Flex, fan, and straighten the media stack before loading it. Note:Make sure the media stack is below the maximum media fill indicators on the 250-sheet tray before pushing the tray into the printer. • Push all trays snugly into the printer after loading them. • Make sure paper guides are positioned before loading the paper or specialty media. • Do not remove trays while a job is printing. Wait for a Load Paper light sequence. • Before loading transparencies, fan the stack to prevent sheets from sticking together. • Do not use envelopes that: — Have excessive curl — Are stuck together — Are damaged in any way — Contain windows, holes, perforations, cutouts, or embossments — Have metal clasps, string ties, or metal folding bars — Have postage stamps attached — Have any exposed adhesive when the flap is in the sealed position Use only recommended media. Refer to the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com for more information about which media provides optimum results for the current printing environment. To o l s The removal and adjustment procedures require the following tools and equipment: •Spring hook •Needle nose pliers •Volt-ohmmeter •#1 and #2 Phillips screwdriver •Slotted screwdriver •Flashlight
General information1-9 4512-630 Acronyms ACM Autocompensator Mechanism (or paper feed) ASIC Application Specific Integrated Circuit CBM Complete Bill Of Material CRC Cyclic Redundancy Check DIMM Dual In-Line Memory Module EEPROM Erasable Electrically Programmable Read-Only Memory ENA External Network Adapter FRU Field Replaceable Unit HBP Host Based Printing HVPS High Voltage Power Supply LCD Liquid Crystal Diode LED Light Emitting Diode LSU Laser Scanning Unit LVPS Low Voltage Power Supply NVRAM Nonvolatile Random Access Memory PC Photoconductor PCL Printer Control Language POR Power-On Reset POST Power-On Self Test PPDS Personal Printer Data Stream PRC People’s Republic of China PSO Participating Standards Organization RIP Raster Image Processor TAR Toner Add Roll SDR Synchronous Dynamic RAM USB Universal Serial Bus V ac Volts alternating current V dc Volts direct current
Diagnostics information2-1 4512-630 2. Diagnostics information Start CAUTION: Unplug power from the printer before connecting or disconnecting any cable, assembly, or electronic card. This is a precaution for personal safety and to prevent damage to the printer. Use the service error code, user status message, user error message, symptom table, service checks, and diagnostic aids in this chapter to determine the corrective action necessary to repair a malfunctioning printer. They will lead you to solutions or service checks, including use of various tests. Symptom tables If your machine completes the “Power—On Self Test (POST) sequence” on page 2-1 without an error and you have a symptom, go to “Messages and error codes” on page 2-5. Locate your symptom, and take the appropriate action. Service errors (9xx.xx’s) If a service error code appears while you are working on the machine, go to “Messages and error codes” on page 2-5, and take the indicated action for that error. Service error codes are indicated by a three-digit error code followed by a period and additional numbers in the format XXX.YY. In most cases, five digits are shown. User status and attendance messages • User status messages provide the user with information on the current status of the printer. Ready displays on the first line of the display unless invoked, and then Power Saver displays. If a user status message is displayed, go to “Messages and error codes” on page 2-5. •User attendance messages are indicated by a two- or three-digit error code that provides the user with information that explains a problem with a print cartridge, paper jam, option, port, and so on. If a user error message displays, go to “User attendance messages” on page 2-5 and “Paper jam error codes (200- series)” on page 2-8. Power—On Self Test (POST) sequence The following is an example of the events that occur during the POR sequence when the printer is turned on. 1.Diamonds are displayed on the operator panel. 2.While code is being loaded into DRAM, dots scroll across the operator panel. 3.A screen is displayed with the memory and processor speed. A typical example of this message is: 4.Performing Self Test is displayed. 5.Busy is displayed. 6.Close Door will be displayed if the cover is open. 7.Any cartridge errors, such as Defective Cartridge, are displayed. 8.Applicable maintenance messages are displayed. 9.Applicable toner low messages are displayed. 10.The printer displays Ready. *64MB
2-2Service Manual 4512-630 Overview of the operator panel and menus The operator panel on your printer is a 4-line, back-lit, grayscale display that can show both graphics and text. The Back, Menu, and Stop buttons are located to the left of the display, the navigation buttons are located below the display, and the numeric pad is located to the right of the display. The use of the buttons and the layout of the display panel are described in the following table. Operator panel Button Function Back Press the Back button to return to the last screen you viewed. Note: Changes made on the screen will not be applied if you press the Back button. Menu Press the Menu button to open the menu index. Note: The printer must be in the Ready state to access the menu index. A message indicating the menus are unavailable will appear if the printer is not ready. Stop Press Stop to stop the mechanical operation of the printer. After pressing Stop, the message Stopping is displayed. When the printer has stopped, the status line in the operator panel will show Stopped, and a list of options will appear. Indicator lightNavigation buttonsLCD Select Back Menu Stop
Diagnostics information2-3 4512-630 Navigation buttonsThe Up or Down buttons are used to move up and down lists. When navigating through a list using the Up or Down button, the cursor moves one line at a time. Pressing the Down button at the bottom of the screen changes the screen to the next whole page. The Left or Right buttons are used to move within a screen such as moving from one menu index item to another. They are also used to scroll through text that will not fit on the screen. The Select button is used to initiate action on a selection. Press Select when the cursor appears next to the selection you want such as following a link, submitting a configuration item, or when you want to start or cancel a job. Display panelThe display panel shows messages and graphics describing the current state of the printer and indicating possible printer problems you must resolve. The top line of the display is the header line. If applicable, it will contain the graphic indicating the Back button can be used. It will also display the current status, and the Supplies (Warnings) status. If multiple warnings are present, each warning will be separated by a comma. The other three lines of the display are the body of the screen. This is where you view printer status, supplies messages, show-me screens, and make selections. Operator panel (Continued) Button Function
2-4Service Manual 4512-630 Diagram of the printer menus The diagram shows the menu index on the operator panel and the menus and items available under each menu. Not all menus or selections will be available in all situations. These are accessed through the driver. Paper Menu Paper Source Paper Size Paper Type Custom Types Universal Setup Substitute Size Paper Texture Paper Weight Paper Loading PostScript Menu Print PS Error Font Priority USB Menu Standard USB Finishing Menu Duplex Duplex Bind Copies Blank Pages Collation Separator Sheets Separator Source Multipage Print Multipage Order Multipage View Multipage BorderJob MenuReset Printer Utilities MenuPrint Menus Print Stats Print Net Setup Print Fonts Print Directory Factory Defaults Format Flash Defragment Flash Hex Trace Quality Menu Print Resolution Toner Darkness Small Font Enh. Setup MenuEco-Mode Quiet Mode Printer Language Power Saver Resource Save Print Timeout Wait Timeout Auto Continue Jam Recovery Page Protect Display Language To n e r A l a r m PCL Emul MenuFont Source Font Name Point Size Pitch Symbol Set Orientation Lines per Page A4 Width Tray Renumber Auto CR after LF Auto LF after CR Parallel Menu Std ParallelNetwork MenuStandard Network PPDS Menu Orientation Lines per Page Lines per Inch Page Format Character Set Best Fit Tray 1 Renumber Auto CR after LF Auto LF after CR