Lexmark C530dn User Manual

							In the U.S. or Canada, call (1-800-539-6275). For other countries/regions, visit the Lexmark Web site at
www.lexmark.com.
Troubleshooting
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							Notices
Product nameMachine typeModel number
Lexmark C530dn5022-130C530dn
Lexmark C532n5022-310C532n
Lexmark C532dn5022-330C532dn
Lexmark C534n5022-510C534n
Lexmark C534dn5022-530C534dn
Edition notice
July 2006
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK
INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR
IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this
statement may not apply to you.
This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein;
these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made
at any time.
Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road,
Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services
Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply
in any way it believes appropriate without incurring any obligation to you. To obtain additional copies of publications related to this product,
visit the Lexmark Web site at www.lexmark.com.
References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in
all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product,
program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual
property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services,
except those expressly designated by the manufacturer, are the user’s responsibility.
© 2006 Lexmark International, Inc
All rights reserved.
UNITED STATES GOVERNMENT RIGHTS
This software and any accompanying documentation provided under this agreement are commercial computer software and
documentation developed exclusively at private expense.
Trademarks
Lexmark and Lexmark with diamond design, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the
United States and/or other countries.
PrintCryption is a trademark of Lexmark International, Inc.
PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company’s designation of a set of printer
commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language.
This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions
corresponding to the commands.
All other trademarks are the property of their respective owners.
Conventions
Note: A Note identifies something that could help you.
Notices
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							Warning: A Warning identifies something that could damage your product hardware or software.
Warning: This type of Warning indicates that you should not touch the marked area.
CAUTION: A CAUTION identifies something that could cause you harm.
CAUTION: This type of CAUTION indicates a hot surface.
CAUTION: This type of CAUTION indicates a shock hazard.
CAUTION: This type of CAUTION indicates a tipping hazard.
Federal Communications Commission (FCC) compliance information
statement
This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept
any interference received, including interference that may cause undesired operation.
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipment is operated in
a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more
of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult your point of purchase or service representative for additional suggestions.
The manufacturer is not responsible for radio or television interference caused by using other than recommended cables or by
unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the users authority to
operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly
shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded
and grounded may result in a violation of FCC regulations.
Any questions regarding this compliance information statement should be directed to:
Director of Lexmark Technology & Services
Lexmark International, Inc.
740 West New Circle Road
Lexington, KY 40550
(859) 232–3000
Industry Canada compliance statement
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Standard ICES-003.
Avis de conformité aux normes de l’industrie du Canada
Cet appareil numérique de classe B est conforme aux exigences de la norme canadienne relative aux équipements pouvant causer des
interférences NMB-003.
European Community (EC) directives conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/EEC and 73/23/EEC on the approximation
and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipmentdesigned
for use within certain voltage limits.
A declaration of conformity with the requirements of the directives has been signed by the Director of Manufacturing and Technical
Support, Lexmark International, Inc., S.A., Boigny, France.
Notices
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							This product satisfies the Class B limits of EN 55022 and safety requirements of EN 60950.
Japanese VCCI notice
Noise emission levels
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Note: Some modes may not apply to your product.
1-meter average sound pressure, dBA
Printing53 dBA
ScanningN/A
CopyingN/A
Ready32 dBA
Values are subject to change. See www.lexmark.com for current values.
Waste from Electrical and Electronic Equipment (WEEE) directive
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We
encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at
www.lexmark.com for your local sales office phone number.
ENERGY STAR
Applicable only to models with a duplexer installed.
Laser notice
The printer is certified in the U.S. to conform to the requirements of DHHS 21 CFR Subchapter J for Class I (1) laser products, and
elsewhere is certified as a Class I laser product conforming to the requirements of IEC 60825-1.
Notices
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							Class I laser products are not considered to be hazardous. The printer contains internally a Class IIIb (3b) laser that is nominally a 5
milliwatt gallium arsenide laser operating in the wavelength of 770-795 nanometers. The laser system and printer are designed so there
is never any human access to laser radiation above a Class I level during normal operation, user maintenance, or prescribed service
condition.
Laser advisory label
A laser notice label may be affixed to this printer as shown:
Power consumption
Product power consumption
The following table documents the power consumption characteristics of the product.
Note: Some modes may not apply to your product.
ModeDescriptionPower consumption (Watts)
PrintingThe product is generating hard-copy output from electronic
inputs.410 W
CopyingThe product is generating hard-copy output from hard-copy
original documents.N/A
ScanningThe product is scanning hard-copy documents.N/A
ReadyThe product is waiting for a print job.120 W
Power SaverThe product is in energy-saving mode.
						

							Total energy usage
It is sometimes helpful to calculate the total product energy usage. Since power consumption claims are provided in power units of Watts,
the power consumption should be multiplied by the time the product spends in each mode in order to calculate energy usage. The total
product energy usage is the sum of each modes energy usage.
Statement of Limited Warranty
Lexmark C530dn
Lexmark C532n
Lexmark C532dn
Lexmark C534n
Lexmark International, Inc., Lexington, KY
This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty
information that came with your product.
This limited warranty applies to this product only if it was originally purchased for your use, and not for resale, from Lexmark or a Lexmark
Remarketer, referred to in this statement as “Remarketer.”
Limited warranty
Lexmark warrants that this product:
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts
—Is, during normal use, free from defects in material and workmanship
If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at
Lexmarks option).
If this product is a feature or option, this statement applies only when that feature or option is used with the product for which it was
intended. To obtain warranty service, you may be required to present the feature or option with the product.
If you transfer this product to another user, warranty service under the terms of this statement is available to that user for the remainder
of the warranty period. You should transfer proof of original purchase and this statement to that user.
Limited warranty service
The warranty period starts on the date of original purchase as shown on the purchase receipt and ends 12 months later provided that
the warranty period for any supplies and for any maintenance items included with the printer shall end earlier if it, or its original contents,
are substantially used up, depleted, or consumed.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to
the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of,
or damage to, a product in transit to the Remarketer or the Lexmark designated location.
When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark.
The replacement may be a new or repaired item.
The replacement item assumes the remaining warranty period of the original product.
Replacement is not available to you if the product you present for exchange is defaced, altered, in need of a repair not included in warranty
service, damaged beyond repair, or if the product is not free of all legal obligations, restrictions, liens, and encumbrances.
Before you present this product for warranty service, remove all print cartridges, programs, data, and removable storage media (unless
directed otherwise by Lexmark).
For further explanation of your warranty alternatives and the nearest Lexmark authorized servicer in your area contact Lexmark on the
World Wide Web at www.lexmark.com/support.
Remote technical support is provided for this product throughout its warranty period. For products no longer covered by a Lexmark
warranty, technical support may not be available or only be available for a fee.
Extent of limited warranty
Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of prints produced by any
product.
Warranty service does not include repair of failures caused by:
Notices
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							—Modification or unauthorized attachments
—Accidents, misuse, abuse or use inconsistent with Lexmark user’s guides, manuals, instructions or guidance
—Unsuitable physical or operating environment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer
—Operation of a product beyond the limit of its duty cycle
—Use of printing media outside of Lexmark specifications
—Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts
—Products, supplies, parts, materials (such as toners and inks), software, or interfaces not furnished by Lexmark
TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS OR
REMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH
RESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND SATISFACTORY QUALITY. ANY WARRANTIES THAT MAY
NOT BE DISCLAIMED UNDER APPLICABLE LAW ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES,
EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES, AND SERVICES
ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE.
Limitation of liability
Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of
Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set forth in the
following paragraph.
Lexmarks liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the
damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property
for which Lexmark is legally liable. IN NO EVENT WILL LEXMARK BE LIABLE FOR ANY LOST PROFITS, LOST SAVINGS,
INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a
Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmarks and its Suppliers and
Remarketers limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneficiaries of this limitation.
Additional rights
Some states do not allow limitations on how long an implied warranty lasts, or do not allow the exclusion or limitation of incidental or
consequential damages, so the limitations or exclusions contained above may not apply to you.
This limited warranty gives you specific legal rights. You may also have other rights that vary from state to state.
Notices
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							Index
Numerics
550-sheet drawer 
installing  14
802.1x authentication  80
A
aligning 
toner cartridges  69
attaching cables  26
B
black-only printing  51
brightness, adjusting  75
buttons, control panel 
Back  11
Menu  11
navigation  11
numeric keypad  11
Select  11
Stop  11
C
cables, attaching 
Ethernet  26
USB  26
calling Customer Support  100
canceling a job 
from Mac OS 9.x  56
from Mac OSX  56
from the control panel  55
from Windows desktop  55
from Windows taskbar  55
card stock 
guidelines  40
loading  30
checking an unresponsive printer  82
cleaning 
printhead lenses  70
color printing  54
confidential jobs 
modifying print settings  79
Confidential print jobs  45
printing from Macintosh  46
printing from Windows  46
conserving supplies  69
contacting Customer Support  100
contrast, adjusting  75
control panel  11
disabling hard disk encryption  78
disabling menus  75
enabling menus  75
encrypting printer hard disk  77
locking menus  75, 78
D
directory list, printing  49disabling 
control panel menus  75
hard disk encryption  78
Quick Start mode  76
display troubleshooting 
display is blank  82
display shows only diamonds  82
display, control panel  11
adjusting brightness and contrast  75
documents, printing 
from Macintosh  45
from Windows  45
duplex printing, manual  50
E
Embedded Web Server 
locking control panel menus  78
locking entire printer  78
modifying confidential print
settings  79
supporting IPSec  79
supporting SNMPv3  80
using 802.1x authentication  80
using Secure mode  81
emission notices  103, 104
enabling 
control panel menus  75
encrypting printer hard disk  77
envelopes 
guidelines  39
loading  30, 33
Ethernet connector  26
exit bin 
attaching  34
using  34
F
FAQ about color printing  97
FCC notices  103
firmware card 
installing  21
flash memory card 
installing  21
font sample list, printing  49
fuser 
ordering  73
G
guidelines 
card stock  40
envelopes  39
labels  40
letterhead  38
transparencies  39
H
hard disk 
installing  22
held jobs  45
printing from Macintosh  46
printing from Windows  46
I
installing printer software  45
internal print server, installing  24
IPSec  79
J
jam areas, accessing  58
jams 
avoiding  57
behind inner door  62
between fuser and standard exit
bin  65
in manual feeder  68
in multipurpose feeder  67
in standard exit bin  65
in the duplex path  65
involving Tray 2  61
just beyond Tray 1  60
locations of  57
under fuser or fuser cover  63
L
labels 
guidelines  40
letterhead 
guidelines  38
light, indicator  11
linking trays  36
loading 
card stock  30
envelopes  30, 33
manual feeder  33
multipurpose feeder  30
optional 550-sheet tray  29
standard tray  27
transparencies  30
lock, security  10
locking 
control panel menus  75, 78
entire printer  78
M
manual feeder 
loading  33
using  33
media 
characteristics  37
selecting  38
storing  41
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							unacceptable  38
memory card 
installing  18
menu settings page, printing  48
menus, diagram of  12
moving the printer  73, 74
multipurpose feeder 
loading  30
using  32
N
network setup page  49
noise emission levels  104
notices  102, 103, 104, 105, 106
O
options 
550-sheet drawer  14
firmware card  21
firmware cards  15
flash memory card  21
hard disk  22
internal  15
internal print server  24
memory card  18
memory cards  15
port interface card  24
ordering 
fuser  73
photoconductors  73
toner cartridges  71
transfer belt  72
waste toner box  73
P
paper 
capacities  44
letterhead  38
preprinted forms  38
setting size  35
setting type  35
storing  41
paper feed troubleshooting 
message remains after jam is
cleared  87
paper jams 
avoiding  57
behind inner door  62
between fuser and standard exit
bin  65
in manual feeder  68
in multipurpose feeder  67
in standard exit bin  65
in the duplex path  65
just beyond Tray 1  60
under fuser or fuser cover  63
paper path, identifying  57
paper sizes, supported  41
paper types 
duplex support  43
where to load  43paper types and weights  43
photo conductors 
removing  51
photoconductors 
ordering  73
port interface card  24
Power Saver 
adjusting  77
print job 
canceling from Mac OS 9.x  56
canceling from Mac OSX  56
canceling from Windows desktop  55
canceling from Windows taskbar  55
print quality 
cleaning the printhead lenses  70
print quality test pages, printing  50
print quality troubleshooting 
blank pages  93
characters have jagged edges  92
clipped images  93
color misregistration  88
dark lines  89
ghost images  92
gray background  92
light colored line, white line, or
incorrectly colored line  89
poor transparency quality  91
print irregularities  91
print is too dark  91
print is too light  90
print quality test pages  87
repeating defects  88
skewed print  93
solid color pages  93
streaked horizontal lines  89
streaked vertical lines  90
toner fog or background shading  91
toner rubs off  94
toner specks  94
uneven print density  92
print troubleshooting 
held jobs do not print  83
incorrect characters print  84
incorrect margins  93
jammed page does not reprint  87
job prints from wrong tray  84
job prints on wrong paper  84
job takes longer than expected  84
jobs do not print  83
large jobs do not collate  85
media frequently jams  86
multiple-language PDFs do not
print  82
paper curls badly  94
tray linking does not work  84
unexpected page breaks occur  85
printer 
configurations  9
models  9
moving  73, 74printer option problems 
hard disk with adapter  86
printer options troubleshooting 
drawers  85
flash memory card  85
infrared adapter  86
internal print server  86
memory card  86
option not working  85
USB/parallel interface card  86
printhead lenses 
cleaning  70
printing 
black-only  51
color  54
directory list  49
duplex jobs manually  50
font sample list  49
from Macintosh  45
from USB flash memory device  47
from Windows  45
installing printer software  45
menu settings page  48
network setup page  49
print quality test pages  50
printing confidential and other held jobs 
from Macintosh  46
from Windows  46
Q
Quality menu  95
Quick Start mode  76
R
recycling 
WEEE statement  104
Repeat print jobs  45
printing from Macintosh  46
printing from Windows  46
Reserve print jobs  45
printing from Macintosh  46
printing from Windows  46
restoring factory default settings  76
S
safety information  2
Secure mode  81
security 
Embedded Web Server  81
locking control panel menus  78
locking entire printer  78
modifying confidential print
settings  79
supporting IPSec  79
supporting SNMPv3  80
using 802.1x authentication  80
security lock  10
setting 
paper size  35
paper type  35
SNMPv3  80
Index
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							standard exit bin 
attaching  34
using  34
standard tray 
loading  27
status of supplies, checking  69
storing 
media  41
paper  41
supplies  69
supplies 
conserving  69
removing photoconductor  51
removing toner cartridges  51
status of  69
storing  69
supplies, ordering 
fuser  73
photoconductors  73
toner cartridges  71
transfer belt  72
waste toner box  73
system board 
accessing  15
reinstalling access cover  25
T
toner cartridges 
aligning  69
ordering  71
removing  51
transfer belt 
ordering  72
transparencies 
guidelines  39
loading  30
tray linking  36
troubleshooting 
checking an unresponsive printer  82
contacting Customer Support  100
error reading USB drive  82
FAQ about color printing  97
hard disk with adapter  86
troubleshooting, display 
display is blank  82
display shows only diamonds  82
troubleshooting, paper feed 
message remains after jam is
cleared  87
troubleshooting, print 
held jobs do not print  83
incorrect characters print  84
incorrect margins  93
jammed page does not reprint  87
job prints from wrong tray  84
job prints on wrong paper  84
job takes longer than expected  84
jobs do not print  83
large jobs do not collate  85
media frequently jams  86multiple-language PDFs do not
print  82
paper curls badly  94
tray linking does not work  84
unexpected page breaks occur  85
troubleshooting, print quality 
blank pages  93
characters have jagged edges  92
clipped images  93
color misregistration  88
dark lines  89
ghost images  92
gray background  92
light colored line, white line, or
incorrectly colored line  89
poor transparency quality  91
print irregularities  91
print is too dark  91
print is too light  90
print quality test pages  87
repeating defects  88
skewed print  93
solid color pages  93
streaked horizontal lines  89
streaked vertical lines  90
toner fog or background shading  91
toner rubs off  94
toner specks  94
uneven print density  92
troubleshooting, printer options 
drawers  85
flash memory card  85
infrared adapter  86
internal print server  86
memory card  86
option not working  85
USB/parallel interface card  86
U
USB connector  26
USB direct port  11
USB flash memory device  47
using 
manual feeder  33
multipurpose feeder  32
V
Verify print jobs  45
printing from Macintosh  46
printing from Windows  46
W
waste toner box 
ordering  73
Index
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