Lexmark C530dn User Manual
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Page 81
To enable and configure 802.1x after installing the required certificates: 1Open a Web browser. In the address line, enter the IP address of the printer or print server to be protected using the format: http://ip_address/. 2Click Configuration. 3Under Other Settings, click Network/Ports. 4Click 802.1x Authentication. If a wireless internal print server is installed in the printer, click Wireless instead. Using Secure mode Secure mode is a way to securely communicate over TCP and UDP ports. There are...
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Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: The power cord is plugged into the printer and a properly grounded electrical outlet. The electrical outlet is not turned off by any switch or breaker. The printer is not plugged into any surge protectors, uninterrupted power supplies, or extension cords. Other electrical equipment plugged into the outlet is working. The printer is turned on. The printer cable is securely attached to the printer and the host...
Page 83
Jobs do not print CauseSolution Printer is not ready to receive data.Make sure Ready or Power Saver appears on the display before sending a job to print. Press to return the printer to the Ready state. Specified output (exit) bin is full.Remove the stack of paper from the output (exit) bin, and then press . Specified tray is empty.Load media in the tray. Wrong printer software is installed.Verify you are using the correct printer software with your printer. If you are using a USB port, make sure you...
Page 84
Job takes longer than expected to print CauseSolution Job is too complex.Reduce the complexity of your print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. Page Protect is set to On.Set Page Protect to Off: 1From the control panel, press . 2Press until Settings appears, and then press . 3Press until Setup Menu appears, and then press . 4Press until Page Protect appears, and then press . 5Press until Off appears, and then press...
Page 85
Large jobs do not collate CauseSolution Collate is not set to On.From the Finishing menu or the printer software, set Collate to On. Note: Setting Collate to Off in the software overrides the setting in the Finishing menu. For more information, see the Menus and Messages Guide on the Software and Documentation CD. Job is too complex.Reduce the complexity of the print job by eliminating the number and size of fonts, the number and complexity of images, and the number of pages in the job. Printer does not...
Page 86
Hard disk with adapter Make sure the hard disk is securely connected to the printer system board. Infrared adapter If infrared communication stops or does not occur, make sure: The distance between the two infrared ports is 1 meter (39 in.) or less. If communication does not occur between ports, move the ports closer together. Both ports are stable. The computer and printer are on a level surface. The angle of communication between the two infrared ports is within 15 degrees of either side of an...
Page 87
Paper jam message remains after jam is cleared CauseSolution The entire paper path was not cleared, or was not pressed.Clear media from the entire paper path, and then press . Page that jammed does not reprint after you clear the jam CauseSolution Jam Recovery in the Setup menu is set to Off.Set Jam Recovery to Auto or On: 1Press . 2Press until Settings appears, and then press . 3Press until Setup Menu appears, and then press . 4Press until Print Recovery appears, and then press . 5Press until Jam...
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Repeating defects ExampleCauseSolution )) If marks occur repeatedly only in one color and multiple times down a page, a toner cartridge or photoconductor may be defective.Replace the toner cartridge if the defects occur every: 33.5 mm (1.32 in.) 35.7 mm (1.41 in.) Replace the photoconductor if the defects occur every: 28.3 mm (1.11 in.) 72.4 mm (2.85 in.) If marks occur down the page repeatedly in all colors, the fuser may be defective.Replace the fuser if the defects occur every 116.2 mm (4.58 in.)....
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10Press . 11Press until Exit Config Menu appears, and then press . Resetting the Printer appears briefly, followed by a clock, and then Ready appears. Dark lines ExampleCauseSolution ABCDE ABCDE ABCDE Toner cartridge(s), photoconductor, or transfer belt is defective.If the problem is on the front (print side) of the page: 1Replace the toner cartridge(s) causing the line. 2If the problem still occurs, replace the photoconductor unit. If the problem is on the back of the page, replace the transfer belt....
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Streaked vertical lines ExampleCauseSolution ABCDE ABCDE ABCDE Toner is smeared before fusing to the media.If media is stiff, try feeding from another tray. Toner cartridge is defective.Replace the toner cartridge causing the streaks. Transfer belt is defective.Replace the transfer belt. Print is too light CauseSolution Toner Darkness setting is too light, RGB Brightness setting is too bright, or RGB Contrast setting is incorrect.Select a different Toner Darkness setting, RGB Brightness setting, or RGB...