Lexmark C 746 Service Manual
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Diagnostic information2-75 5026 Go Back Previous Next 242.17—Paper Jam service check Step Questions / actions Yes No 1Has paper been fed from an input option before?Go to step 4. Go to step 2. 21. Turn the printer off 2. Remove the rear frame cover. See “Rear frame cover removal” on page 4-47. 3. Remove the right cover. See “Right cover removal” on page 4-51. 4. Check the cable in connector JOPT1 for proper connection to the system board, cable pinch points, and any other damage to the cable or...
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2-76Service Manual 5026 Go Back Previous Next 242.21, 243.21, 244.21. 245.21, 242.30, 243.30, 244.30, 245.30—Paper Jam service check 242.26—Paper Jam service check Step Questions / actions Yes No 11. Fan the media on the tray. • Use Tray 2 for 242.21 and 242.30 errors. • Use Tray 3 for 243.21 and 243.30 errors. • Use Tray 4 for 244.21 and 244.30 errors. • Use Tray 5 for 245.21 and 245.30 errors. 2. Bring the printer up in Diagnostics Menu (turn off the printer, press and hold buttons 3 and 6,...
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Diagnostic information2-77 5026 Go Back Previous Next 242.27—Paper Jam service check 242.29—Paper Jam service check 2Is the tray 3 a high-capacity input tray (2,000- sheet feeder)?Replace the HCIT top plate. See “Top plate assembly removal” on page 4-206.Replace the complete tray 3 option. Step Questions / actions Yes No 11. Bring the printer up in Diagnostics Menu (turn off the printer, press and hold buttons 3 and 6, then turn on the printer). 2. Navigate to PRINT TESTS > select the tray below...
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2-78Service Manual 5026 Go Back Previous Next 242.32, 243.32, 244.32, 245.32—Paper Jam service check 243.02—Paper Jam service check Step Questions / actions Yes No 11. Remove the input option tray. • Remove tray 2 for 242.32 errors. • Remove tray 3 for 243.32 errors. • Remove tray 4 for 244.32 errors. • Remove tray 5 for 245.32 errors. 2. Check for obstruction on the paper path. 3. Check the input option pass-through sensor flag for any damage. 4. Remove the input option from the printer and check the...
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Diagnostic information2-79 5026 Go Back Previous Next 243.03, 243.11—Paper Jam service check 21. Turn the printer off. 2. Remove the rear frame cover. See “Rear frame cover removal” on page 4-47. 3. Remove the right cover. See “Right cover removal” on page 4-51. 4. Check the connector JOPT1 for proper connection to the system board, the cable for pinch points, and the cable or connector for any other damage. Is the cable damaged?Replace the option cable. See “Option cable removal” on page...
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2-80Service Manual 5026 Go Back Previous Next 243.05—Paper Jam service check 2Is tray 3 a high-capacity input option (2,000- sheet feeder)?Replace the HCIT top plate. See “Top plate assembly removal” on page 4-206.Replace the complete tray 3 option. Step Questions / actions Yes No 1Has paper been fed from an input option before?Go to step 5. Go to step 2. 21. Bring the printer up in Diagnostics Menu (turn off the printer, press and hold buttons 3 and 6, then turn on the printer). 2. Navigate to...
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Diagnostic information2-81 5026 Go Back Previous Next 243.10—Paper Jam service check 41. Carefully lift the printer off the option, and lay the printer on its back. 2. Check the option connector for damage. Is the connector damaged?Replace the option cable. See “Option cable removal” on page 4-135. Go to step 5. 5Is tray 3 a high-capacity input option (2,000- sheet feeder)?Go to step 7. Go to step 6. 6Replace the complete tray 3 option. Does the error clear?Problem resolved. Replace the system board....
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2-82Service Manual 5026 Go Back Previous Next 243.17—Paper Jam service check Step Questions / actions Yes No 1Has paper been fed from an input option before?Go to step 4. Go to step 2. 21. Turn the printer off. 2. Remove the rear frame cover. See “Rear frame cover removal” on page 4-47. 3. Remove the right cover. See “Right cover removal” on page 4-51. 4. Check the cable in connector JOPT1 for proper connection to the system board, cable pinch points, and any other damage to the cable or...
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Diagnostic information2-83 5026 Go Back Previous Next 243.26—Paper Jam service check 243.27—Paper Jam service check 243.29—Paper Jam service check Step Questions / actions Yes No 11. Determine the input tray. 2. Bring the printer up in Diagnostics Menu (turn off the printer, press and hold buttons 3 and 6, then turn on the printer). 3. Navigate to PRINT TESTS > select indicated input tray > Single. Did the page feed correctly?Problem resolved Go to step 2. 2Is tray 2 a high-capacity input tray...
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2-84Service Manual 5026 Go Back Previous Next 244.02—Paper Jam service check Step Questions / actions Yes No 1Has paper been fed from an input option before?Go to step 4. Go to step 2. 21. Turn the printer off. 2. Remove the rear frame cover. See “Rear frame cover removal” on page 4-47. 3. Remove the right cover. See “Right cover removal” on page 4-51. 4. Check the connector JOPT1 for proper connection to the system board, the cable for pinch points, and the cable or connector for any other...