Lenovo Thinkvision L2321x Users Guide

							 
 
 
Service parts 
The following parts are for use by Lenovo service, or Lenovo authorized dealers, 
To support the customer warranty. Parts are for service use only. The table below 
shows information for model 4014-HB6. 
Table 3-3. List of service parts 
FRU (Field 
Replaceable Unit) 
Part number 
Description color Machine Type 
Model (MTM) 
57Y2321 L2321x Wide FRU 
Monitor Lenovo 
Business 
Black 4014-HB6 
45J7676 L2321x Wide Analog 
Cable 
Business 
Black 4014-HB6 
45J8744 L2321x Wide DP Cable Business 
Black 4014-HB6 
57Y2305 L2321x Wide FRU Stand 
 and base 
Business 
Black 4014-HB6 
57Y2309 L2321x Wide USB cable Business 
Black 4014-HB6 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3-8  L2321x Wide Flat Panel Monitor User’s Guide 
 
 
 
						

							 
 
 
 
Appendix A. Service and Support 
The following information describes the technical support that is available for your 
Product, during the warranty period or throughout the life of the product. Refer to 
your Lenovo Statement of Limited Warranty for a fully explanation of Lenovo   
warranty terms. 
  
Registering your option 
                          Register to receive product service and support updates, as well as free and   
discounted computer Accessories and content. Go to: 
  
Online technical support 
Online technical support is available during the life of your product through the   
Lenovo Support Web site at http://www.lenovo.com/ support. 
 
Product replacement assistance or exchange of defective components also is available 
during the warranty period, assistance for replacement or exchange of defective 
components is available. In addition, if your option is installed in a Lenovo 
computer, you might be entitled to service at your location. Your technical support   
representative can help you determine the best alternative. 
  
Telephone technical support 
Installation and configuration support through the Customer Support Center will 
be withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the   
option has been withdrawn from marketing, Additional support offerings, 
including step-by-step installation assistance, are available for a nominal fee. 
 
To assist the technical support representative, have available as much of the   
following information as possible: 
● Option name 
● Option number 
● Proof of purchase 
● Computer manufacturer, model, serial number, and manual 
● Exact wording of the error message (if any) 
● Description of the problem 
● Hardware and software configuration information for your system 
 
If possible, be at your computer. Your technical support representative might want 
to walk you through the problem during the call.   
 
 
Worldwide telephone list 
Phone numbers are subject to change without notice. For the most current phone 
Numbers, go to http://www.lenovo.com/support/phone  
 
 
 
 
 
 
  Copyright Lenovo 2010.                                                                                   A-1 
 
http://www.lenovo.com/register
 
						

							Country or Region Telephone Number 
Brazil Sao Paulo region: (11) 3889-8986 
Outside Sao Paulo region: 0800-701-4815 
(Brazilian Portuguese) 
Brunei 801-1041 (English, Bahasa Melayu) 
Canada Toronto: 416-383-3344 
Outside Toronto: 1-800-565-3344 
(English, French) 
Chile Toll Free: 188-800-442-488
800-361-213 
(Spanish) 
China 86-10-58851110 
800-990-8888 
(Mandarin) 
China 
(Hong Kong S.A.R.) 
ThinkCentre® Commercial PC: 8205-0333 
Multimedia Home PC: 800-938-228
(Cantonese, English, Mandarin) 
China 
(Macau S.A.R.) 
ThinkCentre Commercial PC: 795-9892 
Multimedia Home PC: 0800-336
(Cantonese, English, Mandarin) 
Colombia 1-800-912-3021 (Spanish) 
Costa Rica 0-800-011-1029 (Spanish) 
Croatia 0800-0426 
Cyprus +357-22-841100 
Czech Republic +420-2-7213-1316 
Denmark Warranty service and support: 7010-5150 (Danish) 
Dominican Republic 1-866-434-2080 (Spanish) 
Ecuador 1-800-426911 (Spanish) 
Egypt +202-35362525 
El Salvador 800-6264 (Spanish) 
Estonia +372 6776793 
+372 66 00 800 
Finland Warranty service and support: +358-800-1-4260 (Finnish) 
France Warranty service and support (hardware): 0810-631-213 
Warranty service and support (software): 0810-631-020 
(French) 
 
Africa Africa: +44 (0)1475-555-055 
South Africa: +27-11-3028888 and 0800110756 
Central Africa: Contact the nearest Lenovo 
Business Partner 
Argentina 0800-666-0011 (Spanish) 
Australia 131-426 (English) 
Austria Warranty service and support: 01-211-454-610 (German) 
Belgium Warranty service and support: 02-225-3611 (Dutch, French) 
Bolivia 0800-10-0189 (Spanish) 
A-2    
L2321x Wide Flat Panel Monitor User’s Guide
 
						

							
Country or Region Telephone Number 
Indonesia 021 5238 823 
Local number only: 001-803-606-282 
DID (Direct Inward Dialing): +603 8315 6859 
(English, Bahasa Indonesia) 
Ireland Warranty service and support: 01-881-1444 (English) 
Israel Givat Shmuel Service Center: +972-3-531-3900 
(Hebrew, English) 
Italy Warranty service and support: +39-800-820094 (Italian) 
Japan Toll Free: 0120-20-5550 
International: +81-46-266-4716 
The above numbers will be answered with a Japanese language voice prompt. For 
telephone support in English, please wait for the Japanese voice prompt to end, and an 
operator will answer. Please say ″English support please,″ and your call will be 
transferred to an English-speaking operator. 
PC software: 0120-558-695 
Overseas calls: +81-44-200-8666 
(Japanese) 
Korea 1588-6782 (Korean) 
Latvia +371 7070360 
Lithuania +370 5 278 66 00 
Luxembourg +352-360-385-343 (French) 
Malaysia Local number only: 1800-88-1889 
DID: +603 8315 6855 
(English, Bahasa Melayu) 
Malta +35621445566 
Mexico 001-866-434-2080 (Spanish) 
Middle East +44 (0)1475-555-055 
Netherlands +31-20-514-5770 (Dutch) 
New Zealand 0800-733-222 (English) 
Nicaragua 001-800-220-1830 (Spanish) 
Norway Warranty service and support: 8152-1550 (Norwegian) 
Panama Lenovo Customer Support Center: 001-866-434-2080 (Toll Free) 
206-6047 
(Spanish) 
   
 
Germany Warranty service and support: 01805-00-46-18 (German) 
Greece +30-210-680-1700 
Guatemala 1800-624-0051 (Spanish) 
Honduras Tegucigalpa: 232-4222 
San Pedro Sula: 552-2234
(Spanish)
 
Hungary +36-1-382-5716 
+36-1-382-5720
(English,
 Hungarian) 
India 1800-425-2666 
+91-80-2535-9182 
(English) 
Appendix A. Service and SupportA-3
 
						

							Country
 
or
 
Region
 
Telephone
 
Number
 
Slovenia +386-1-200-50-60 (Slovenian) 
Spain 91-714-7983 
0901-100-000 
(Spanish) 
Sri Lanka +9411 2493547 
+9411 2493548 
(English) 
Sweden Warranty service and support: 077-117-1040 (Swedish) 
Switzerland Warranty service and support: 0800-55-54-54 
(German, French, Italian) 
Taiwan 886-2-8723-9799 
0800-000-700 
(Mandarin) 
Thailand Local number only: 1-800-060-066 
66 2273 4088 
DID: +603 8315 6857 (Thai, English) 
Turkey 00800-4463-2041 (Turkish) 
United Kingdom Standard warranty support: 08705-500-900 (English) 
United States 1-800-426-7378 (English) 
Uruguay 000-411-005-6649 (Spanish) 
Venezuela 0-800-100-2011 (Spanish) 
Vietnam For Northern Area and Hanoi City: 
844 3 946 2000 or 844 3 942 6457
For Southern Area and Ho Chi Minh City: 
848 3 829 5160 or 844 3 942 6457
(Vietnamese, English)
 
Peru 0-800-50-866 (Spanish) 
Philippines 1800-1601-0033 (English, Filipino) 
Poland +48-22-878-6999 (Polski) 
Portugal +351-21-892-7046 (Portuguese) 
Romania +4-021-224-4015 
Russia Moscow: +7-(495)-258-6300 
Toll Free: +8-800-200-6300 
(Russian) 
Singapore Local number only: 800-6011-343 
DID: +603 8315 6859 (English) 
Slovakia+421-2-4954-5555
A-4   
L2321x Wide Flat Panel Monitor User’s Guide
 
						

							
Notices
 
Lenovo may not offer the products, services, or features discussed in this document 
in all countries. Consult your local Lenovo representative for information on the 
products and services currently available
 
in your area. Any reference to a Lenovo 
product, program, or service is not intended to state or imply that only that Lenovo 
product, program, or service may be used. Any functionally equivalent product, 
program, or service that does not infringe any Lenovo intellectual property right 
may be used instead. However, it is the user ’s responsibility to evaluate and verify 
the operation of any other product, program, or service. 
Lenovo may have patents or pending patent applications covering subject matter 
described in this document. The furnishing of this document does not give you any 
license to these patents. Yo u can send license inquiries, in writing, to: 
   
Lenovo (United States), Inc. 
   
1009 Think Place - Building One 
   
Morrisville, NC 27560 
   
U.S.A. 
   
Attention:
 
Lenovo
 
Director
 
of
 
Licensing
LENOVO
 PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY
 
OF
 ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED 
TO THE IMPLIED WARRANTIES
 
OF
 
NON-INFRINGEMENT, 
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. 
Some jurisdictions do not allow disclaimer of express or implied warranties in 
certain transactions, therefore, this statement may not apply to you. 
This information could include technical inaccuracies or typographical errors.
 Changes are periodically made to the information herein; these changes will
 
be
 
incorporated in new editions of the publication. Lenovo may make improvements
 and/or changes in the product(s) and/or the program(s) described in this 
publication at any time without notice. 
The products described in this document are not intended for use in implantation 
or other life support applications where malfunction may result in injury or death
 to persons. The information contained in this document does not affect or change 
Lenovo product specifications or warranties. Nothing in this document shall 
operate as an express or implied license or indemnity under the intellectual 
property rights of Lenovo or third parties. All information contained in this 
document was obtained specific environments and is presented as an illustration. 
The result obtained in other operating environments may vary. 
Lenovo may use or distribute any of the information you supply in any way it 
believes appropriate without incurring any obligation to you. 
 
  
Appendix B.
 Any references in this publication to non-Lenovo We b sites are provided for 
convenience only and do not in any manner serve as an endorsement of those 
We b sites. The materials at those We b sites are not part of the materials for this 
Lenovo product, and use of those We b sites is at your own risk. 
B-1  Copyright Lenovo 2009.     
 
						

							Any performance data contained herein was determined in a controlled 
environment. Therefore, the result obtained in other operating environments may 
vary significantly. Some measurements may have been made on development-level 
systems and there is no guarantee that these measurements will be the same on
 generally available systems. Furthermore, some measurements may have been 
estimated through extrapolation. Actual results may vary. Users of this document 
should verify the applicable data for their specific environment. 
B-2  
Recycling information 
Lenovo encourages owners of information technology (IT) equipment to responsibly 
recycle their equipment when it is no longer needed. Lenovo offers a variety of 
programs and services to assist equipment owners in recycling their IT products.
 For information on recycling Lenovo products, go to: 
http://www.lenovo.com/lenovo/environment/recycling 
  
 
  
 
Collecting and recycling a disused Lenovo computer or monitor 
If you are a company employee and need to dispose of a Lenovo computer or 
monitor that is the property of the company, you must do so
 
in
 
accordance
 with the Law for Promotion of Effective Utilization of Resources. Computers and 
monitors are categorized as industrial waste and should be properly disposed of 
by an industrial waste disposal contractor certified by a local government. In 
accordance with the Law for Promotion of Effective Utilization of Resources, Lenovo
 Japan provides, through its PC Collecting and Recycling Services, for the collecting,
 reuse, and recycling of disused computers and monitors. For details, visit the Lenovo 
We b site at www.ibm.com/jp/pc/service/recycle/pcrecycle/. Pursuant to the Law 
for Promotion of Effective Utilization of Resources, the collecting and recycling of
 home-used computers and monitors by the manufacturer was begun on October 
1, 2003. This service is provided free of charge for home-used computers sold after
 October 1, 2003. For details, visit the Lenovo We b site at
 www.ibm.com/jp/pc/service/recycle/personal/. 
 
L2321x Wide Flat Panel Monitor User’s Guide
 
						

							
Trademarks 
The following terms are trademarks of Lenovo in the United States, other countries, 
or both: 
   
Lenovo 
   
The Lenovo logo 
   
ThinkCentre 
   
ThinkPad 
Microsoft, Windows, and Windows NT are trademarks of the Microsoft group of 
companies. 
Other company, product, or service names may be trademarks or service marks
 of others.
ThinkVision
Disposing of Lenovo computer components 
Some Lenovo computer products sold in Japan may have components that contain 
heavy metals or other environmental sensitive substances. To properly dispose of 
disused components, such as a printed circuit board or drive, use the methods 
described above for collecting and recycling a disused computer or monitor. 
B-3     Copyright Lenovo 2009.     
 
						

							B-4    
Turkish statement of compliance 
The Lenovo product meets the requirements of the Republic of Turkey 
Directive on the Restriction of the Use of Certain Hazardous Substances 
in Electrical and Electronic Equipment (EEE). 
Türkiye EEE Yönetmeliğine Uygunluk Beyanı
T.C. Çevre ve Orman Bakanlığı'nın “Elektrik ve
Elektronik Eşyalarda Bazı Zararlı Maddelerin Kullanımının 
Sınırlandırılmasına Dair Yönetmelik (EEE)” direktiflerine uygundur. 
EEE Yönetmeliğ 
Bu Lenovo ürünü,
ine Uygundur.
   
 
Lenovo and the Lenovo logo are trademarks of Lenovo in the United 
States, other countries, or both.
  
L2321x Wide Flat Panel Monitor User’s Guide