Lenovo Thinkvision L1700p Users Guide

							
Service parts
The following parts are for use by Lenovo service, or Lenovo authorized \
dealers, to
support the customer warranty. Parts are for service use only. The table below shows
information for model 9417-HE2.
Table 3-3. List of service parts
Chapter 3. Reference information3-9
FR U (Fie ld
R e pla c e a ble  Unit)
Part numbe r D e s criptio n Colo r Machine Type Model
(M TM )
45J7672 Monitor_L1700p Business Black 9417-HE2
4 0 Y8 2 3 9 S igna l c a b le  (Ana lo g) Busine ss Bla c k 9 4 1 7 - HE2
4 5 J 8 7 1 2 S igna l c a b le  ( D igit a l) Bus ine s s  Bla c k 9 4 1 7 - H E2
45J7673 Stand & Base Business Black 9417- HE2
 
						

							
Appendix A. Service and Support
The following information describes the technical support that is availa\
ble for your
product, during the warranty period or throughout the life of the produc\
t. Refer to
your Lenovo Statement of Limited Warranty for a full explanation of Lenovo
warranty terms.
Online technical support
Online technical support is available during the life of your product th\
rough the
Lenovo Support Web site at http://www.lenovo.com/think/support.
During the warranty period, assistance for replacement or exchange of de\
fective
components is available. In addition, if your option is installed in a L\
enovo
computer, you might be entitled to service at your location. Your technical support
representative can help you determine the best alternative.
Telephone technical support
Installation and configuration support through the Customer Support Cent\
er will be
withdrawn or made available for a fee, at Lenovo’s discretion, 90 days after the
option has been withdrawn from marketing. Additional support offerings, including
step-by-step installation assistance, are available for a nominal fee.
To assist the technical support representative, have available as much of\
 the
following information as possible:· Option name
· Option number
· Proof of purchase
· Computer manufacturer, model, serial number, and manual
· Exact wording of the error message (if any)
· Description of the problem
· Hardware and software configuration information for your system
If possible, be at your computer. Your technical support representative might want to
walk you through the problem during the call.
Worldwide telephone list
Phone numbers are subject to change without notice. For the most current\
 phone
numbers, go to http://www.lenovo.com/think/support and click  Support phone list.
© Copyright Lenovo 2008.A-1
 
						

							
A-2L1700p Flat Panel Monitor User’s Guide
Country or Re gion Te le phone  Numbe rAfrica Africa: +44 (0)1475-555- 055 South Africa: +27- 11-3028888 and 0800110756
Central Africa: Contact the neares Lenovo Business Partner
Argentina 0800- 666-0011 (Spanish)
A us t r a lia 1 3 1 - 4 2 6  ( Englis h)
Aus tria Up  a nd  running sup p o rt: 0 1 - 2 4 5 9 2 - 5 9 0 1 Warranty service and support: 01-211-454-610
(German)
Be lgium Up  a nd  running sup p o rt: 0 2 - 2 1 0 - 9 8 2 0  (Dutc h) Up  a nd  running sup p o rt: 0 2 - 2 1 0 - 9 8 0 0  (F re nch)
Warranty service and support: 02-225- 3611 (Dutch, French)
Bolivia 0800- 0189 (Spanish)
Brazil Sao Paulo region: (11) 3889-8986 Toll free outside Sao Paulo region: 0800-7014-815
(Bra zilia n P o rtugue se )
Canada 1-800-565- 3344 (English, French) In Toronto only call: 416-383-3344
Chile 800-224- 488 (Spanish)
China 800-810- 1818 (Mandarin)
C hina  ( Ho ng K o ng
S.A.R.) Home PC: 852-2825-7799
Commercial PC: 852-8205- 0333 ThinkPad and WorkPad: 852- 2825-6580
(C a nto ne se ,  English, P uto nghua)
Colombia 1-800-912- 3021 (Spanish)
Costa Rica 284-3911 (Spanish)
Croatia 0800- 0426
Cyprus +357-22-841100
Czech Republic +420- 2-7213- 1316 Denma rk Up  a nd  running sup p o rt: 4 5 2 0 - 8 2 0 0 Warranty service and support: 7010-5150
(Danish)
Dominican Republic 566-4755 566-5161 ext. 8201Toll Free within the Dominican Republic: 1-200-1929
(Spanish)
 
						

							
Country or Region Telephone  NumberEcuador 1-800-426911 (Spanish)
El Salvador 250-5696 (Spanish)
Estonia +386-61-1796-699
F inla nd Up  a nd  running s up p o rt: 0 9 - 4 5 9 - 6 9 6 0 Warranty service and support: +358-800-1-4260
(F innish)
F ra nc e Up  a nd  running s up p o rt: 0 2 3 8 - 5 5 7 - 4 5 0 Warranty service and support (hardware): 0810-631- 213
Warranty service and support (software): 0810-631-020
(French)
Ge rma ny Up  a nd  running s up p o rt: 0 7 0 3 2 - 1 5 - 4 9 2 0 1 Warranty service and support: 01805- 25-35-58
(German)
Greece +30- 210-680-1700
Guatemala 335-8490 (Spanish) Honduras Tegucigalpa & San Pedro Sula: 232- 4222 San Pedro Sula: 552-2234
(Spanish)
Hungary +36-1-382-5720
India 1600-44-6666 Alternate Toll Free: +91-80-2678- 8940
(English)
Indonesia 800-140-3555 +62- 21-251- 2955
(English,  Ba has a , Ind o ne sian)
Ire la nd Up  a nd  running s up p o rt: 0 1 - 8 1 5 - 9 2 0 2 Warranty service and support: 01-881-1444
(English)
Ita ly Up  a nd  running s up p o rt: 0 2 - 7 0 3 1 - 6 1 0 1 Warranty service and support: +39-800-820094
(Italian)
Japan Desktop: Toll free: 0120-887- 870
For International: +81- 46- 266- 4724
Think P ad:
Toll free: 0120-887- 874
For International: +81- 46- 266- 4724
Appendix A. Service and SupportA-3
 
						

							
Country or Region Telephone  NumberJ a p a n B o t h o f t he  a b o ve  numb e r s  w ill b e  a ns we r e d  wit h a  J a p a ne s e  la ngua ge  vo ic e  p ro mp t. F o r
telephone support in English, please wait for the Japanese voice prompt to end, and an
operator will answer. Please ask for ¡²English support please,¡² and your call will be transferred to an English speaking operator.
PC Software:
0120-558- 695
Overseas calls: +81- 44-200- 8666
(Japanese)
Korea 1588-5801 (Korean)
Latvia +386-61-1796-699
Lithuania +386-61-1796-699
Luxe mb o urg + 3 5 2 - 2 9 8 - 9 7 7 - 5 0 6 3  (F re nc h)
Malaysia 1800-88- 8558 (English, Bahasa, Melayu)
Malta +356-23-4175
Mexico 001-866-434-2080 (Spanish)
Middle East +44 (0)1475-555-055
Netherlands +31- 20-514- 5770 (Dutch)
New Zealand 0800-446- 149 (English)
Nicaragua 255-6658 (Spanish)
N o rwa y Up  a nd  running s up p o rt: 6 6 8 1 - 11 0 0 Warranty service and support: 8152-1550
(N orwegian)
Panama 206-6047 (Spanish)
Peru 0-800-50-866 (Spanish)
P hilip p ine s 1 8 0 0 - 1 8 8 8 - 1 4 2 6 +63-2-995-8420
( Englis h,  P hilip ino )
Poland +48- 22-878- 6999
Portugal +351-21-892-7147 (Portuguese)
Romania +4-021-224- 4015
Russian Federation +7-095-940-2000 (Russian)
Singapore 1800-3172- 888 (English, Bahasa, Melayu)
Slovakia +421-2-4954-1217
A-4L1700p Flat Panel Monitor User’s Guide
 
						

							
Country or Region Telephone  Number
Slovenia +386-1-4796-699
Spain 91-714- 798391-397-6503
(Spanish)
Sri Lanka +94-11-2448-442 (English)
S wed e n Up  a nd  running s up p o rt: 0 8 - 4 7 7 - 4 4 2 0 Warranty service and support: 077- 117-1040
(Swedish)
S witze rla nd Up  a nd  running s up p o rt: 0 5 8 - 3 3 3 - 0 9 0 0 Warranty service and support: 0800-55- 54-54
(German, French, Italian)
Taiwan 886-2-8723-9799 (Mandarin)
Thailand 1- 800- 299-229 (Thai)
Turkey 00800-4463- 2041 (Turkish)
Unite d  K ingd o m Up  a nd  running s up p o rt: 0 1 4 7 5 - 5 5 5 - 0 5 5 Warranty service and support (hardware): 08705-500-900
Warranty service and support (software): 08457-151-516
 ( Englis h)
United States 1- 800- 426-7378 (English)
Urugua y 0 0 0 - 4 11 - 0 0 5 - 6 6 4 9  (S p a nis h)
Venezuela 0-800-100-2011 (Spanish)
Vietnam For northern area and Hanoi: 84-4-8436675 For southern area and Ho Chi Minh City: 84- 8- 829-5160
(English,  Vie tna me se )
Appendix A. Service and SupportA-5
 
						

							
Appendix B. Notices
Lenovo may not offer the products, services, or features discussed in this document in
all countries. Consult your local Lenovo representative for information \
on the
products and services currently available in your area. Any reference to a Lenovo
product, program, or service is not intended to state or imply that only\
 that Lenovo
product, program, or service may be used. Any functionally equivalent product,
program, or service that does not infringe any Lenovo intellectual prope\
rty right may
be used instead. However, it is the user’s responsibility to evaluate and verify the
operation of any other product, program, or service.
Lenovo may have patents or pending patent applications covering subject \
matter
described in this document. The furnishing of this document does not give you any
license to these patents. You can send license inquiries, in writing, to:Lenovo (United States), Inc.
500 Park Offices Drive, Hwy. 54
Research Triangle Park, NC 27709
U.S.A.
Attention: Lenovo Director of Licensing
LENOVO GROUP LTD.  PROVIDES THIS PUBLICATION “AS IS” WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-
INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some jurisdictions do not allow disclaimer of express or implie\
d
warranties in certain transactions, therefore, this statement may not ap\
ply to you.
This information could include technical inaccuracies or typographical e\
rrors.
Changes are periodically made to the information herein; these changes w\
ill be
incorporated in new editions of the publication. Lenovo may make improve\
ments
and/or changes in the product(s) and/or the program(s) described in \
this publication
at any time without notice.
The products described in this document are not intended for use in impl\
antation or
other life support applications where malfunction may result in injury o\
r death to
persons. The information contained in this document does not affect or change
Lenovo product specifications or warranties. Nothing in this document sh\
all operate
as an express or implied license or indemnity under the intellectual pro\
perty rights of
Lenovo or third parties. All information contained in this document was obtained in
specific environments and is presented as an illustration. The result obtained in other
operating environments may vary.
Lenovo may use or distribute any of the information you supply in any wa\
y it believes
appropriate without incurring any obligation to you.
B-1
© Copyright Lenovo 2008.
 
						

							
Any references in this publication to non-Lenovo Web sites are provided for
convenience only and do not in any manner serve as an endorsement of tho\
se Web
sites. The materials at those Web sites are not part of the materials for this Lenovo
product, and use of those Web sites is at your own risk.
Any performance data contained herein was determined in a controlled env\
ironment.
Therefore, the result obtained in other operating environments may vary
significantly. Some measurements may have been made on development-level
systems and there is no guarantee that these measurements will be the sa\
me on
generally available systems. Furthermore, some measurements may have bee\
n
estimated through extrapolation. Actual results may vary. Users of this document
should verify the applicable data for their specific environment.
Trademarks
The following terms are trademarks of Lenovo in the United States, other\
 countries,
or both:Lenovo
ThinkCentre
ThinkPad
ThinkVision
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in
the United States, other countries, or both.
Other company, product, or service names may be trademarks or service marks of
others.
Appendix B. NoticesB-2