Lenovo Thinkvision E500 Projector User Manual

							2.   
 as to any other actual damage arising in any situation involving 
nonperformance by Lenovo pursuant to, or in any way related to the subject of 
this Statement of Limited Warranty, the charge paid by you for the individual 
Machine that is the subject of the claim.
Arbitration:
 The following is added under this heading 
Disputes arising out of or in connection with this Statement of Limited Warranty 
shall be finally settled by arbitration which shall be held in Bangalore, India in 
accordance with the laws of India then in effect. The arbitration award shall be 
final and binding for the parties without appeal and shall be in writing and set 
forth the findings of fact and the conclusions of law. 
The number of arbitrators shall be three, with each side to the dispute being 
entitled to appoint one arbitrator. The two arbitrators appointed by the parties 
shall appoint a third arbitrator who shall act as chairman of the proceedings. 
Vacancies in the post of chairman shall be filled by the president of the Bar 
Council of India. Other vacancies shall be filled by the respective nominating party. 
Proceedings shall continue from the stage they were at when the vacancy occurred. 
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 
days of the date the other party appoints its, the first appointed arbitrator shall be 
the sole arbitrator, provided that the arbitrator was validly and properly 
appointed. 
All proceedings shall be conducted, including all documents presented in such 
proceedings, in the English language. The English language version of this 
Statement of Limited Warranty prevails over any other language version. 
JAPAN 
Governing Law: The following sentence is added to this section:
Any
 doubts concerning this Statement of Limited Warranty will be initially 
resolved between us in good faith and in accordance with the principle of mutual 
trust. 
MALAYSIA 
Limitation of Liability: The word ″SPECIAL″ in item 3 of the fifth paragraph is 
deleted. 
NEW ZEALAND 
What this Warranty Covers: The following paragraph is added to this section: 
The warranties specified in this section are in addition to any rights you may have 
under the Consumer Guarantees Act 1993 or other legislation which cannot be 
excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect 
of any goods which Lenovo provides, if you require the goods for the purposes of 
a business as defined in that Act. 
Limitation of Liability: The following is added to this section:
Where
 Machines are not acquired for the purposes of a business as defined in the 
Consumer Guarantees Act 1993, the limitations in this Section are subject to the 
limitations in that Act. 
PEOPLE’S REPUBLIC OF CHINA (PRC) 
Governing Law: The following replaces ″laws of the country in which you acquired 
the Machine″ in the first sentence: 
laws of the State of New York, United States of America (except when local law 
requires otherwise). 
 
Appendix E. Lenovo Statement of Limited Warranty E-7 
						

							PHILIPPINES 
Limitation of Liability: Item 3 in the fifth paragraph is replaced by the following: 
SPECIAL (INCLUDING NOMINAL AND EXEMPLARY DAMAGES), MORAL, 
INCIDENTAL, OR INDIRECT DAMAGES FOR ANY ECONOMIC 
CONSEQUENTIAL DAMAGES; OR 
Arbitration: The following is added: under this heading 
Disputes arising out of or in connection with this Statement of Limited Warranty 
shall be finally settled by arbitration which shall be held in Metro Manila, 
Philippines in accordance with the laws of the Philippines then in effect. The 
arbitration award shall be final and binding for the parties without appeal and 
shall be in writing and set forth the findings of fact and the conclusions of law. 
The number of arbitrators shall be three, with each side to the dispute being 
entitled to appoint one arbitrator. The two arbitrators appointed by the parties 
shall appoint a third arbitrator who shall act as chairman of the proceedings. 
Vacancies in the post of chairman shall be filled by the president of the Philippine 
Dispute Resolution Center, Inc.. Other vacancies shall be filled by the respective 
nominating party. Proceedings shall continue from the stage they were at when the 
vacancy occurred. 
If one of the parties refuses or otherwise fails to appoint an arbitrator within 30 
days of the date the other party appoints its, the first appointed arbitrator shall be 
the sole arbitrator, provided that the arbitrator was validly and properly 
appointed. 
All proceedings shall be conducted, including all documents presented in such 
proceedings, in the English language. The English language version of this 
Statement of Limited Warranty prevails over any other language version. 
SINGAPORE 
Limitation of Liability: The words ″SPECIAL″ and ″ECONOMIC″ in item 3 in the 
fifth paragraph are deleted. 
EUROPE, MIDDLE EAST, AFRICA (EMEA) 
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES: 
The terms of this Statement of Limited Warranty apply to Machines purchased 
from Lenovo or a Lenovo reseller. 
How to Obtain Warranty Service: 
Add the following paragraph in Western Europe (Andorra, Austria, Belgium, Cyprus, 
Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, 
Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, 
Norway, Poland, Portugal, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, 
United Kingdom, Vatican State, and any country subsequently added to the European 
Union, as from the date of accession): 
The warranty for Machines acquired in Western Europe shall be valid and 
applicable in all Western Europe countries provided the Machines have been 
announced and made available in such countries. 
If you purchase a Machine in one of the Western European countries, as defined 
above, you may obtain warranty service for that Machine in any of those countries 
from a Service Provider, provided the Machine has been announced and made 
available by Lenovo in the country in which you wish to obtain service. 
 
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							If you purchased a Personal Computer Machine in Albania, Armenia, Belarus, 
Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, 
Kazakhstan, Kyrgyzstan, Federal Republic of Yugoslavia, Former Yugoslav 
Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak 
Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine 
in any of those countries from a Service Provider, provided the Machine has been 
announced and made available by Lenovo in the country in which you wish to 
obtain service.. 
If you purchase a Machine in a Middle Eastern or African country, you may obtain 
warranty service for that Machine from a Service Provider within the country of 
purchase, provided the Machine has been announced and made available by 
Lenovo in that country. Warranty service in Africa is available within 50 kilometers 
of a Service Provider. Yo u are responsible for transportation costs for Machines 
located outside 50 kilometers of a Service Provider. 
Governing Law: 
The phrase the laws of the country in which you acquired the Machine is replaced 
by: 
1) ″the laws of Austria″ in Albania, Armenia, Azerbaijan, Belarus, 
Bosnia-Herzegovina, Bulgaria, Croatia, Georgia, Hungary, Kazakhstan, 
Kyrgyzstan, FYR Macedonia, Moldova, Poland, Romania, Russia, Slovakia, 
Slovenia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, and FR Yugoslavia; 2) 
″the laws of France″ in Algeria, Benin, Burkina Faso, Cameroon, Cape Verde, 
Central African Republic, Chad, Comoros, Congo Republic, Djibouti, Democratic 
Republic of Congo, Equatorial Guinea, French Guiana, French Polynesia, Gabon, 
Gambia, Guinea, Guinea-Bissau, Ivory Coast, Lebanon, Madagascar, Mali, 
Mauritania, Mauritius, Mayotte, Morocco, New Caledonia, Niger, Reunion, 
Senegal, Seychelles, Togo, Tunisia, Vanuatu, and Wallis & Futuna; 3) ″the laws of 
Finland″ in Estonia, Latvia, and Lithuania; 4) ″the laws of England″ in Angola, 
Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, 
Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, 
Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, 
United Arab Emirates, the United Kingdom, West Bank/Gaza, Yemen, Zambia, 
and Zimbabwe; and 5) ″the laws of South Africa″ in South Africa, Namibia, 
Lesotho and Swaziland. 
Jurisdiction: The following exceptions are added to this section: 
1) In Austria the choice of jurisdiction for all disputes arising out of this Statement 
of Limited Warranty and relating thereto, including its existence, will be the 
competent court of law in Vienna, Austria (Inner-City); 2) in Angola, Bahrain, 
Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, 
Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, 
Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab 
Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes arising 
out of this Statement of Limited Warranty or related to its execution, including 
summary proceedings, will be submitted to the exclusive jurisdiction of the English 
courts; 3) in Belgium and Luxembourg, all disputes arising out of this Statement 
of Limited Warranty or related to its interpretation or its execution, the law, and 
the courts of the capital city, of the country of your registered office and/or 
commercial site location only are competent; 4) in France, Algeria, Benin, Burkina 
Faso, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Congo 
Republic, Djibouti, Democratic Republic of Congo, Equatorial Guinea, French 
Guiana, French Polynesia, Gabon, Gambia, Guinea, Guinea-Bissau, Ivory Coast, 
Lebanon, Madagascar, Mali, Mauritania, Mauritius, Mayotte, Morocco, New 
Caledonia, Niger, Reunion, Senegal, Seychelles, Togo, Tunisia, Vanuatu, and 
 
Appendix E. Lenovo Statement of Limited Warranty E-9 
						

							Wallis & Futuna all disputes arising out of this Statement of Limited Warranty or 
related to its violation or execution, including summary proceedings, will be 
settled exclusively by the Commercial Court of Paris; 5) in Russia, all disputes 
arising out of or in relation to the interpretation, the violation, the termination, the 
nullity of the execution of this Statement of Limited Warranty shall be settled by 
Arbitration Court of Moscow; 6) in South Africa, Namibia, Lesotho and 
Swaziland, both of us agree to submit all disputes relating to this Statement of 
Limited Warranty to the jurisdiction of the High Court in Johannesburg; 7) in 
Turkey all disputes arising out of or in connection with this Statement of Limited 
Warranty shall be resolved by the Istanbul Central (Sultanahmet) Courts and 
Execution Directorates of Istanbul, the Republic of Turkey; 8) in each of the 
following specified countries, any legal claim arising out of this Statement of 
Limited Warranty will be brought before, and settled exclusively by, the competent 
court of a) Athens for Greece, b) Te l Aviv-Jaffa for Israel, c) Milan for Italy, d) 
Lisbon for Portugal, and e) Madrid for Spain; and 9) in the United Kingdom, both 
of us agree to submit all disputes relating to this Statement of Limited Warranty to 
the jurisdiction of the English courts. 
Arbitration: The following is added under this heading: 
In Albania, Armenia, Azerbaijan, Belarus, Bosnia-Herzegovina, Bulgaria, Croatia, 
Georgia, Hungary, Kazakhstan, Kyrgyzstan, FYR Macedonia, Moldova, Poland, 
Romania, Russia, Slovakia, Slovenia, Tajikistan, Turkmenistan, Ukraine, 
Uzbekistan, and FR Yugoslavia all disputes arising out of this Statement of 
Limited Warranty or related to its violation, termination or nullity will be finally 
settled under the Rules of Arbitration and Conciliation of the International Arbitral 
Center of the Federal Economic Chamber in Vienna (Vienna Rules) by three 
arbitrators appointed in accordance with these rules. The arbitration will be held in 
Vienna, Austria, and the official language of the proceedings will be English. The 
decision of the arbitrators will be final and binding upon both parties. Therefore, 
pursuant to paragraph 598 (2) of the Austrian Code of Civil Procedure, the parties 
expressly waive the application of paragraph 595 (1) figure 7 of the Code. Lenovo 
may, however, institute proceedings in a competent court in the country of 
installation. 
In Estonia, Latvia and Lithuania all disputes arising in connection with this 
Statement of Limited Warranty will be finally settled in arbitration that will be 
held in Helsinki, Finland in accordance with the arbitration laws of Finland then in 
effect. Each party will appoint one arbitrator. The arbitrators will then jointly 
appoint the chairman. If arbitrators cannot agree on the chairman, then the Central 
Chamber of Commerce in Helsinki will appoint the chairman. 
EUROPEAN UNION (EU) 
THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES: 
The warranty for Machines acquired in EU countries is valid and applicable in all 
EU countries provided the Machines have been announced and made available in 
such countries. 
How to Obtain Warranty Service: The following is added to this section: 
To obtain warranty service from IBM service in EU countries, see the telephone 
listing in Part 3 - Warranty Information. 
Yo u may contact IBM service at the following address: 
IBM Warranty & Service Quality Dept. 
PO Box 30
 
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							Spango Valley 
Greenock 
Scotland PA16 0AH 
 
CONSUMERS 
Consumers have legal rights under applicable national legislation governing the 
sale of consumer goods. Such rights are not affected by the warranties provided in 
this Statement of Limited Warranty. 
AUSTRIA, DENMARK, FINLAND, GREECE, ITALY, NETHERLANDS, 
NORWAY, PORTUGAL, SPAIN, SWEDEN AND SWITZERLAND 
Limitation of Liability: The following replaces the terms of this section in its entirety: 
Except as otherwise provided by mandatory law: 
1.   
 Lenovo’s liability for any damages and losses that may arise as a consequence 
of the fulfillment of its obligations under or in connection with this Statement 
of Limited Warranty or due to any other cause related to this Statement of 
Limited Warranty is limited to the compensation of only those damages and 
losses proved and actually arising as an immediate and direct consequence of 
the non-fulfillment of such obligations (if Lenovo is at fault) or of such cause, 
for a maximum amount equal to the charges you paid for the Machine. 
The above limitation shall not apply to damages for bodily injuries (including 
death) and damages to real property and tangible personal property for which 
Lenovo is legally liable. 
2. 
 
 UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS 
OR SERVICE PROVIDERS LIABLE FOR ANY OF THE FOLLOWING, EVEN 
IF INFORMED OF THEIR POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, 
D ATA ; 2) INCIDENTAL OR INDIRECT DAMAGES, OR FOR ANY 
ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS, EVEN IF 
THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT 
GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS, REVENUE, 
GOODWILL, OR ANTICIPATED SAVINGS. 
FRANCE AND BELGIUM 
Limitation of Liability: The following replaces the terms of this section in its entirety: 
Except as otherwise provided by mandatory law: 
1. 
 
 Lenovo’s liability for any damages and losses that may arise as a consequence 
of the fulfillment of its obligations under or in connection with this Statement 
of Limited Warranty is limited to the compensation of only those damages and 
losses proved and actually arising as an immediate and direct consequence of 
the non-fulfillment of such obligations (if Lenovo is at fault), for a maximum 
amount equal to the charges you paid for the Machine that has caused the 
damages. 
The above limitation shall not apply to damages for bodily injuries (including 
death) and damages to real property and tangible personal property for which 
Lenovo is legally liable. 
2. 
 
 UNDER NO CIRCUMSTANCES IS LENOVO, ITS SUPPLIERS, RESELLERS 
OR SERVICE PROVIDERS LIABLE FOR ANY OF THE FOLLOWING, EVEN 
IF INFORMED OF THEIR POSSIBILITY: 1) LOSS OF, OR DAMAGE TO, 
D ATA ; 2) INCIDENTAL OR INDIRECT DAMAGES, OR FOR ANY 
ECONOMIC CONSEQUENTIAL DAMAGES; 3) LOST PROFITS, EVEN IF 
THEY ARISE AS AN IMMEDIATE CONSEQUENCE OF THE EVENT THAT 
GENERATED THE DAMAGES; OR 4) LOSS OF BUSINESS, REVENUE, 
GOODWILL, OR ANTICIPATED SAVINGS.
THE
 FOLLOWING TERMS APPLY TO THE COUNTRY SPECIFIED: 
 
Appendix E. Lenovo Statement of Limited Warranty E-11 
						

							AUSTRIA 
The provisions of this Statement of Limited Warranty replace any applicable 
statutory warranties. 
What this Warranty Covers: The following replaces the first sentence of the first 
paragraph of this section: 
The warranty for a Lenovo Machine covers the functionality of the Machine for its 
normal use and the Machine’s conformity to its Specifications. 
The following paragraphs are added to this section: 
The limitation period for consumers in action for breach of warranty is the 
statutory period as a minimum. In case your Service Provider is unable to repair a 
Lenovo Machine, you can alternatively ask for a partial refund as far as justified by 
the reduced value of the unrepaired Machine or ask for a cancellation of the 
respective agreement for such Machine and get your money refunded. 
The second paragraph does not apply. 
What Lenovo Will Do to Correct Problems: The following is added to this section: 
During the warranty period, Lenovo will reimburse you for the transportation 
charges for the delivery of the failing Machine to IBM Service. 
Limitation of Liability: The following paragraph is added to this section: 
The limitations and exclusions specified in the Statement of Limited Warranty will 
not apply to damages caused by Lenovo with fraud or gross negligence and for 
express warranty. 
The following sentence is added to the end of item 2: 
Lenovo’s liability under this item is limited to the violation of essential contractual 
terms in cases of ordinary negligence. 
EGYPT 
Limitation of Liability: The following replaces item 2 in this section: 
as to any other actual direct damages, Lenovo’s liability will be limited to the total 
amount you paid for the Machine that is the subject of the claim. 
Applicability of suppliers, resellers, and Service Providers (unchanged). 
FRANCE 
Limitation of Liability: The following replaces the second sentence of the first paragraph 
of this section: 
In such instances, regardless of the basis on which you are entitled to claim 
damages from Lenovo, Lenovo is liable for no more than: (items 1 and 2 
unchanged). 
GERMANY 
What this Warranty Covers: The following replaces the first sentence of the first 
paragraph of this section: 
The warranty for a Lenovo Machine covers the functionality of the Machine for its 
normal use and the Machine’s conformity to its Specifications. 
The following paragraphs are added to this section: 
The minimum warranty period for Machines is twelve months. In case your 
Service Provider is unable to repair a Lenovo Machine, you can alternatively ask 
for a partial refund as far as justified by the reduced value of the unrepaired 
Machine or ask for a cancellation of the respective agreement for such Machine 
and get your money refunded. 
 
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							The second paragraph does not apply. 
What Lenovo Will Do to Correct Problems: The following is added to this section: 
During the warranty period, transportation for delivery of the failing Machine to 
Lenovo or IBM service will be at Lenovo’s expense. 
Limitation of Liability: The following paragraph is added to this section: 
The limitations and exclusions specified in the Statement of Limited Warranty will 
not apply to damages caused by Lenovo with fraud or gross negligence and for 
express warranty. 
The following sentence is added to the end of item 2: 
Lenovo’s liability under this item is limited to the violation of essential contractual 
terms in cases of ordinary negligence. 
HUNGARY 
Limitation of Liability: The following is added at the end of this section: 
The limitation and exclusion specified herein shall not apply to liability for a 
breach of contract damaging life, physical well-being, or health that has been 
caused intentionally, by gross negligence, or by a criminal act. 
The parties accept the limitations of liability as valid provisions and state that the 
Section 314.(2) of the Hungarian Civil Code applies as the acquisition price as well 
as other advantages arising out of the present Statement of Limited Warranty 
balance this limitation of liability. 
IRELAND 
What this Warranty Covers: The following is added to this section: 
Except as expressly provided in these terms and conditions, all statutory 
conditions, including all warranties implied, but without prejudice to the generality 
of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of 
Goods and Supply of Services Act 1980 are hereby excluded. 
Limitation of Liability: The following replaces the terms of section in its entirety: 
For the purposes of this section, a “Default” means any act, statement, omission, or 
negligence on the part of Lenovo in connection with, or in relation to, the subject 
matter of this Statement of Limited Warranty in respect of which Lenovo is legally 
liable to you, whether in contract or tort. A number of Defaults which together 
result in, or contribute to, substantially the same loss or damage will be treated as 
one Default occurring on the date of occurrence of the last such Default. 
Circumstances may arise where, because of a Default, you are entitled to recover 
damages from Lenovo. 
This section sets out the extent of Lenovo’s liability and your sole remedy. 
1.   
 Lenovo will accept unlimited liability for death or personal injury caused by 
the negligence of Lenovo. 
2. 
 
 Subject always to the Items for Which Lenovo is Not Liable below, Lenovo 
will accept unlimited liability for physical damage to your tangible property 
resulting from the negligence of Lenovo. 
3. 
 
 Except as provided in items 1 and 2 above, Lenovo’s entire liability for actual 
damages for any one Default will not in any event exceed 125% of the amount 
you paid for the Machine directly relating to the Default.
Items
 for Which Lenovo is Not Liable 
Save with respect to any liability referred to in item 1 above, under no 
 
Appendix E. Lenovo Statement of Limited Warranty E-13 
						

							circumstances is Lenovo, its suppliers, resellers or Service Providers liable for any 
of the following, even if Lenovo or they were informed of the possibility of such 
losses: 
1.   
 loss of, or damage to, data; 
2. 
 
 special, indirect, or consequential loss; or 
3. 
 
 loss of profits, business, revenue, goodwill, or anticipated savings.
SLOVAKIA
 
Limitation of Liability: The following is added to the end of the last paragraph: 
The limitations apply to the extent they are not prohibited under §§ 373-386 of the 
Slovak Commercial Code. 
SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND 
Limitation of Liability: The following is added to this section: 
Lenovo’s entire liability to you for actual damages arising in all situations 
involving nonperformance by Lenovo in respect of the subject matter of this 
Statement of Warranty will be limited to the charge paid by you for the individual 
Machine that is the subject of your claim from Lenovo. 
UNITED KINGDOM 
Limitation of Liability: The following replaces the terms of this section is in its entirety: 
For the purposes of this section, a “Default” means any act, statement, omission, or 
negligence on the part of Lenovo in connection with, or in relation to, the subject 
matter of this Statement of Limited Warranty in respect of which Lenovo is legally 
liable to you, whether in contract or tort. A number of Defaults which together 
result in, or contribute to, substantially the same loss or damage will be treated as 
one Default. 
Circumstances may arise where, because of a Default, you are entitled to recover 
damages from Lenovo. 
This section sets out the extent of Lenovo’s liability and your sole remedy. 
1.   
 Lenovo will accept unlimited liability for: 
a. 
 
 death or personal injury caused by the negligence of Lenovo; and 
b. 
 
 any breach of its obligations implied by Section 12 of the Sale of Goods Act 
1979 or Section 2 of the Supply of Goods and Services Act 1982, or any 
statutory modification or re-enactment of either such Section.
2.
   
 Lenovo will accept unlimited liability, subject always to the Items for Which 
Lenovo is Not Liable below, for physical damage to your tangible property 
resulting from the negligence of Lenovo. 
3. 
 
 Lenovo’s entire liability for actual damages for any one Default will not in any 
event, except as provided in items 1 and 2 above, exceed 125% of the total 
purchase price payable or the charges for the Machine directly relating to the 
Default.
These
 limits also apply to Lenovo’s suppliers, resellers and Service Providers. They 
state the maximum for which Lenovo and such suppliers, resellers and Service 
Providers are collectively responsible. 
Items for Which Lenovo is Not Liable 
Save with respect to any liability referred to in item 1 above, under no 
circumstances is Lenovo or any of its suppliers, resellers or Service Providers liable 
for any of the following, even if Lenovo or they were informed of the possibility of 
such losses: 
1.   
 loss of, or damage to, data; 
 
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							2.   
 special, indirect, or consequential loss; or 
3. 
 
 loss of profits, business, revenue, goodwill, or anticipated savings.
Part 3 - Warranty Information 
This Part 3 provides information regarding the warranty applicable to your 
Machine, including the warranty period and type of warranty service Lenovo 
provides. 
Warranty Period 
The warranty period may vary by country or region and is specified in the table 
below. NOTE: ″Region″ means either Hong Kong or Macau Special Administrative 
Region of China. 
ThinkVision E500 Projector 
 
Country or Region of Purchase Warranty Period 
Type of 
Warranty 
Service 
Worldwide 3 years 7
 
 
ThinkVision E500 Projector Lamp 
 
Country or Region of Purchase Warranty Period 
Type of 
Warranty 
Service 
Worldwide 3 months 7
 
 
A warranty period of 3 years on parts and 3 years on labor means that Lenovo 
provides warranty service without charge for parts and labor during the 3 year 
warranty period. 
A warranty period of 3 months on parts and 3 months on labor means that Lenovo 
provides warranty service without charge for parts and labor during the 3 month 
warranty period. 
Types of Warranty Service 
If required, your Service Provider will provide repair or exchange service 
depending on the type of warranty service specified for your Machine in the above 
table and as described below. Scheduling of service will depend upon the time of 
your call and is subject to parts availability. Service levels are response time 
objectives and are not guaranteed. The specified level of warranty service may not 
be available in all worldwide locations, additional charges may apply outside your 
Service Provider ’s normal service area, contact your local Service Provider 
representative or your reseller for country and location specific information. 
1. 
 
 Customer Replaceable Unit (″CRU″) Service 
Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to install 
whereas Tier 2 CRUs require some technical skill and tools. CRU information 
and replacement instructions are shipped with your Machine and are available 
from Lenovo at any time on your request. Yo u may request that a Service 
Provider install CRUs, at no additional charge, under the type of warranty 
service designated for your Machine. Lenovo specifies in the materials shipped 
with a replacement CRU whether a defective CRU must be returned. When 
 
Appendix E. Lenovo Statement of Limited Warranty E-15 
						

							return is required, 1) return instructions and a container are shipped with the 
replacement CRU, and 2) you may be charged for the replacement CRU if 
Lenovo does not receive the defective CRU within 30 days of your receipt of 
the replacement. 
2.   
 On-site Service 
Your Service Provider will either repair or exchange the failing Machine at your 
location and verify its operation. Yo u must provide suitable working area to 
allow disassembly and reassembly of the Lenovo Machine. The area must be 
clean, well lit and suitable for the purpose. For some Machines, certain repairs 
may require sending the Machine to a designated service center. 
3. 
 
 Courier or Depot Service * 
Yo u will disconnect the failing Machine for collection arranged by your Service 
Provider. A shipping container will be provided to you for you to return your 
Machine to a designated service center. A courier will pick up your Machine 
and deliver it to the designated service center. Following its repair or exchange, 
the service center will arrange the return delivery of the Machine to your 
location. Yo u are responsible for its installation and verification. 
4. 
 
 Customer Carry-In or Mail-In Service 
Yo u will deliver or mail as your Service Provider specifies (prepaid unless 
specified otherwise) the failing Machine suitably packaged to a designated 
location. After the Machine has been repaired or exchanged, it will be made 
available for your collection or, for Mail-in Service, the Machine will be 
returned to you at Lenovo’s expense, unless your Service Provider specifies 
otherwise. Yo u are responsible for the subsequent installation and verification 
of the Machine. 
5. 
 
 CRU and On-site Service 
This type of Warranty Service is a combination of Type 1 and Type 2 (see 
above). 
6. 
 
 CRU and Courier or Depot Service 
This type of Warranty Service is a combination of Type 1 and Type 3 (see 
above). 
7. 
 
 CRU and Customer Carry-In or Mail-In Service 
This type of Warranty Service is a combination of Type 1 and Type 4 (see 
above).
When
 a 5, 6 or 7 type of warranty service is listed, your Service Provider will 
determine which type of warranty service is appropriate for the repair. 
* This type of service is called ThinkPad EasyServ or EasyServ in some countries. 
To obtain warranty service contact a Service Provider. In Canada or the United 
States, call 1-800-IBM-SERV (426-7378). In other countries, see the telephone 
numbers below. 
Worldwide telephone list 
Phone numbers are subject to change without notice. For the most current phone 
numbers, go to http://www.lenovo.com/think/support and click Support phone 
list. 
 
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