Lenovo S103 Owners Manual
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47 Chapter 6. Upgrading and replacing devices Replacing the battery - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - „To replace the battery 1Turn off the computer, or enter hibernation mode. Disconnect the AC adapter and all cables from the computer. 2Close the computer display, and turn the computer over. 3Unlock the manual battery latch . Hold the spring-loaded battery latch in the unlocked position , remove the battery pack in the direction shown by the arrow . Note:Use only the battery provided by Lenovo. Any other battery could ignite or explode. bc a
48 Chapter 6. Upgrading and replacing devices 4Install a fully charged battery. 5Slide the manual battery latch to the locked position. 6Turn the computer over again. Connect the AC adapter and the cables to the computer again.
Chapter 6. Upgrading and replacing devices 49 Replacing memory - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - You can increase the amount of memory in your computer by replacing a double data rate (DDR2) small outline dual inline memory module (SO- DIMM)-available as an option-in the memory slot of your computer. SO- DIMMs are available in various capacities. To install an SO-DIMM, do the following: 1Touch a metal table or a grounded metal object to reduce any static electricity in your body, which could damage the SO-DIMM. Do not touch the contact edge of the SO-DIMM. 2Turn off the computer. Disconnect the AC adapter and all cables from the computer. 3Close the computer display, and turn the computer over. 4Remove the battery pack. Note:Use only the memory types supported by your computer. If you incorrectly install optional memory, or install an unsupported memory type, a warning beep will sound when you try to start the computer.
50 Chapter 6. Upgrading and replacing devices 5Remove the Hard disk/Memory/Mini PCI Express Card slot compartment cover. a. Loosen the screws that secure the compartment cover . b. Remove the compartment cover . b a
Chapter 6. Upgrading and replacing devices 51 6Press outwards on the latches on both edges of the socket at the same time, remove the SO-DIMM. Be sure to save the old SO-DIMM for future use. 7Insert the notched end of the DIMM into the socket. Press the DIMM firmly, and pivot it until it snaps into place. Make sure that it is firmly fixed in the slot and does not move easily. 8After aligning the attachment clips with their matching gaps, reinstall the compartment cover. 9Reinstall the battery. 0Turn the computer over, and reconnect the AC adapter and the cables to the computer. a b a
52 Chapter 6. Upgrading and replacing devices To make sure that the SO-DIMM is installed correctly, do as follows: 1Turn the computer on. 2Hold F2 during startup. The BIOS Setup Utility screen opens. The Installed memory item shows the total amount of memory installed in your computer. The following table provides a list of CRUs (Customer Replaceable Units) for your computer, and informs you of where to find replacement instructions. Setup Poster User Guide AC adapter O Power cord for AC adapter O Battery O O Bottom access doors O Memory O
53 Appendix A. Getting help and service If you need help, service, technical assistance, or just want more information about Lenovo computers, you will find a wide variety of sources available from Lenovo to assist you. This section contains information about where to go for additional information about Lenovo computers, what to do if you experience a problem with your computer, and whom to call for service should it be necessary. Microsoft Service Packs are the latest software source for Windows product updates. They are available by means of a Web download (connection charges may apply) or from a disc. For more specific information and links, go to the Microsoft Web site at http://www.microsoft.com . Lenovo offers Up and Running technical assistance with installation of, or questions related to, Service Packs for your Lenovo-preinstalled Microsoft Windows product.
54 Appendix A. Getting help and service Getting help on the Web - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - The Lenovo Web site on the World Wide Web has up-to-date information about Lenovo computers and support. The address for the Lenovo home page is http://consumersupport.lenovo.com . You can find support information for your Lenovo IdeaPad™ computer at http://consumersupport.lenovo.com . Research this Web site to learn how to solve problems, find new ways to use your computer, and learn about options that can make working with your Lenovo computer even easier. Calling the customer support center - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - If you have tried to correct the problem yourself and still need help, during the warranty period, you can get help and information by telephone through the customer support center. The following services are available during the warranty period: Problem determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem. Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.
Appendix A. Getting help and service 55 Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) available that apply to your hardware. The following items are not covered: Replacement or use of parts not manufactured for or by Lenovo or non warranted parts Identification of software problem sources Configuration of BIOS as part of an installation or upgrade Changes, modifications, or upgrades to device drivers Installation and maintenance of network operating systems (NOS) Installation and maintenance of application programs To determine if your Lenovo hardware product is under warranty and when the warranty expires, go to http://consumersupport.lenovo.com . Refer to your Lenovo hardware warranty for a full explanation of Lenovo wa rranty terms. Be sure to reta in your proo f o f purchase to o bta in wa rra nty service.
56 Appendix A. Getting help and service If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Please ensure that you have downloaded the most current drivers and system updates, and recorded information before you call. When calling for technical assistance, please have the following information available: Machine Type and Model Serial number of your computer and your proof of purchase Description of the problem Hardware and software configuration information for your system Note:For the latest list of customer support center telephone numbers and hours of operation, visit the Support Web site at http://consumersupport.lenovo.com. If the number for your country or region is not listed, contact your Lenovo reseller or Lenovo marketing representative.