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Lenovo L2250p Users Guide

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Table 3-1. Monitor specifications for type-model (continued) 
Humidity Operating 
Storage 
Shipping 10% to 80% 
5%° to 95% 
5% to 95% 
 
 
Troubleshooting 
If you have a problem setting up or using your monitor, you might be able to   
solve it yourself. Before ca lling your dealer or Lenovo,  try the suggested actions   
that are appropriate  to your problem. 
Table3-2.Troubleshooting 
Problem  Possible cause  Suggested action  Reference 
The words” Out 
of Range” are 
shown on the 
screen,...

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Table3-2.Troubleshooting(continued) 
Problem Possible cause Suggested action  Reference 
Screen is blank 
and power 
indicator is 
steady amber or 
flashing green The monitor is in 
Standby/Suspen
d mode ● Press any key on the 
keyboard or move the 
  mouse to restore    operation.  
● Check the Power   
Options settings on   
your computer.
 
“Understanding power 
management” on page   
2-6
 
The video signal 
cable is loose or 
disconnected 
from the system 
or monitor.  Be sure the video...

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● Clock (pixel frequency) adjusts the nu mber of pixels scanned by one 
Horizontal sweep. If the frequency is no t correct, the screen shows vertical 
Stripes and the picture does  not have the correct width. 
● Phase adjusts the phase of the pixel clock signal. With a wrong phase 
adjustment, the picture has horizontal  disturbances in light picture. 
4.   When the image no longer looks di storted, save the Clock and Phase 
adjustments. 
5.   Press 
  to leave the OSD menu....

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Chapter 3. Reference information   3-5 
 
 
 
Installing the monitor driver in Windows Vista 
To install the device driver in Microsoft® Windows Vista, do the following:   
Note: You must download files from the Lenovo Monitor CD to use the Plug and Play feature   
in Windows Vista. 
1.   Turn off the computer and all attached devices. 
2.   Ensure that the monitor is connected correctly. 
3.   Turn on the monitor and then the system unit . Allow your...

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Installing the monitor driver in Windows XP 
To use the Plug and Play feature in Windows XP, files should be loaded from the   
Reference and Driver CD. 
 
Note: This section must be completed be fore continuing with the Windows XP   
automatic image setup. 
1.   Turn off the computer and all attached devices 
2.   Ensure that the monitor is connected correctly. 
3.   Turn on the monitor and then the system  unit. Allow the system to boot into   
Windows XP. 
4.   Open the  Display Properties...

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Getting further help 
If you still can’t solve your problem, please contact the Customer Support Center. 
For more information on contacting th e Customer Support Center, please see 
Appendix A, “Service and Support,” on page A-1. 
 
Service information 
Product numbers 
The product number for your mo nitor is located on the side of the display bezel as   
shown below. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Customer responsibilities 
The warranty does not apply to a prod uct which has been damaged due...

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Service parts 
The following parts are for use by Lenovo service, or Lenovo authorized dealers, 
To support the customer warranty. Parts are for service use only. The table below 
shows information for model 
2572-HB6.  
Table 3-3. List of service parts 
FRU (Field 
Replaceable Unit) 
Part number  Description color 
Machine Type 
Model (MTM)
 
45J8741 L2250p Wide 
FRU Monitor  Business 
Black 
2572-HB6 
45J7677 L225
0p Wide 
Digital cable 
 
 Business 
Black 2572-HB6 
45J8742  L2250p Wide...

Page 28

Appendix A. Service and Support 
The following information describes the technical support that is available for your
 product, during the warranty period or throughout the life of your product. Refer
 to the Lenovo Limited Warranty for a full explanation of Lenovo warranty terms. 
Registering your option 
Register to receive product service and support updates, as well as free and discounted
 computer accessories and content. Go to:
http://www.lenovo.com/register
 
Online technical support 
Online...

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Country or Region Telephone Number 
Brazil Sao Paulo region: (11) 3889-8986 
Outside Sao Paulo region: 0800-701-4815 
(Brazilian Portuguese) 
Brunei 801-1041 (English, Bahasa Melayu) 
Canada Toronto: 416-383-3344 
Outside Toronto: 1-800-565-3344 
(English, French) 
Chile Toll Free: 188-800-442-488
800-361-213
(Spanish)
 
China 86-10-58851110 
800-990-8888 
(Mandarin) 
China 
(Hong Kong S.A.R.) 
ThinkCentre® Commercial PC: 8205-0333 
Multimedia Home PC: 800-938-228
(Cantonese,
 English, Mandarin) 
China...

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Country or Region Telephone Number 
Indonesia 021 5238 823 
Local number only: 001-803-606-282 
DID (Direct Inward Dialing): +603 8315 6859 
(English, Bahasa Indonesia) 
Ireland Warranty service and support: 01-881-1444 (English) 
Israel Givat Shmuel Service Center: +972-3-531-3900 
(Hebrew, English) 
Italy Warranty service and support: +39-800-820094 (Italian) 
Japan Toll Free: 0120-20-5550 
International: +81-46-266-4716 
The above numbers will be answered with a Japanese language voice prompt. For...
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