Lenovo Ideapad 710s 13ikb User Guide

							Chapter 2. Starting to use Windows 10
17
Connecting to a wireless network - - - - - - - - - - - - - - - - - - - - - - - - - - - 
Enabling wireless connection
To enable  wireless  functions,  do  one  of  the  following:
• Click  the  ACTION  CENTER  icon 
  in  the  notification  area,  and  then 
deselect  Airplane  mode .
•Press  
 to  disable  airplane  mode.
• Click  Se ttings  
   Network  & Internet    Airplane  mode  to  open  the  
network  conf ig
 uration page.  Then  toggle  the  airplane  mode switch  to  Off .
Connecting to a wireless network
After  wireless  has been  enabled,  the  computer  will  automatically  scan  for  
available  wireless  networks  and  display  them  in the  wireless  network  list.  To  
connect  to  a  wireless  network,  click  the  network  name  in the  list,  and  then  
click  Connect .
Note:Some networks  require  a network  security  key  or  passphrase  for  connection.  To  
connect  to  one  of  those  networks,  ask the  network  administrator  or  the  Internet  service 
provider  (ISP)  for  the  security  key  or  passphrase. 
						

							
Chapter 2. Starting to use Windows 10
18
Get help from Windows  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
If you  have  a  problem  with  the  operating  system,  see  the  Windows  Get  
Started  app.  To  open  it,  do  the  following:
•Move  the  cursor  to  the  lower ‐left  corner,  and  then  select  the  Start  button.  
Select  Get  Started  from  All  apps . 
						

							
19
Chapter 3. Lenovo OneKey Recovery system
The Lenovo  OneKey  Recovery  system  is  software  designed  to back  up  and  
restore  your  computer.  Yo u  can  use  it  to  restore  the system  partition  to  its  
original  status  in  case  of  a  system  failure.  Yo u  can  also  create  user  backups  
for  easy  restoration  as  required.
• If your  computer  is  preinstalled  with  a  GNU/Linux  operating system,  OneKey  Recovery  
system  is  not  available.
•To utilize  the features  of  the  OneKey  Recovery  system,  your  hard  disk  already  includes  a  
hidden  partition  by  default  to  store  the  system  image  file and  the  OneKey  Recovery  
system  program  files.  This  default  partition  is  hidden  for security  reasons,  which  explains  
why  the  available  disk  space  is  less  than  the st
ated  capacity.
 Backing up the system partition
Yo u  can  back  up  the  system  partition  to  an  image  file. This  image  file  can  be  
used  to  restore  the system  partition.  To  back  up  the  system  partition:
1 In W
indows,  press  the  Novo  button  or  double ‐click  OneKey  Recovery  
icon  to start  the  Lenovo  OneKey  Recovery  system.
2 Click  Sy
 stem Backup .
3Select  a  back ‐up  locat
 ion and  click  Next  to  start  the  backup.
• Yo u  can  choose  a  back ‐up  location  on  the  local  hard  disk  drive  or  an  external  storage 
device.
• Remove  the  removable  hard  disk  drive  before  starting  the  Lenovo  OneKey  Recovery  
system.  Otherwise,  data  from  the  removable  hard  disk  drive  might  be  lost.
• Th
e  back ‐up  process  may  take  a  while.
• Th
e  back ‐up  process  is  only  available  when  Windows  can  be  started  normally.
Notes:
Notes: 
						

							
Chapter 3. Lenovo OneKey Recovery system
20 Res
toring
Yo u  can  choose  to  restore  the  system  partition  to  its  original  status or to a  
previously  created  back ‐up  point.  To  restore  the  system  partition:
1 In W
indows,  press  the  Novo  button  or  double‐ click OneKey  Recovery  
icon  to start  the  Lenovo  OneKey  Recovery  system.
2 Click  Sy
 stem Recovery .  The  computer  will restart  to  the  recovery  
environment.
3 Fol
low  the  on‐ screen  instructions  to restore  the  system  partition  to  its 
original  status  or  to a  previously  created  back ‐up  point.
• The  recovery  process  is  irreversible.  Make  sure  to  back  up any  data  you  wish  to  save  on  
the  system  partition  before  starting  the  recovery  process.
• The  recovery  process  may  take  a  while.  So  be  sure  to  connect  the  AC  power  adapter  to 
your  computer  during  the  recovery  process.
• The  ab
ove  instructions  should  be  followed  when  Windows  can  be  started  normally.
If  Windows  cannot  be  started,  then  follow  the  steps  below  to  start  the  Lenovo  
OneKey  Recovery  system:
1 Shu
t  down  the  computer.
2 Pre
ss  the Novo  button.  From  the Novo  Button  Menu , select  System  
Recovery  and  press  Enter.
Notes: 
						

							
21
Chapter 4. Troubleshooting
Frequently asked questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
This section  lists  frequently  asked  questions  by  category.
 Finding information
What  safety  precautions  should  I  follow  when  using  my  computer?
The  Lenovo  Safety  and  General  Information  Guide  which  came  with  your  
computer  contains  safety  precautions  for  using  your  computer.  Read  and  
follow  all  the  precautions  when  using  your  computer.
Where  can  I  find  the  hardware  specifications  for  my  computer?
Yo u  can  find  hardware  specification  for  your  computer  on  the  printed  
flyers  which  came  with  your  computer.
Where  can  I  find  warranty  information?
For  the  warranty  applicable  to  your  computer,  including  the  warranty  
period  and  type  of  warranty  service,  see  the  Lenovo  limited  warranty  flyer  
that  came  with  your  computer.
 Drivers and preinstalled software
Where  are  the  installation  discs  for  Lenovo  preinstalled  software  (desktop  
software)?
Yo u r  computer  does  not  come  with  installation  discs  for  Lenovo  
preinstalled  software.  If  you  need  to  reinstall  any  preinstalled  software,  
you  can  find  the  installation  program  on  the  D  partition  of  your  hard  disk  
(for  select  models,  on  the  C  partition).  If  you  cannot  find  the  installation  
program  there,  you  can
 also  download  it  from  the  Lenovo  consumer  
support  website.
Where  can  I  find  drivers  for  the  various  hardware  devices  of  my  computer?
If  your  computer  is  preinstalled  with  a  Windows  operating  system,  Lenovo  
provides  drivers  for  all  the  hardware  devices  that  you  need  on  the  D  
partition  of  your  hard  disk  (for  select  models,  on  the  C  partition).  Yo u  can  
also  download  the  latest  device  drivers  from  the  Lenovo  consumer  support  
website. 
						

							
Chapter 4. Troubleshooting
22
Lenovo OneKey Recovery system
Where  are  the  recovery  discs?
Yo u r  computer  did  not  come  with  recovery  discs.  Use  the  Lenovo  OneKey  
Recovery  system  if  you  need  to  restore  the  system  to  its  factory  status.
What  can  I  do  if  the  back ‐up  process  fails?
If  you  can  start  the  backup  but  it  fails  during  the  back ‐up  process,  try  the  
following  steps:
1 Close  all  open  programs,  and  then  restart  the  back ‐up  process.
2 Check  to  see  if  the  destination  media  is  damaged.  Select  another  path  
and  then  try  again.
When  do  I  need  to  restore  the  system  to  its  factory  status?
Use  this  feature  when  the  operating  system  fails  to  start  up.  If  there  is  
critical  data  on  the  system  partition,  back  it  up  before  starting  recovery.
 BIOS setup utility
What  is  the  BIOS  setup  utility?
The  BIOS  setup  utility  is  ROM ‐based  software.  It  displays  basic  computer  
information  and  provides  options  for  setting  boot  devices,  security,  
hardware  mode,  and  other  preferences.
How  can  I  start  the  BIOS  setup  utility?
To  start  the  BIOS  setup  utility:
1 Shut  down  the  computer.
2 Press  the  Novo  button  and  then  select  BIOS  Setup .
How can  I  change  the  boot  mode?
There  are  two  boot  modes:  UEFI  and  Legacy  Support . To  change  the  boot  
mode,  start  the  BIOS  setup  utility  and  set  boot  mode  to  UEFI  or  Legacy  
Support  on  the  boot  menu.
When  do  I  need  to  change  the  boot  mode?
The  default  boot  mode  for  your  computer  is  UEFI  mode.  If  you  need  to  
install  a  legacy  operating  system,  such  as  Windows,  Linux  or  Dos,  etc  (that  
is,  any  operating  system  before  Windows  8)  on  your  computer,  you  must  
change  the  boot  mode  to  Legacy  Support .  The  legacy  operating  system,  
such as  Windows,  Linux  or  Dos,  etc  cannot  be  installed  if  you  don ʹt  change  
the  boot  mode. 
						

							
Chapter 4. Troubleshooting
23
Getting help
How  can  I  contact  the  customer  support  center?
See  “Chapter  3.  Getting  help  and  service”  of  Lenovo  Safety  and  General  
Information  Guide . 
						

							
Chapter 4. Troubleshooting
24
Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
Display problems
When I turn on the 
computer, nothing appears 
on the screen. •If the  screen  is  blank,  make  su re that:
‐The  AC  pow
 er adapter  is  connected  to  the  
computer,  and  the  power  cord  is  plugged  into  a 
working  electrical  outlet.
‐ The  compu
 ter power  is  on.  Press  the  Power  key  
again  for  confirmation.
• If these  item
 s are  set  correctly,  and  the  screen  remains  
blank,  have  the  computer  serviced.  
When I turn on the 
c
 omputer, only a white 
cursor appears on a blank 
screen.  •Restore  backed ‐up files  to  yo ur Windows  
environment  or  the  entire  contents  of  your  hard  disk  
to  its original  factory  contents  using  the  Lenovo 
OneKey  Recovery  system.  If you  still  see  only  the  
cursor  on  the  screen,  have  the  computer  serviced.
The screen goes blank 
while the comput
 er is on. •You r  power  management  is  enabled.  Do  one  of  the  
following  to  resume  from  sleep  mode:
‐Pres
s  any  key  on  the  keyboard.
‐ Pres
s  the  Power  key.
Sleep problems
The critical low-battery 
error message appears, 
and the computer 
immediately turns off. •The  batte ry power  is  getting  low.  Connect  the  AC  
power  adapter  to  the  computer.
The computer enters sleep 
mode immediately after 
Power
 -on. •Make  su re that:
‐The  ba
ttery  is charged.
‐ The  o
perating  temperature  is  within  the  acceptable  
range.  See  “Chapter  2.  Use  and  care  Information”  in  
the  Lenovo  Safety  and  General  Information  Guide .
Note: If the  battery  is  charged  and  the  temperature  is  within  range,  have  the  computer  
serviced. 
						

							
The computer does not 
return from sleep mode and 
the computer does not 
work. •If your  computer  is  in  sleep  mode,  connect  the  AC  
power  adapter  to  the  computer,  then  press  the  
Windows  button  or  the  Power  key.
• If the  sy
stem  still  does  not  return  from  sleep  mode,  
your  system  has  stopped  responding,  and  you  cannot  
turn  off  the  computer;  reset  the  computer.  Unsaved  
data  may  be  lost.  To  reset  the  computer,  press  and  
hold  the  Power  key  for  eight  seconds  or  more.  If  the  
computer  still  does  not  reset,  remov
 e the  AC  power  
adapter.
Display panel problems
The screen is blank.  •Do  the  following:
‐If  yo
u  are  using  the AC  power  adapter  or  the  
battery,  and  the  battery  status  indicator  is  on,  press  
F12  (
)  to  make  the  screen  brighter.
‐ If  th
e  power  indicator  is  blinking,  press  the  Power  
key  to  resume  from  sleep  mode.
‐ If  th
e  problem  persists,  follow  the  solution  in  the  
next  problem  “The  screen  is  unreadable  or  
distorted.”
The screen is unreadable or 
distor
 ted. •Make  su re that:  
‐The  sc
reen  resolution  and  color  quality  are  correctly  
set.  
‐ The  moni
tor  type  is  correct.
Incorrect characters appear 
on
  the screen. •Is the  operating  system  or  programs  installed 
correctly?  If  they  are  installed  and  configured  
correctly,  have  the  computer  serviced.
Sound problems
No sound can be heard 
from the speakers even 
when the volume is turned 
up. •Make  su re that:
‐The  Mute  function  is  off.
‐The  combo  au
 dio jack  is  not  being  used.
‐ Spe
akers  are  selected  as the  playback  device.  
Chapter 4. Troubleshooting
25 
						

							
Battery problems
Your computer shuts down 
before the battery status 
indicator shows empty.
-or-

Your computer operates 
after th
 e battery status 
indicator shows empty. •
Rechar
ge  the  battery.
Other problems
Your computer does not 
respond. •To turn  off yo ur computer,  press  and  hold  the  Power  
key  for  eight  seconds  or  more.  If  the  computer  still  
does  not respond,  remove  the  AC  power  adapter.
• Yo
u r  computer  might  lock  when  it  enters  sleep  mode  
during  a  communication  operation.  Disable  the  sleep  
timer  when  you  are  working  on  the  network.
The connected external 
device does not wo
 rk.  •Do  not  connect  or  disconnect  any  external  device  
cables  other  than  USB  while  the  computer  power  is  
on.  Otherwise,  you might  damage  your  computer.
• When  us
 ing high  power  consumption  external 
devices,  such  as  an  external  USB  optical  drive,  use an  
external  device  power  adapter.  Otherwise,  the  device  
may  not  be  recognized,  or  the  system  may  shut  down  
as  a  result.
Chapter 4. Troubleshooting
26