Lenovo Ideapad 300 14isk Idealped 300 15isk Ideaped 300 17isk User Guide

							
The computer does not 
return from sleep mode and 
the computer does not 
work. •If your co mputer is in sleep mode, connect the AC 
power adapter to the computer, then press the 
Windows button or the Power button.
• If the syst
 em still does no t return from sleep mode, 
your system has stopped responding, and you cannot 
turn off the computer; reset the computer. Unsaved 
data may be lost. To reset the computer, press and 
hold the Power button for  eight seconds or more. If 
the computer still does n ot reset, remove the AC 
power adapter.
Display panel problems
The screen is blank.  •Do the following:
- If you are using the AC power adapter or the b
 attery, and the battery status indicator is on, press 
F12  (
) to make the screen brighter.
- If the power indicator is blinking, press the Power  butto
 n to resume from sleep mode.
-Press  F9 (
) to confirm whether the backlight of 
the LCD screen has been turned off.
- If the problem persists, follow the solution in the  next pr
 oblem “The screen is unreadable or 
distorted.”
The screen is unreadable or 
di
 storted. •Make sur e that: 
- The screen resolution and color quality are correctly set. 
- The monitor type is correct.
Incorrect characters appear 
o
 n the screen. •Is the operating system or programs installed 
correctly? If they are installed and configured 
correctly, have the computer serviced.
Sound problems
No sound can be heard 
from the speakers even 
when the volume is turned 
up. •Make sur e that:
- The Mute function is off.
- The combo audio jack is not being used.
- Speakers are selected as the playback device. 
Chapter 4. Troubleshooting
27 
						

							
Battery problems
Your computer shuts down 
before the battery status 
indicator shows empty.
-or-

Your computer operates 
a
fter the battery status 
indicator shows empty. •
Rechar
ge the battery.
Other problems
Your computer does not 
respond. •To turn off your computer, press and hold the Power 
button for eight seconds or more. If the computer still 
does not respond, remove the AC power adapter.
•Y
our computer might lock wh en it enters sleep mode 
during a communication operation. Disable the sleep 
timer when you are working on the network.
The connected external 
de
 vice does not work.  •Do  not  connect or disconnect  any external device 
cables other than USB while the computer power is 
on. Otherwise, you might damage your computer.
• When using 
 high power consumption external 
devices, such as an external USB optical drive, use an 
external device power adap ter. Otherwise, the device 
may not be recognized, or the system may shut down 
as a result.
Chapter 4. Troubleshooting
28 
						

							
29
Appendix A. CRU instructions
Customer Replaceable Units (CRUs) are parts that can be upgraded or 
replaced by the customer. If a CRU is determined to be defective during the 
warranty period, a replacement CRU will be provided to the customer. 
Customers are responsible for installing the self-service CRUs for this 
product. Customers also can install  optional-service CRUs, which might 
require some technical skills or tools,  or request that a technician install the 
optional-service CRU under the terms  of the applicable warranty service 
type for your country or region.
• The illustrations used in this chapter are of the Lenovo ideapad 300-15ISK, unless 
otherwise stated.
•The illustrations in this manual might differ  from the actual product. Please refer to the 
actual product.
CAUTION:
Set the built-in battery in Ship Mode before replacing a CRU or sending your 
compute
 r for service.
1T
urn off the computer and disconnect the AC power adapter.
2Pr
ess  Fn + S + V .
3Pr
ess the Power button to verify  if Ship Mode has been set.
Note:When set in Ship Mode, the battery does no t supply power to the computer. To awake 
the battery from Ship Mode, connect the AC power adapter to your computer.
Notes: 
						

							
Appendix A. CRU instructions
30
Replacing the hard disk drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
You can increase the storage capacity of  your computer by replacing the hard 
disk drive with one of greater capaci ty. You can purchase a new hard disk 
drive from your reseller or Lenovo marketing representative.
• Replace the hard disk drive only for upgrading or repair. The connectors and bay of the 
hard disk drive were not designed for frequent changes or drive swapping.
•The preinstalled software are not included on an optional hard disk drive.
•Make 
sure the computer is turned off and a ll the cables disconnected from the computer 
before you replace the hard disk drive.
• Mak
e sure the computer display is closed to avoid being damaged.
Handling a hard disk drive
 Do not drop the drive or subject it to physical shock. Put the drive on a 
material, such as soft cloth, th at absorbs any physical shock.
 Do not apply pressure to the cover of the drive.
 Do not touch the connector of the drive.
The hard disk drive is very sensitive.  Incorrect handling can cause damage 
and permanent loss of data on the hard disk. Before removing the hard disk 
drive, make a backup copy of all the  information on the hard disk, and then 
turn the computer off. Never remove th e hard disk drive while the system is 
operating or in sleep mode.
Notes: 
						

							
Appendix A. CRU instructions
31
To replace the hard disk drive, do the following:
1Remove the 
 screws a, and then remove the bottom slot cover  b.
2
1
1
2 Remove the frame fixing screws  c.
3
3
3 
						

							
Appendix A. CRU instructions
32
3Remove the hard disk drive by gently pulling it in the direction of the 
arrow  d. Take out the hard disk drive secured in a metal frame  e.
4
5
4 Remove the screws and detach the metal frame from the hard disk drive.
5At
tach the metal frame to a new hard  disk drive and tighten the screws.
6Slid
e the new hard disk drive firmly into place, and then reinstall the 
frame fixing screws to secure the drive.
7R
einstall the bottom slot cover and tighten the screws. 
						

							
Appendix A. CRU instructions
33
Replacing the memory  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  - 
You can increase the amount of memory in your computer by installing 
double data rate three synchronou s dynamic random access memory 
(DDR3L SDRAM)-available as an opti on-in the memory slot of your 
computer. DDR3L SDRAM modules are available in various capacities.
• Use only the memory types supported by your computer. If you incorrectly install 
optional memory, or install an unsupported  memory type, a warning beep will sound 
when you try to start the computer.
• Make sure the computer is turned off and a ll the cables disconnected from the computer 
before you replace the memory.
• Ma
ke sure the computer display is closed to avoid being damaged.
To install a DDR3L SDRAM module, do the following:
1 T
ouch a metal table or a grounded me tal object to reduce any static 
electricity in your body, which could damage the DDR3L SDRAM. Do 
not touch the contact edge of the DDR3L SDRAM module.
2 Remove the 
 screws a, and then remove the bottom slot cover  b.
2
1
1
Notes: 
						

							
Appendix A. CRU instructions
34
3If two DDR3L SDRAM modules are alre ady installed in the memory slot, 
remove one of them to make room for the new one by pulling out on the 
latches on both edges of the socket at  the same time. Be sure to save the 
old DDR3L SDRAM for future use.
11
2
4 Align the notch of the DDR3L SDRAM module with the protrusion of the 
socket and gently insert the new module at a 30-45° angle.
5P
ush the DDR3L SDRAM module down until the latches on both sides of 
the socket lock into its position.
2
1
6After aligning the attachment clips wi th their matching gaps, reinstall the 
bottom slot cover. 
						

							
Appendix A. CRU instructions
35
To make sure that the DDR3L SDRAM module is installed correctly, do as 
follows:
1 Press the Novo button to open the Novo button menu.
2Select the  BIOS Setup . The System Memory  item shows the total amount 
of memory installed in your computer. 
						

							
Appendix A. CRU instructions
36
Replacing the keyboard  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
To replace the keyboard, do the following:
•Make sure the computer is turned off and a ll the cables disconnected from the computer 
before you replace the keyboard.
• Make sure the computer display is closed to avoid being damaged.
1 Remove the screws  a.
111
2 Turn the computer over and open the display panel.
Notes: