Lenovo Ideapad 110 14ast 110 15ast User Guide

							Chapter 2. Starting to use Windows 10
17
Putting the computer to sl eep or shutting it down  
 - - - - - - - - - - - - - -   
When you have finished working with your comput er, you can put it to sleep or shut it down.
Putting your computer to sleep
If you will be away from your computer for only a short time, put the computer to sleep.
When the computer is in sleep mode, you can qu ickly w
 ake it to resume use, bypassing the 
startup process.
To put the computer to sleep, do one of the following:
• Close the display lid.
• Press the Power button.
• Open the start menu, and then select  Power 
  Sleep.
Note: Wait until the power indicator light starts blinking (indicating that the computer is in sleep mode) 
before you move your computer. Moving your comp uter while the hard disk is spinning can damage 
the hard disk, causing loss of data.
T

o wake the computer, do one of the following:
• Press any key on the keyboard.
• Press the Power button. 
						

							18
Chapter 2. Starting to use Windows 10
Shutting down the computer
If you are not going to use your computer for a long time, shut it down.
To shut down the computer, do one of the following:
• Open the start menu, and then select  Power 
  Shut down .
•

Right-click the  Start  butt
 on in the lower-left corner and select  Shut down or sign out  
Sh ut down . 
						

							Chapter 2. Starting to use Windows 10
19
Task and desktop management    - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -   
 Ta s k  v i e w
To open the task view, do one of the following:
• Select the Task view button 
 on

 the task bar.
• Press the Windows key 
 + 

Tab.
Virtual desktop management
Windows 10 supports the ability to create, manage and switch between virtual desktops.
To create a new virtual desktop, do one of the following:
• Open the task view, and then select  New desktop.
• Press the Windows key 
 + 

Ctrl + D.
To switch between different desktops, do one of the following:
• Open the task view and select the desktop you want active.
• Press the Windows key 
 + 

Ctrl + 
 /  
 to scroll through the desktops you’ve created. 
						

							20
Chapter 2. Starting to use Windows 10
Connecting to a wireless network   
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -   
Enabling wireless connection
To enable wireless functions, do the following:
1Press  F7 (  )  to disable airplane mode.
2Click  on the lower-right corner of the task bar to open the network configuration page.
Connecting to a wireless network
After wireless has been enabled, the computer  will automatically scan for available wireless 
networks and display them in the wireless network  list. To connect to a wireless network, click 
the network name in the list, and then click  Connect.
Note:Some networks require a network security key or passphrase for connection. To connect to one of 
those networks, ask the network administrator or the  Internet service provider (ISP) for the security 
key or passphrase.
Get Started app   
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Windows 10 also provides the  Get Started app to explain the new features of Windows 10. You 
can find it on the start menu.
To open the Get Started app, do one of the following:
• Open the start menu and select Ge t S
 tarted  .
•P ress  Fn + F1  (depen ding on y
 our keyboard layout). 
						

							21
Chapter 3. Lenovo OneKey Recovery System
The Lenovo OneKey Recovery System is software designed to back up and restore your 
computer. You can use it to restore the system partition to its original status in case of a system 
failure. You can also create user backups for easy restoration as required.
Notes:
•If your computer is preinstalled with a GNU/Linux  operating system, OneKey Recovery System is not 
available.
• T
o utilize the features of the OneKey Recovery Sy stem, your hard disk already includes a hidden 
partition by default to store the system image file  and the OneKey Recovery System program files. This 
default partition is hidden for security reasons, whic h explains why the available disk space is less than 
the stated capacity.
 Backing up the system partition
You can back up the system partition to an image file. This image file can be used to restore the 
system partition. To back up the system partition:
1In Windows, press the Novo button or doub le-click OneKey Recovery icon to start the 
Lenovo OneKey Recovery System.
2Click  System Backup .
3Select a back-up location and click  Next to start the backup.
Notes:
•You can choose a back-up location on the local ha rd disk drive or an external storage device.
• Remove the removable hard disk drive before starting the Lenovo OneKey Recovery System. Otherwise, 
data from the removable hard disk drive might be lost.
• The back-up proc
 ess may take a while.
• The back-up process is only available when Windows can be started normally.
 Restoring
You can choose to restore the system partition to  its original status or to a previously created 
back-up point. To restore the system partition:
1In Windows, press the Novo button or doub le-click OneKey Recovery icon to start the 
Lenovo OneKey Recovery System.
2Click  System Recovery . The computer will restart to the recovery environment.
3Follow the on-screen instructions to restore the system partition to its original status or to a 
previously created back-up point.
Notes:
•The recovery process is irreversible. Make sure to  back up any data you wish to save on the system 
partition before starting the recovery process.
• The reco
 very process may take a while. So be sure  to connect the AC power adapter to your computer 
during the recovery process.
• The abov
 e instructions should be followe d when Windows can be started normally.
If Windows cannot be started, then follow the steps below to start the Lenovo OneKey Recovery 
System:
1Shut down the computer.
2Press the Novo button. From Novo Button Menu, select System Recovery and press Enter. 
						

							22
Chapter 4. Troubleshooting
Frequently asked questions  
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This section lists frequently asked questions by category.
 Finding information
What safety precautions should I follow when using my computer?
The Lenovo  Safety and General Info r
 mation Guide which came with your computer contains safety 
precautions for using your computer. Read and  follow all the precautions when using your 
computer.
Where can I find the hardware spec ifica
 tions for my computer?
You can find the hardware specification for your  computer 
 on the printed flyers which came 
with your computer.
Where can I find warranty information? For detailed warranty information on this machine, please visit below website to check out: 
support.lenovo.com/warrantystatus.
Drivers and preinstalled software
W

here are the installation discs for Lenovo  preinstalled
  software (desktop software)?
Your computer did not come with installation discs for Lenovo preinstalled software. If you 
ne ed to

 reinstall any preinstalled software, you can find the installation program on the D 
partition of your hard disk. If you cannot find the installation program there, you can also 
download it from the Lenovo consumer support website.
Where can I find drivers for the variou s ha

rdware devices of my computer?
If your computer is preinstalled with a Window s op
 erating system, Lenovo provides drivers for 
all the hardware devices that you need on the D partition of your hard disk. You can also 
download the latest device drivers from the Lenovo consumer support website.
 Lenovo OneKey Recovery System
W

here are the recovery discs? Your computer did not come with any recovery discs. Use the Lenovo OneKey Recovery System 
if y

ou need to restore the system to its original factory status.
What can I do if the back-up process fails? If you can start the backup but it fails during the back-up process, try the following steps:
1Close all open programs, and then restart the back-up process.
2Check to see if the destination media is damaged. Select another path and then try again.
When do I need to restore the system to its factory status? Use this feature when the operating system fails to start up. If there is critical data on the system 
part

ition, back it up before starting recovery. 
						

							Chapter 4. Troubleshooting
23

B
IOS setup utility
What is the BIOS setup utility?
The BIOS setup utility is a ROM-based software. It
  displays basic computer information and 
provides options for setting boot devices, se curity, hardware mode, and other preferences.
How can I start the BIOS setup utility? To start the BIOS setup utility:
1Shut down the computer.
2Press the Novo button and then select  BIOS Setup.
Getting help
How can I contact the customer support center?
See “Chapter 3. Getting help and service” in the Lenovo  Safety 
 and General Information Guide. 
						

							24
Chapter 4. Troubleshooting
Troubleshooting   - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -  -  - - - - - - - - - - - -   
Display problems
When I turn on the 
computer, nothing 
appears on the screen.•
If the screen is blank, make sure that:
- The AC power adapter is connected to the computer, and p
 lugged into a working electrical outlet.
- The computer power is on. (Press the Power button again  for
  confirmation.)
• If t
hese items are properly set, and the screen remains blank, 
have the computer serviced.
When I turn on the 
c
 omputer, only a white 
cursor appears on a blank 
screen. •
Restore backed-up files to your Windows environment or the 
entire contents of your hard disk to its original factory 
contents using the Lenovo OneKey Recovery System. If you 
still see only the cursor on the screen, have the computer 
serviced.
The screen goes blank 
whil
 e the computer is on. •
Your screen saver or power management may be enabled. Do 
one of the following to exit from the screen saver or to 
resume from sleep mode:
- Touch the touchpad.
- Press any key on the keyboard.
- Press the Power button.
BIOS password problems
I forgot my password. •If you forget your user password, ask the system 
administrator to clear your user password.
• If 
you forget your hard disk drive password, a Lenovo 
authorized servicer cannot reset your password or recover 
data from the hard disk. You must take your computer to a 
Lenovo authorized servicer or a marketing representative to 
have the hard disk drive replaced. Proof of purchase is 
required, and a fee will be charged for parts and service.
• If
 you forget your administrator password, a Lenovo 
authorized servicer cannot reset your password. You must 
take your computer to a Lenovo authorized servicer or a 
marketing representative to have the system board replaced. 
Proof of purchase is required , and a fee will be charged for 
parts and service. 
						

							Chapter 4. Troubleshooting
25
Sleep problems
The critical low-battery 
error message appears, 
and the computer 
immediately turns off.•
The battery power is getting low. Connect the AC power 
adapter to the computer.
The computer enters sleep 
mo
 de immediately after 
Power-on self-test (POST). •
Make sur e that:
- The battery pack is charged.
- The operating temperature is within the acceptable range.  See “Chapt
 er 2. Use and care Information” in the Lenovo 
Safety and General Information Guide .
Note:If the battery pack is charged an d the temperature is within range, have the computer serviced.
The computer does not 
return from sleep mode, 
and the computer does 
not work.•
If your computer is in sleep mode, connect the AC power 
adapter to the computer, then press any key or the Power 
button.
• If t
he system still does not return from sleep mode, stops 
responding, or cannot be turned off, reset the computer. 
Unsaved data may be lost. To reset the computer, press and 
hold the Power button for four seconds or more. If the 
computer is still not reset, remove the AC power adapter.
Display panel problems
The screen is blank. •Do the following:
- If you are using the AC power adapter or the battery pack, 
and th
 e battery status indicator is on, press  F12 ( 
 ) to 
make the screen brighter.
- If the power indicator is blinking, press the Power button to  r
 esume from sleep mode.
- If the problem persists, follow the solution in the next  p
 roblem “The screen is unreadable or distorted.”
The screen is unreadable 
or
  distorted. •
Make sur e that:
- The display device driver is installed correctly.
- The screen resolution and color quality are correctly set.
- The monitor type is correct.
Incorrect characters 
appe
 ar on the screen. •
Is the operating system or programs installed correctly? If 
they are installed and configured correctly, have the 
computer serviced. 
						

							26
Chapter 4. Troubleshooting
Sound problems
No sound can be heard 
from the speaker even 
when the volume is turned 
up.•Make sure that:
- The Mute function is off.
- The combo audio jack is not being used.
- Speakers are selected as the playback device.
Battery pack problems
Your computer shuts 
down before the battery 
status indicator shows 
empty.
-or-
Your computer operates 
after the battery status 
indicator shows empty.
•Discharge and recharge the battery pack.
The computer does not 
operate with a fully 
charged battery pack.•The surge protector in the battery pack might be active. Turn 
off the computer for one minute to reset the protector; then 
turn on the computer again.
A hard disk drive problem
The hard disk drive does 
not work.•Make sure that the hard disk drive is included in the Boot 
menu in the BIOS setup utility correctly.
OneKey Recovery System problems
Backup cannot be made.•Make sure that you are currently using a Windows operating 
system.
•There may not be enough space to store the backed-up data. 
You will need to free more hard disk space on your backups 
partition.
Failure to restore system 
partition to factory default.•The system partition (e.g. the partition size or the drive 
capacity of C) has been modified.