Lenovo Ideapad 100 15iby User Guide

							Chapter 2. Starting to use Windows 8.1
17
 Start charm
The Start charm is a fast way to go to the Start screen.
 Devices charm
The Devices charm allows you to connect or send files to any external devices, including the 
devices to play, print, and project.
 Settings charm
The Settings charm lets you perform basic tasks, such as setting the volume or shutting down 
the computer. Also, you can get to the Control Panel through the Settings charm when on the 
Desktop screen. 
						

							18
Chapter 2. Starting to use Windows 8.1
Putting the computer to sleep or shutting it down  - - - - - - - - - - - - - - - - - - - - 
When you have finished working with your computer, you can put it to sleep or shut it down.
Putting your computer to sleep
If you will be away from your computer for only a short time, put the computer to sleep.
When the computer is in sleep mode, you can quickly wake it to resume use, bypassing the 
startup process.
To put the computer to sleep, do one of the following:
 Close the display lid.
 Press the Power button.
 Open the charms, and then select Settings   Power   Sleep.
To wake the computer, do one of the following:
 Press any key on the keyboard. (Notebook mode only)
 Press the Power button.
Note:Wait until the power indicator light starts blinking (indicating that the computer is in sleep mode) 
before you move your computer. Moving your computer while the hard disk is spinning can damage 
the hard disk, causing loss of data. 
						

							Chapter 2. Starting to use Windows 8.1
19

Shutting down the computer
If you are not going to us e your computer for a long time, shut it down.
To shut down the computer, do one of the following:
• Open the charms, and then select  Settings   Power    Shut down .
 Right-click the  Start button in the lower-left corner and select  Shut down or sign out  
Shut down .
 Select    Shut down in the upper-right corner of the Start screen.
Note:The operation depends on the BIOS setup.  Please refer to the actual product. 
						

							20
Chapter 2. Starting to use Windows 8.1
Connecting to a wireless network   - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
Enabling wireless connection
To enable wireless functions, do one of the following:
F7 (   ) to disable airplane mode.
 Open the charms and select Settings       to open the network configuration page. Then
toggle the airplane mode switch to off.
Connecting to a wireless network
After wireless has been enabled, the computer will automatically scan for available wireless 
networks and display them in the wireless network list. To connect to a wireless network, click 
the network name in the list, and then click Connect.
Note:Ensure the Wi-Fi switch on the Network configuration page is toggled to On.
Note:Some networks require a network security key or passphrase for connection. To connect to one of 
those networks, ask the network administrator or the Internet service provider (ISP) for the security 
key or passphrase. 
						

							Chapter 2. Starting to use Windows 8.1
21
Help and support   - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
If you have a problem with the operating system, see the Windows Help and Support file. 
To open the Windows Help and Support file, do one of the following:
 Select Settings charm, then select Help.
 Press Windows key   + Fn + F1.
You can read the Windows Help and Support file on your computer. You can also get online help 
and support by clicking on one of the two links listed under More to explore.
Note:Windows 8.1 also provides an app, Help + Tips. You can find it on the Start screen, to learn more 
information on new features of Windows 8.1. 
						

							22
Chapter 3. Lenovo OneKey Recovery System
The Lenovo OneKey Recovery System is software designed to back up and restore your 
computer. You can use it to restore the system partition to its original status in case of a system 
failure. You can also create user backups for easy restoration as required.
Backing up the system partition
You can back up the system partition to an image file. This image file can be used to restore the 
system partition. To back up the system partition:
1In Windows, press the Novo button or double-click OneKey Recovery icon to start the
Lenovo OneKey Recovery System.
2Click System Backup.
3Select a back-up location and click Next to start the backup.
Restoring
You can choose to restore the system partition to its original status or to a previously created 
back-up point. To restore the system partition:
1In Windows, press the Novo button or double-click OneKey Recovery icon to start the
Lenovo OneKey Recovery System.
2Click System Recovery. The computer will restart to the recovery environment.
3Follow the on-screen instructions to restore the system partition to its original status or to a 
previously created back-up point.
If Windows cannot be started, then follow the steps below to start the Lenovo OneKey Recovery 
System:
1Shut down the computer.
2Press the Novo button. From Novo Button Menu, select System Recovery and press Enter.
Notes:
•If your computer is preinstalled with a GNU/Linux operating system, OneKey Recovery System is not 
available.
•To utilize the features of the OneKey Recovery System, your hard disk already includes a hidden 
partition by default to store the system image file and the OneKey Recovery System program files. 
This default partition is hidden for security reasons, which explains why the available disk space is less 
than the stated capacity.
Notes:
•You can choose a back-up location on the local hard disk drive or an external storage device.
•Remove the removable hard disk drive before starting the Lenovo OneKey Recovery System. 
Otherwise, data from the removable hard disk drive might be lost.
•The back-up process may take a while.
•The back-up process is only available when Windows can be started normally.
Notes:
•The recovery process is irreversible. Make sure to back up any data you wish to save on the system 
partition before starting the recovery process.
•The recovery process may take a while. So be sure to connect the AC power adapter to your computer 
during the recovery process.
•The above instructions should be followed when Windows can be started normally. 
						

							23
Chapter 4. Troubleshooting
Frequently asked questions  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
This section lists frequently asked questions by category.
Finding information
Drivers and preinstalled software
Lenovo OneKey Recovery System
What safety precautions should I follow when using my computer?
The Lenovo Safety and General Information Guide which came with your computer contains safety 
precautions for using your computer. Read and follow all the precautions when using your 
computer.
Where can I find the hardware specifications for my computer?
You can find the hardware specification for your computer on the printed flyers which came 
with your computer.
Where can I find warranty information?
For detailed warranty information on this machine, please visit below website to check out: 
support.lenovo.com/warrantystatus
.
Where are the installation discs for Lenovo preinstalled software (desktop software)?
Your computer did not come with installation discs for Lenovo preinstalled software. If you 
need to reinstall any preinstalled software, you can find the installation program on the 
D partition of your hard disk. If you cannot find the installation program there, you can also 
download it from the Lenovo consumer support website.
Where can I find drivers for the various hardware devices of my computer?
If your computer is preinstalled with a Windows operating system, Lenovo provides drivers for 
all the hardware devices that you need on the D partition of your hard disk. You can also 
download the latest device drivers from the Lenovo consumer support website.
Where are the recovery discs?
Your computer did not come with any recovery discs. Use the Lenovo OneKey Recovery System 
if you need to restore the system to its original factory status.
What can I do if the back-up process fails?
If you can start the backup but it fails during the back-up process, try the following steps:
1Close all open programs, and then restart the back-up process.
2Check to see if the destination media is damaged. Select another path and then try again.
When do I need to restore the system to its factory status?
Use this feature when the operating system fails to start up. If there is critical data on the system 
partition, back it up before starting recovery. 
						

							24
Chapter 4. Troubleshooting
BIOS setup utility
Getting help
What is the BIOS setup utility?
The BIOS setup utility is a ROM-based software. It displays basic computer information and 
provides options for setting boot devices, security, hardware mode, and other preferences.
How can I start the BIOS setup utility?
To start the BIOS setup utility:
1Shut down the computer.
2Press the Novo button and then select BIOS Setup.
How can I change the boot mode?
There are two boot modes: UEFI and Legacy Support. To change the boot mode, start the BIOS 
setup utility and set boot mode to UEFI or Legacy Support on the boot menu.
When do I need to change the boot mode?
The default boot mode for your computer is UEFI mode. If you need to install a legacy operating 
system, such as Windows, Linux or Dos, etc. (that is, any operating system before Windows 8) 
on your computer, you must change the boot mode to Legacy Support. The legacy operating 
system, such as Windows, Linux or Dos, etc. cannot be installed if you dont change the boot 
mode.
How can I contact the customer support center?
See “Chapter 3. Getting help and service” in the Lenovo Safety and General Information Guide. 
						

							Chapter 4. Troubleshooting
25
Troubleshooting 
 - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
Display problems
When I turn on the 
computer, nothing appears 
on the screen. •
If the screen is blank, make sure that:
- The AC power adapter is connected to the computer, and 
plugged into a working electrical outlet.
- The computer power is on. (Press the Power button again  for confirmation.)
• If these items are properly set, and the screen remains blank, 
have the computer serviced.
When I turn on the 
computer, only a white 
cursor appears on a blank 
screen. •
Restore backed-up files to your Windows environment or the 
entire contents of your hard disk to its original factory 
contents using the Lenovo OneKey Recovery System. 
If you still see only the cursor on the screen, have the 
computer serviced.
The screen goes blank 
while the computer is on. •
Your screen saver or power management may be enabled. 
Do one of the following to exit from the screen saver or to 
resume from sleep mode:
-Touch the touchpad.
- Press any key on the keyboard.
-Press the Power button.
-Press  F9 (   ) to confirm whether the backlight of the 
LCD screen has been turned off.
BIOS password problems
I forgot my password. •If you forget your user  password, ask the system 
administrator to clear your user password.
• If you forget your hard disk drive password, a Lenovo 
authorized servicer cannot reset your password or recover 
data from the hard disk. You must take your computer to a 
Lenovo authorized servicer or a marketing representative to 
have the hard disk drive replaced. Proof of purchase is 
required, and a fee will be ch arged for parts and service.
• If you forget your admini strator password, a Lenovo 
authorized servicer cannot re set your password. You must 
take your computer to a Lenovo authorized servicer or a 
marketing representative to have the system board replaced. 
Proof of purchase is required, and a fee will be charged for 
parts and service. 
						

							26
Chapter 4. Troubleshooting
Sleep problems
The critical low-battery 
error message appears, 
and the computer 
immediately turns off.•The battery power is getting low. Connect the AC power 
adapter to the computer.
The computer enters sleep 
mode immediately after 
Power-on self-test 
(POST).•Make sure that:
- The battery pack is charged.
- The operating temperature is within the acceptable range. 
See “Chapter 2. Use and care Information” in the Lenovo 
Safety and General Information Guide.
Note:If the battery pack is charged and the temperature is within range, have the computer serviced.
The computer does not 
return from sleep mode, 
and the computer does not 
work.•If your computer is in sleep mode, connect the AC power 
adapter to the computer, then press any key or the Power 
button.
•If the system still does not return from sleep mode, stops 
responding, or cannot be turned off, reset the computer. 
Unsaved data may be lost. To reset the computer, press and 
hold the Power button for four seconds or more. If the 
computer is still not reset, remove the AC power adapter.
Display panel problems
The screen is blank.•Do the following:
- If you are using the AC power adapter or the battery pack, 
and the battery status indicator is on, press F12 (   ) to 
make the screen brighter.
- If the power indicator is blinking, press the Power button to 
resume from sleep mode.
- If the problem persists, follow the solution in the next 
problem “The screen is unreadable or distorted.”
-Press F9 (   ) to confirm whether the backlight of the 
LCD screen has been turned off.
The screen is unreadable 
or distorted.•Make sure that:
- The display device driver is installed correctly.
- The screen resolution and color quality are correctly set.
- The monitor type is correct.
Incorrect characters 
appear on the screen.•Are the operating system or programs installed correctly? 
If they are installed and configured correctly, have the 
computer serviced.