Lenovo Ideapad 100 15ibd User Guide

Chapter 3. Troubleshooting
17
The computer does not 
return from sleep mode and 
the computer does not 
work. If your computer is in sleep mode, connect the AC 
power adapter to the computer, then press the 
Windows button or the Power button.
If the system still does not return from sleep mode, 
your system has stopped responding, and you cannot 
turn off the computer; reset the computer. Unsaved 
data may be lost. To reset the computer, press and 
hold the Power button for eight seconds or more. If...

Chapter 3. Troubleshooting
18
Battery problems
Your computer shuts down 
before the battery status 
indicator shows empty.
 
-or- 
Your computer operates 
after the battery status 
indicator shows empty.
Recharge the battery.
A hard disk drive problem
The hard disk drive does 
not work.In the Boot menu in BIOS setup utility, make sure 
that the hard disk drive is included in the UEFI 
correctly.
Other problems
Your computer does not 
respond.To turn off your computer, press and hold the Power 
button for...

19
Appendix A. CRU instructions
Removing the keyboard - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
To remove the keyboard, do the following:
1Turn off the computer. Disconnect the AC power adapter and all cables 
from the computer.
2Close the computer display, and then turn the computer over.
3Remove the screws that secure the keyboard  .
4Turn the computer over, and then open the computer display.
5Push the...

20
Appendix A. CRU instructions
7Disconnect the keyboard connector in the direction shown by arrows   
and  . Then remove the keyboard.
d
e
54 

Appendix A. CRU instructions
21
Removing the optical drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
To remove the optical drive, do the following:
1Remove the keyboard. For details, see “Removing the keyboard” on page 19.
2Remove the screw shown in the illustration  .
3Gently pull the optical drive out  .
4Remove the screw  , then remove the optical drive bracket in the 
direction shown by arrow  .a
b
1
2
c
d
3
4 

22
Appendix A. CRU instructions
5
Carefully remove the optical drive bezel in the direction shown by arrow  .
The following table provides a list of CRUs (Customer Replaceable Units) for 
your computer and informs you of where to find replacement instructions.
Safety, Warranty, 
and Setup GuideUser Guide
AC power adapterO
KeyboardO
Optical driveO
e
5 

23
Trademarks
The following terms are trademarks or registered trademarks of Lenovo in the 
United States, other countries, or both.
Lenovo
OneKey
Microsoft and Windows are trademarks of Microsoft Corporation in the United 
States, other countries, or both.
Other company, products, or service names may be trademarks or service marks 
of others. 

en-US
Rev. RP01

©Lenovo China 2016