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Lenovo Ideapad 100 14ibd User Guide

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Page 21

Chapter 2. Starting to use Windows 10
17
Connecting to a wireless network 
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Enabling wireless connection
To enable wireless functions, do the following:
1Press  F7 (   ) to disable airplane mode.
2Click   on the lower-right corner of the task bar to open the network configuration page.
Connecting to a wireless network
After wireless has been enabled, the computer  will automatically...

Page 22

18
Chapter 3. Lenovo OneKey Recovery System
The Lenovo OneKey Recovery System is software designed to back up and restore your computer. 
You can use it to restore the system partition to its original status in case of a system failure. 
You can also create user backups for easy restoration as required.
Backing up the system partition
You can back up the system partition to an image file. This image file can be used to restore the 
system partition. To back up the system partition:
1In Windows, press...

Page 23

19
Chapter 4. Troubleshooting
Frequently asked questions  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
This section lists frequently asked questions by category.
Finding information
Drivers and preinstalled software
Lenovo OneKey Recovery System
What safety precautions should I follow when using my computer?
The Lenovo Safety and General Information Guide which came with your computer contains...

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Chapter 4. Troubleshooting
BIOS setup utility
Getting help
What is the BIOS setup utility?
The BIOS setup utility is a ROM-based software. It displays basic computer information and 
provides options for setting boot devices, security, hardware mode, and other preferences.
How can I start the BIOS setup utility?
To start the BIOS setup utility:
1Shut down the computer.
2Press the Novo button and then select BIOS Setup.
How can I contact the customer support center?
See “Chapter 3. Getting help and...

Page 25

Chapter 4. Troubleshooting
21
Troubleshooting   - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
Display problems
When I turn on the 
computer, nothing appears 
on the screen.•If the screen is blank, make sure that:
- The AC power adapter is connected to the computer, and 
plugged into a working electrical outlet.
- The computer power is on. (Press...

Page 26

22
Chapter 4. Troubleshooting
Sleep problems
The critical low-battery 
error message appears, 
and the computer 
immediately turns off.•The battery power is getting low. Connect the AC power 
adapter to the computer.
The computer enters sleep 
mode immediately after 
Power-on self-test 
(POST).•Make sure that:
- The battery pack is charged.
- The operating temperature is within the acceptable range. 
See “Chapter 2. Use and care Information” in the Lenovo 
Safety and General Information Guide.
Note:If...

Page 27

Chapter 4. Troubleshooting
23
Sound problems
No sound can be heard 
from the speaker even 
when the volume is 
turned up.•Make sure that:
- The Mute function is off.
- The combo audio jack is not being used.
- Speakers are selected as the playback device.
Battery pack problems
Your computer shuts down 
before the battery status 
indicator shows empty.
-or-
Your computer operates 
after the battery status 
indicator shows empty.•Discharge and recharge the battery pack.
The computer does not 
operate with...

Page 28

24
Chapter 4. Troubleshooting
Other problems
Your computer does not 
respond.•To turn off your computer, press and hold the Power button 
for four seconds or more. If the computer still does not 
respond, remove the AC power adapter.
•Your computer might lock when it enters sleep mode during 
a communication operation. Disable the sleep timer when 
you are working on the network.
The computer does not 
start from a device you 
want.•See the Boot menu of the BIOS setup utility. Make sure that 
the BIOS...

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25
Appendix A. CRU instructions
Removing the keyboard 
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To remove the keyboard, do the following:
1Turn off the computer. Disconnect the AC powe r adapter and all cables from the computer.
2Close the computer display, and then turn the computer over.
3Remove the screws that secure the keyboard  .
4Turn the computer over, and then open...

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Appendix A. CRU instructions
6Loosen the keyboard with fingers  , and then lift the keyboard slightly  .
7Disconnect the keyboard connector in the direction shown by arrows   and  . 
Then remove the keyboard.
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