Lenovo Flex 3 User Manual

							Chapter 2. Starting to use Windows 8.1
27
(continued)
Frequently used gesturesTasks performed
Swiping in from the left edge can:
 Bring in and open an app currently 
running in the background.
If there is more than one currently open 
app, you can:
 Swipe in from the left to bring in an 
app and, without lifting your finger, 
push that app quickly back off the 
left edge of the screen. This displays 
a list of the apps currently running in 
the background.
Swiping in from the right edge of the 
screen displays the charms. 
						

							Chapter 2. Starting to use Windows 8.1
28
Connecting to a wireless network - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
Enabling wireless connection
To enable wireless functions, do one of the following:
 Press   to disable airplane mode.
 Open the charms bar and select Settings     to open the network 
configuration page. Then toggle the airplane mode switch to Off.
Connecting to a wireless network
After wireless has been enabled, the computer will automatically scan for 
available wireless networks and display them in the wireless network list. To 
connect to a wireless network, click the network name in the list, and then 
click Connect.
Note:Some networks require a network security key or passphrase for connection. To 
connect to one of those networks, ask the network administrator or the Internet service 
provider (ISP) for the security key or passphrase. 
						

							Chapter 2. Starting to use Windows 8.1
29
Help and support  - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
If you have a problem with the operating system, see the Windows Help and 
Support file. To open the Windows Help and Support file, do one of the 
following:
 Select Settings charm, then select Help.
Fn + F1 (depending on your keyboard layout)
You can read the Windows Help and Support file on your computer. You can 
also get online help and support by clicking on one of the two links listed 
under More to explore.
Note:Windows 8.1 also provides an app, Help+Tips. You can find it on the Start screen, to 
learn more information on new features of Windows 8.1. 
						

							30
Chapter 3. Lenovo OneKey Recovery system
The Lenovo OneKey Recovery system is software designed to back up and 
restore your computer. You can use it to restore the system partition to its 
original status in case of a system failure. You can also create user backups 
for easy restoration as required.
Backing up the system partition
You can back up the system partition to an image file. This image file can be 
used to restore the system partition. To back up the system partition:
1In Windows, press the Novo button or double-click OneKey Recovery 
icon to start the Lenovo OneKey Recovery system.
2Click System Backup.
3Select a back-up location and click Next to start the backup.
Notes:•If your computer is preinstalled with a GNU/Linux operating system, OneKey Recovery 
system is not available.
•To utilize the features of the OneKey Recovery system, your hard disk already includes a 
hidden partition by default to store the system image file and the OneKey Recovery 
system program files. This default partition is hidden for security reasons, which explains 
why the available disk space is less than the stated capacity.
Notes:•You can choose a back-up location on the local hard disk drive or an external storage 
device.
•Remove the removable hard disk drive before starting the Lenovo OneKey Recovery 
system. Otherwise, data from the removable hard disk drive might be lost.
•The back-up process may take a while.
•The back-up process is only available when Windows can be started normally. 
						

							Chapter 3. Lenovo OneKey Recovery system
31 Restoring
You can choose to restore the system partition to its original status or to a 
previously created back-up point. To restore the system partition:
1In Windows, press the Novo button or double-click OneKey Recovery 
icon to start the Lenovo OneKey Recovery system.
2Click System Recovery. The computer will restart to the recovery 
environment.
3Follow the on-screen instructions to restore the system partition to its 
original status or to a previously created back-up point.
If Windows cannot be started, then follow the steps below to start the Lenovo 
OneKey Recovery system:
1Shut down the computer.
2Press the Novo button. From the Novo Button Menu, select System 
recovery and press Enter.
Notes:•The recovery process is irreversible. Make sure to back up any data you wish to save on 
the system partition before starting the recovery process.
•The recovery process may take a while. So be sure to connect the AC power adapter to 
your computer during the recovery process.
•The above instructions should be followed when Windows can be started normally. 
						

							32
Chapter 4. Troubleshooting
Frequently asked questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 
This section lists frequently asked questions by category.
Finding information
What safety precautions should I follow when using my computer?
Read and follow all safety precautions included in Lenovo Safety and General 
Information Guide.
What is the address of the Lenovo support Web site?
http://support.lenovo.com
Where can I find warranty information?
Visit the Lenovo Support Web site and type the serial number for your 
computer to look up warranty information.
Lenovo preinstalled operating system and software
What is the Lenovo preinstalled operating system?
Some Lenovo computers come with copies of the operating system 
installed at factory. Lenovo provides computers with preinstalled 
operating system for your convenience. If you purchased such a computer, 
you can use your computer out of the box and do not need to install a 
separate operating system.
What is Lenovo preinstalled software?
This is software (developed by Lenovo or other software vendors) installed 
and licensed at factory for your convenience. The license for some 
preinstalled software may be for trial versions. When the trial period 
expires, you may need to purchase a license if you want to continue to use 
the software.
Note:To view Lenovo Safety and General Information Guide, select the User Manuals icon on 
the desktop. You can also download it from the Lenovo Support Web site.
Note:If a license agreement is displayed when you first start the software, read the 
agreement carefully. If you don’t accept the terms of the agreement, do not use the 
software. 
						

							Chapter 4. Troubleshooting
33
When I purchased my computer, it included a copy of Windows. How can I 
determine whether the copy of Windows is preinstalled by Lenovo?
On the outside of the sales package of your computer, you should find a 
label containing configuration information for your computer. Check the 
printed string next to OS. If it contains Windows or WIN, the copy of 
Windows was preinstalled by Lenovo.
What is the Recovery Partition?
If your computer is preinstalled with any version of Windows 8 (8.1), the 
storage device of your computer contains a Recovery Partition. This 
partition contains the image file of the preinstalled Windows operating 
system. In cases of system failure, you can use the Lenovo OneKey 
Recovery system or the Windows Reset feature to restore the operating 
system to its factory status.
I uninstalled a preinstalled software, but there is no significant increase in the 
free drive space.
The copy of Windows running on your computer may be WIMBoot-
enabled. For computers with WIMBoot-enabled Windows, the majority of 
files needed for preinstalled software are installed on the Recovery 
Partition and won’t be deleted through normal uninstallation.
What happens if I attempt to delete or modify the Recovery Partition?
Attention: Do not delete or modify the Recovery Partition on a WIMBoot-
enabled computer.
If the Recovery Partition is deleted or modified, you may not be able to 
restore Windows to the factory status. For computer models on which 
WIMBoot is enabled, deleting the Recovery Partition may cause Windows 
to fail to start.
Note:The Recovery Partition is not assigned a drive letter and cannot be accessed through 
Windows File Explorer. 
						

							Chapter 4. Troubleshooting
34
How can I determine whether the Windows running on my computer is 
WIMBoot enabled?
WIMBoot technology is normally enabled on copies of Windows 8.1 
Update running on SSD (or eMMC) -only computer models. To check your 
computer,
1On the charms bar, click the Search charm.
2Make sure Settings or Everywhere is selected as the search scope and 
type Disk Management in the search box.
3Click the search result and the Disk Management program starts.
If Wim Boot is labeled on the Windows partition (as illustrated), WIMBoot 
is enabled on your copy of Windows.
Where can I find drivers for the various hardware devices of my computer?
If your computer is preinstalled with a Windows operating system, first 
check the installation program on the C partition of your hard disk. If you 
cannot find the drivers for all the hardware devices that you need there, 
download the drivers from the Lenovo consumer support website.
Note:The Lenovo support Web site contains the latest drivers. 
						

							Chapter 4. Troubleshooting
35 Lenovo OneKey Recovery system
Where are the recovery discs?
Your computer did not come with recovery discs. Use the Lenovo OneKey 
Recovery system if you need to restore the system to its factory status.
What can I do if the back-up process fails?
If you can start the backup but it fails during the back-up process, try the 
following steps:
1Close all open programs, and then restart the back-up process.
2Check to see if the destination media is damaged. Select another path 
and then try again.
When do I need to restore the system to its factory status?
Use this feature when the operating system fails to start up. If there is 
critical data on the system partition, back it up before starting recovery.
When the operating system is running, I press the Novo Button, but the 
Lenovo OneKey Recovery system is not started.
The Lenovo OneKey Recovery system is not preinstalled on your computer 
or it has been uninstalled.
Is the Lenovo OneKey Recovery system preinstalled on all Lenovo notebook 
computers?
No. Lenovo OneKey Recovery system is available only on computers 
preinstalled with Windows.
BIOS setup utility
What is the BIOS setup utility?
The BIOS setup utility is ROM-based software. It communicates basic 
computer information and provides options for setting boot devices, 
security, hardware mode, and other preferences.
Note:The Lenovo OneKey Recovery system may not be available on some Lenovo 
computers with preinstalled Windows. To check your computer, go to Control Panel 
 Programs and check whether Lenovo OneKey Recovery is included in the installed 
programs list. 
						

							Chapter 4. Troubleshooting
36
How can I start the BIOS setup utility?
To start the BIOS setup utility:
1Shut down the computer.
2Press the Novo button and then select BIOS Setup.
How can I change the boot mode? (on select models)
There are two boot modes: UEFI and Legacy Support. To change the boot 
mode, start the BIOS setup utility and set boot mode to UEFI or Legacy 
Support on the boot menu.
When do I need to change the boot mode? (on select models)
The default boot mode for your computer is UEFI mode. If you need to 
install a legacy Windows operating system (that is, any operating system 
before Windows 8) on your computer, you must change the boot mode to 
Legacy Support. The legacy Windows operating system cannot be 
installed if you dont change the boot mode.
Getting help
How can I contact the customer support center?
See “Chapter 3. Getting help and service” of Lenovo Safety and General 
Information Guide.